# SRFAX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SRFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more.

Source: https://www.capterra.com/p/186308/SRFAX

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# 

 SRFAX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SRFAX

## What is SRFAX?

SRFax is a secure online faxing software that allows users to send and receive faxes from their computers, mobile devices, or email. The service provides end-to-end encryption and is HIPAA-compliant. It makes SRFax suitable for healthcare providers, legal firms, government agencies, and other businesses handling sensitive data. Key features are unlimited fax storage, local or toll-free fax numbers, and API integrations with popular applications.

## What is SRFAX used for?

[Fax Server](https://www.capterra.com/fax-server-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SRFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.srfax.com/&name=SRFAX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SRFAX

4.7 (13)

VS.

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting Price

Contact vendor

Starting Price

$29.99

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (13)

Ease Of Use

4.9 (363)

Value For Money

4.6 (12)

Value For Money

4.9 (273)

Customer Service

4.3 (9)

Customer Service

5.0 (233)

## SRFAX alternatives

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting price

$300.00

Per User, Per Month

Highest Rated

[5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/)

Starting price

$49.95

Per User, Per Month

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/198884/iFax/)

[eFax](https://www.capterra.com/p/174254/eFax/)

[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/)

Starting price

$18.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/174254/eFax/)

[View all alternatives](https://www.capterra.com/p/186308/SRFAX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Faxes

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

Encryption

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

Email to Fax

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Send and receive emails by electronic fax

Fax to Email

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive faxes directly in the email account

API

Application programming interface that allows for integration with other systems/databases

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

SRFAX 6 features

Application programming interface that allows for integration with other systems/databases

Create, edit, preview, and send faxes electronically

Send and receive emails by electronic fax

Convert data into a code for security

Receive faxes directly in the email account

Compliant with HIPAA, which sets standards for sensitive patient data protection

Features

4.9 (13)

4.9

Based on 13 reviews

## Pricing

Value for money

4.6 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (12)

4.6

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.3 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (9)

4.3

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 13 reviews

Filter by rating

5(11)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

NW

Nikki W.

Operations Manager

Hospital & Health Care

### "Exactly what we need in a fax service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Pros

Ease of use, prompt customer service, HIPAA compliant, cost effective. The failed fax reporting is a great feature, along with getting emails when we receive faxes.

Cons

I can honestly say there is not a standout thing that I dislike about SRFax. We wanted a fax service that is affordable and reliable, and SRFax has been just that.

Alternatives considered

[Documo](https://www.capterra.com/p/197267/mFax/)

[eFax](https://www.capterra.com/p/174254/eFax/)

Reasons for choosing SRFAX

SRFax provides everything we need and no fluff/things we don't need, for a great price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Michelle A.

Practice Administrator

Medical Practice

### "SRFax Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

No issues, very easy to use, faxes come thru clear. It is a very easy integrated fax that fits the needs of our practice

Pros

It is very easy to use and integrates with the EMR by assigning it to the correct patient. It alerts promptly with a failed fax

Cons

I dont really have anything to say in this section and there is nothing not to like at this time. It is very easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matthew S.

IT Manager

Retail

### "A solid option for faxing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2022

We needed a HIPAA-compliant fax solution and all the other services we looked at were much more expensive. Signing up, buying phone numbers, adding users and using the service were easy. We are very happy with SRFax.

Pros

We chose SRFax because they have HIPAA-compliant plans. We like that it was very easy to set up, required almost no training for our users, it's reliable and the price was reasonable.

Cons

We haven't found any negatives with it. So far, it's done everything that we want and has been easy to use and administer.

Reasons for choosing SRFAX

We chose this service because it offered the features we need with a simple interface at the most reasonable price. This was clearly the best choice for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Amrish P.

Pharmacist

Retail

### "Awesome Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

Great

Pros

Integration with my daily working software

Cons

There is nothing that i least like. Everything is great!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO

Hospital & Health Care

### "Just simply works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2021

Great. One of the few products that also focuses on receiving faxes just as much as sending faxes. Many products out there send faxes but receiving them is very difficult. That is why we went with SRFAX.

Pros

This was an easy service to setup. We had issues with getting faxes from older fax machines on RingCentral. We moved all faxes to SRFAX and now we do not have any issues. The sync tool works on a server on the cloud and syncs with our EHR. I have not had a single issue with the sync tool either. All this and it is HIPAA compliant and they give a BAA. We use this instead of paper and we stay digital.

Cons

None. It works well for receiving faxes too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Raymond L.

MD

Medical Practice

### "They are good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2021

Smooth n intuitive.

Pros

Ease of use n full of features. Use of SrFax is intuitive. Pricing is same as IFax

Cons

None yet, so far, so good. They suit my need .

Reasons for choosing SRFAX

Focused n easy to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Laura N.

Owner, LMT

Health, Wellness and Fitness

### "Easy and Inexpensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 17, 2021

It has been quick and easy for me to send and receive information. This software helps me stay paper free while working with other healthcare providers and insurance companies.

Pros

The price is great for an HIPPA compliant fax number. I have had no issues with sending or receiving.

Cons

It is sometimes hard to see the faxes come through without fully logging in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rebekah M.

Owner

Hospital & Health Care

### "Worst reliability "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 31, 2021

Horrible

Pros

Ease of use and format. Hippa compliance

Cons

Partial faxes... if you’re lucky. Getting multiple calls daily for faxes that were sent and never received. Started having clients send test faxes and only 40/50% were received. Avoid this company.

Alternatives considered

[eFax](https://www.capterra.com/p/174254/eFax/)

Reasons for choosing SRFAX

Pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Krystal J.

Psychologist

Mental Health Care

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 19, 2021

They offered a really helpful trial period. I have found the service very easy to use. I really appreciate not having to buy and maintain an actual fax machine. Because I keep electronic records, faxes can be put directly into client files on my computer without dealing with paper. SRFax offers a BAA, which is an important feature for mental health professionals.

Pros

Easy to use. Professional design. Great value for money.

Cons

I have no complaints at this time for this service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

Delaney F.

Legal Assistant

Law Practice

### "Fantastic - So Much Better Than Old-Fashioned Fax"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2021

SR Fax has massively improved workflow in our office by allowing us to save on paper, ink, landlines, and also to eliminate dealing with paper jams and the needed confirmation call to the intended receiver.

Pros

User interface is clear and pleasing to the eye, with a clear layout and easy to understand pages. There is ability to add users onto an account, and allows email notification for multiple features.

Cons

The biggest struggle with the software is the inability to realize if a fax number is correct or not before attempting a send.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186308/SRFAX/reviews/)

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