# Page 3 | Matter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Matter the right Employee Recognition solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186291/Matter/reviews --- Matter 4.6 (379) [View alternatives](https://www.capterra.com/p/186291/Matter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Matter ## Showing most helpful reviews Showing 51-75 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CL Cameron L. Exo Payroll Product Specialist Accounting Used the software for: 1-2 years ### "Matter more points" December 13, 2024 4.0 Good - I would like to get more points - only 80 per week. Pros Getting points for Gift Cards. We no longer receive bonuses and the $25 Coles voucher helps. Cons Not enough points. I would like to get more points - only 80 per week. Review Source OA Oriana A. Finance Assistant Legislative Office Used the software for: 1-2 years ### "Good way to be recognized and rewarded at job. " December 12, 2024 5.0 It was great, I enjoyed it. I would like it to have different options to redeem my points. Pros How it was easy to be recognized and be rewarded for the recognition in a job that goes a step forward just a congratulations. Cons The places in which I can redeem my points. Review Source SB Stephanie B. Account Manager Insurance Used the software for: 1-2 years ### "Great for Teambuilding" December 12, 2024 4.0 i love it! we started using the app as a way to connect our remote staff and highlight wins and achievements dorung the week! Pros it allowed us to build up and recognize our teammates Cons the notices were sometimes a lot and could be overwhelming on a busy day Review Source JB Jordan B. Analyst II Entertainment Used the software for: 6-12 months ### "A Great Way to Recognize Colleagues" December 17, 2024 5.0 I've really enjoyed it, so far. The fact it can be integrated with messaging apps like Slack is super convenient. Pros It's very easy to provide colleagues with immediate feedback Cons Redeeming points doesn't take them out of your "earned" total, which can be confusing to know how many you currently have to redeem. You basically have to take the two totals and subtract the second from the first. Review Source BS Bella S. Advertising Sales Coord. Entertainment Used the software for: 1-2 years ### "Absolutely amazing" January 14, 2025 5.0 Our company has been using this feature for 2 yrs I think. It's been really great. Pros I like that you can share your team's wins. Cons There's nothing that I don't like about Matter. Review Source tM tristan M. ADAS tech Automotive Used the software for: 1-2 years ### "adas technician " December 17, 2024 4.0 very fun and good way to connect with coworkers Pros The feedback recieved from my coworkers! It aslo allows coworkers to reward fellow coworkers. Cons rewards are not as good as they used to be Review Source KU Karla U. Operations Associate Apparel & Fashion Used the software for: 6-12 months ### "Easy to use" January 8, 2025 5.0 I have had a great experience using matter Pros Great way to connect and acknowledge colleagues Cons I dont have any thoughts on this matter. Review Source mO maura O. Controller Security and Investigations Used the software for: 6-12 months ### "Matter is great for team recognition" January 8, 2025 4.0 easy to use - easy to setup - rewards are easy to customize and use Pros It is an easy fun way to recognize co-workers Cons feels repetitive, same thing week after week Review Source CT Carly T. Corporate Relations Automotive Used the software for: Less than 6 months ### "Great product " December 12, 2024 5.0 It’s very good and helps create a collaborative environment for my company Pros It’s very simple and easy to navigate. It’s a good reminder to complete tasks Cons Too many notifications received throughout the day on items I don’t need reminders Review Source CG Cody G. Maintenance technician Sports Used the software for: 1-2 years ### "Good app to use" December 12, 2024 5.0 Pros Easy to use and it’s a good thing to keep moral up Cons It’s a little hard to find where to see how many coins you have to use Review Source DB David B. Inventory Manager Consumer Goods Used the software for: 6-12 months ### "Appreciation Matters" December 12, 2024 5.0 It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a difference in my work. Pros As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be said in person during a meeting. Cons No cons that I can think of. Some notifications and reminders within slack were disruptive until I switched them off. Review Source MS Mohsin S. Sales Engineer Automotive Used the software for: 6-12 months ### "When it matters the most use Matter" December 17, 2024 4.0 Overall I am pleased with it and it is a good way to recognize your teammates. Pros Ease of use and the fact that we can schedule a reminder for it to go off on a certain day/time. Cons The graphics and images behind it, there should be more variety. Also the way it presents in slack, it does not auto resize to my screen size. Review Source FX Fabio X. Senior mobile engineer Computer Software Used the software for: 1-2 years ### "Matter review" December 12, 2024 5.0 Pros Incentivates the collaboration inside the team. Cons It could have more options to change the points. Review Source DS Daniela S. ceo Utilities Used the software for: 6-12 months ### "Excellent app!" December 17, 2024 5.0 Pros The user experience. It's very easy to use and interact with your peers. Cons Nothing major. I'd say that you could improve the notifications, specially the thank you for your feedback. Review Source VR Vlada R. Designer Apparel & Fashion Used the software for: 6-12 months ### "Great Redemption System" December 12, 2024 4.0 Overall positive and easy to use platform. Pros I like the amount of giftcards available for redemption. I also like the flexibility of splitting up the rewards and not having to use the full bank at once. Cons I wish "cents" could be used, for example 94pts = $9.40, rather than rounding to the nearest dollar. Review Source NG Natale G. Remote Technician Automotive Used the software for: Less than 6 months ### "Good to an extent " December 17, 2024 5.0 Decent overall, but can be improved on in the management level Pros So my options that you are able to choose from Cons How limited points are given and or the prize cap Review Source LM Laura M. Director Education Management Used the software for: 6-12 months ### "Matter is a simple, fun way to encourage team recognition" December 17, 2024 5.0 Pros Matter is easy to use and motivating. I love being able to choose what gift cards I get. Cons The only con is not having enough coins to give away! :) Review Source TL Trishawna L. Receptionist Law Enforcement Used the software for: 6-12 months ### "Review on Matter" December 17, 2024 5.0 I loovee it! I look forward showing my appreciation Pros I get the chance to show my appreciation with my peers Cons I have no issue with Matter. It's easy to navigate Review Source HA Hugo A. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Benefits for being good at my work!" December 12, 2024 5.0 Pros I am able to get benefits for being good at my work! Cons Fewer options in Portugal than the rest of the world. Review Source OM Ollie M. Teller Banking Used the software for: 1-2 years ### "The slam dunk of all activites" September 10, 2024 5.0 Excellent. It helps to lose weight, keep you active, and help you sleep better. Pros The challenges and the gift certificates. Cons Losing the challenges to my Baby girl \[sensitive content hidden\] Switched from [Wellness360](https://www.capterra.com/p/189296/Wellness-360/) The company did, cause they say this one is better Review Source EC Erin C. Manual QA Tester Entertainment Used the software for: 6-12 months ### "A great time! " December 12, 2024 5.0 A very good experience and enjoy using it! Pros Makes it easy to reward colleagues publicly and quickly. Cons Matter will have the incorrect dates for anniversaries and birthdays even if it’s updated correctly in Settings. Review Source EB Emily B. Chief Operating Officer Management Consulting Used the software for: 6-12 months ### "Changing the Game for Remote Teams" December 17, 2024 5.0 I've loved using Matter to get my remote team to engage and give each other kudos. Pros I like that it is fun, engaging, and reminds me about Feedback Friday. Cons I wish I could figure out how to get my team to adopt better, but that's not a Matter problem. Review Source CP Chris P. Consulting Manager Computer Software Used the software for: 6-12 months ### "Great Teamwork appraisal tool" December 12, 2024 5.0 Positive feedback in quick regular intervals Pros Auto reminders and unique GIFs. All team members are available in one platform. Cons I would prefer more predefined wording/ appraisal terms to be available. Review Source CF Courtney F. Professional House cleaner Consumer Services Used the software for: 6-12 months ### "Fun , easy and rewarding " December 12, 2024 4.0 I like it it’s fun to give and receive kudos and praise for hard work . Pros Earning kudos that you can later cash in for rewards Cons Sometimes it’s a lot of notifications at once . Review Source VR Verified Reviewer Sr Director, Finance and Operations Public Relations and Communications Used the software for: 1-2 years ### "Love having Matter!" September 10, 2024 5.0 Matter is a great and cost-effective solution to boost team morale. I have used similar platforms in the past, but many were cost prohibitive for a small company. The cost is fair, and once you have it set up properly, it requires very little maintenance. This is one of the best things we've done for team morale. Pros We use the Teams integration and manage Matter almost entirely from there. Once it's set up, it really runs itself, with Matter encouraging the team weekly to send Kudos, and all approvals and notifications coming through Teams. Cons I wish there were bonuses you could award for certain behaviors you want to incentivize. For example, taking a vacation, where the employee could go in and redeem for points themselves, and matter would automatically limit the frequency with which it could be redeemed per employee. That would be the icing on the cake! Review Source Similar Products Featured ## Related categories [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.