--- title: "Retarus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retarus Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more." source_url: "https://www.capterra.com/p/186266/Retarus-Cloud-Fax/" page_type: "product" language: "en" --- # Retarus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Retarus ## What is Retarus? Unburden your enterprise infrastructure with a global leader in transactional emails. Become a trusted sender, improve international regulatory compliance, and deliver your message, even during periods of high traffic volumes. Send directly from a variety of business applications using our pre-built APIs. ## What is Retarus used for? [Fax Server](https://www.capterra.com/fax-server-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Security](https://www.capterra.com/email-security-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retarus?[Manage this product listing](https://www.g2.com/products/retarus-e-mail-security/claim_requests/new?auto=true) ## Retarus Overview Updated September 2026 AI summary Retarus provides enterprise organizations with cloud-based communication services, covering SMS marketing, email security, fax management, and EDI needs. Its platform supports 2-way messaging, automated responses, scheduled messaging, and detailed reporting, along with API and compliance management. Retarus integrates with major business platforms and is deployed via cloud or web, supporting complex enterprise communication workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retarus 5.0 (1) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.1 (93) Value For Money 5.0 (1) Value For Money 4.2 (86) Customer Service 5.0 (1) Customer Service 4.0 (83) ## Retarus alternatives [ClickSend](https://www.capterra.com/p/175783/ClickSend/) [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175783/ClickSend/) Highest Rated [360NRS](https://www.capterra.com/p/218234/360NRS/) [4.8 (4)](https://www.capterra.com/p/218234/360NRS/#reviews) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218234/360NRS/) [eCall](https://www.capterra.com/p/249965/eCall/) [0.0](https://www.capterra.com/p/249965/eCall/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249965/eCall/) [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) ## FAQs about Retarus Overview ### What company size and specific industries is Retarus built for? Retarus is designed for enterprise businesses that need cloud-based messaging services. It serves organizations in healthcare, pharma, finance, banking, manufacturing, logistics, retail, and similar industries that require fax, email, and SMS communication support. Features and Usability ### What are the key features of Retarus? Retarus offers data transformation, 2-way messaging, and API access for communication workflows. Core capabilities include email management, fax management, SMS messaging, and file transfer, along with automated routing, autoresponders, delivery tracking, archiving and retention, encryption, reporting and analytics, and real-time monitoring. Integrations ### Which third-party tools and platforms does Retarus integrate with? Retarus integrates with ActFax, Microsoft 365, PaperCut, and SAP S/4HANA Cloud. These catalog integrations cover faxing, productivity, print management, and ERP workflows, giving Retarus connections across core business systems without requiring extra middleware for these platforms. Getting Started and Support ### What training and onboarding options does Retarus offer? Retarus provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, webinars cover feature overviews or workflow topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Retarus offer? Retarus provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user comments in the catalog data. ## Features AI summary Based on 3,882 Transactional Email reviews Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Retarus supports **SMS Messaging**, which covers one of the top priorities for SMS Marketing buyers. However, it does not include **Campaign Scheduling** or **Mass Texting**. Instead, it offers other important capabilities that reviewers also rate highly, including **API** (**54%**) and **Scheduled Messaging** (**49%**). These features can help businesses connect messaging workflows with other systems and plan message delivery in advance, providing teams with more control over communication timing and system integration. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Active Directory Integration Integrates with Active Directory Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Retarus 39 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Active Directory Integration: Integrates with Active Directory - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Autoresponders: Create and automatically send premade copy in response to customer messages - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Storage: Store and organize documents in a centralized system - Electronic Faxes: Create, edit, preview, and send faxes electronically - Email Management: Manage, store and organize emails within the system or via third-party apps - Email to Fax: Send and receive emails by electronic fax - Encryption: Convert data into a code for security - Fax to Email: Receive faxes directly in the email account - File Transfer: Move files across different systems or networks - FoIP: Send/receive faxes through fax over IP connection - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Print Management: Helps control, track and monitor printing processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Secure Data Storage: Securely stores data to prevent data loss or breaches - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ PaperCut](https://www.capterra.com/p/133655/PaperCut/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TG Tara G. Administrative Services Manager Transportation/Trucking/Railroad ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2021 Pros Easy to use this product for fax needs. Easy to add users and run reports. Cons I really do not have any complaints about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.