--- title: "Zingit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zingit Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/186304/Zingit/" page_type: "product" language: "en" --- # Zingit Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zingit ## What is Zingit? Zingit is a patient engagement platform that helps practices increase revenue and create huge efficiencies for the front-office. We automate appointment reminders, scheduling/rescheduling, review requests, recalls, digital patient forms & more. We also have to ability to tailor messages, frequency and content to reflect the unique needs of our clients. ## What is Zingit used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Chiropractic](https://www.capterra.com/chiropractic-software/) Top alternative Featured Overall rating Based on 154 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $229 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zingit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zingitsolutions.com&name=Zingit) Rating Breakdown 4.7 +− Features4.5 Value for Money4.5 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.7 Features4.5 Value for Money4.5 Ease of Use4.6 Customer Service4.8 ## Zingit Reviewers Verdict Updated August 2026 AI summary - Zingit is a fit for small healthcare practices, especially those seeking to automate and improve patient communication and scheduling. - Its main advantage is an easy learning curve, with accessible onboarding and straightforward tools for staff and front desk teams. - It supports daily operations by reducing manual reminder work, helping staff connect with patients and manage appointments efficiently. - Some key downsides are limited message customization, occasional message delivery issues, and gaps in message tracking or alerts. - It works best for practices prioritizing simple, reliable patient communication over advanced customization or complex integrations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zingit 4.7 (154) VS. [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting Price $229 Flat Rate, Per Month Starting Price $35 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (154) Ease Of Use 4.6 (858) Value For Money 4.5 (141) Value For Money 4.4 (785) Customer Service 4.8 (143) Customer Service 4.6 (762) ## Zingit alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Zingit Overview ### What problems does Zingit solve? Zingit solves missed appointments, phone tag, slow patient follow-up, and manual reminder work by automating appointment texts and enabling two-way messaging from the office line. Front desk staff, chiropractors, dental teams, and other outpatient practices use it to handle reschedules, recalls, paperwork, review requests, and patient questions more efficiently. Answer based on 113 reviews Overview ### Which roles and teams benefit most from Zingit? Zingit is most used by chiropractic practice owners, office managers, and front-desk teams who need to streamline patient communication and daily scheduling. Chiropractors, clinic directors, and assistants rely on it for appointment reminders, two-way texting, and follow-up workflows, while executives use it to improve responsiveness, patient experience, and office efficiency. Answer based on 154 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Zingit built for? Zingit is built for small health care practices, with 100% of reviewers from small businesses and 56% in Health, Wellness and Fitness. It serves dentists, chiropractors, integrated medical professionals, physical therapists, acupuncturists, and physicians, with additional reviewer presence in Medical Practice at 23% and Hospital & Health Care at 18%. Answer based on 154 reviews Features and Usability ### What are the key features of Zingit? Zingit includes core patient communication features like two-way SMS messaging, automated appointment reminders, and patient scheduling tied to calendar management. Differentiating features include patient intake forms, review requests, and chiropractic-focused integrations such as ChiroTouch and Genesis, plus customizable templates for recalls, rescheduling, and office updates. Answer based on 68 reviews Pricing ### How much does it cost and what fees or limitations are included? Zingit starts at $229/month flat rate for the Basic plan, with Premier at 329 and Ultimate at 379, plus a free trial. Reviewers often call it pricey, especially for new businesses, though some say it compares well with alternatives and includes many features without extra add-on tools. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Zingit integrate with? Zingit integrates with 5 chiropractic practice platforms: ChiroHD and Platinum System, plus CHIROSPRING, ChiroTouch, and ECLIPSE from its catalog. These integrations cover appointment data and patient communication workflows for chiropractic offices that need Zingit to connect with their practice management system. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zingit? Zingit is generally easy to onboard, with live online sessions, webinars, documentation, and videos available for training. Reviewers say front-desk staff and other nontechnical users usually learn it quickly and can teach others fast, while admins or change-resistant teams may need more time at first to learn navigation and new workflows. Answer based on 17 reviews Getting Started and Support ### What customer support options does Zingit offer, and how do users rate the experience? Zingit offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as fast, friendly, and helpful, with quick troubleshooting, training, and responsive phone assistance. Some report occasional delays, difficulty reaching support, and unresolved issues during outages or software integration problems. Answer based on 35 reviews Appointment reminders ### How well does Zingit handle appointment reminders? Zingit automates text appointment reminders well for many healthcare offices, helping reduce missed visits and confirm schedules faster. Front desk teams like the easy templates, texting, and patient responses, but some practices report duplicate messages, missed sends, scheduling sync issues, and limited options for more customized reminder timing. Answer based on 43 reviews ## Features AI summary Based on 1,243 Patient Engagement reviews Capterra data shows that buyers of patient engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Appointment Management** (**51%**) - **Confirmations/Reminders** (**50%**) Zingit supports all three of the features reviewers rate highest: **HIPAA Compliant**, **Appointment Management**, and **Confirmations/Reminders**. Together, these capabilities help healthcare organizations protect patient information, coordinate scheduling more efficiently, and reduce missed visits, allowing teams to improve communication and deliver a more consistent patient experience. HIPAA Compliant 4.8 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.9 (38) 47.37% of 38 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 4.9 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Communicate using messages within the system Appointment Scheduling 4.5 (23) 30.43% of 23 reviewers that rated this feature as important or highly important Schedule appointments via a calendar SMS Reminders 4.9 (31) 45.16% of 31 reviewers that rated this feature as important or highly important Reminders sent via SMS/text message Zingit 39 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Responses: Automatic reply functionality for incoming messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - For Chiropractors: Serves chiropractic practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Booking: Book meetings and appointments through a website or digital platform - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Scheduling: Book and manage patient appointments and follow-ups - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (154) 4.5 Based on 154 reviews ## Pricing Value for money 4.5 (141) Free Trial [View pricing plan details](https://www.capterra.com/p/186304/Zingit/pricing/) Basic $229.00 Flat Rate,Per Month It includes: - 2-Way Business Line Texting - Appointment Reminders - Auto-Sync of Contacts - Birthday Club - Broadcast Messaging - Centralized Inbox - Chrome Extension - Mobile Web Page Builder - Unlimited Messaging Premier $329.00 Flat Rate,Per Month It includes: - Advanced EHR Software Integrations - Automated Patient Reviews - Basic + - Online Scheduling - Patient Recall & Reactivation Campaigns - Unlimited Custom Campaigns - Video Content Delivery - Website Chat by Text Ultimate $379.00 Flat Rate,Per Month It includes: - Online Intake Forms - Patient Forms Dashboard - Premier Plan Features + - Reputation Dashboard - Streaming Reviews to Your Website Value for money 4.5 (141) 4.5 Based on 141 reviews ## Integrations [ ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[ ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)[ CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (143) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (143) 4.8 Based on 143 reviews ## User reviews Overall rating 4.7 Based on 154 reviews Filter by rating 5(114) 4(30) 3(10) 2(0) 1(0) Mentioned topic Sorted by most recent OB Olivia B. FOA Medical Practice ### "Zingit is amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 My overall experience has been nothing short of easy and great. It is so easy to use and teach others how to use. Pros I love how easy it is to use all functions for appointment reminders and creating templates. Cons I have not found anything I dislike with the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EJ Esgard J. IT Admin Hospital & Health Care ### "Zing it review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 21, 2023 Overall, this SMS software delivers an awesome overall experience, seamlessly connecting communication threads and offering a user-friendly interface. Its integration capabilities, especially with Chirotouch, enhance efficiency and contribute to a cohesive workflow. Overall, it's a solid choice for anyone looking to elevate their messaging game. Pros appreciate the SMS software's exceptional communication capabilities, which streamline interactions and enhance overall connectivity. Its user-friendly interface significantly contributes to a seamless experience, making navigation and message management intuitive for users of varying technical expertise. Moreover, the seamless integration with Chirotouch not only fosters operational efficiency but also ensures a cohesive and synchronized workflow between the SMS software and the Chirotouch platform. Cons Sometime the GUI is not as transparent as possible. GUI is a bit confusing, sometimes to find a particular task. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Amanda S. Chiropractor Health, Wellness and Fitness ### "Best application ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 Pros Zing it makes patient communication so easy Cons The Character limits are not ideal, but workable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZC Zachary C. Administrator Health, Wellness and Fitness ### "Great service, not just a texting service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2023 Very positive, great reviews, very good feedback as well, has driven business in and kept things going here very nicely. Pros Two way text ability, patients love that. Checking in with patients after they haven't been in for a little while is also a great feature, lots of people come in or at the very least thank us and let us know they are thinking of it. Online forms to email the patients are really easy to use and look very professional. Asking patients to review us and sending us the feedback is a wonderful feature that has really helped increase our reviews as well. Cons Pricing is higher but you do get a lot of really great features that would cost alot elsewhere too. Removing patients from lists and not opting out completely has been confusing and have gotten a few different answers on how to do, sometimes it works other times they still receive texts. Some of our long time patients get annoyed with being asked to review over and over again when they have already, some who are on maintenance care schedules just back the check in date get annoyed since they are coming in soon anyways, this causes some of them to completely opt out of all texts as a whole. Alternatives considered [EZBIS](https://www.capterra.com/p/27270/EZBIS/) Reasons for choosing Zingit More features and two way texting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EB Eric B. Office Coordinator Hospital & Health Care ### "Zingit for Chiropractic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2023 I think it is a great asset to the office, however has its issues and limitations. Pros Zingit has helped automate our office appointment reminders, opening additional time for our team. Cons There are times when Zingit will not load which prevents us from using the system. Alternatives considered [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Christopher B. Chiropractor Medical Practice ### "Great for Chiropractic Office " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 It has been very good overall. Pros Works well with Genesis and is fantastic for appointment reminders. Cons Daylight savings time had a hiccup but it was fixed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW CAsey W. Owner/Doctor Health, Wellness and Fitness ### "Happy with product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2023 Patient communication is higher with this product. Pros This allows my staff to stay in contact with patients that would otherwise be lost in the wind. Some people like to text over phone calls. Cons I can't really think of any cons at this time. Reasons for choosing Zingit The salesman, at the time, was also the \[sensitive content hidden\]. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Rachel G. Marketing Director Health, Wellness and Fitness ### "Convenient Patient Care Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 Our overall experience as a clinic has been amazing. Their program is easy to learn and use and they have great training videos available. Any time we've needed to reach the customer service team directly, one of their team members has been on the phone with us in minutes and super helpful. We'd recommend Zingit to any practice looking to streamline their patient communication and limit no shows! Pros We use Zingit CONSTANTLY at our practice and our patients love it! Our patients get a reminder text for each of their appointments which allows for us to make sure we and they are staying on top of their care and reaching their health goals. It is so great to be able to easily reach patients in the way that is most convenient to them. Cons Our office currently uses the original Zingit interface. We are excited to eventually switch over to using the Z-Suite inbox because it shows reminder, birthday and recall texts that are automatic and are not shown on the oldest interface conversation history but rather only on the admin dashboard. We have not been able to switch over to the Z-Suite inbox yet because the "Trash" feature is the most important feature to our team as it allows us to stay up to date on texts and discard those conversations that have been resolved. Reasons for choosing Zingit We've been approached by other patient communication companies and are always confident that Zingit is the most innovative and well-rounded software of its kind in the industry. Other companies aren't able to compare to the variety and quality of services that Zingit offers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Melissa B. Chiropractic Assistant Health, Wellness and Fitness ### "Easy to use but could benefit from some additional features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 8, 2023 The largest benefit has been decreasing out missed appointments. Pros Appointment reminders are fantastic & have improved our missed appointments. The broadcaster is useful, but allowing more characters would be extremely helpful. Cons When messages fail, it would be helpful to see what phone numbers failed.Higher character allowance for texts. We have to send multiple texts to get our full message to patients.I'm the broadcaster, having the list of patients chosen seems like they show in a random order. It would be helpful to be able to organize the order by last name, appointment time, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Jarrett C. Owner Medical Practice ### "Awesome company and awesome service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 Pros The ease of being able to text patients for conversation, as well as the time it saves my front desk for recalls and reminders is amazing!! Cons No failed log in the new portal an sometimes texts get buried in the conversation log. Alternatives considered [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) Reasons for choosing Zingit Cost, and ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/186304/Zingit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Zingit](https://www.capterra.com/compare/186304-195467/Zingit-vs-Care-Patron) [vcita vs Zingit](https://www.capterra.com/compare/142264-186304/Appointment-Scheduling-vs-Zingit)