# Page 6 | Zingit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zingit the right Patient Engagement solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186304/Zingit/reviews

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Zingit

4.7 (154)

[View alternatives](https://www.capterra.com/p/186304/Zingit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Zingit

## Showing most helpful reviews

Showing 126-150 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kimberly S.  
office manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product!!!"

June 14, 2019

5.0

communication and patient appt reminders

Pros

patients love it- they all relate how nice the reminders are and the birthday wishes

Cons

nothing it is easy to use and very convenient for sending messages in a batch

Review Source

Response from Zingit Solutions

June 17, 2019

Thank you! We appreciate the kind words and appreciate your positive praise. You're the best!

EK

Eric K.  
Chiropractor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome Texting Service"

June 14, 2019

5.0

More time for employees to do other tasks.

Pros

Reliable, user friendly, great customer service.

Cons

None as of right now. I have liked everything that I have used so far.

Review Source

Response from Zingit Solutions

June 17, 2019

Thank you for the positive praise. We're thankful to have great practices and doctors to serve.

AP

Ambrose P.  
President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zingit review"

June 26, 2019

5.0

A great tool and the staff have more time to spend with patients.

Pros

Zingit is easy to set up, works seamlessly with our scheduling software, and has great customer support.

Cons

Not able to create select mailing/sending lists to groups of patients.

Review Source

SK

Steven K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zingit review"

June 21, 2019

4.0

We have had a great experience overall with Zingit!

Pros

Having patient reminders going out the day before appointments has drastically reduced the number of "no shows" in our office.

Cons

The price point is high compared to others we researched.

Review Source

MC

Matt C.  
Chiropractor/Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zingit is Great!!"

June 17, 2019

5.0

Pros

This has greatly cut down on our missed appointments and patients love being able to text us back to change appointments if necessary.

Cons

We love it and don't have complaints at all. Any issues are handled quickly!!

Review Source

CD

Cindy D.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "LoveIT !!"

July 2, 2019

5.0

They are extremely attentive and responsive to my desires.

Pros

I enjoy all the many benefits and options available.

Cons

I do not like that they don't have weekend tech support and that the tech support is limited to appointments.

Review Source

JL

Jason L.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for patient reminders"

July 14, 2022

5.0

Pros

Able to send patients unlimited text instead of 5 cents per text. It also has the ability to let patients review the business.

Cons

Customization and navigation from one option to another inside the website.

Review Source

HE

Heather E.  
Office Manger  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zingit Review"

June 14, 2019

4.0

customer service is great!

Pros

Being able to text back and forth with clients

Cons

having to open templates, cost of software

Review Source

Response from Zingit Solutions

June 17, 2019

Thank you for the review and template feedback! We appreciate the guidance as it helps us constantly improve.

SS

Sue S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Back and forth texting is a great feature "

June 15, 2019

4.0

Customer service is fabulous!

Pros

The back-and-forth texting is easy and convenient.

Cons

Would like to customize the reminder time to clients.

Review Source

Response from Zingit Solutions

June 17, 2019

Thank you for the fabulous review of our CS team. You made them smile. :)

SE

Spencer E.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "It's been great!"

June 21, 2019

4.0

Zingit has been great. We've implemented it well into our office well.

Pros

It's easy to use It's nice to have templates that makes texting faster

Cons

We wish it automatically texted someone when they are late

Review Source

DL

Devon L.  
Doctor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome system"

June 21, 2019

5.0

Zingit is awesome and has saved us a ton of time as a business!

Pros

we love that we are able to send out quick easy reminders and follow ups to our patients

Cons

sometimes our messages are unable to send

Review Source

JK

James K.  
Owner/Sole proprietor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zingit Review"

June 21, 2019

5.0

Easy to set up. East to run on a day to day basis. Works with my existing software. And as stated above, it delivers results.

Pros

It gets results. My office visit numbers are up since beginning with Zingit about three months ago.

Cons

The price. Although it certainly pays for itself and then some, I can't help but think that this program could be put out to users at a cost that is somewhat less while still allowing Zingit to be profitable. That said, maybe I'm wrong, and in any event, I am planning on staying with Zingit.

Review Source

KW

Krysti W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love it!"

June 21, 2019

5.0

Pros

My CAs have loved the ease of use along with all the intuitive features of Zingit!

Cons

Investment level is a bit high for the platform.

Review Source

DJW

Dr Julie W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Makes business easy"

June 14, 2019

5.0

Pros

Ease of use Customer service Personalized templates

Cons

Unsure of any issues currently. Our patients love it!

Review Source

CW

Charles W.  
Owner/President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Patients love it!"

June 21, 2019

5.0

Pros

Easy appointment reminders and replies to patients.

Cons

Nothing it works just fine.

Review Source

JH

John H.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great software"

June 21, 2019

4.0

N/A

Pros

It is easy to use! We enjoy the easiness

Cons

Having to call anytime there is an issue

Review Source

KS

Katy S.  
Co-Owner/Practice Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We love Zingit!"

June 24, 2019

5.0

Our patients respond much more and faster to text than to callings

Pros

Quick, easy to use, get responses back from patients, makes our job connecting and following up with patients easier

Cons

Some times it is hard to see what message patients have been sent and are responding to

Review Source

CG

Carina G.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Manager "

June 14, 2019

4.0

Overall we are very satisfied.

Pros

The ease to use, not only for us but also our patients.

Cons

Too many text, some glitches in send message for coming in when in reality the patient has not been in.

Review Source

Response from Zingit Solutions

June 17, 2019

Thank you for the nice review and product feedback. The tech team loves to learn about how each practice uses the product so we can constantly innovate.

JRD

Joshua R D.  
Receptionist  
Medical Practice  
Used the software for: Less than 6 months

### "Great System"

June 21, 2019

5.0

Great support from representative and always there to help.

Pros

All the different functions it offers. The fact you can use some options and not all. Patients are loving the text reminders.

Cons

When someone opts out through text message that doesn't say stop, I can be a day late removing them and they get a little upset.

Review Source

AS

Andrew S.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zingit helps eliminate no shows"

June 21, 2019

5.0

Pros

Patients appreciate the reminder texts. At least it is a chance to get reviews.

Cons

Limited in modifying the time specifications. We often have the patient attend multiple sessions so we have to remove the time stamping. We don't actually get reviews in spite of asking

Reason for choosing Zingit

got no reviews

Review Source

SN

Sara N.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Peace respond to texts! "

June 22, 2019

5.0

Pros

We were calling people about their appointments and no one answers their phones anymore! So much better response with texts!

Cons

Hard to send mass text for a special event we are having in the clinic.

Review Source

SG

Stephanie G.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Zingit"

June 21, 2019

5.0

I would give zing it an 8.

Pros

I like the automatic text message reminders that patients receive.

Cons

I do not like that when I respond to a text I have to go to a second page to check and see what I typed as a response.

Review Source

FH

Felicia H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy way to send Text Reminders"

February 8, 2020

5.0

Overall I like a lot of the features on Zingit. It allows us to send videos and birthday cards as well as our text reminders. This has helped to eliminate wasted time on appointment reminder phone calls and our patients love being able to text us back to change an appointment.

Pros

This software is extremely easy to use. We use it in the office to be able to send text message reminders. These are daily reminders for appointments in our office.

Cons

The biggest hesitation that we had with Zingit was the cost. It is $199 per month for text reminders and $299 per month if you want to ask for reviews.

Review Source

DL

Debi L.  
CA  
Medical Practice  
Used the software for: Less than 6 months

### "Patient ease"

June 24, 2019

5.0

Pros

The text system is very popular. The ease of communication.

Cons

Nothing really, cost maybe a little much, but overall have had good success so far.

Review Source

AK

Anna K.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Benefits to office"

June 22, 2019

5.0

Reduced no show appointments

Pros

Ease of use for staff. Ability to interact with patients in real time

Cons

Text messages often send too late or are multiple

Review Source

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