# Infrasys POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infrasys POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/186493/Infrasys-POS

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# 

 Infrasys POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Infrasys POS

## What is Infrasys POS?

Shiji Infrasys POS is the cloud-based, enterprise-grade point-of-sale system trusted by 8,000+ hotels and F&B outlets worldwide including Hyatt, Marriott, and IHG. Built for global scalability, it runs on any hardware (iOS, Android, Windows), integrates with 200+ PMS and third-party systems, and remains fully functional offline. Centralize menus, streamline payments, and enable mobile or tableside ordering across all outlets. With multi-language and multi-currency support, Infrasys reduces IT costs, drives revenue, and improves service all backed by 24/7 global support and local expertise.

## What is Infrasys POS used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

Free trial  
not available

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## Infrasys POS alternatives

Highest Rated

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Starting price

$69.00

Per User, Per Month

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/186493/Infrasys-POS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Sales Reports

4.7 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

For Restaurants

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Serves restaurants

Multi-Location

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Payment Processing

4.6 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Electronic Payments

4.5 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Infrasys POS 39 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Alter the layout and content of reports

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Create and edit a list of food/beverage items

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Design, communicate, and distribute incentives to perform a specific action

Matrix barcode that stores information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

For retailers

Track and facilitate returns of products sold

Reports specific to sales analysis for trends and strategies

Assign waitstaff and coordinate the table services

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

4.6 (35)

4.6

Based on 35 reviews

## Pricing

Value for money

4.5 (34)

### Starting price

Free trial  
not available

Value for money

4.5 (34)

4.5

Based on 34 reviews

## Integrations

[

SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[

Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)[

Shift4](https://www.capterra.com/p/70936/Shift4/)[

Elavon](https://www.capterra.com/p/183057/Elavon/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)[

protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[

Servme](https://www.capterra.com/p/200777/serVme/)[

SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (35)

4.8

Based on 35 reviews

## User reviews

Overall rating

4.7

Based on 35 reviews

Filter by rating

5(27)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Muhammad H.

IT Executive

Health, Wellness and Fitness

### "Great Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2025

Overall its great by having a solution for the restaurant pos and services solution all in one which can be use for hospital,hotel and much more.

Pros

The after sales support and service are superb. I think they provide a lot of services. The system is user friendly interface.

Cons

From my side is nothing, i have seen the service where by other Business unit use shiji web ordering which really neat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Blaise B.

IT Coordinator

Hospitality

### "POS review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

It was a new system software that I came across and learn many new things with how to operate the system and also provide support as IT coordinator.

Pros

Fast & in processing payments, taking orders and easy to learn how to operate the system itself for new staffs that are undergoing training.

Cons

Few times, system gets slow in terms of printing receipts and also having issues with room charges for in house guests.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reasons for choosing Infrasys POS

Because is it fast and easy to work and learn on how to use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jeremy M.

Director of Food and Beverage

Hospitality

### "Dependable Technology Backed by Great Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 18, 2025

Shiji is a robust, user-friendly POS that delivers. Easy to set up, simple to manage items, packed with reporting tools and integrations, and backed by excellent customer support — it’s a reliable choice for any restaurant operation.

Pros

Shiji is a reliable POS platform that covers all the essentials for managing a restaurant, both in the back of house and front of house operations. The system is intuitive and easy for staff to use, making sales and payment processing seamless. I’ve also found their customer support team to be consistently helpful and approachable, often resolving issues on the very first call. Overall, Shiji has been a great tool for keeping operations smooth and efficient.

Cons

Overall, Shiji is a great POS system. Being cloud-based brings flexibility and ease of access, but it does come with some drawbacks. Since it relies on a constant internet connection, any outage can cause operations to come to a standstill, with orders unable to be processed until connectivity is restored. That said, when the system is online, it’s smooth, user-friendly, and well-supported by a responsive customer service team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

paron d.

IT Manager

Hospitality

### "I highly recommend it. It's very good. The best I've ever experienced."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2025

It's a simple and easy-to-use program, even for first-time users. Accessing various program settings is easy, and you can do it directly in the cloud, allowing for instant real-time data synchronization. It's convenient and fast. If you've used Symphony before, you'll know it's much easier and more intuitive.

Pros

It is a more user-friendly program than Symphony, has stable system, good support and consultation, and works quickly. Drawing and managing different screens is very easy, and each restaurant is clearly separated. The payment system is easy to use and supports all payment methods for the system. The price is reasonable, and the system's capabilities are excellent. It can be used instantly on both POS machines and tablets without any difficult setup. It's really amazing.

Cons

We have rarely encountered a case that we were not impressed with, as every issue was resolved quickly and professionally.

Switched from

[Symphony](https://www.capterra.com/p/204569/Symphony/)

Infrasys is great for price and usability.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Aryan B.

Procurement Specialist

Hospitality

### "Support team is very helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2025

Overall, my experience with the product is very good, and the support team is extremely helpful. I highly recommend it.

Pros

The system is highly reliable, scalable, and a strong fit for both small and growing businesses. One of its standout features is the ability to customize the interface and workflows to meet specific operational needs.

Cons

There is a steep learning curve if you are the admin, but once you know how to use the system, it becomes very easy to use.

Switched from

[Opera](https://www.capterra.com/p/229024/Opera/)

To have more customization with our POS system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Daniel T.

Gerente de sistemas

Hospitality

### "Muy buen sistema y de rápida implementación"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2025

En general, el sistema es bueno y tiene muchas funcionalidades que permiten al usuario obtener reportes especializados de las operaciones, además de estadísticos.

Pros

Es de fácil manejo y las operaciones diarias se realizan sin contratiempos o errores del sistema. La implementación fue sumamente rápida, con personalización de las operaciones directamente en el sitio.

Cons

La configuración de los cheques en los centros de consumo nos ha tomado muchos tickets con soporte técnico.

Switched from

[Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)

El sistema ya era obsoleto y presentaba muchas deficiencias

Alternatives considered

[Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)

Reasons for choosing Infrasys POS

El sistema ofrece las mismas características que Simphony pero a un menor costo, incluyendo las licencias anuales.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Charles K.

Manager

Consumer Services

### "Quick fix reliable system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 10, 2025

Would recommend it as a restaurant management app. The screen and devises are clear and interconnecting especially with mobile usage.

Pros

Mainly the customer support, ease of usage and payment processing. When we encountered problems, we called them up and they would reply to us rather quickly and send people over to take a look.

Cons

Maybe the cost of using it, the yearly rate is kind of on the high side. Overall not much of a complaint there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kesavaraj R.

Senior IT Manager

Hospitality

### "Very Satisfied With Infrasys POS System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2025

Please continue providing these services now and in the future. Overall, I am extremely satisfied with Infrasys' support and system. Thank you.

Pros

In my experience, the technical support team at Infrasys POS responds quickly to resolve any issues.

Cons

I really like the POS system because it is very user-friendly. The payment process is also straightforward, unlike the previous system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Shaniya P.

Finance Support

Accounting

### "My Review of Infrasys POS at Crowne Plaza Fiji"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 9, 2025

4/5 start rating

Pros

What i love most about Infrasys POS is that it's easy in terms of mobile use thus easier for Food restaurant Management with the availability of customer support which allows us to direct communicate with the team.

Cons

The time it takes to download a start to end date data. Processing is very slow. Since it takes too long to process a data. Therefore, our time is wasted. Secondly, due to internet or back end factor a check does not gets posted and we have to manually reprocess it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michele C.

Head of Department

Hospitality

### "Proper system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 9, 2025

Going very well, the system helps us quite a lot with our internal reports, with precise numbers and infos. Sometimes it could be a bit overcomplicated but only in few occasions.

Pros

Always ready to assist you in any occasion, providing precise help and guidance. The support works quite well and the issues we had have been solved.

Cons

Sometimes some issues cannot be solved immediately but it has nothing to do with the support service, it is just a matter of updating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186493/Infrasys-POS/reviews/)

Popular comparisons

[Restroworks vs Infrasys POS](https://www.capterra.com/compare/142877-186493/Restroworks-vs-Infrasys-POS) 

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