# Contactlab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Contactlab Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/186329/Contactlab

---

# 

 Contactlab Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Contactlab

## What is Contactlab?

Since 1998 Contactlab provides a top notch platform for your email marketing activities; from drag and drop HTML editor to advanced analytics about each of your campaign in terms of deliverability, influenced revenues and so on. Manage one or more lists for your one-shot campaign or integrate all your data source to create a unified customer base. we can provide strategic services, web-agency services and handling campaigns for you.

## What is Contactlab used for?

[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1000

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Contactlab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://contactlab.com&name=Contactlab)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Contactlab

5.0 (2)

VS.

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting Price

€1000

Per User, Per Year

Starting Price

$16

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (835)

Value For Money

5.0 (1)

Value For Money

4.5 (735)

Customer Service

5.0 (2)

Customer Service

4.6 (707)

## Contactlab alternatives

[4.7 (87)](https://www.capterra.com/p/174023/Customer-io/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

[4.6 (524)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156699/Klaviyo/)

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

[4.2 (526)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

[Jobin.cloud](https://www.capterra.com/p/239384/Jobincloud/)

[4.7 (172)](https://www.capterra.com/p/239384/Jobincloud/reviews/)

Starting price

$8.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239384/Jobincloud/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Behavioral Analytics

Track and analyse user behavior within a system or network

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

CAN-SPAM Compliance

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contactlab 38 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Track and analyse user behavior within a system or network

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Combining data from different sources and providing a unified view

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Predefined actions automatically performed on the occurance of specific events

Ensure compliance with the General Data Protection Regulation protocols

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Adjust communications based on previous interactions or personal preferences

Analyzing historical and current data and generating a model to help predict future outcomes.

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Monitor activity of individuals who visit your website using cookies

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (1)

Basic

€1,000

Per User,Per Year

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SP

Soojin P.

Digital Content Manager

Entertainment

### "Multiply your earnings with Contactlab!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2021

It is easy to use and intuitive. It makes a great contribution to customer gains and returns. The e-mail feature is running smoothly.

Pros

I liked the use of the product, it has a pleasant intuitive design. It has features that can be used as a digital marketing tool. Thanks to its communication feature, it provides us with customer gain and feedback. Contactlab helps me stay in touch with my customers and generate sales. e-mail feature is very useful.love the ability to see who opens emails, clicks, gets ignored. It's great to analyze them. Also, customer analysis is a great product to learn about them. The Hub has a feature that allows you to collect and integrate all your customer data in the Contactlab Marketing Cloud in one place in real time. This way, we can gather information to build personalized, profitable relationships with our Clients.

Cons

I cannot be critical about contactlab because this excellent software does not deserve bad reviews.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Giacomo P.

Digital Manager

Consumer Goods

### "Otttimo software, completo ed intuitivo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2020

Quando utilizzo ContactLab sono sicuro di usare un'interfaccia software chiara nelle sue funzionalità, e gradevole nell'interfaccia. La percezione che ho è che ogni dettaglio sia cesellato con cura ed attenzione.

Pros

Utilizzo "Send" per mandare comunicazioni mail e newsletter ricorrenti, e devo dire che mi sono trovato bene fin dal primo invio. Le funzionalità specifiche per la creazione del database e per la generazione della comunicazione sono esplicite e ben realizzate: l'utente ha la sensazione di avere tutto il processo sotto controllo, e di sapere in quale punto esatto dell'iter si trovi. Recentemente ho dovuto controllare un gran numero di database utenti, e mi ha stupito al velocità e la facilità con cui ho reperito le informazioni. Devo essere sincero, ci sono state delle occasioni in cui qualcosa è andato storto, perché ho fatto un errore irreversibile, oppure perché il software non ha eseguito il task come mi aspettavo: in queste situazioni di emergenza il servizio clienti è sempre stato pronto alla risposta telefonica, e chiaro nelle comunicazioni via mail. Anche di questo tengo conto quando mi sento di valutare l'esperienza che ho con un software, per essere soddisfatto a 360 gradi

Cons

In alcuni momenti il software risponde con lentezza.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)