# Online Fax Service Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Online Fax Service the right Remote Work solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186357/Online-Fax-Service/reviews --- Online Fax Service 5 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 7th, 2025 # Reviews of Online Fax Service Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ganapathy S. Operational Excellence, Quality Assurance & Health, Safety & Environmental Manager Paper & Forest Products Used the software for: I used a free trial ### "FAXtopia.com user review" October 22, 2019 5.0 I was required to fax a document to a phone number in Canada to meet an urgent OSHA 1910 standards need. This website was 1 among 6 others that I found (plus 3 apps that I also found). This website turned out to be the best one because of the free trial and the overall ease of use to send the fax successfully. Pros What's not to like about an online fax service that offers free trials? I was amazed that it even exists when I first came across it on an online search. It is quick, reliable & significantly cheaper than many others that I found both online & on smart phone app stores (Android & iPhones). Cons They can certainly work towards making their website look more attractive than it currently is. When I first found the website, it felt like one of those that I used when the Internet was a newborn. Surely they can do better with their web page's design & layout? Reason for choosing Online Fax Service This website turned out to be the best one because of the free trial and the overall ease of use to send the fax successfully. Review Source ES Elisha S. Operations Manager Accounting Used the software for: 1-2 years ### "Thank god this exsists!" February 17, 2023 5.0 Love it :)! Love the ease of use. Pros We constantly need to send faxes, and this product makes it so easy to do so! We love that you get notified via email once your fax has been sent successfully. Cons I wish you could see more details about the fax you sent (like the documents etc). They show you the number of pages but I would love to see what was actually sent to ensure the receiver has everything they need. Reason for choosing Online Fax Service It worked out so well with our current communication process. It was so seamless and easy to switch! Review Source PO Phil O. President Automotive Used the software for: Less than 6 months ### "Great service " June 5, 2019 5.0 Pros Very convenient to receive the faxes as a pdf document. We don’t need a fax machine, paper or toner. Faxtopia has been totally reliable. We’ve never had an issue. Only called the support department once to update a credit card. Cheaper than a line from the phone company. Cons Can't say that i have any negative issues using it so far Review Source HS Heather S. Disabled USMC Vet Military Used the software for: I used a free trial ### "Outstanding" July 14, 2020 5.0 My benefit from faxing is I was able to send important medical documents to the VA on time. I didnt have to walk to a fax place and pay $2.00 a page. Save money and completed the mission. Pros I am absolutely amazed with this fax service. I downloaded the app in minutes then used their cover page and attached 20 pages and hit send. My fax went thru from my phone!! Cons I can't complain at all. Faxing medical records to the VA securely and from home on an app is wonderful. The price monthly is beyond fair for the ease of faxing from my phone at home. Reason for choosing Online Fax Service It had a high rating and reading about how easy and quick it was. Downloaded in minutes and then a welcome from the company rep available to answer questions. Did everything it said and more. Review Source MB Marsha B. Owner Computer Software Used the software for: 2+ years ### "The Easiest Way to Fax!" June 14, 2019 5.0 It made sending contracts to my clients so easy! It works perfectly! Pros It works perfectly and made faxing contracts to my clients very easy. My faxes are date stamped, so I know exactly when I sent the fax and that it was received. Cons Everything was easy, so I didn't have an issue at all with the software. Review Source AS Andy S. Ownere Accounting Used the software for: 2+ years ### "Faxtopia is Great" June 14, 2019 5.0 Easy to use and Reasonably priced. Pros Its is an easy to use online fax software, that allowed me to save the money I used to spend on a fax line. Cons Can't think of anything I did not like about this softwae Review Source JG Joseph G. CEO Information Technology and Services Used the software for: Less than 6 months ### "FaxTopia is great!" June 24, 2019 5.0 Pros I really enjoy the simplicity of this service, and it's very reliable. The PDFs are great quality and it's very convenient to not worry about missing a fax. I was tired of worrying about my traditional fax line being busy while receiving another fax. This works seamlessly. Cons No cons! This service works great, and the customer service was superb. Review Source PH Peter H. Owner Restaurants Used the software for: 1-2 years ### "Work From Anywhere" June 13, 2019 5.0 This service allows me to work and travel without conflict. Pros Fast & Reliable Online Fax Service allows me to be untethered to a printer Cons It would be best if it were converted into an IOS Ap Review Source VR Verified Reviewer Owner Retail Used the software for: I used a free trial ### "Online Fax Service" June 26, 2019 5.0 I like this i just started using the online fax service recently. I couldn't believe that i didn't have to go to the library to do a fax and pay for it to be sent out. Here with this you can do it yourself and it done. Take picture of the page then add the number to who you want to send it and hit send button faxes it out.I go recommend this program way better than most faxes out in the market or going to library. Pros I like this alot for online fax service. It was fast and easy to send fax to whoever you wanted to send a fax too. I like this all you do is take a picture of paper you want fax and send it. You do have to have phone numbers in order to send the fax. Cons I did not have a problems with this so i really don't have a downfall with this program. I really like this. Review Source EN Erica N. Ceo,Busygates Marketing and Advertising Used the software for: 6-12 months ### "Online Fax Service Delivers" April 4, 2020 5.0 Pros It is the best online fax service that I have used so far. It saved me a lot of money and a lot of time. Completely reliable and highly recommended. Cons I don't have anything negative to say about this website, they are very reliable Review Source AG Alex G. Business owner Information Technology and Services Used the software for: I used a free trial ### "Exactly as advertised" May 19, 2019 5.0 I use it occasionally. Usually when I use things occasionally, I forget how to use it. But this is so simple that I get in, get my job done and get out quickly. Pros I like the simplicity of it and that it just gets the job done. There wasn't any long onboarding process to learn it. Cons No major cons. I am happy with it. I have been happy with it. Review Source Response from FAXtopia May 22, 2019 Thanks for your review. DT Diane T. eBay Seller Consumer Goods Used the software for: Less than 6 months ### "User Friendly, Proficient and Low-Cost Software that Works Well" July 21, 2019 5.0 Pros I love the pricing transparency (no hidden fees and such), the ease of use and the very friendly and helpful customer service team. It is so nice to fax from home without having to get in the car and drive somewhere and then pay more for the faxes than a whole month of FAXtopia's price. I highly recommend this great online tool !! Cons I have not found any negative aspects to mention, everything has been great. Review Source Similar Products Featured