--- title: "SearchBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SearchBox Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more." source_url: "https://www.capterra.com/p/186473/SearchBox/" page_type: "product" language: "en" --- # SearchBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SearchBox ## What is SearchBox? SearchBox provides B2B companies with analytics and automation that unlock the revenue trapped in your site search. Site searchers are 43-600% more likely to buy. But most analytics packages don't have enough site search data to improve that journey. SearchBox addresses these gaps. It extracts and automates successful search data so you can connect searchers with the right content instantly. It accelerates search with smarter type-ahead/keyword recommendations. Connect customers to content. ## What is SearchBox used for? [Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SearchBox?[Manage this product listing](https://www.g2.com/products/searchbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SearchBox 5.0 (1) VS. [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (114) Value For Money 5.0 (1) Value For Money 4.4 (96) Customer Service 5.0 (1) Customer Service 4.7 (100) ## SearchBox alternatives [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Yext](https://www.capterra.com/p/140176/Yext/) [4.2 (114)](https://www.capterra.com/p/140176/Yext/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140176/Yext/) [Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) [4.8 (56)](https://www.capterra.com/p/173203/Bloomreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173203/Bloomreach/) Highest Rated [Unbxd Site Search](https://www.capterra.com/p/25800/Unbxd-Site-Search/) [5.0 (1)](https://www.capterra.com/p/25800/Unbxd-Site-Search/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/25800/Unbxd-Site-Search/) ## FAQs about SearchBox Overview ### What company size and specific industries is SearchBox built for? SearchBox is designed for large enterprise B2B companies with $1B+ in revenue that need help improving search performance. It suits organizations managing either intranet or internet search, especially when internal teams have already tried to fix search results without making progress. Features and Usability ### What are the key features of SearchBox? SearchBox offers full text search, semantic search, fuzzy search, and faceted search/filtering for finding content. It also includes indexing, text analysis, catalog management, tagging, and user defined attributes, plus access controls/permissions, activity dashboards, reporting & statistics, and predictive analytics for tracking search performance. Getting Started and Support ### What training and onboarding options does SearchBox offer? SearchBox provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced learning, feature review, and step-by-step lookup when needed. Getting Started and Support ### What customer support options does SearchBox offer? SearchBox provides email/help desk support, FAQ/forum resources, a knowledge base, and phone support. Support is presented through self-service and direct contact channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 2,518 Web Analytics reviews Capterra reviewers highlight these as the features buyers care about most when comparing web analytics software: - **Website Analytics** (**54%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Data Visualization** (**43%**) SearchBox includes **Data Visualization**, which gives teams a clearer way to review trends and understand performance data at a glance. However, it does not offer **Website Analytics** or **Reporting/Analytics**. Instead, it provides **Keyword Tracking** (**42%**), a related capability that helps businesses monitor search terms and spot visibility changes over time. Together, these features help teams make better marketing decisions and focus on the metrics that matter most. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price SearchBox 20 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Faceted Search/Filtering: Faceted Search/Filtering - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Keyword Tracking: Track and monitor a specific set of keywords - Predictive Analytics: Predict future data based on historical data sets - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR John R. Prog. Director, User Experience and technical Agility Information Technology and Services ### "SearchBox by Solosegment has help improve our site search tremendously" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2019 Pros Easy to Implement, easy to use, great service, insightful analytics Cons None, there is nothing that i can think of that needs improvement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.