# Page 4 | Zingit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Zingit the right Patient Engagement solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186304/Zingit/reviews --- Zingit 4.7 (154) [View alternatives](https://www.capterra.com/p/186304/Zingit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Zingit ## Showing most helpful reviews Showing 76-100 of 154 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tim G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "A Good Product" December 16, 2019 4.0 I used this product for 16 months, no issues at all. Then, we updated our other software. Whatever happened, they stopped working together and my clients started getting texts when they weren't supposed to and other clients were not getting texts when they were supposed to. Likely not a zingit problem, but unfortunately I had to cancel the services as it started to cost me business. Pros I liked that I didn't need to worry about logging into something every day to make sure the text reminders went out to clients. Cons For some reason it stopped working with my other software. Not a zingit problem though. Review Source TZ Tina Z. Chiropractic Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Zingit makes my life easier" June 25, 2019 5.0 Excellent experience. I can simply communicate with patients with a click of a button. As a front desk receptionist, I find most people ignore calls and don't even check voicemails anymore. This is saved me so much time and sanity! Pros I love all the features Zignit offers but the #1 thing that stands out is their customer/tech support. If i have any question, concern, or thought that pops into my head, I just call or email and they get back to me so quickly and thoroughly. Cons I currently can't send a message to a group of people at once, I have to manually send it one at a time to each person, which is very tedious and time consuming. I do believe they are working to change this feature soon though. Review Source CH Cassie H. Receptionist Health, Wellness and Fitness Used the software for: 2+ years ### "MOstly gold stars!" June 21, 2019 3.0 Pros I have it set up to take just seconds a day for this task. Cons I dont like how often lately it seems to be glitching. If you look at our account you will see that we have had a few glitches. However,representative is Rockstar at getting things fixed quickly. And there is a new Tech named representative that really helped me out this last time. Review Source CG Clinton G. Clinic director Health, Wellness and Fitness Used the software for: 2+ years ### "My patients rely on Zingit" June 11, 2019 5.0 Consistant product with a friendly and efficient support staff. Pros In today's world noone wants to answer their phone, but everyone has 3 seconds to check their screen for their appointment reminder. They come to expect their reminder and our show rate has really improved. Cons I wish that patients could text to my landline. Review Source Response from Zingit Solutions June 17, 2019 Thank you for the great feedback. We appreciate you! WH Woodrow H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Doesn't do what was promised" June 21, 2019 3.0 I haven't been pleased. Perhaps my expectations were too high. Pros That we can respond through the website. Cons We were promised features when we signed up, but they don't work. It's impossible to reactive someone who has opted out. We can't send texts to the whole practice regarding holidays or special events. Reason for choosing Zingit Recommended by colleagues. Review Source JC Jackson C. Doctor/Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Decreased our missed appointments significantly!" June 21, 2019 5.0 Pros Ease of use. It is so convenient for patients to receive appointment reminders, messages, promotions, etc through text and then be able to text back! It has decreased our missed appointment percentage tremendously by allowing us to easily communicate to patients during times that they can't receive calls. Cons If you have the ability for patients to text back, you have to have staff dedicated to answer those. So, it can be time consuming, but that is not Zingit's fault. Great service. Review Source JK Jennifer K. Chiropractor Hospital & Health Care Used the software for: 1-2 years ### "Solved our problems" June 21, 2019 5.0 Overall we have had a positive Zingit experience. Customer service has been quick, responsive and always helpful in solving problems quickly with little to no hassle. Pros Zingit was able to bring us reliable service that we can trust our patients get their text message reminders. We also no longer have trouble with certain cell phone providers not being covered. Cons We wish we were able to customize when the patient gets their message according to their preferences such as an hour before or the day before. Review Source DB Dawn B. Office Manager Medical Practice Used the software for: 2+ years ### "Best 3rd arm I have ever had! " June 12, 2019 5.0 Wonderful!! Fress up time that was used to make phone calls to patients! Pros Easy to use and our patients love the ease of replying via text! And being able to schedule out message to patients is a huge bonus! Being able to have preset message makes it easy to just click and send! Cons Not one thing I dont like about this software! Review Source TG Tim G. owner Hospital & Health Care Used the software for: 2+ years ### "Test messaging" June 18, 2019 3.0 Unfortunately I have been unable to really track the effectiveness of kept appointments, Pros I like that texts go out automatically. Testing patients individually is also very helpful. Cons I get a lot of notices about possible problems. It would be great if after the text patients could text back to confirm their appointment. Review Source KB Kristin B. Chiropractic Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful service for our Chiropractic office" July 11, 2019 5.0 Pros I love the ability to be able to text back and forth with patients in real time. The software itself is easy to use and I've been very impressed with the customer service and tech support. Anytime I call or email with a question or issue, they either handle it immediately or get back to me within a couple of hours. Being able to request training at anytime for refreshers or for new staff members is also a plus. Cons Unfortunately, our current practice software doesn't integrate with Zingit. So we have to manually go in each day and upload a report to provide the data Zingit needs. This has caused a few issues because if our front desk person forgets or uploads something incorrectly, the system doesn't work like it should. But with in-house training, we are ironing out those user errors. If in the future we update our practice software, we are looking to get something that will integrate with Zingit and then I think our experience will be super. Review Source SM Stephanie M. Chiropractic Assistant Medical Practice Used the software for: 6-12 months ### "Good even with our odd glitch" June 24, 2019 4.0 I love Zingit. Pros I like the ease of communicating to patients. Most people don't answer calls like they used to. Text messages are simple and easier for patients to respond to during their busy day. It's not just a reminder service, it's a full communication service. Cons Our office had a change of server computer. That required a lot of extra work on Zingit to get corrected. There was a lot of trial and error but it did get solved after a few weeks. Honestly, the worst part is that our patients and office rely so heavily on the service that when it's down it makes a huge impact on patient attendance. Review Source EH Elbonie H. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great patient tool" June 25, 2019 5.0 Pros Its great to have a tool that I can reach my patients quickly about upcoming appointments, birthdays or last minute emergencies, Zingit has taken the guess work out and lets you set the system to work for you. Cons The product overall is good, so I guess the initial setup can be a little tedious, and also adding in new patients to the system. But in my opinion I understand that these are things that just must happen for the system to function. Review Source JG Jennifer G. Owner Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Love Zingit!" June 17, 2019 5.0 Zingit makes it simple for our team to stay in contact with our busy patients through text messaging. We get so much more interaction with our patients through the text system than we ever did with phone calls. Pros I love the ease of use. Zingit automates our appointment reminders and makes it super simple for our patients to stay on track with their care! Cons I wish we could send out individual videos to patients or had an app on iPhone that allowed us to attached videos to our texts. Review Source TB Tiara B. OFfice manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Customer" June 25, 2019 4.0 I have greatly enjoyed this system especially considering our previous system was a disaster. We are pleased with all the staff we speak with and the help ( while frequent) is always very responsive. Pros easy to communicate with patients and pretty simple to understand and user friendly. Cons It seems to always have an issue with the way or office appointment system is set up and so i have to call in pretty regularly with appointment reminders that are going out wrong. Review Source KP Karl P. President Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly recommended " June 21, 2019 5.0 Great experience! I highly recommend this product. Pros It allows my staff to easily keep in contact with patients and saves a lot of time. Cons I would like if it were a bit cheaper. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing Zingit Had more ability to interact with the patients Review Source TS Tim S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "No more “forgot appointments “" June 21, 2019 5.0 Pros The simplicity of use and the end of calling patients to remind them of their appointment. Can access and modify from home or any computer connected to the internet. Cons I have no complaints. This software has been great. Only wish it was free. Review Source TP Tyler P. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Thank you Zingit!" June 23, 2019 5.0 Zingit helps keep our patients on track and communicate with us easily any time of day. Pros Zingit software has made it easy for office to communicate with patients via text. Our patients love it! Cons Lack of ease to blast texts to our patients and cost Review Source HD Heather D. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "ZingIt for the win" June 14, 2019 5.0 It was very easy to set up and get started. My team sat in on the training and we were off and running smoothly. Pros ZingIt makes it so easy to send reminders daily. It is super easy to have 2 way communications with patients. It has taken so much wasted time of my staff so they now have time to focus more on patient care instead of being on the phone all day. Cons It's all great and I wouldn't change much. Not sure if there is an option to add emails to our patients through your portal yet. Review Source Response from Zingit Solutions June 17, 2019 Thank you for the great feedback and positive praise. You made our team smile. :) HI Heather I. Ceo Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome texting system! Patients love it!" July 2, 2019 5.0 My patients love it, we love it! Pros Automatic reminders with the ability to text with patients about cancellations/ rescheduling and whatever we need! Cons Initially (5 years ago) we had to manually enter the appointments. Reason for choosing Zingit Cost and value! Review Source PD Patrick D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Game Changer" June 14, 2019 5.0 Our response rate from patients, they love not having to make a phone call. Our reacts have gone up and everyone loves the reminders and birthday texts! Best addition we've made to our office in recent years! Pros We love the ease of use and the fact that our patients LOVE it! Cons Honestly can't think of anything....we haven't had any real hiccups with it! Review Source Response from Zingit Solutions June 17, 2019 Thank you, thank you, thank you! We appreciate your kind words more than you know. JD Joseph D. President Medical Practice Used the software for: 2+ years ### "Zingit Review" June 21, 2019 5.0 It has been great Pros It helps with rescuing patient visits and verifying appointments Cons Nothing really, it does what I need it to do. It would be nice if it was easier to send out the batched messages from the day before Review Source PB Paul B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product " June 14, 2019 5.0 It has been great. Our patients love your text reminders. Pros How easy it was to text our patients. And the functionality was great. Cons Couldn’t do blast texts to everyone at once. Review Source Response from Zingit Solutions June 17, 2019 Thank you for the great feedback. In regards to your constructive feedback, we do have a text-marketing club available that works for text blasts as you described. We'll have a team member reach out or when you have a few minutes, call us at 866-587-5572. VR Verified Reviewer Clinic owner chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Zing it " June 23, 2019 4.0 It helped build our business with the ease that clients could write a review. Pros Live texting capabilities. Immediate asking for review of clinic with ease. Cons Many features difficult to learn in a busy clinic. Alternatives considered [Atlas Chirosys](https://www.capterra.com/p/128414/Atlas/) Reason for choosing Zingit In program features charges per text and does not have live communication. Review Source JS Jewels S. Office Manager Alternative Medicine Used the software for: 2+ years ### "Can't believe we didn't do this sooner!" June 24, 2019 5.0 Customer services with our rep has been great! Pros It helps our patients communicate with our office and saves time. Cons It doesn't compute when our patients use emojis....it just shows a ? or it's a blank text. Review Source DNR Dr. Nate R. ChiropracTor Health, Wellness and Fitness Used the software for: 1-2 years ### "Zingit makes my life and our practice members lives easier" June 13, 2019 5.0 Pros I love Zingit for the quick and easy communication I have with my practice members. They love it and it is so much easier than calling on the phone. The patients and my staff love it because it's so user friendly. Cons There is really nothing I don't like about Zingit. Maybe they could make it easier for us to do a mass promotional event. Review Source Similar Products Featured