# SearchBox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SearchBox Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more.

Source: https://www.capterra.com/p/186473/SearchBox

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# 

 SearchBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SearchBox

## What is SearchBox?

SearchBox provides B2B companies with analytics and automation that unlock the revenue trapped in your site search. Site searchers are 43-600% more likely to buy. But most analytics packages don't have enough site search data to improve that journey. SearchBox addresses these gaps. It extracts and automates successful search data so you can connect searchers with the right content instantly. It accelerates search with smarter type-ahead/keyword recommendations. Connect customers to content.

## What is SearchBox used for?

[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for SearchBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://solosegment.com&name=SearchBox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SearchBox

5.0 (1)

VS.

[4.7 (21)](https://www.capterra.com/p/163298/Visual-Visitor/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.7 (21)

Value For Money

5.0 (1)

Value For Money

4.6 (20)

Customer Service

5.0 (1)

Customer Service

4.5 (19)

## SearchBox alternatives

[4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about SearchBox

Overview

### What company size and specific industries is SearchBox built for?

SearchBox is designed for large enterprise B2B companies with $1B+ in revenue that need help improving intranet or internet search. It is built for organizations that have already tried to fix their search engine but still have not made progress, rather than for small or mid-sized businesses.

Features and Usability

### What are the key features of SearchBox?

SearchBox offers full text search, semantic search, fuzzy search, and faceted search/filtering for finding content. It also includes indexing, text analysis, catalog management, tagging, and user defined attributes, plus access controls/permissions, user management, reporting & statistics, activity dashboard, and predictive analytics.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does SearchBox offer?

SearchBox provides live online sessions and documentation. Live online sessions support guided training with an instructor or support representative, while documentation gives teams written reference material for self-paced review of features, setup steps, and ongoing use.

Getting Started and Support

### What customer support options does SearchBox offer?

SearchBox provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support details in the catalog point to multiple ways to get help, with written resources and direct contact options for users who need answers or guidance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

SearchBox 20 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Create and manage digital catalog of products/services with their details, specifications, and price

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Graphical representation of data

Faceted Search/Filtering

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Track and monitor a specific set of keywords

Predict future data based on historical data sets

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JR

John R.

Prog. Director, User Experience and technical Agility

Information Technology and Services

### "SearchBox by Solosegment has help improve our site search tremendously"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2019

Pros

Easy to Implement, easy to use, great service, insightful analytics

Cons

None, there is nothing that i can think of that needs improvement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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