# Page 7 | Matter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Matter the right Employee Recognition solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186291/Matter/reviews --- Matter 4.6 (379) [View alternatives](https://www.capterra.com/p/186291/Matter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Matter ## Showing most helpful reviews Showing 151-175 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anurag B. Chief Operating Officer Information Technology and Services Used the software for: 6-12 months ### "Didn’t know I needed this until I tried" August 12, 2021 5.0 Pros Love the thoughtful prompts and focus areas on a vast yet really detailed list of skills. Having these at the finger tips of our team members makes it very easy for anyone and everyone to give and seek feedback. Cons Nothing in particular, they are just getting started and would love to see them keep up the pace they are on. Review Source Response from Matter August 17, 2021 We always appreciate a success story, Anurag! Happy to hear Matter has been a success with your team. XS Xan S. Digital Project Manager Information Technology and Services Used the software for: 6-12 months ### "Matter Matters" May 30, 2024 4.0 Pros Matter makes it easy to recognise my peers and reward great work and spread positivity in the team. Cons In Slack not the biggest fan of having to leave the modal in the Kudos channel we have (as a project manager quite often I have to give recognition to whole project teams and like to check I've referenced everybody who was involved) Review Source Britney B. Event Operations Executive Marketing and Advertising Used the software for: 1-2 years ### "Love using Matter " May 29, 2024 5.0 It's a great way to show appreciation to your team! Pros Allows our team to send recognition to each other Cons Nothing, I have had no cons using Matter! Review Source CJ Charlotte J. Executive Assistant Marketing and Advertising Used the software for: 6-12 months ### "Great for employee recognition, birthdays and anniversaries!" June 7, 2024 5.0 Pros We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out about their colleagues and praise each other for the work they have done. Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond to. The choice of vouchers was also great! Cons There weren't many cons for us, we were happy with the product however managed to find an alternative platform that had similar rewards therefore, we cancelled our contract this year. The engagement did drop after a little while so would've been nice to have something to keep the team engaged! Review Source JC Jordan C. Account Executive Computer Software Used the software for: 1-2 years ### "Gamify employee recognition and engagement!" May 29, 2024 5.0 Pros It gamifies the recognition of employees and gives us a metric to strive for in an entertaining way. It allows us to give kudos to each other, management, etc and vice versa in an environment conducive for allowing culture to grow organically since we all know it can't be simply built with words and directives from leadership. Cons Nothing comes to mind that I don't specifically like and I've not run into any issues to speak of. Review Source JM JESSICA M. INSURANCE AGENT Insurance Used the software for: 1-2 years ### "JESSICA MACIEL" January 25, 2024 5.0 It has been great i love that you are able to say nice things about another person and them being recognized by peers Pros I loved the recognition that you receive and others are able to also see the comments as well as our bosses. Sometimes things are left unrecognized so its nice to have someone put your good deeds Cons I actually dont have anything i do not like. Review Source MA Megan A. Graphic Designer Individual & Family Services Used the software for: 1-2 years ### "Recognition" May 24, 2024 5.0 Pros It improves moral to give coins to coworkers Cons There should be more options for ecards to redeem Review Source SV Steve V. SDR Computer Software Used the software for: 6-12 months ### "How Matter works for us!" March 1, 2024 5.0 Matter bot is fun to use and very engaging. You gt notified when someone posts in the channel and I always find myself reading all of the feedback. Pros I really enjoy the ability to give back to my colleagues even when it's something small. helps bring all of the hard work to light and everyone can get their recognition. Cons some of the themes can be repetitive but its not a big issue. Review Source TSH Terra Sue H. Program Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Amazing product for our Organization! " March 1, 2024 5.0 This has been a great product that has brought wonderful benefits to our organization! Pros I like the engagement this brings for our staff. It is so simple to use and makes it fun. Cons I do not have any feedback for what I dislike Review Source AS Alex S. License Insurance Professional Insurance Used the software for: 6-12 months ### "It's the little things that Matter." May 29, 2024 5.0 It's a lovely complement to our day to day and makes me smile. Pros Its super easy to use, both when giving Kudos to my peers and receiving feedback myself. I like the Friday gifs that are used to hype everyone up. The reminders help to put some space and thought around gratitude. That always lights me up and makes my spirit happy. Cons Nothing really, there's really nothing to not like. Review Source VR Verified Reviewer CMO Entertainment Used the software for: Less than 6 months ### "Matter Review" August 12, 2021 5.0 It's a nicely intuitive tool but just isn't game changing enough yet to be worked into our OKRs in the company. If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing. Pros Easy to use and clearly displays the feedback. The designs of the templates are nice and it's quick and relatively hassle free to get setup. Cons There's only two options to provide feedback, so it only makes it possible to use in some scenarios. The feedback isn't customisable so it ends up being fatiguing seeing the same feedback templates over and over. It's also not customisable with brand. You can't screenshot what a specific person has done, if it's a development task you're praising, for example. Review Source Response from Matter September 3, 2021 Glad to hear that Matter is easy and fun to use. I'll be sure to share your input to our product and design team! AI Amaris I. Billing Health, Wellness and Fitness Used the software for: 1-2 years ### "Love Matter!" June 10, 2024 5.0 Pros I love getting kudos from my teammates!! Cons There's nothing bad to say, Matter is awesome! Review Source CJ Carol J. Century Club Customer Service Rep Marketing and Advertising Used the software for: 6-12 months ### "Show Your Colleagues Your Appreciation!" May 24, 2024 5.0 Pros This platform allows us to show our appreciation to our co-worker and management staff for all the little things they do to help us do our jobs brilliantly! Cons Sometimes the reminders are too much, when you're having a hectic day and don't have time to stop and read them! Other than that, I find it useful! Review Source SM Sumie M. QA Tester Information Technology and Services Used the software for: 6-12 months ### "Matter matters " June 3, 2024 5.0 Pros What I enjoy most about Matter is that it allows me to have weekly engagement with my co-workers and also allows me to give out "coins" or appreciation for their work. Coins can then be traded for real money so I think it always makes an impact when someone gives me some of their limited coin allowance. Cons The only thing I think could be improved is some more fun pre-made kudos templates. Although I know we have the ability to make our own which is also great! Review Source DG David G. Product Manager 2 Entertainment Used the software for: 1-2 years ### "Great product, poor integration into my routine" August 12, 2021 3.0 Pros \- Feedback outside of traditional performance reviews is important Cons \- Matter's features do not entice me to return back to the product after feedback is given. It's easy to forget about it - Difficult to get my colleagues onboarded in mass Review Source Response from Matter September 3, 2021 Thank you for your feedback, David. We recently launched Matter for Teams along with our Slack integration in July. This should make feedback giving more sticky. We encourage you to give Matter another spin with your team! KR Karl R. Head of Content and Community Financial Services Used the software for: 2+ years ### "Nothing but good things to say" March 11, 2024 5.0 Pros A lot of companies don't do a good job of highlighting the accomplishments and hard work of its individuals. Matter makes doing so easy. The weekly recognition between peers and higher-ups is fast and fun, while giving people the validation they deserve. Cons Nope, I truly have nothing negative to say about my experience. Review Source SS Sabrina S. Conference Programmer Events Services Used the software for: 1-2 years ### "Matter is a great tool for your team!" June 3, 2024 5.0 Pros This is great for employee recognition! Cons Can be a lot getting all of the notifications from others using the platform. Review Source CO Chris O. Web Developer Computer Software Used the software for: 1-2 years ### "Awesome recognition tool" March 6, 2024 4.0 Pros As a company, we use Matter to show well deserved recognition to our colleagues. This helps boost moral, and show appreciation for each other. We love seeing who is MVP each week. Cons There are no overall cons to Matter, we love using the feedback feature in Slack. Review Source PL Paul L. Senior VueJS Developer Financial Services Used the software for: 1-2 years ### "Peer - Peer Recognition" March 6, 2024 4.0 Pros This tool is very god for giving out peer to peer recognition, and also reminding you weekly to give recognition to those who deserve it. Cons Not too sure, there are a lot of features that we don't use. Review Source Ben Israel T. Senior Business Development Representative Real Estate Used the software for: 1-2 years ### "Matter is great" March 6, 2024 5.0 Pros Really helps the company have recognition in remote environments Cons Nothing really, it's pretty great! I really like it. Review Source WB Wilmar B. Contractor Alternative Medicine Used the software for: 1-2 years ### "Best integration" March 6, 2024 5.0 Pros How smooth and streamlined it was. Every task is done so smoothly Cons None. Everything as i said before is smooth and seemless Review Source VR Verified Reviewer Digital Content Officer Marketing and Advertising Used the software for: I used a free trial ### "Very good feedback tool" August 17, 2021 4.0 Overall I had a very good experience with this software as it allowed me to improve my productivity, gather and analyise crucial feedback and improve the workplace culture. Pros I like this tool as it allows for gathering direct, easy and fast feedback. Cons I wish more intregrations with other software were possible. Review Source Response from Matter September 7, 2021 Glad to hear Matter has made gathering feedback easier and faster! We'll be working on new integrations on top of Slack in the near future. Let us know which integration you want us to work on next! LR Layth R. TS Computer & Network Security Used the software for: 2+ years ### "review for company " May 29, 2024 5.0 Pros easy to use and no need to do a lot of work Cons sometimes work very slow. means you can't recoocnivze people Review Source iC isaac C. Senior lead carrier sales Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Is an excellent software" March 1, 2024 5.0 Pros The listed rewards is an excellent idea putting all different commerce Cons Dont enought Coins per week is very limited Review Source VR Verified Reviewer Senior Quality Engineer Information Technology and Services Used the software for: 1-2 years ### "Take your feedback with you" August 25, 2021 5.0 Pros I simply loved it. Simple and effective, allowed creating tailored questions easily. What I liked the most, is the fact that I could take my feedback "with me" when I switched jobs, as the tool was not bounded to a particular company, my profile was just for me. I believe the fact that every company I worked for had its own feedback tool, yet I still ended up using matter speaks a lot. Cons I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain what matter is, as I was using the free version. I would love to work at a company that embedded the tool within its structures. Review Source Response from Matter September 6, 2021 Matter was started with the premise that professional feedback should be bottoms up and carried from one job to another. I'll be sure to pass on your feedback to our product team. 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