# pretix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about pretix Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/186309/Pretix

---

# 

 pretix Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

pretix

## What is pretix?

pretix is a highly sophisticated ticketing software that is all-in-one: Online shop, box office and ticket outlets with focus on privacy and security. pretix offers full multi-language capabilities, is highly adaptable to your event and extensible with plug-ins and through a REST API. Our software has been successfully used for conferences, festivals, concerts, shows, exhibitions, workshops, and more all around the world. Our pricing, 2.5% of sales excluding payment providers, is risk-free

## What is pretix used for?

[Ticketing](https://www.capterra.com/ticketing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€0.01

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for pretix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rami.io&name=pretix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### pretix

5.0 (1)

VS.

[4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting Price

€0.01

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (788)

Value For Money

5.0 (1)

Value For Money

4.8 (646)

Customer Service

5.0 (1)

Customer Service

4.8 (568)

## pretix alternatives

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about pretix

Overview

### What company size and specific industries is pretix built for?

pretix is designed for organizations of all sizes that run events, including conferences, concerts, conventions, webinars, and workshops. It also fits venues and public attractions such as public pools and museums, making it a good option for event management, entertainment, education, and cultural organizations.

Features and Usability

### What are the key features of pretix?

pretix offers event ticketing features such as online ticketing, onsite ticketing, mobile ticketing, print-at-home tickets, and barcode scanning. It also includes reserved seating, seating maps, wait list management, ticket reservations, customer data management, discount management, reporting and analytics, and an API for integrations.

Integrations

### Which third-party tools and platforms does pretix integrate with?

pretix integrates with 12 third-party tools across payments, email marketing, and operations, including Stripe, PayPal Checkout, Adyen, Mollie, PAYONE, BitPay, Mailchimp, Mailjet, CleverReach, rapidmail, Slack, and PlentyONE.

Getting Started and Support

### What training and onboarding options does pretix offer?

pretix provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, documentation offers written reference material, and videos provide visual, self-paced learning.

Getting Started and Support

### What customer support options does pretix offer?

pretix provides email/help desk support, phone support, and 24/7 live rep assistance. User experience with support is not described in available reviewer feedback, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Customer Data Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Print-at-Home

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The ability to print tickets before arriving

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Reserved Seating

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Specify type/number of reserved tickets based on seating selected during booking

Seating Map

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

For selection of seat at booking or check-in

pretix 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Create and send email blasts/campaigns

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Obtain tickets via Kiosk upon arrival at event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Create and manage ticket reservations for various events

Record, update and manage waiting lists

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

€0.01

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Mailjet](https://www.capterra.com/p/130105/Mailjet/)[

PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/)[

Mollie](https://www.capterra.com/p/195767/Mollie/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)[

rapidmail](https://www.capterra.com/p/131901/rapidmail/)

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Geschäftsführer

Education Management

### "Very well designed and useful software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2022

Pros

\- Die ausführliche Dokumentation - Sehr flexible Anpassungsmöglichkeiten - Website-Widget für Einzelevents, Serienevents und alle Events eines Veranstalters - Möglichkeit Bestellungen manuell freizugeben - Flexible Gestaltungsmöglichkeiten bei Erstellung von Teilnehmerzertifikaten - Ausführliche Verkaufsstatistiken - Viele Anbindungsmöglichkeiten an Zahlungsdienstleistern wie Paypal, Stripe etc. und anderen Dienstleistern (z.B. Semigator etc.)

Cons

Ggf. das man für Kreditkartenzahlungen auf einen externen Zahlungsdienstleister angewiesen ist

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.