# Gametize Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Gametize the right Gamification solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186453/Gametize/reviews

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Gametize

4.6 (30)

[View alternatives](https://www.capterra.com/p/186453/Gametize/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Gametize

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

Julian J

CEOEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“The app's ability to seamlessly integrate with both online and offline learning experiences has been particularly helpful for me.“

April 27, 2023

JL

Jorge L

Marketing Systems ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: More than 2 years.

“The service they provide is more mature now, with big improvements in security and scalability.“

August 8, 2022

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Julian J.  
CEO  
Education Management  
Used the software for: 2+ years

### "Amazing app for making your training really effective"

April 27, 2023

5.0

Overall, my experience with this app has been positive. The gamification aspect has really helped to make learning more engaging and enjoyable, and I appreciate that it's not just another LMS. The app's ability to seamlessly integrate with both online and offline learning experiences has been particularly helpful for me.I would say that this app is definitely worth checking out if you're looking for a way to gamify the learning process and make it more engaging.

Pros

What I love most about this app is that it allows me to gamify the learning process, making it more engaging and enjoyable.One of the things that sets this app apart from others is that it's not just another LMS. It's the perfect companion for a blended learning approach, seamlessly integrating with both online and offline learning experiences.The app features a variety of interactive games and challenges that are designed to help learners retain information and put their knowledge into practice. The games are fun and engaging, which makes learning feel less like a chore and more like a fun activity.

Cons

It can be difficult for users to upload their responses using audio or video. Some users may have difficulty navigating the app. While the interface is generally easy to use, there are certain areas where the navigation could be improved. This may be particularly challenging for users who are not as tech-savvy, which could limit their ability to fully engage with the app and its content.

Reason for choosing Gametize

One of the main reasons I chose Gametize over other alternatives is because I was specifically looking for a gamified app that could help me reinforce my learning, rather than simply delivering content. I didn't need an LMS, as I already had access to plenty of online learning materials. What I was looking for was a way to make learning more engaging and fun, which is exactly what Gametize provides.With its interactive games and challenges, Gametize has really helped me to retain information and put my knowledge into practice. The app's gamification elements have made learning feel less like a chore and more like a fun activity, which has been a huge help in keeping me motivated and engaged.Overall, I'm really glad I chose Gametize as my learning companion. It's been a great way to reinforce my learning and make the process more enjoyable, and I would highly recommend it to anyone who is looking for a fun and engaging way to learn.

Review Source

JL

Jorge L.  
Marketing Systems Manager  
Professional Training & Coaching  
Used the software for: 2+ years

### "Gametize has improved a lot since my first review"

August 8, 2022

5.0

3 years after my first review we are still powered by Gametize, meaning we have been using this platform for over 4 years now with excellent results. Their improvement has been gradual according to their roadmap (yes, they publish it) and they are always open to feedback from customers and channel partners. The service they provide is more mature now, with big improvements in security and scalability. They have since changed their pricing scheme once, but it was reasonable and in line with the value offered, while still being competitive with their similars.

Pros

Their support team is extraordinary. In all these years, they have solved every single problem we've had while being incredibly friendly. Gametize is a platform that just works, you don't have to worry about anything else than creating your games and managing users, especially with our white label app, which runs wonderfully in iOS/Android.

Cons

When we started implementing projects with Gametize the UI design was a bit outdated, but we thought it was OK since the team most likely was focusing on functionality instead of look and feel... Fast forward 3 years and the interface is still the same, but now it's evident and it needs an urgent revamp to be on par with modern design. Same argument with customer service... When they started, it was OK to have local (Singapore) support executives, but by this time they should have added a shift to be able to respond quicker to customers that are 12 hours away from their time zone.

Alternatives considered

[Moodle](https://www.capterra.com/p/80691/Moodle/)[Easy LMS](https://www.capterra.com/p/145800/Easy-LMS/)

Reason for choosing Gametize

LMS are bloated. Gametize is just simple, you can set it up in minutes and manage it easily. You just have to adjust your workflow to what they offer. Less is more.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

Canvas required us to manage the infraestructure it was running on, and that went past our tech scope so it started to be a problem instead of a solution.

Review Source

MMI

Margarette Mae I.  
Tax Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Gametize"

October 1, 2019

3.0

Pros

Ability to customize the activities matched well with the event we had.

Cons

There were free alternatives with better ease of use for our purposes(Kahoot).

Review Source

DP

Deepa P.  
Lead - Custom Content Design  
Professional Training & Coaching  
Used the software for: 2+ years

### "My heartfelt testimonial for Gametize"

June 18, 2023

5.0

Pros

I am thrilled to share my heartfelt testimonial for Gametize. Over the years, Gametize has proven to be nothing short of exceptional, and I am truly grateful for the unparalleled support they have provided.What sets Gametize apart is not just their exceptional software but also the unwavering support they have extended to us. From the very beginning, their team has been there every step of the way, guiding us through the implementation process and addressing any challenges that arose. Their prompt response and willingness to go the extra mile to ensure our success have truly made a difference.Their team of skilled developers and support staff have been incredibly knowledgeable, responsive, and attentive to our needs. They have consistently provided timely updates and addressed any issues promptly.Thank you, Gametize, for your outstanding software and unwavering support throughout the years. We look forward to continuing our successful partnership for many more years to come.

Cons

The logging-in process seems to be confusing for some of the users. It will be good to have a carousel of sorts to explain the flashcards, challenges cards, topics, leaderboards, etc.

Review Source

Jaxton C.  
Chief Revenue Officer  
E-Learning  
Used the software for: 2+ years

### "Make your first Gamification Project with Gametize and scale your project with Gametize Enterprise"

May 3, 2023

5.0

Overall experience is excellent. I have been using Gametize for client projects for close to 7 years. So far, we managed to achieve client expectations with Gametize. The support is excellent and responds to issues and resolves quickly. I have witnessed Gametize evolving over the 7 years, and more advanced features and becoming an enterprise-grade platform yet able to take good care of user/player experience.

Pros

As a Mobile Social Game Design:Easy to use and intuitive backend when designing a project Flexible in customising the game Affordable fee Enterprise plan to be highly customisable to cater to client needsAs a player:The mobile app is easy to navigate Interface looks clean The mobile app is stable

Cons

A little pricy for enterprise plan but all good for standard plan

Review Source

AS

Amanda S.  
Manager  
Government Relations  
Used the software for: 1-2 years

### "Excellent client servicing and easy to use CMS for admins, features can be more customisable"

May 2, 2023

4.0

Fantastic team to work with, love that they always provide me with alternatives to solve my problem statements or if there are any limitations with the app.

Pros

\- CMS is very easy to use- Comprehensive FAQ that i can always refer to - Gametize team replies extremely promptly and is always offering alternative solutions - Features in the app fulfill our requirements.

Cons

\- There can be more personalisation features - Horizontal scrolling was not very user friendly - The poll can cater to having an 'Others' (free-text field) option- When there are notifications, it should be clickable such that it guides you to the announcement content- Design can be made less corporate

Review Source

Kingsley T.  
Training Assistant Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy & Intuitive learning platform "

August 11, 2022

5.0

Pros

The user interface is easy to understand so do the user experience. There are a lot of different learning activities available for the users, from qr code to prediction. It changes the traditional learning style to fun and engaging style.

Cons

They can add in forum features for more engagement method.

Review Source

An C.  
CEO  
Computer Games  
Used the software for: 2+ years

### "Great challenge management and easy to deploy gamification app"

August 17, 2022

5.0

We create gamified solutions for clients and have often proposed Gametize when there was a requirement for a quest, campaign or challenge where many people had to take part and they could win something. As said the team is very supportive and helpful to ensure we can implement what is required.

Pros

Ease of use and ease to set-up and deploy a challenge. It is a great software and mobile app for both customer and employee facing challenges that need to be lighthearted and rewarded with a bit of competition for good measure. The support and assistance is amazing and the team is clear at every point.

Cons

Pricing is not easy to understand when you have more complex client requirements, although the team will always explain it.

Review Source

ZI

Zachary I.  
Gym Product Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "My Maintenance Team Love It"

May 8, 2023

5.0

Clear and open lines of communication, and they were great at translating my non technical ideas into working solutions.

Pros

My maintenance team are great at their job, but writing and recording their work is not the favourite part of their job Developing a game that incentivised clear recording of their processes has made them much more detailed in writing their reports.

Cons

The challenge was onboarding our older staff. They've been doing their job well for us for years now, and are still learning to use the app as well as their younger colleagues.

Review Source

KB

Kelly B.  
Project Manager  
Automotive  
Used the software for: 1-2 years

### "The Gametize Team is Incredible"

May 2, 2023

5.0

Pros

The Gametize team was able to fully whitelabel our app, so our trainee's see it as their own brand. The Gametize team is always quick to respond and help, even despite timezone differences. We deeply value their partnership.

Cons

New features can take time to implement. However, I'm happy that the 2.0 version includes many recommendations for updates we have made in the past, such as sizing sizing for swag in the prize store.

Review Source

AG

Aleksandra G.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good platform"

October 24, 2019

5.0

We used it to help the team through a significant change. It worked well but I would say less tech savvy people struggled a little bit with login in etc. Platform worked well as an educational tool.

Pros

I absolutely loved the support team - they were so quick to answer and always very helpful. Amazing service, really. The platform itself is very intuitive and easy to use. I liked the challenges suggestions and I know that the people who played it, enjoyed it as well.

Cons

Having to click "show more" every time I was going through the "activity" tab. When I clicked on a challenge to read the comments and went back I had to kept pressing "show more" over and over again to see the old ones. Also, I was missing a functionality of restarting the points at the beginning of a given month without deleing the players' completions. Finally, the analytics could be improved. When looking at graphs, they often overlap, are squeezed etc. I cannot really select the data I want based on anything else but the date - that is quite limiting and for a premium service I would expect more options.

Reason for choosing Gametize

N/A

Review Source

PSY

Pei S Y.  
Founder and Owner  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Versatile yet powerful solution"

August 14, 2022

5.0

Reliable, easy to set up and implement into existing business process.

Pros

I used the software as I was looking to digitalise an existing gamified product in the tourism and hospitality industry. Gamitize exceeded a lot of expectations throughout the entire process of set-up right through to operationally ready. It was seamless and simple to use, backed by a great support team. Effective and no fuss., thats how all great solutions should be. I’m glad that this is a option I can look to should the opportunity arises again.

Cons

None I can think of at the moment although more use is needed.

Review Source

RHbM

Redzuan Hakim bin M.  
Gamification Design Consultant  
Human Resources  
Used the software for: 1-2 years

### "Gametize General Review"

April 28, 2023

5.0

Pros

Ease of usage. And also awesome customer support. Gametize team has one of the best customer support that I've experienced. Kudos for that!

Cons

The need to deploy in block (subscription based) rather than pay per use (but the team has helped us a lot in this matter :) )

Review Source

PG

Priscilla G.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Platform for Customized Learning!"

October 29, 2019

4.0

Gametize has provided great customer service support to us! Not only are they responsive at every stage, staff we worked with had been accommodating to our needs too. Although our game has just been launched, we believe the analysis platform provided will be able to us good insights.

Pros

Gametize is easy to use and quite user-friendly. It allows Companies to customize simple games suited for a variety of education/learning, in a flash! There are also options for us to manage leadership board, i.e. reset them every 2 weeks etc. We thought it was wonderful that we have the option of having our game introduced as a "white label" app.

Cons

It would be perfect if the software can have options to incorporate simple 2D/3D graphics so that learning can be put across in a more interesting and captivating way to the user. You could also consider making some existing fixed functions more customizable by administrators; an example is the message users see after completing a challenge: "Excellent, and have gotten it right!"

Review Source

HC

Hester C.  
ASSISTANT MANAGER, TALENT MANAGEMENT  
Information Technology and Services  
Used the software for: 2+ years

### "Comment"

October 2, 2019

5.0

fast reply from customer service

Pros

Easy to use and admin. The function will updates regularly.

Cons

Need to scroll all the way . This limits the topic/challenges to be post as people wont scroll too many times. If changed to icon display, it will be much more user-friendly.

Review Source

CC

Carmen C.  
Head of Employee Engagement & Internal Communications  
Information Technology and Services  
Used the software for: 2+ years

### "Great Gamification platform"

October 24, 2019

5.0

Pros

Really easy to use. It’s easy to use for both general users and administrators.

Cons

Functionalities can be enriched and I’m looking forward to more features being made available.

Reason for choosing Gametize

Fast to implement.

Review Source

VR

Verified Reviewer  
Team Leader  
Consumer Goods  
Used the software for: 6-12 months

### "Gametize to Activate Capability Program"

October 1, 2019

4.0

Pros

I like 3 main things on the peogram: 1. The ease of creating gametize program depends on the need 2. The ease of usage which any user can easily use without complex tutorial 3. The proactiveness of support team with clear respond on any issue/ request

Cons

If this can be used as training portal, it will be a complete one stop solution for the capability program

Review Source

DY

Dudson Y.  
Management Trainee  
Airlines/Aviation  
Used the software for: 6-12 months

### "A big thank you to the Gametize Team!"

October 2, 2019

4.0

Pros

The support from the team is superb where the milestones, project plan and implementation plan are well identified and followed. The team endeavors to look into the queries or issues throughout the implementation of the software and always provides feedback to us. Also, the platform is easy to operate and manage from an admin perspective. With the project team over 15 core members, we could monitor the platform and ensure a smooth user experience with little issues. I really appreciate the support and support from the Gametize team.

Cons

Not really a thing I dislike or like the least. Perhaps the Gametize Team should consider developing more features or game modes.

Review Source

BK

Bernie K.  
Assistant Director  
Higher Education  
Used the software for: 2+ years

### "Gametize Review"

October 7, 2019

5.0

Pros

The flexibility of the gamification platform allows customization to a wide variety of course and response types.

Cons

Not a con on the company's end. But we have not yet integrated it with our university's system, so the creation of user and admin account is manual and can be a hassle for new users. Gametize's support staff has been exceptional at helping us with this.

Review Source

Balazs F.  
Chief Play Officer  
Education Management  
Used the software for: 2+ years

### "Simple, yet powerful"

August 22, 2022

5.0

Pros

Intuitive, easy to learn, easy to use platform that offers the core of gamification to any project.

Cons

Can't think of anything that is a big issue.

Review Source

TL

Tommy L.  
Head of Talent Managment  
Information Technology and Services  
Used the software for: 2+ years

### "Gametize Feedback"

October 28, 2019

4.0

Fun and interactive

Pros

Easy to use. Can earns points while browsing the web

Cons

Not easy to nevigate. Sometimes the speed / connection is slow

Review Source

RCS

Ren Chang S.  
Senior Manager, Experience Design  
Design  
Used the software for: 1-2 years

### "Gametize-ing your experience"

October 1, 2019

4.0

Pros

download of reports, admin panel easy to navigate

Cons

user experience is different between ios, android and web. structure of the game i.e. topics doesn't make it intuitive for new users, most get lost and not sure what to do next or where to click.

Review Source

JL

Justien L.  
Business Analyst  
Human Resources  
Used the software for: Less than 6 months

### "Easy to use, very reliable, can feel limiting for more ambitious projects. "

October 24, 2019

4.0

We are very happy to use Gametize, and it has made designing and implementing gamification projects easy and reliable. We look forward to the additional features that the team will implement in the future.

Pros

Gametize's strength lies in its simplicity. It is very easy to pick up and use and delivers its content in a robust and reliable way. They have a wonderfully responsive support team as well, which makes the small number of bugs and issues almost negligible.

Cons

Gametize weakness is also its simplicity. UI elements have limited options, and though the features are many, they can still feel limiting for more ambitious projects.

Review Source

ALL

Ai Lin L.  
Head of L&D  
Retail  
Used the software for: 6-12 months

### "Simple for users and administrators"

October 24, 2019

5.0

Pros

Intuitive, easy to design and navigate variety of interactive challenges leaderboard reports

Cons

Would be great if - 1. trainers could control when users can move forward to the next challenge. Particularly useful in virtual training. 2. does not require sign in/log in

Review Source

JS

Jay S.  
Alliance Manager  
Financial Services  
Used the software for: I used a free trial

### "Easy to use, highly recommended for others to adopt"

August 9, 2022

5.0

So easy, support is just a click away and the team have been fantastic since day 1

Pros

Performance Metrics & leaderboards - keeps our team members engaged and gives them a benchmark to work against

Cons

Badge management - not the most applicable for our industry

Review Source

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