# Whatso Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Whatso Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/186260/Whatso/reviews

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# 

 Whatso Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Whatso

## What is Whatso?

Whatso is one of the most user-friendly web-based Whatsapp Marketing platforms that allows you to send bulk messages to potential clients. And you get green tick verification & send bulk campaigns with attached images & Action button. WhatsApp Messenger doesn't support sending unsolicited messages. So it is wise to be creative and use ethical methods of advertising to reach out to your consumer base. One such method is using software that uses WhatsApp Cloud API and automates its sending.

## What is Whatso used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$89

Per User, One Time

Free trial  
available

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Do you work for Whatso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.whatso.net&name=Whatso)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Whatso

3.2 (5)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$89

Per User, One Time

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (5)

Ease Of Use

4.5 (647)

Value For Money

2.8 (4)

Value For Money

4.7 (614)

Customer Service

2.3 (4)

Customer Service

4.8 (586)

## Whatso alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (655)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186260/Whatso/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Texting

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Message Personalization

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

SMS Messaging

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Send messages via SMS

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Campaign Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Whatso 11 features

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Manage, organize, and store contact information

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

3.0 (5)

3.0

Based on 5 reviews

## Pricing

Value for money

2.8 (4)

Free Trial

Free Version

Basic

$89.00

Per User,One Time

Value for money

2.8 (4)

2.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

2.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (4)

2.3

Based on 4 reviews

## User reviews

Overall rating

3.2

Based on 5 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

PG

Priyal G.

Marketing Head

Chemicals

### "Streamlined WhatsApp Marketing with Whatso"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

Our overall experience with Whatso has been positive. It has become an essential tool in our marketing arsenal, allowing us to efficiently connect with our audience on WhatsApp. The platform's reliability and ease of use have made it a valuable asset for our business.

Pros

What I liked most about Whatso was its user-friendly interface. Navigating through the platform was intuitive, making it easy to set up and manage our WhatsApp marketing campaigns. The reporting features were also robust, providing valuable insights into campaign performance.The most impactful feature for us was the automation capabilities. With Whatso, we were able to schedule messages, set up drip campaigns, and even respond to customer inquiries automatically. This significantly saved us time and allowed us to reach our audience at the right moments.Integration with our existing business processes was seamless. Whatso provided easy-to-follow instructions and support for integrating our CRM system, ensuring a smooth transition into our marketing workflow.

Cons

One aspect I found lacking in Whatso was the limited customization options for message templates. While the platform offered a decent selection, having more flexibility in designing templates would have been beneficial for creating unique and personalized messages.Additionally, the reporting could be further enhanced with more detailed analytics and visualizations. This would provide deeper insights into customer behavior and campaign performance, helping us fine-tune our marketing strategies.

Reasons for choosing Whatso

We chose Whatso for its user-friendly interface, robust automation features, and seamless integration capabilities. It met our specific needs for WhatsApp marketing and provided an intuitive platform for managing campaigns effectively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sanket K.

Owner

Consumer Goods

### "Worst Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 4, 2023

Pros

This Product is worst and Company Employee not giving support and most time even not received call

Cons

Worst of Money... Not even try to buy. Because when you purchase they give commitment but at time of service they are not fulfil it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

jose miguel a.

propietario

Marketing and Advertising

### "pesima atencion al cliente y servicio nada funciona bien "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 22, 2022

malisima la peor quiero mi dinero y no quiero saber de ellos no funciona nada es un desastre

Pros

NADA muy malo todo la verdad me siento engañado y nadie responde en soporte es un desastre

Cons

todo mal, hace unos dias tenian un chat para atender gente, ese chat ya no esta activo, hace un mes intento crear licencias y no puedo hacerlo, me manda a software de prueba, quiero mi dinero de regreso ESTO ES UNA ESTAFA NO COMPREN

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Computer & Network Security

### "Best Abandoned Cart Recovery plugin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 21, 2022

Pros

Whatso helps not only to do support through WhatsApp and also do abandoned cart recovery very well.

Cons

I wish Whatso not only work on WordPress but also other platforms.

Switched from

[ThriveCart](https://www.capterra.com/p/234835/ThriveCart/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer trainee

Chemicals

### "Best for marketing through WhatsApp and sms."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

April 11, 2022

Whatso help us in promoting our product through sms and WhatsApp to the targeted audiences. It's user friendly interface makes the marketing easier.

Pros

Whatso is one of the best marketing software to connect with customers through sms and WhatsApp. We can customize the messages as required. We can add images and videos of the products in the messages is a great feature.

Cons

The customer support need to be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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