# Retarus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Retarus Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/186266/Retarus-Cloud-Fax

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# 

 Retarus Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Retarus

## What is Retarus?

Secure text messaging: from anywhere, to anywhere. Retarus Enterprise SMS allows organizations to send and receive texts from applications, desktops, mobile devices, SMS APIs or web applications. Connected to 99% of mobile networks worldwide for unmatched capabilities.

## What is Retarus used for?

[Fax Server](https://www.capterra.com/fax-server-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Security](https://www.capterra.com/email-security-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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Do you work for Retarus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.retarus.com&name=Retarus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Retarus

5.0 (1)

VS.

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.0 (965)

Value For Money

5.0 (1)

Value For Money

4.2 (788)

Customer Service

5.0 (1)

Customer Service

4.0 (760)

## Retarus alternatives

Highest Rated

[4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Retarus

Overview

### What company size and specific industries is Retarus built for?

Retarus is designed for enterprise businesses that need cloud-based fax, email, and SMS messaging services. It serves organizations in healthcare, pharmaceuticals, finance, banking, manufacturing, logistics, retail, and other large-scale industries with demanding communication needs.

Features and Usability

### What are the key features of Retarus?

Retarus offers data transformation, 2-way messaging, API access, and third-party integrations for communication workflows. It also includes email management, fax management, SMS messaging, electronic faxes, fax to email, email to fax, delivery tracking, reporting and statistics, archiving and retention, and encryption.

Integrations

### Which third-party tools and platforms does Retarus integrate with?

Retarus integrates with 4 third-party tools, including Microsoft 365, SAP S/4HANA Cloud, PaperCut, and ActFax. These integrations cover office productivity, enterprise ERP, print management, and fax workflows.

Getting Started and Support

### What training and onboarding options does Retarus offer?

Retarus provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover product information for larger groups, and documentation offers written reference material for self-paced review and setup.

Getting Started and Support

### What customer support options does Retarus offer?

Retarus provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available in the catalog data, so support experience details such as response times, helpfulness, or common frustrations are not described here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

Active Directory Integration

Integrates with Active Directory

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Retarus 39 features

Send and receive text messages to communicate with clients or prospects in real-time

Integrates with Active Directory

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Create and automatically send premade copy in response to customer messages

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Translate EDI formats into data suitable for use with company applications.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Store and organize documents in a centralized system

Create, edit, preview, and send faxes electronically

Manage, store and organize emails within the system or via third-party apps

Send and receive emails by electronic fax

Convert data into a code for security

Receive faxes directly in the email account

Move files across different systems or networks

Send/receive faxes through fax over IP connection

Compliant with HIPAA, which sets standards for sensitive patient data protection

Observe and track the demand, usage, progress or quality of a system, product, or user

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Helps control, track and monitor printing processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Securely stores data to prevent data loss or breaches

Short phone numbers that used to opt-in to SMS campaigns

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[

PaperCut](https://www.capterra.com/p/133655/PaperCut/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TG

Tara G.

Administrative Services Manager

Transportation/Trucking/Railroad

### "Excellent Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2021

Pros

Easy to use this product for fax needs. Easy to add users and run reports.

Cons

I really do not have any complaints about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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