--- title: "Animalo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Animalo Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/186472/Animalo/" page_type: "product" language: "en" --- # Animalo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Animalo ## What is Animalo? Animalo is the all-in-one platform that runs your pet care business — built for boarding kennels, pet hotels, dog daycares, grooming salons and dog trainers. Replace spreadsheets, phone tag and paper files with one modern dashboard. Take online bookings 24/7, manage capacity and kennel assignments, and cut no-shows with automated email and SMS reminders. Centralize client and pet profiles, vaccination records, feeding and medication notes. Collect deposits, invoice and get paid (works alongside Square and Stripe), and track occupancy and revenue at a glance. Pricing by business type — boarding from €79/mo, grooming from €9.99/mo — so you only pay for what you do. Natively multilingual (EN/FR/DE/NL) and built for European facilities. Start free, no credit card required. ## What is Animalo used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Animalo?[Manage this product listing](https://www.g2.com/products/animalo/claim_requests/new?auto=true) ## Animalo Overview Updated September 2026 AI summary Animalo is cloud-based kennel software designed for small pet care businesses, offering booking management, client management, and online booking as core features. It supports appointment scheduling, animal records, vaccine tracking, reminders, and payment processing, with optional tools for pet grooming, activity tracking, and discount management. Animalo aims to simplify daily operations and client coordination through web access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Animalo 5.0 (5) VS. [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting Price €79 Flat Rate, Per Month Starting Price $94.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.5 (79) Value For Money 5.0 (5) Value For Money 4.7 (79) Customer Service 5.0 (5) Customer Service 4.8 (72) ## Animalo alternatives [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186472/Animalo/alternatives/) ## FAQs about Animalo Overview ### What company size and specific industries is Animalo built for? Animalo is designed for independent and small-to-medium pet care businesses, including boarding kennels, pet hotels, dog daycares, grooming salons, and dog trainers. It serves companies across Europe, with support for EN, FR, DE, and NL, and is also available to pet care businesses worldwide. Features and Usability ### What are the key features of Animalo? Animalo offers appointment management, scheduling, and automated scheduling for booking and calendar coordination. It also includes an animal database, customer and client management, and customer history for record keeping. Additional features cover vaccine management, reminders and alerts, online booking, payment processing, invoice management, and a client portal. Getting Started and Support ### What training and onboarding options does Animalo offer? Animalo provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference material for later review, and videos provide visual walkthroughs for learning features and steps. Getting Started and Support ### What customer support options does Animalo offer? Animalo offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to gauge response times, helpfulness, or common frustrations, so support quality cannot be assessed from user comments. ## Features AI summary Based on 449 Pet Sitting reviews Capterra data shows that buyers of kennel software rank the following features as their top priorities: - **Booking Management** (**68%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**62%**) Animalo supports all three features that reviewers rate most important: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations accurately, keep customer information organized, and accept bookings through convenient online channels, allowing teams to save time and deliver a smoother client experience. Online Booking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Activity Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Discount Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Pet Birthday Tracking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Saves and tracks pet birthdays Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Invoice Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Animalo 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Credit Card Processing: Accept and process credit card transactions - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Receipt Management: Upload, track, and submit receipts in a central database - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Reminders: Reminders sent via SMS/text message - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Core €79.00 Flat Rate,Per Month Pro €149.00 Scale €249.00 Grooming — Solo €9.99 Grooming — Salon €19.99 Dog Training €9.99 Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Martine E. Owner Hospitality ### "A great booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Overall, I am very satisfied with Animalo as a kennel booking system. Searching for and reserving a trustworthy kennel for my dog has been quick, clear, and stress-free every time. The reviews and details on each listing gave me confidence in my choices, and any small issues that came up were fixed fast by a responsive support team. I genuinely have no complaints about the experience. It has made kennel booking something I no longer worry about, and I would recommend Animalo to any pet owner looking for a reliable, easy way to book boarding for their dog. Pros What stood out most was how simple the whole booking process was from start to finish. I could browse available kennels, compare reviews, and lock in a reservation in just a few minutes without any back-and-forth phone calls or emails. The platform made it easy to see real reviews from other pet owners, which gave me confidence I was choosing a trustworthy place for my dog. Booking confirmations and reminders came through clearly, so I never had to worry about missing details. Customer support was also responsive whenever I reached out. Overall it removed a lot of the usual stress around finding boarding, and I am very satisfied. Cons Honestly, I don't have anything bad to say about Animalo. The platform has worked smoothly for me every time I've used it to book a kennel. On the rare occasion I ran into a small issue, the customer support team resolved it very quickly, often within the same day, so it never turned into a real problem. That kind of fast, attentive service made me trust the platform even more rather than leaving me with any lasting complaints. I genuinely can't point to anything that left me dissatisfied with my experience using Animalo so far. Alternatives considered [Ginger](https://www.capterra.com/p/151872/Ginger-Page/) Reasons for choosing Animalo Better response and a better option in my opinion Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HH Heidi H. Owner Farming ### "Easy to work with bookingapp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 It is a great help for me it makes my work easier and the costumer service is perfect Makes it easy for my costumers to to book Pros It is easy to work with and the costumer service is perfect , the interaction with costumerservice is very fast Cons The price :-) but because of the ease off the app i dont mind paying The things i least liked are already fixed Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MB Mikaelle B. Daycare for dog Accounting ### "Je recommande " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 6, 2026 Pros Ce que j’apprécie le plus chez Animalo, c’est la qualité exceptionnelle du service à la clientèle. L’équipe répond extrêmement rapidement et prend toujours le temps de trouver des solutions. En tant que nouvelle entreprise, c’est rassurant de savoir que nous pouvons compter sur un soutien aussi efficace. La plateforme est également très intuitive, moderne et facile à utiliser, autant pour nous que pour nos clients. Cons Honnêtement, nous n’avons pas encore rencontré de problème majeur. Comme toute plateforme en constante évolution, il y a toujours de petites améliorations qui peuvent être apportées, mais l’équipe est très réceptive aux commentaires et travaille activement à faire évoluer le produit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LH Lucinda H. Owner Farming ### "Animalo for UK small business. Day Care & Home Boarding of Dogs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2019 Very Very good , i trial several soft wear systems before choosing Animalo they were by far the easiest to use and supportive. im not great with technology so they have been really patient and that appreciated. would very much recommend to all. Pros Ease of use, Customer Service, willingness to help the end user. Cons I don't really have any dislikes, and they are improving it all the time, so if i come across anything that is not quite working for me they look at it and try and develop a fix. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dennis B. Pet Hotel Owner Recreational Facilities and Services ### "Excellent planning tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2019 As stated before. There is an ease of use and a swiftness in response from the program that really suits my needs. I've used the program on my computer, my iPad, my phone and all of them give immediate feedback with the most recent information. I personally love the iPad view which helps me be mobile as well as give my customers a feel that no other pet hotel owner can. The few times that I've had to appeal for support was dealt with swiftly and accurately. No question has been left unanswered. Better yet, they've gone further than expected on several occasions giving me more than what I asked for. Pros The ease of use is amazing. It's intuitive and very user friendly. The colors are pleasing to the eyes and really help to find your way. It's made for my business with understanding of the rules and regulations. I use is daily to book and check on occupancy. The dashboard helps me follow-up on what's coming in and what's going out. I have a view on who's paid and who still needs to pay. Multi-language contracts are easy to setup and personalize which is a big help. All in all, I couldn't have asked for a better program to suit my needs. Cons It needs to develop a larger audience so that customers can quickly chose between the pet hotels with availability. A service like in the hotel business with booking.com would be ideal. I understand that this is a goal so I'm confident we'll be seeing this happen sooner rather than later. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) excel was an ok option, but it really took me a long time to plan and follow up. We had a paper planning which was at times not filled out correctly. This is a thing of the past. contracts respect the planning which wasn't always the case in the past. Several mistakes in pricing were made which are all impossible now. Reasons for choosing Animalo The contact with the business owner was personal and good. He delivered a product tailored to my needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.