NetZoom

NetZoom, Inc.


5 / 5
8 reviews

Who Uses This Software?

Data Center Infrastructure Management, Asset and Connectivity Management, and Capacity and Change Management, Service Desk and more.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • NetZoom
  • www.netzoom.com
  • Founded 1995
  • United States

About NetZoom, Inc.

NetZoom focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals.


NetZoom, Inc. Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Approval Workflow
  • Audit Trail
  • Change Calendar
  • Change Planning
  • Compliance Management
  • Prioritization
  • Release Management
  • Task Management
  • Training Management
  • Audit Trail
  • Behavior-Based Acceleration
  • Cross Reference System
  • Device Auto Discovery
  • Diagnostic Testing
  • Import/Export Data
  • JCL Management
  • Multi-Platform
  • Multi-User
  • Power Management
  • Sarbanes-Oxley Compliance
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

NetZoom, Inc. Reviews Recently Reviewed!


Netzoom user since 2010

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The library of stencils is really huge and you are most likely to find what you need quickly. Very detailed where you can also insert cards into slots. If you cannot locate what you want, Support is fantastic and if the stencil does not exist, they can create it in a few days.

Cons: I really cannot say anything negative about this product other than you need to take advantage of the training and practice.

Overall: Most of our commercial customers require detailed rack elevations of our equipment along with power requirements, enviromental info which can be captured on your elevation.Customers really like the fact that they can review within the Visio application.

Vendor Response

by NetZoom on June 03, 2019

Thank you for your valued feedback. At NetZoom, we always strive for excellence and very much appreciate your comments. If there is anything we can do to improve please reach out to us at: info@netzoom.com.

Visio Use

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive to use. Very user friendly and east to share with my customers

Cons: Sometimes the program locks up in the middle of a drawing and if I haven't saved the doc, all my work is lost

Overall: Visio has been invaluable at illustrating our companies products within the designs I create for my clients.

Vendor Response

by NetZoom on June 07, 2019

Thank you so much for your valued feedback! We very much value your business and wanted to look further into the small issue you occasionally run into. With your account you are accessing the stencils from the website and not from the Visio Add-In. If that is how you are using the program this may be a Microsoft Visio issue and not with NetZoom directly. We would like to confirm though so please reach out to us at our service portal at: https://service.netzoom.com
or feel free to contact service directly-630-281-6464

NetZoom Basic - Review

May 30, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: many templates, easy to find, and the email request for a new stencil if one is now available

Cons: NA - Some time the VSS cant be downloaded only the VSSX is available. could be a training issue.

Overall: Positive / strong support.

Vendor Response

by NetZoom on May 31, 2019

Thank you for your valued feedback. At NetZoom, we always strive for excellence. Since Microsoft has now discontinued support for Microsoft Visio 2010, we have also stopped the support.
However, if you place a service ticket informing of the product numbers that you need in a VSS file, we would be more than happy to release them to you.
If you need assistance with your service ticket, please contact our support dept at 630-281-6464.
You can also submit your service requests and track them using our service portal at https://service.netzoom.com

NetZoom's Visio Stencils provide outstanding clarity for systems design and reference documents.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: These stencils facilitate instant visual representation of network, or equipment configuration leveraging the Visio tools in concert with the indistry standard MS Office Suite. Using advanced data attributes and properties of Visio entities further enhances organizational value to all users.

Cons: The supported stencils are very consistent and well thought out, only wish that there were more custom devices.

Overall: Improved communications from proposal, design, implementation, and use.

Our team has been using Netzoom for rack elevation builds for over 5 years now.

Oct 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Allows for very detailed rack elevations all the way down to slot and card type. If you can't find a stencil, call customer support for help or request online stencil add of anything we work with, easy ! Vendor provides online training and great customer support.

Cons: For our team use, we are very satisfied with how we use it. Really hard to find things to complain about that would effort my opinion of this software.

Returning user

Nov 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After I received the software and the key, it took a few minutes to get started again. After review it came back to me quickly. The rack builder portion is the best thing I have used is a long time. Able to build the front and back of a cabinet at the same time is great. The work that I was task to complete is a work in progress but the first draft was completed in half the time as using plain Visio.

Having access to over 400,000 stencils and getting new ones all the time is quick and easy. Most of the time less than 48 hours turnaround.

I am recommending to everyone that I know.

One suggestion would be to have the power ratings built-in to the program as a starting point, because power supplies do vary and could be changed.

NetZoom Stencils

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: NetZoom provides me high-quality Visio Stencils with quick turnaround. They deliver a great service.

Cons: Really nothing that I don't like.. They deliver and follow-through on what they say they can do.

Overall: NetZoom provides excellent stencils and amazing service. They are very helpful and a great group of people. I also find their service very cost-competitive.

Vendor Response

by NetZoom on June 12, 2019

Thank you so much for your positive feedback. We really appreciate you taking the valuable time out of your day to let us know how we are doing!

Vizio stencils

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used NetZoom to create detailed stencils of products for several years and they have consistently been of excellent quality.

Cons: While not a con, the tiered pricing of stencils.

Overall: NetZoom has been great to work with and they have provided excellent service.

Vendor Response

by NetZoom on June 03, 2019

Thank you for your valued feedback. We are so happy to hear you positive review! Our clients' success is our top priority and feedback from customer's like you have greatly helped us in future roll-outs.