--- title: "Volt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Volt Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more." source_url: "https://www.capterra.com/p/186385/Respond-Flow/" page_type: "product" language: "en" --- # Volt Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Volt ## What is Volt? Volt is a relationship building software that automates text message outreach and follow-up for businesses that care about customer relationships. Volt is the first business text automation software that allows two-way text and call from a 10-digit Twilio number. It gives the power back to the user by allowing them to be in control of their own number. You own the number - We provide the interface. ## What is Volt used for? [Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $800 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Volt?[Manage this product listing](https://www.g2.com/products/volt-volt/claim_requests/new?auto=true) ## Volt Overview Updated September 2026 AI summary Volt delivers cloud-based SMS marketing capabilities for businesses of all sizes, offering tools for mass texting, campaign planning, and contact management. It supports features such as automated responses, message personalization, and customizable templates, along with advanced options like API integration, compliance management, and engagement tracking. Volt is suitable for organizations seeking flexible, data-driven communication with their audiences. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Volt 4.7 (3) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $800 Flat Rate, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.5 (836) Value For Money 5.0 (3) Value For Money 4.3 (736) Customer Service 5.0 (2) Customer Service 4.3 (708) ## Volt alternatives [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) [Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/) [4.5 (120)](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131015/Trumpia-2-0/) Highest Rated [TextP2P](https://www.capterra.com/p/183310/Text-P2P/) [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183310/Text-P2P/) [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,158)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148516/Marketing-360/) ## FAQs about Volt Overview ### What company size and specific industries is Volt built for? Volt is designed for companies of all sizes, from solo consultants to large enterprises, including insurance firms that need to schedule calls with leads. It suits any business looking to automate introductions and manage lead communication. Features and Usability ### What are the key features of Volt? Volt offers compliance management, SMS marketing, and SMS messaging as core capabilities, along with 2-way messaging, autoresponders, and scheduled messaging. It also includes contact management, CRM, campaign management, segmentation, message personalization, real-time reporting, and analytics for tracking engagement and campaign performance. Getting Started and Support ### What training and onboarding options does Volt offer? Volt provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Volt offer? Volt provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers or contact support directly, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,882 Qualitative Data Analysis reviews Capterra data shows that buyers of SMS Marketing rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Volt supports all three of the features reviewers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Autoresponders Create and automatically send premade copy in response to customer messages Volt 34 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Messaging: Send messages via SMS - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $800.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Scott D. Manager Recreational Facilities and Services ### "Up and coming texting platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2020 Overall, respond flow has helped me talk with leads in real time versus sending them emails, hoping that they will read them and reply. Nowadays everybody has their phone on them in the ability to text with customers is immensely helpful. Pros Where I like the most about the software is that I can set up text to be sent automatically back to people who send keyword texts to my line. It speeds up the process of getting answers to customers as well as engaging leads immediately after the first contact us. Cons One thing I like the least about the software is the inability to schedule a text to go to an individual person. I feel like you should have the ability to schedule a text to go to a specific person on a given day and time of your choice. This was available on the first version but has since been removed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Palmer O. Guest Service Representative Hospitality ### "Subtle communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2019 Communicating with customers, being able to talk to them subtly, without coming off as spam. Pros I liked that it was an affordable way for me to text with my customers, while not coming of as spam. The integration with Zapier is very smooth, RespondFlow team really helped me understand the value behind their software, and how to effectively use it. Cons What i didn't like was the learning curve, but that was resolved with some practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amber B. President Health, Wellness and Fitness ### "Allowed me to text webinar registrants about class" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 23, 2019 Pros The software was easy to use and allowed me to text back and forth with my clients to remind them of my webinar without having to use my personal cell phone. Cons I wish there was a way to get notified of a new text message without having to login to my account. Having a desktop notification or app notification would have been helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.