# Page 7 | Matter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Matter the right Employee Recognition solution for you? Explore 378 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186291/Matter/reviews --- Matter 4.6 (378) [View alternatives](https://www.capterra.com/p/186291/Matter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Matter ## Showing most helpful reviews Showing 151-175 of 378 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Layth R. TS Computer & Network Security Used the software for: 2+ years ### "review for company " May 29, 2024 5.0 Pros easy to use and no need to do a lot of work Cons sometimes work very slow. means you can't recoocnivze people Review Source CJ Carol J. Century Club Customer Service Rep Marketing and Advertising Used the software for: 6-12 months ### "Show Your Colleagues Your Appreciation!" May 24, 2024 5.0 Pros This platform allows us to show our appreciation to our co-worker and management staff for all the little things they do to help us do our jobs brilliantly! Cons Sometimes the reminders are too much, when you're having a hectic day and don't have time to stop and read them! Other than that, I find it useful! Review Source bT bryn T. Security Consultant Information Services Used the software for: 1-2 years ### "Amazing service" May 24, 2024 5.0 Pros Allows employees to reward each other which also lets management see more of the goings on Cons I think the service could do with a bit of a face lift Review Source VR Verified Reviewer Operations Supervisor Sports Used the software for: Less than 6 months ### "matter bot" May 24, 2024 5.0 Pros The communication between my colleagues and the feedback provided thank to it Cons At moments it gets stuck and does not work as good as other times Review Source AT Adam T. Producer Entertainment Used the software for: 6-12 months ### "Mid Product" May 24, 2024 4.0 Pros It gives a way for people to recognize each other Cons Too many notifications. I don't know how the rewards program works. Review Source ysY yin syuan Y. Designer Design Used the software for: 6-12 months ### "good software to say and shout out" May 24, 2024 5.0 Pros The company and colleagues can easily shout out who've helped the teams and the value, we don't know how other people do for the work, so that's good to know everyone's effect for the company. Cons didn't know the rest of the function of the software, only use the feedback management. Review Source NR Nicole R. Music Festival Programmer Music Used the software for: 1-2 years ### "Matter is great!" June 7, 2024 4.0 Pros I like how it gives my teammates a platform to support each other and give recognition. Cons Sometimes the notifications can be a lot. Review Source SM Sumie M. QA Tester Information Technology and Services Used the software for: 6-12 months ### "Matter matters " June 3, 2024 5.0 Pros What I enjoy most about Matter is that it allows me to have weekly engagement with my co-workers and also allows me to give out "coins" or appreciation for their work. Coins can then be traded for real money so I think it always makes an impact when someone gives me some of their limited coin allowance. Cons The only thing I think could be improved is some more fun pre-made kudos templates. Although I know we have the ability to make our own which is also great! Review Source SS Sabrina S. Conference Programmer Events Services Used the software for: 1-2 years ### "Matter is a great tool for your team!" June 3, 2024 5.0 Pros This is great for employee recognition! Cons Can be a lot getting all of the notifications from others using the platform. Review Source SM Sierra M. Administrative Float Consumer Services Used the software for: 6-12 months ### "Real and authentic recognition" May 24, 2024 5.0 Pros Personal, the ability to publicly recognize and thank employees or coworkers or PRIVATELY thank them. Authentic! Cons The fact you cannot delete old cards/ custom kudos you have made. Review Source NF Nick F. Conference Programmer Entertainment Used the software for: 1-2 years ### "Employee Recognition" June 3, 2024 4.0 Pros I liked that it gave a platform for employee recognition, while also adding incentives with gift cards as well. Cons I wish there were more options for the reward system. Review Source SU Stefano U. Jr Data Scientist Management Consulting Used the software for: 6-12 months ### "Great Product" May 29, 2024 5.0 Pros It helps give feedback to my peers and the rewards are great. Cons I get too many slack notifications from the bot Review Source KB Kayla B. Business Analyst Wine and Spirits Used the software for: 6-12 months ### "Matter Review" June 7, 2024 4.0 Pros Recognizing coworkers for their achievements. Cons Company has not set up any rewards than can be redeemed, I have over 300 coins, but nothing to redeem them for. Review Source aA anna A. copywriter Biotechnology Used the software for: 6-12 months ### "Overall Like It" June 7, 2024 4.0 Pros Matter is straightforward and easy to use. A fun way to show appreciation to team members. Cons No major cons in using Matter so far, overall enjoy it Review Source MSC Marcela Sofía C. PM Information Technology and Services Used the software for: 6-12 months ### "Recognition on the daily basis" May 29, 2024 5.0 Pros I like that it allows it constant recognition Cons Sometimes I receive too much automatic messages Review Source SB Simon B. Media Planner Marketing and Advertising Used the software for: 6-12 months ### "Great To Recognise Your Colleagues" May 24, 2024 4.0 Pros It's very easy to use on Slack and it also shares positive reminders to share your feedback weekly. Cons Hard to pinpoint any weaknesses in the service from a user perspective. Review Source SC Shelby C. Digital Marketing Strategist Marketing and Advertising Used the software for: 6-12 months ### "Why Matter Matters" June 3, 2024 5.0 Pros I love the opportunity Matter presents to encourage others and shout out good work! Cons No complaints from me, but I suppose one can never too many customizations and features ;) Review Source KW Kayleigh W. Regional Support Manager Financial Services Used the software for: 6-12 months ### "Simple and easy to use" June 3, 2024 5.0 I like it a lot--nothing confusing. Didn't have to ask for help in navigating. Pros Easy to use, no confusion. It wasn't difficult to figure it out. Cons NA. I have nothing additional to add here. Review Source MG Matthew G. Compliance Analyst Financial Services Used the software for: 6-12 months ### "A quick and easy way to show recognition " May 24, 2024 5.0 Matter is integrated into our Slack and is very simple to use. Pros Matter makes it simple to give and receive some words of affirmation. Cons As of now I have no cons as a used. It works well. Review Source ES Elizabeth S. Document Analysis Hospitality Used the software for: 6-12 months ### "Great Way to Appreciate your Fellow Team Members" May 24, 2024 5.0 Pros \- ease of use - customizable kudos - large selection of brands to choose from Cons I haven't run into anything I don't like yet. Review Source VQ Valeria Q. executive assistant Telecommunications Used the software for: Less than 6 months ### "Good product" June 6, 2024 4.0 I like that is easy to use and i like it ! Pros That is easy to use and i think is a good tool Cons I do not know, i think for now is like it is and it works for the company Review Source SN Sam N. Director Information Technology and Services Used the software for: 6-12 months ### "Useful tool" May 29, 2024 5.0 Pros The fact we have an interactive and intentional place to give shoutouts to each other. Cons Where the give kudos button sits on slack. It looks like its embedded in an old post. Review Source Rodrigo Daniel G. Solution Architect Marketing and Advertising Used the software for: 1-2 years ### "Kudos are a game changer for a healthier work culture" March 1, 2024 4.0 I've been a kudos reciever and giver during the last year and a half, and it's a nice way to feel appreciated by your team, to help them feel special because of the connection that Home office lacks. Putting those feelings into words and turning it into a kind of social stream that's commentable and with the ability to add reactions from slack is a very good add-on to everyday work life Pros Giving Kudos help us encourage a culture of recognition in all our collaborators, we have a Feedback Friday instituted, to help everyone recognize a specific type of kudo to their peers Cons It doesn't have a lot of options, kudos is a very simple functionality, maybe adding diversity on additional stuff apart from the kudos types, that only change color and an icon, it could help Review Source DG Diego G. Billing representative Logistics and Supply Chain Used the software for: Less than 6 months ### "Reviewing Matter Interface" March 1, 2024 5.0 My overall experience with Matter has been positive. It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter offers a comprehensive solution for project management, fostering collaboration and productivity. I highly recommend it to teams seeking a reliable platform for streamlined project execution. Pros I particularly appreciate Matter's user-friendly interface, which simplifies navigation and enhances productivity. The customizable dashboard and intuitive features significantly streamline my workflow, allowing me to focus on tasks efficiently. Additionally, the robust collaboration tools facilitate seamless communication and coordination within my team. Cons One aspect I find challenging about Matter is the limited integration with third-party applications. While the built-in functionalities are comprehensive, enhanced compatibility with external tools would further enhance its versatility. Additionally, occasional glitches in the system's performance can disrupt workflow continuity. Review Source AS Auva S. Content Marketing Entertainment Used the software for: 6-12 months ### "Using Matter to lift up " May 29, 2024 4.0 Pros It’s nice to get as positive review from colleagues. It’s even better that I can turn my coins into money. Cons The constant push notifications. I had to turn most off Review Source Similar Products Featured