# ShowMojo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShowMojo the right Lease Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186281/ShowMojo/reviews

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ShowMojo

3.6 (17)

[View alternatives](https://www.capterra.com/p/186281/ShowMojo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ShowMojo

Ease of use

3.4

Customer Service

3.6

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica G.  
Office Manager  
Real Estate  
Used the software for: I used a free trial

### "Great Program! Great Concept!"

July 16, 2019

5.0

Pros

This is a GREAT concept! It eliminates all the countless calls of people wanting to schedule showings. Super easy to use and the email reminders are the best!!

Cons

The only con that i have is the price, we had to stop using it because it was too expensive for the amount of properties that we have in our inventory.

Review Source

TP

Talal P.  
Realtor Leasing Agent  
Real Estate  
Used the software for: 2+ years

### "Why ShowMojo Reduces Grief to Dollars "

June 8, 2022

5.0

I think they're a great company and I am one of their biggest fans because of the quality of work they do on a customer service level, on a technological level, and the fact that they manage a technology that helps guerrilla agents like me to compete with larger companies in my market.

Pros

I've truly enjoy the fact that the software can calculate the drive times between properties. I like how it is constantly analyzing this information and presenting to the customer options that will work for all parties. I truly enjoy the fact that this software reaches out to existing tenants with information about when showings will take place. I'm still in shock as to how diligent the software is with its follow up. For me, it is not possible to manage 10 to 30 listings at the same time without this kind of software.

Cons

The only true con I would have about this software is that the aesthetics of the website are very vanilla.

Alternatives considered

[Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)

Reason for choosing ShowMojo

I saw that cost was better and its ability to customize to my specific needs. Every single real estate company and agent needs more options to customizing how they interact with the marketplace. Each marketplace is very specific to the people that live in it and every agent is unique to the market that they serve. Without options and the ability to customize messages and the presentation of real estate property, it turns into another advertising product as opposed to a marketing product. I think what I'm getting at here is that this product solves a marketing issue which I believe customers are hungry for by doing better marketing. I think customers are sick of advertising and that's primarily what Zillow does. There are too many advertisers and not enough marketers doing good work. Thank you ShowMojo!

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Scheduling and follow-up

Review Source

AF

Andrew F.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "Not user friendly but it works "

April 8, 2025

3.0

It was alright. Not great, not awful. But that’s not a good sign when you’re looking to make life easier for the team.

Pros

It would syndicate listings to multiple platforms

Cons

Very American supportive, weak on the Canadian side. Not user friendly.

Switched from

[Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)

I was told showmojo was better by others in the industry

Review Source

TR

Tim R.  
Owner - Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Reclaim Your Time and Upgrade Your Property Management Leasing Game With ShowMojo"

March 14, 2023

5.0

Onboarding any new vendor or process comes with its share of hiccups and ours was no different. Thankfully, I found ShowMojo's support staff to be patient and committed to making sure we got the kinks worked out and our processes dialed in to our satisfaction. \[sensitive content hidden\] with ShowMojo support were professional, attentive to addressing our concerns and committed to ensure that we achieved the desired result.

Pros

ShowMojo code locks are easy to install and easy to use. You don't have to worry about a key walking off or being copied and the locks don't require internet access. They are a secure solution to providing timely access for prospective residents who wish to view our properties for lease. Their Live Answer Agent service has placed our showing scheduling on cruise control freeing up my time for business development and working on our business instead of in our business.

Cons

I have two new feature requests:1) Add the option of assigning a second/alternate Permanent Access Code to each lock2) Allowing our maintenance tech to use the mobile app to assign the new address to the lock they just installed while on site to help alleviate any confusion or error.

Alternatives considered

[ShowingHero](https://www.capterra.com/p/167973/ShowingHero/)

Reason for choosing ShowMojo

We chose ShowMojo because of the code lock and no need for a key.

Review Source

JV

Jeremy V.  
Business Process Manager  
Real Estate  
Used the software for: 1-2 years

### "The right solution for property showing and resource management. "

January 26, 2023

5.0

It meets our needs given the current state and size of our company.

Pros

Ease of use, listing deployment, capability to manage team and resources for showings, and agent productivity.

Cons

API availability to integrate data to other platforms for KPI integration from other platforms.

Review Source

JF

Jaime F.  
agent  
Real Estate  
Used the software for: 1-2 years

### "Showmojo won't tell you your ads arent being shown to anyone, and overbilling"

July 29, 2020

2.0

Sure, they have nice friendly customer support and a cool system for leads to schedule themselves, but managing this platform is a full time job alone. The cost is ridiculously high and it generates next to no leads or income, even if you have 80 ads running!! Overall: a waste of precious resources and a vicious billing cycle.

Pros

The scheduling feature is useful, and the clickable links for client to schedule shows themselves are good

Cons

Showmojo will never have it printed in any of their instructionals or literature, that if you post a listing with the same address someone else has already used, your ads basically get seen by NO ONE. PERIOD. (you basically have no concrete way to determine this either). In NYC, we have tons of open listings and large buildings with hundreds of units, and I paid and wrote ads for a year not knowing this. I didn't even learn this a year into it!! I suspended my account during covid and restarted recently, even though it only landed me 2 deals in a year. Half of those proceeds went to maintaining the cost of this account. Your billing day shifts every month, so when I quit, supposedly in time for a new billing round, they still billed me an extra 79 dollars. I begged them not to and had deleted my account. They still did it. If you are a NYC broker, this is a huge drain of advertising money and valuable time. Just don't.

Review Source

RS

Robbie S.  
Business Manager  
Real Estate  
Used the software for: 2+ years

### "Robbie Sherman - Real Property Management Central AR"

October 7, 2021

5.0

Great experience from initial set up several years ago. Support team and reps do a Great job of addressing Any issues or questions, the development team is always ahead of the curve with updates within the produce.

Pros

Ease of use, constant updates, great support if/when needed.

Cons

Nothing really, possible integration into our property management software but I understand why it's not.

Reason for choosing ShowMojo

Customizability, dollar value.

Review Source

CH

Craig H.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Poor Customer Service - Unethical Practices "

October 16, 2023

1.0

Very poor and frustrating

Pros

Nothing, if the very short time I used them their customer service was not good. Repeated requests to cancel, but spam call and email us to use their services.

Cons

I tried Showmojo but decided to stick with our current company and to cancel Showmojo. I have contacted them 4 times to cancel our services and each time we get the run around, only responding with scheduling a call instead. I would not recommend Showmojo and have had to reach out to our credit card company to cancel their service because of their unethical cancellation proce3ss.

Review Source

BO

Brittney O.  
owner  
Real Estate  
Used the software for: 6-12 months

### "Lockboxes don’t work, batteries die, terrible customer service "

May 13, 2020

1.0

Writing this in hopes they will take Ownership & refund us for all of the non functioning lock boxes we received, and actually respond. Their support has been non existent, no phone/chat or live support of any kind.

Pros

Ability to customize some info in system

Cons

Half of the lock boxes we received from start do not work. The lockboxes that do work need battery changes all the time. We bought these lock boxes and pay monthly. Customer support has done nothing to help or respond. We have SEVERAL support tickets that are weeks old & not answered. Their support team is so bad they have an auto responder that says your response will be delayed, then another one goes out that says they’re experiencing long delays, etc.

Review Source

Response from ShowMojo

August 5, 2020

\[Content removed in accordance with our Community Guidelines\]

NT

Naomi T.  
manager  
Real Estate  
Used the software for: 2+ years

### "ShowMojo- managing showings of your property!"

September 14, 2021

4.0

Solves the business problem of not being able to be at 20 places at one

Pros

Ease of use of logging in and manage all showings for each property.

Cons

Would like more option for online feedback after showings

Review Source

RS

Rafi S.  
vp  
Real Estate  
Used the software for: 2+ years

### "Great Software! "

November 19, 2021

5.0

Great experience.

Pros

The software is super helpful for leasing apartments and the customer service is amazing!

Cons

I have no complaints about the software.

Review Source

MK

Mark K.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "RIP OFF - Credit Card Info Kept On File Indefinitely"

March 31, 2020

1.0

BAD - no shame taking advantage of small businesses who don't even use the software.

Pros

It provided an alternative to scheduling showings manually

Cons

We stopped using Showmojo LAST YEAR and our card just got billed again for another \[SENSITIVE CONTENT HIDDEN\]. Our card info is NOT visible anywhere when we log in and after contacting customer support they are NO help, stating that there terms do not allow for refunds even though they know we don't use the software. They are KEEPING our credit card info on file and we cannot delete it. Now I have to contact my credit card company to fight with Showmojo. AWFUL AWFUL way to treat small businesses at a horrible time. HAVE SOME HEART SHOWMOJO, WE DON'T EVEN USE YOUR SOFTWARE - STOP CHARGING PEOPLE AND LET US DELETE OUR ACCOUNT AND CREDIT CARD INFO.

Review Source

Response from ShowMojo

August 5, 2020

\[Content removed in accordance with our Community Guidelines\]

LF

Lexi F.  
Office Administrator/Leasing Agent  
Real Estate  
Used the software for: Less than 6 months

### "Self-guided showings are a game changer!"

March 29, 2023

5.0

Pros

The ease of allowing prospects to schedule and tour rental properties at their leisure.

Cons

There is no way to search for an existing lead by name or phone number, which often makes locating a prospect hard to do when quickly searching for a guest card.

Switched from

[ShowingHero](https://www.capterra.com/p/167973/ShowingHero/)

We heard a lot of positive reviews from other ShowMojo users.

Review Source

JD

Jonathan D.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Stay away, low quality locks, and even worst customer service"

May 1, 2023

1.0

Pros

I liked the idea, but other than that this is really bad

Cons

This company will not take responsibly for anything, STAY AWAY

Review Source

ML

Matthew L.  
President  
Real Estate  
Used the software for: Less than 6 months

### "More time to run my business"

March 29, 2023

4.0

Less time spent on scheduling. Fewer no-shows. Faster conversions to tenants.

Pros

ShowMojo has been a great addition. Allowing prospective tenants to book their own tours is a lifesaver. The self-showing option is a blessing as well. It frees up a ton of time!

Cons

My integration was great with one exception. I had a bit of trouble getting it to work properly with Zillow. As soon as that is fixed, my time savings will go way up!

Review Source

AC

Angela C.  
Assistant Leasing Director  
Real Estate  
Used the software for: Less than 6 months

### "Love Showmojo! "

December 13, 2022

5.0

Great experience so far and John and Ashley are fantastic.

Pros

Easy to use and very customizable, Ashley and John are great.

Cons

There is no real cons about the software, it is just a lot to set up and customize to get it just right.

Review Source

mW

melissa W.  
Social Media Manager  
Real Estate  
Used the software for: Less than 6 months

### "Wow factor"

May 25, 2022

5.0

FANTASTIC. Major shout out to \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]. I have never seen such amazing customer service out of a software company before.

Pros

The software is easy to use and flexes to the needs my company so desperately needed.

Cons

I would change the Schedule a showing button but it's not a major issue by any means

Review Source

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