# Infinity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Infinity the right Project Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186420/Infinity/reviews --- Infinity 4.6 (33) [View alternatives](https://www.capterra.com/p/186420/Infinity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Infinity Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Allen G ProfessorEducation Management, 10,001+ employeesUsed the software for: 1-2 years. “The intuitive layout and folders make it very useful for storing and passing around bits and details in your product development that may not fit nicely into your existing project management software.“ May 31, 2021 AD Ashley D CEOMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The support team acknowledges issues, but doesn't really fix them.“ May 12, 2022 Edwyn A IT/MarketerInternet, Self-employedUsed the software for: Less than 6 months. “My experience has been extremely great, the customer support 24/7 has been very responsive always and the team is always looking to improve this platform to make it the best of its kind, I have no doubts this product has a huge potential and I'm a thrilled customer of Infinity.“ June 9, 2021 TG Tama G Database DeveloperVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “Flexible setup allows easy customization to make it fit our needs.“ May 19, 2021 BA Benjamin A OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “the cost is a fraction of trello's and you can add so many team members with specific permission settings.“ October 18, 2020 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael S. Co-Founder Media Production Used the software for: 6-12 months ### "Very customizable and affordable project management" April 1, 2022 5.0 Lots to learn about how to use it, but now that I'm up and running, I feel pretty good about being able to keep track of a lot of things at once. Pros I went through quite a few project management tools before landing on Infinity. All the way from offline Excel spreadsheets, online Google sheets, monday.com, Click-up, Insightly and Asana. Each has their own way of doing things and each can accomplish the task. What sold me mainly on Infinity was the price (one time fee instead of monthly pricing) and the customization options as I can basically create whatever view and set up I want. It takes a little bit to get it the way you want, but you can work to tailor it to fit your needs. Cons For me anyways there was a fairly steep learning curve. Infinity does a nice job with video tutorials and several help articles though to support you as you navigate the software. There are a few things I wish I could do with the automation tools and creating subtasks when certain milestones happen within project folders and not on the whole account level, but this could be an option that I just haven't figured out yet. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Infinity Mainly because of its one-time pricing structure. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I was using Google Sheets to manage project tasks and switched to Infinity to have more flexibility on what views I could implement and it's much easier to sort tasks by due date and assignee. Review Source KE Karl E. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Infinity Project Management" October 1, 2023 5.0 Excellent. Infinity is the best of the best on the market in most respects. Pros Infinity is fully customizable. It's structure is very intuitive and as easy or easier to use than other similar products. ALSO -- the customer service is THE BEST (quick, responsive, and very cordial and friendly). Cons The external reporting structure -- it is under development. Exporting of CSV files is available but being able to build a custom report coupled with being able to format the layout of the report would be amazing -- coming soon, hopefully. Reason for choosing Infinity (as stated above -- ability to customize) Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Infinity was more customizable and a better fit for case management. Review Source AD Ashley D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Too buggy to actually use" May 12, 2022 1.0 Skip this. Not a good buy, even at it's lifetime deal price. Pros I like that it's like Airtable and an interactive spreadsheet. Cons The bugs were outrageous and it loads so SLLOOOWWWW. You have to wait to let your records load before seeing them. The support team acknowledges issues, but doesn't really fix them. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Infinity I chose to stay with Airtable. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Airtable was really expensive. Review Source BA Benjamin A. Owner Photography Used the software for: 6-12 months ### "Amazing alternative to Trello or Asana" October 18, 2020 4.0 If you have a team of 4 and are willing to give a platform 3 months of use before making a long-term decision, try infinity first and see if it works. I'm certain that 3 months of use and how affordable they will be all you need to make that long-term decision. we've been using infinity for a year at this point and had maybe 2-3 issues that required contacting support Pros There's so much this platform has to offer. If you're using Trello, it has most features that trello has and a whole lot more. the cost is a fraction of trello's and you can add so many team members with specific permission settings. What i thought would need multiple boards could easily and effectively be done with one board. we manage dozens of projects at a time with multiple clients and in one board we can manage our projects, clients' needs, sales pipeline, and resource files. This is a magic software and has easily replaced trello for my team. When compared to asana, asana got too granular with some of the tasks and once we had to add a client pipeline, we quickly got overwhelmed with how asana housed everything. Cons because it's so new and they're still adopting users, there are some things that need to be learned since it's not 100% intuitive. however, support was able to quickly address our concerns and i have been super impressed by their response rate. The user interface needs to be greatly improved because it looks cheap, but it's incredibly functional and works great. Alternatives considered [Freedcamp](https://www.capterra.com/p/132230/Freedcamp/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Infinity Infinity is like the photoshop of project management. There's so many ways to customize your workflow that fits your needs specifically. The price lured me into investigating the platform and the customization got me to sign up to check it out. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Needed a payment plan with trello and they would have been too expensive to implement into my business. I looked for trello kanban alternatives and found infinity by luck Review Source TG Tama G. Database Developer Veterinary Used the software for: 6-12 months ### "Great bang for the buck" May 19, 2021 4.0 We are using Infinity for a rather unusual purpose: As "shelter software" to keep track of all the animals, fosters and volunteers in our animal rescue. Coming from having NO software at all, it has been a tremendous improvement. We now have all notes from all stages of their journey (intake, medical care, foster notes, adoption coordination) in a single shared repository, are able to alert each other that they are ready to move from one status to another, and use the calendars to keep everyone aware of which pets are coming for what services each day. Pros Very easy to get things started. Appealing interface helped coax reluctant users to give it a try. Flexible setup allows easy customization to make it fit our needs. Cons Import being limited to x-many rows was a bit annoying, would have liked to get more of our "historical data" into Infinity. Date fields can be cumbersome when you are entering dates from long ago, cannot directly enter the date / must use calendar popup. Mobile version is ugly and hard to navigate on every phone we've tried so far. Alternatives considered [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/)[Shelter Pro](https://www.capterra.com/p/179172/Shelter-Pro/)[PetPal Manage](https://www.capterra.com/p/179226/PetPal-Manager/) Reason for choosing Infinity Being able to pay a single lifetime membership was huge for us as a small nonprofit with extremely limited (and volatile) budget. Also important was the flexibility in how the data can be presented to the user: Some users stubbornly refuse to give up their "spreadsheets," so I can give them a filtered table view that exactly mimics those so they will actually USE the software. The ability to freely export the data was also huge, as I maintain a separate SQL database for long-term storage and reporting purposes. Biggest thing was that the interface is very appealing to users of all levels...most rescue software looks like it was created in the 80s and is cumbersome to move around in, so having a more approachable and even playful appearance was a big selling point for us. Review Source VR Verified Reviewer Manager, Learning Technology Experience and Process E-Learning Used the software for: 1-2 years ### "Great alternative to Trello for project management" August 11, 2021 5.0 We used to use Trello for project management, but we were priced out when Trello changed their pricing model. We have been happy overall with the switch to Infinity for our project management needs, and we find it to be more flexible and customizable than Trello. Pros I like that this tool is more flexible than Trello for our particular needs. It is also a lot cheaper than Trello for a lifetime license, with no risk of price increases that make it unusable for us. The fact that you can customize the attributes for Infinity cards is the most useful feature for us. Cons There are a lot of things that only the account owner can do, which creates a bottleneck for us sometimes. This is especially prevalent when dealing with roles and permissions, although the developers have done things to improve this issue lately. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello became much too expensive for us and didn't give us advance warning of their pricing changes. Review Source GM Gary M. Writer Writing and Editing Used the software for: 6-12 months ### "Indispensable project management for writers" August 12, 2021 5.0 I couldn't manage my writing career without the power of Infinity. Each book has its own plethora of essential and minor tasks, with due dates, start dates, done dates, etc, and Infinity manages it all beautifully. Pros Infinity couldn't be easier to use. Having used many Project management tools before, this product allows drag-and-drop simplicity for every field on the dashboard, colorfully tagged for quick visual identification. Super visibility for each item's global status. Cons Selecting and de-selecting fields for use is a bit awkward, but not a deal-breaker at all. It does what it's supposed to do; it just takes a while to get there. Switched from [Numbers](https://www.capterra.com/p/170166/Numbers/) Infinity was specifically structured as a project management tool, whereas Numbers is just a spreadsheet. Review Source Jorge M. Consejero delegado Human Resources Used the software for: Less than 6 months ### "The most easy, simple to use project management in the market by far. " July 8, 2020 5.0 Fantastic. Like I told you in the beginning Infinity is new in the market place. I was really looking for something like this. I am so glad that I have found this. Pros Despite the tools is really new, I was very impressed by the team and the too. It is really easy to start using the tool with you and your team. There are so many views in which you can see your information in a clear and straight forward way. If you want a tool in which the team can work without a long learning curve this is it. The support team is AWESOME, very kind, responsive, and committed to to the success of the user. The way in which the layout is displayed is fantastic. I am a very visual person so I really love it. Cons In my case, there are some features lacking in the system. I am going to explain what are the things that would be great to have at least in my case, although I have to tell you that some of the things are already in the roadmap. 1.- It would be great if we could move things from one board to another, 2.- It would be great that each user could have personal views. 3.- Another feature I am missing is the box view that is already in Clickup in which you can see in a snapshot of the workload of a team. 4.- In click up, there is a feature in which with a chrome extension you can create a task or activity inside Gmail. This is very helpful. This feature is not available yet and it helps the user to engage the tool especially if you are a manager and wants your people to be engage in the project management tool. Even when I don't have these options yet I would not leave Infinity Project Management. Really it is the best tool in the market Reason for choosing Infinity In the beginning, it was only the look and feel. When I really fall in love was when I start using it. It is so easy to work with it. Review Source Edwyn A. IT/Marketer Internet Used the software for: Less than 6 months ### "Awesome ClickUp/Trello/Airtable alternative and with even much more potential!" June 9, 2021 5.0 My experience has been extremely great, the customer support 24/7 has been very responsive always and the team is always looking to improve this platform to make it the best of its kind, I have no doubts this product has a huge potential and I'm a thrilled customer of Infinity. Pros The team behind Infinity is Awesome, for real, they're extremely responsive, their customer support is 24/7! I started talking about the team first, as many users knows the story of how the team redesigned the platform from scratch to make it even much more powerful and with limitless possibilities, that move was huge! From there the platform has been improving a lot, and with the new structure it has a lot of potential since you can change the views in a very powerful and flexible way, you can do a lot of things with this platform for real, from helping you to manage the organization of your business to use it as personal tasks/management and many other use cases users usually share in their FB group, The roadmap is very promising as well, I really love this platform and has been very useful for me since I purchased it, I highly recommend it to everyone! Cons There's no dislikes as such, just waiting for the team to release some features I find as a must-have for my use case, such as webhooks and automations, which area already on their roadmap, so I'm excited to see how this product grows. Review Source Allen G. Professor Education Management Used the software for: 1-2 years ### "Fixed A Lot of Issues in Six Months!" May 31, 2021 5.0 The biggest thing that Infinity does is it plugs holes in traditional project management software. So even though you could certainly use it for all your project management and organizational things, its real value in how it complements what you may already be doing. The intuitive layout and folders make it very useful for storing and passing around bits and details in your product development that may not fit nicely into your existing project management software. It is quite customizable and now, with folder security, you can properly segment your teams. Strong recommend now. Pros I previously wrote a review ("Serious Bugs") calling out security bugs in the product. Since then, they have my concerns and tightened security around other pieces of the product. The product team seems to have refocused on development--adding and fixing features. Infinity really is a good mix of features not found in other products and, even though it could stand on its own, it really is a valuable add to your existing project management. Cons The mobile apps could still use a little more TLC. Right now the mobile UI is lacking but the iPad looks great! Review Source KL Kyle L. Owner Information Technology and Services Used the software for: Less than 6 months ### "Amazing Software -> Replaces Multiple Services at Once & Still Does More" June 20, 2019 5.0 It has made my LIFE better. I use it for almost everything now -> both personal and work. It simplifies complex things by allowing me to create adaptive databases that put together information so I don't have to hunt it down or put a lot of work into adding it. Pros Anytime I'm trying to track something, I have very different needs to for the way I view it, the way I need to track it, etc. Infinity solves these problems! I can view it as boards, on a calendar, as tables. Then I can group and filter everything. And I can have related items. Plus it has an API & integrates with Zapier. This is my dream. Lastly, it is easy to use and has a great interface. Cons They are still working on improving the Zapier integration & ability to assign more specific permissions to users. Currently, those are lacking. Review Source TV Tabetha V. Executive Assistant Consumer Services Used the software for: 1-2 years ### "Best Bang for your Buck!" December 14, 2021 5.0 We use infinity to keep up with paperwork for each agent we have and streamline the onboarding process it also allows us to keep up with clients and which agents work for which client. This program has enhanced our HR team productivity ten fold and has made our jobs so much easier!! Pros We use this software to keep up with a virtual business and so far it has exceeded expectations . When we run into issues the support team is always there and they are the best! Friendly and helpful to get us back on track in no time at all. The automations have streamlined our business and made us more productive with less time spent on all the mundane tasks. Cons We would like to see Grasshopper integrations so we can link our phone system and the ability to send emails using automation with our business header instead of Infinity Automation so people are more likely to read the emails. Reason for choosing Infinity the one time fee instead of monthly Review Source Chanakya J. Doctor Hospital & Health Care Used the software for: 6-12 months ### "Lot of Functionality and Real Value for Money" August 3, 2020 5.0 I am very happy with Infinity. I will definitely recommend it to others. Pros Using Infinity has made my life easier in so many ways. I am able to design the tables just the way I would like them to be. I can then analyse the data in ways that really help my practice. I had previously used the free version of Airtable, but there were too many limitations and the paid version can work out quite expensive. With Infinity, it has been a lot more affordable, and it has had certain functionality, such as subfolders and different views that I had not had before. it is definitely not as mature as Airtable, but I have seen a lot of progress in the last 8 months since I started to use it, and there are still many more things planned in the roadmap. It is my favourite software and possibly one of my best investments. Cons There is still some functionality that is being developed. However, there is a well established roadmap and they are very active and very responsive to the user community. I am happy with the progress. Review Source Marius T. CMO Online Media Used the software for: Less than 6 months ### "The child of Trello and Airtable" November 17, 2020 5.0 Its in my daily use tools since the day that I set it up. Rarley a new tool achieves this. Pros This tool is absolutley fascinating if you take your time to wrap your head arround all the available features. What do I like most? With the use of tags you can create exactly the view on you data as you need. Swith from kanban to table in seconds. Cons There is really not much that I dont like. If I have to name something, then its the complexity at the start. But you get rewarded for learning the logic behind this tool. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Infinity Mixture of functions Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Price Review Source Kris S. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for a small team looking for an affordable project management tool" January 23, 2021 5.0 Pros Great product, very easy to use. I switched out of Asana/Clickup to Start Infinity as my team grew and needed to find an affordable solution, which they have out of their lifetime pricing offer. The tool is quite friendly with my volunteers. Cons Mobile features still need more development and a few more product stacks that need in-depth improvement. They have the incremental basics covered. For example, the attribute tags can have greater variety to cover the different industry scenarios, etc. Compatibility and cross-integration with outlook/google calendar is also interesting. They have a product roadmap to cover all the issues of the above. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Pricing and product features Review Source VR Verified Reviewer Owner/Lawyer Legal Services Used the software for: 2+ years ### "An affordable base option that needs to add more functionality" June 29, 2022 4.0 Pros I love the flexibility that comes with the folders within folder structure infinity uses Cons Limitations on integration with zapier arent great Reason for choosing Infinity Lifetime pricing for the win Review Source SV Stefano V. Responsabile Ricerca e Sviluppo Food & Beverages Used the software for: 1-2 years ### "Ci sono aspetti positivi e negativi" April 6, 2024 3.0 Pros Il più grande vantaggio che ho trovato del software è la sua interfaccia molto intuitiva, ricorda in qualche modo la gestione di un Excel. Possibile personalizzare con delle pivot, ma soprattutto è abbastanza semplice utilizzarlo come software di project management per seguire i progetti di ricerca e sviluppo in azienda. Cons E' uno strumento basico che non ti permette delle customizzazioni molto spinte e, quindi, mal si confà ad aziende multinazionali che possono avere esigenze più spinte Review Source JD Johan D. Translator Writing and Editing Used the software for: 6-12 months ### "Use it daily, but far from perfect" January 5, 2021 4.0 I use Infinity daily for personal projects, business tasks and brainstorming. If Evernote is my second brain and idea dump, Infinity is where it all gets organized once a project is pursued. Pros The flexibility of this tool is unbeatable! The worspace-board-folder-tab-item setup is awesome. I love how creative you can get with viewing the same data in different ways, and how simple it is once you get over the intital learning curve. I've yet to find another tool that is this flexible. Cons I'm missing better text editing features like that of Evernote, and I'm not always a fan of the clunky look of anything that isn't a list or table. There are tools out there that feel more intuitive and easy on the eye. Loading speeds can also be slow. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Infinity is like Trello on steroids. Review Source FP Francois P. Ceo Legal Services Used the software for: 6-12 months ### "Very good setup for managing your business " May 19, 2021 5.0 We use it daily and will continue Pros Views, flex and ease of use pricing. Lots of feature. Cons No reminders so diary is difficult. Not integrating with teams. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Infinity Once off pricing options Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[GitScrum](https://www.capterra.com/p/174046/GitScrum/) More features and ease of use Review Source Michał A. N. Owner Education Management Used the software for: 1-2 years ### "Already powerful but that's just the beginning" June 10, 2019 5.0 It's an ultimate software that enables you to do almost everything. Pros \- support - onboarding - listening to user voices/suggestions/complaints - FLEXIBILITY - speed of improvements/new features - unlimited numbers of attributes for an item (task/card/event) Cons \- it's still a bit WIP: there are some features I need that are not yet present but they on the near-term roadmap - no mobile app yet but Review Source JH John H. Product Enthusiast Marketing and Advertising Used the software for: Less than 6 months ### "Amazing project and task management tool" November 1, 2021 5.0 Its been excellent. Support is good and it's easy to use. Pros This tool is robust! It fulfills so many use cases. It competes with Airtable, is easier to use, and is extremely configurable. This tool saves me time, keeps me organized, and helps me stay on top of my priorities. It has automation that make work easier. and over all Im extremely happy with the user experience Cons Sometimes navigation between projects could be easier but it's not bad. It just could be one step shorter and I'm looking forward to the future of their road map. Reason for choosing Infinity Ease of use and UI/UX design Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Its a better tool Review Source DP Debbie P. Office Manager Veterinary Used the software for: 2+ years ### "Infinity Program" February 21, 2020 5.0 Have been using this product for the past 30 years and don't plan to change it. Easy to invoice clients and the company will build searches for you and work with you. Program has a lot of features and they are always adding more. Pros Ease of use. Constantly update product to suggestions made to them. Adding enhanced reporting helps with some of the odd reports you need a few times a year. Cons Not able to get some reports. Sometimes having to wait longer to get issues fixed. Having to pay to have updates done if you want to do them on a weekend. Reason for choosing Infinity Like the features better at the time of the purchase. Review Source SA Stephen A. operations manager Machinery Used the software for: 1-2 years ### "Fantastic product " May 20, 2021 5.0 Great experience, and has changed the way we work. Pros Used this infinity for over 12 months now, and this has changed the way data is handled, and communication, within the company. It is easy to use, and has alot of options, to view and manipulate data. Cons Whilst we have used infinty for over a year and there have been updates, it is lacking in some areas that i feel are holding it back, such as reminders, etc. I feel updates are slow, but I'm confident they will come. Reason for choosing Infinity Cost. Review Source Jonathan T. Co-Founder E-Learning Used the software for: Less than 6 months ### "Young Powerhouse" June 10, 2020 4.0 We use Infinity to keep track of projects and tasks, as well as information in a linked database. Pros What's great about Infinity is how flexible and customizable it is. Our team can build exactly what we're looking for - we get to pick the attributes for each board and how they're displayed. There's a lot of functions and power available. Cons The downside of getting in on Infinity right now is that it's still relatively early in the dev cycle - there are more features coming on all the time. There's also a bit of a learning curve, but once you "get it" it's great. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We switched from Asana because Infinity was much less expensive. Review Source Alban T. General Manager Information Technology and Services Used the software for: Less than 6 months ### "A very powerful Project Management tool" June 6, 2019 5.0 We use Infinity to manage our projects for 50 B2B clients, with a different team and external access for each. It's really good to have one place where everything is up to date and adapted to the needs of each special case. Pros Very customizable, you can make your task list exactly how you want it, with the data you want, the way you want. It's great to centralize and share your project Management lists with team and external partners. Cons The learning curve can be a little steep, as it's very powerful it can be confusing at first. The team is aware of that and already a lot of progress has been made to streamline use, with great starting templates. 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