# Zoho Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Payroll the right Payroll solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186299/Zoho-Payroll/reviews --- Zoho Payroll 4 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Zoho Payroll Ease of use 3.9 Customer Service 3.6 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek P. Associate Developer Information Technology and Services Used the software for: 2+ years ### "Payroll management with Zoho" December 28, 2024 5.0 The experience is quite amazing as it is super easy to manage the payroll information with this product. We can simple shift the tax computations , know the calculations , store and collect the payroll and tax slips as well. Login is secure along with the data information Pros 1\. Very user-friendly and easy to manage computed taxes and calculations. 2. Dashboard is quite easy to see the salary breakups and download the payroll slips. 3. Easy to integerate. Cons Engaging and taking help from customer support is not easy due to low headcount of people and response time. Review Source KLN K Lakshmi N. Director - HR Information Technology and Services Used the software for: 6-12 months ### "Good payroll software" December 2, 2022 4.0 Over all a loaded payroll product that fits the need for any SME organisation. Pros I am using Zoho payroll for more than 8 months now. A simple and very efficient software to manage your payroll needs. The product can be easily used by any layman user. Does not require any big learning curve. Combined with Zoho people it will be a good product for any small or medium sized cos. Cons There are some rigid things. You will have issues if you dont exit a person on the last day of the month. If you miss the date then you cannot mark the correct date since the system will not allow it as a new month is already there Review Source AR Achyuthanand R. Compliance Manager Information Technology and Services Used the software for: 1-2 years ### "Not at all a good buy" December 29, 2022 1.0 Was a very bad experience but it sets a benchmark as how a payroll or HRMS should not be Pros Nothing to sayI am writing these to fill up the minimum letters to submit this review Cons Poor customer supportnot at all customizable, will need to change your policies to match with ZOHO payrollIt will give weird problems at time which will take a lot of time of yours to sort it out , and the customer support is very bad that they will not even acknowledge the issue. The biggest problem is that now we need to make a lot of effort to switch to a new HRMS Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 6-12 months ### "Payroll software with vast feature which make payroll process easier" June 7, 2021 4.0 Overall it is very useful software for any organization as it is specifically designed for payroll so it has all the feature related to payroll which is necessary in calculating the payroll of employees. Pros With the help of this software you can automate your payroll calculation with tax and deductions and it help you to pay salary on time to all your employees. One of the best feature as you can use it free for one month with all the feature which are available as there is no restriction, so you can use it then you decide you want it or not. It help you to decrease error in payroll calculation also process all the payroll on time. It is a cloud based software which you can access on phone as well. Cons Sometime helpline take so much time to connect and also this software become slow so it take so much time to upload page and also to move on to another page. Review Source Oladipo A. Content writer Broadcast Media Used the software for: 6-12 months ### "Zoho Payroll Review" March 25, 2022 5.0 Great, as it help to monitor the inflow and outflow of the business as the days goes by. Pros Zoho payroll software is used by businesses or entrepreneurs to pay wages and salaries to their workers and also update income and expenses of all transactions. The dashboard is simple and easy to navigate around. The software has been simplified to the extent that it helps one to save money while one can easily access high quality payroll services. Cons Zoho payroll cannot be accessed without good internet service Review Source PJ Parag J. Director Automotive Used the software for: Less than 6 months ### "Great product to manage employee payrolls" April 25, 2023 4.0 Its a great product overall. The following issues need resolution1) Only supported by a handful of banks for pay-runs2) Cannot add Professional Tax as a deduction to employee salaries Pros Ease of useEmployee managementPay-runsPay-slips managementEmployee tax management Cons Supports only a handful of banks to manage pay-runs Review Source VR Verified Reviewer javascript developer Information Technology and Services Used the software for: 1-2 years ### "Organized pay roll logs" May 11, 2021 5.0 This is my first kind of software and felt satisfied with the usage. Pros Ease of access and user interface is awesome. Cons Some times website was slow for unknown reasons and took lot of time to display details. Review Source MM Mohammed M. cloud cosultant Information Technology and Services Used the software for: Less than 6 months ### "zoho payroll" February 17, 2022 4.0 over all it is simple and easy to use Pros its ease of use and simplicity to use it Cons It is good to view in desktop/laptop but not friendly when you try to open up in mobile Review Source GG George G. Customer Success Head Program Development Used the software for: I used a free trial ### "An Overall Good experience" May 3, 2020 4.0 Good Pros It is professional and covers all the needs required Cons The customer service department is not cooperative Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.