# SRFAX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SRFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/186308/SRFAX --- # SRFAX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SRFAX ## What is SRFAX? SRFax is a secure online faxing software that allows users to send and receive faxes from their computers, mobile devices, or email. The service provides end-to-end encryption and is HIPAA-compliant. It makes SRFax suitable for healthcare providers, legal firms, government agencies, and other businesses handling sensitive data. Key features are unlimited fax storage, local or toll-free fax numbers, and API integrations with popular applications. ## What is SRFAX used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SRFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.srfax.com/&name=SRFAX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SRFAX 4.7 (13) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price Contact vendor Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 4.8 (363) Value For Money 4.6 (12) Value For Money 4.7 (273) Customer Service 4.3 (9) Customer Service 4.8 (233) ## SRFAX alternatives [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) [eFax](https://www.capterra.com/p/174254/eFax/) [4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting price $18.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174254/eFax/) [View all alternatives](https://www.capterra.com/p/186308/SRFAX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Faxes 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Encryption 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security Email to Fax 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax Fax to Email 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive faxes directly in the email account API Application programming interface that allows for integration with other systems/databases HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection SRFAX 6 features Application programming interface that allows for integration with other systems/databases Create, edit, preview, and send faxes electronically Send and receive emails by electronic fax Convert data into a code for security Receive faxes directly in the email account Compliant with HIPAA, which sets standards for sensitive patient data protection Features 4.9 (13) 4.9 Based on 13 reviews ## Pricing Value for money 4.6 (12) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (12) 4.6 Based on 12 reviews ## Support, customer service and training options Customer Service 4.3 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (9) 4.3 Based on 9 reviews ## User reviews Overall rating 4.7 Based on 13 reviews Filter by rating 5(11) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent NW Nikki W. Operations Manager Hospital & Health Care ### "Exactly what we need in a fax service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2025 Pros Ease of use, prompt customer service, HIPAA compliant, cost effective. The failed fax reporting is a great feature, along with getting emails when we receive faxes. Cons I can honestly say there is not a standout thing that I dislike about SRFax. We wanted a fax service that is affordable and reliable, and SRFax has been just that. Alternatives considered [Documo](https://www.capterra.com/p/197267/mFax/) [eFax](https://www.capterra.com/p/174254/eFax/) Reasons for choosing SRFAX SRFax provides everything we need and no fluff/things we don't need, for a great price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Michelle A. Practice Administrator Medical Practice ### "SRFax Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 No issues, very easy to use, faxes come thru clear. It is a very easy integrated fax that fits the needs of our practice Pros It is very easy to use and integrates with the EMR by assigning it to the correct patient. It alerts promptly with a failed fax Cons I dont really have anything to say in this section and there is nothing not to like at this time. It is very easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Matthew S. IT Manager Retail ### "A solid option for faxing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2022 We needed a HIPAA-compliant fax solution and all the other services we looked at were much more expensive. Signing up, buying phone numbers, adding users and using the service were easy. We are very happy with SRFax. Pros We chose SRFax because they have HIPAA-compliant plans. We like that it was very easy to set up, required almost no training for our users, it's reliable and the price was reasonable. Cons We haven't found any negatives with it. So far, it's done everything that we want and has been easy to use and administer. Reasons for choosing SRFAX We chose this service because it offered the features we need with a simple interface at the most reasonable price. This was clearly the best choice for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Amrish P. Pharmacist Retail ### "Awesome Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2022 Great Pros Integration with my daily working software Cons There is nothing that i least like. Everything is great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CTO Hospital & Health Care ### "Just simply works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2021 Great. One of the few products that also focuses on receiving faxes just as much as sending faxes. Many products out there send faxes but receiving them is very difficult. That is why we went with SRFAX. Pros This was an easy service to setup. We had issues with getting faxes from older fax machines on RingCentral. We moved all faxes to SRFAX and now we do not have any issues. The sync tool works on a server on the cloud and syncs with our EHR. I have not had a single issue with the sync tool either. All this and it is HIPAA compliant and they give a BAA. We use this instead of paper and we stay digital. Cons None. It works well for receiving faxes too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Raymond L. MD Medical Practice ### "They are good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2021 Smooth n intuitive. Pros Ease of use n full of features. Use of SrFax is intuitive. Pricing is same as IFax Cons None yet, so far, so good. They suit my need . Reasons for choosing SRFAX Focused n easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laura N. Owner, LMT Health, Wellness and Fitness ### "Easy and Inexpensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 17, 2021 It has been quick and easy for me to send and receive information. This software helps me stay paper free while working with other healthcare providers and insurance companies. Pros The price is great for an HIPPA compliant fax number. I have had no issues with sending or receiving. Cons It is sometimes hard to see the faxes come through without fully logging in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebekah M. Owner Hospital & Health Care ### "Worst reliability " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2021 Horrible Pros Ease of use and format. Hippa compliance Cons Partial faxes... if you’re lucky. Getting multiple calls daily for faxes that were sent and never received. Started having clients send test faxes and only 40/50% were received. Avoid this company. Alternatives considered [eFax](https://www.capterra.com/p/174254/eFax/) Reasons for choosing SRFAX Pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Krystal J. Psychologist Mental Health Care ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 19, 2021 They offered a really helpful trial period. I have found the service very easy to use. I really appreciate not having to buy and maintain an actual fax machine. Because I keep electronic records, faxes can be put directly into client files on my computer without dealing with paper. SRFax offers a BAA, which is an important feature for mental health professionals. Pros Easy to use. Professional design. Great value for money. Cons I have no complaints at this time for this service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Delaney F. Legal Assistant Law Practice ### "Fantastic - So Much Better Than Old-Fashioned Fax" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2021 SR Fax has massively improved workflow in our office by allowing us to save on paper, ink, landlines, and also to eliminate dealing with paper jams and the needed confirmation call to the intended receiver. Pros User interface is clear and pleasing to the eye, with a clear layout and easy to understand pages. There is ability to add users onto an account, and allows email notification for multiple features. Cons The biggest struggle with the software is the inability to realize if a fax number is correct or not before attempting a send. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186308/SRFAX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)