--- title: "NEO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NEO Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/186410/Neo-Practice-Management/" page_type: "product" language: "en" --- # NEO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NEO ## What is NEO? Neo was developed with allied health professionals across Australia. Neo's goal was to provide a practice management system made for the Australian allied health industry. We were able to achieve this goal through our various features and implementations by collaborating with our customers. Our goal is to also help all clinics big or small by providing a system that will help with efficiency in their administration and practice management. ## What is NEO used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$45 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NEO?[Manage this product listing](https://www.g2.com/products/computer-frameworks-neo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NEO 0.0 VS. [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting Price A$45 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (652) Value For Money 0.0 (0) Value For Money 3.7 (592) Customer Service 0.0 (0) Customer Service 4.0 (619) ## NEO alternatives [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) ## FAQs about NEO Overview ### What company size and specific industries is NEO built for? NEO is designed for allied health practices of any size, particularly physiotherapists, psychologists, and podiatrists. It is built for the allied health industry, making it suitable for clinics and practitioners that need tools tailored to these professional services. Features and Usability ### What are the key features of NEO? NEO offers patient scheduling, physician scheduling, appointment management, and calendar management for coordinating visits. It also includes patient portal, client portal, patient intake, and patient engagement tools, plus document management, secure data storage, billing and invoicing, medical billing, claims management, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does NEO integrate with? NEO integrates with 2 third-party platforms: ClickSend for messaging and Xero for accounting. These native connections cover communication and financial workflows, giving NEO users direct links to widely used business tools without leaving the platform. Getting Started and Support ### What training and onboarding options does NEO offer? NEO provides live online sessions, documentation, and videos for team training. Live online sessions support guided instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of features and steps. Getting Started and Support ### What customer support options does NEO offer? NEO provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra data shows that buyers of medical practice management software rank the following features as their top priorities: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) NEO supports all three features that reviewers identify as most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Combined, these capabilities help businesses coordinate daily operations, manage scheduling efficiently, and maintain accurate patient information, allowing teams to deliver organized care and keep administrative work on track. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Claims Management Process of submitting and following up on claims with insurance companies Client Portal Private online space that lets businesses securely share documents and provide information access to clients NEO 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Email Reminders: Reminders sent via email - Financial Reporting: Generate reports to assess the financial performance of an organization - Forms Management: Store, manage and track all forms in a centralized location - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Essential Tier A$45.00 Per User,Per Month ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ ClickSend](https://www.capterra.com/p/175783/ClickSend/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.