--- title: "Infrasys POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infrasys POS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/186493/Infrasys-POS/" page_type: "product" language: "en" --- # Infrasys POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Infrasys POS ## What is Infrasys POS? Shiji Infrasys POS is a cloud-based, API-first point-of-sale solution designed for hotels and food and beverage operations. Built for flexibility and scalability, it supports multiple hardware platforms, multi-property management, mobile ordering, integrated payments, and reliable operations during connectivity interruptions. Centralize menus, manage inventory, monitor sales, and streamline ordering and payments across your outlets. With advanced reporting, open API integrations, and 24/7 localized support, Infrasys POS helps hospitality businesses improve operational efficiency and deliver consistent guest experiences. ## What is Infrasys POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Infrasys POS Overview Updated September 2026 AI summary Infrasys POS delivers point of sale, order management, and payment processing capabilities for businesses of all sizes, with particular suitability for those seeking restaurant and retail POS solutions. Users highlight its intuitive interface, customizable workflows, and responsive customer support. The system supports credit card and electronic payments, integrates with third-party tools, and is available across cloud and multiple device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infrasys POS 4.7 (35) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (35) Ease Of Use 4.2 (676) Value For Money 4.5 (34) Value For Money 3.8 (550) Customer Service 4.8 (35) Customer Service 3.7 (591) ## Infrasys POS alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [View all alternatives](https://www.capterra.com/p/186493/Infrasys-POS/alternatives/) ## FAQs about Infrasys POS Overview ### Which roles and teams benefit most from Infrasys POS? Infrasys POS is most used by IT managers, IT coordinators, and systems leaders who oversee deployment, integrations, maintenance, and multi-site reliability. Food and beverage managers and supervisors use it to streamline order processing and service operations, while general managers, finance support, and procurement teams rely on it for reporting, controls, and operational visibility. Answer based on 35 reviews Overview ### What company size and industries is Infrasys POS built for? Infrasys POS is built for hospitality operations, with 83% of reviewers in Hospitality and 57% from small businesses. It is positioned for enterprise hotels with large food-and-beverage footprints, while reviewer use also extends to midsize companies at 37% and limited Consumer Services and Accounting at 3% each, mainly for restaurant POS. Answer based on 35 reviews Features and Usability ### What are the key features of Infrasys POS? Infrasys POS offers point of sale (POS), order management, payment processing, and delivery management for restaurant and retail operations. It also includes menu builder, table management, inventory management, customer accounts, and customizable reports, plus barcode scanning, mobile access, offline access, and third-party integrations. Integrations ### Which third-party tools and platforms does Infrasys POS integrate with? Infrasys POS integrates with over 20 third-party tools and platforms, including Adyen, Amadeus, Elavon, FreedomPay, Infor HMS, Maestro PMS, OPERA Cloud Property Management, OrderUp, SevenRooms, Shift4, SIHOT, Stayntouch PMS, and SYSPRO. It also connects with OKKAMI, Servme, Tapendium, and other hospitality and payments systems. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Infrasys POS offer? Infrasys POS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Infrasys POS offer? Infrasys POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe the support team as responsive, helpful, and quick to resolve issues, with some noting direct communication and fast follow-up when problems arise. Answer based on 7 reviews User interface ### Is Infrasys POS easy to use and customize? Infrasys POS offers an interface that many restaurant teams find easy to learn and workable in daily service. Staff often mention straightforward setup, accessible settings, and useful customization, though some businesses want a more modern design, easier report building, and less vendor help for deeper changes. Answer based on 12 reviews ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Infrasys POS supports all three of the features reviewers value most: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept card transactions reliably, handle digital payments across sales channels, and process purchases efficiently, allowing teams to speed up checkout and manage payments with greater consistency. Electronic Payments 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Order Management 4.6 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases For Restaurants 4.5 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Serves restaurants Multi-Location 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage and support multiple locations Infrasys POS 39 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Reports: Alter the layout and content of reports - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Builder: Create and edit a list of food/beverage items - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Table Management: Assign waitstaff and coordinate the table services - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (35) 4.6 Based on 35 reviews ## Pricing Value for money 4.5 (34) ### Starting price Free trial not available Value for money 4.5 (34) 4.5 Based on 34 reviews ## Integrations [ Shift4](https://www.capterra.com/p/70936/Shift4/)[ SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[ Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)[ Elavon](https://www.capterra.com/p/183057/Elavon/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ protel PMS](https://www.capterra.com/p/83669/protel-PMS/)[ Servme](https://www.capterra.com/p/200777/serVme/)[ SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (35) 4.8 Based on 35 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating 5(27) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MH Muhammad H. IT Executive Health, Wellness and Fitness ### "Great Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2025 Overall its great by having a solution for the restaurant pos and services solution all in one which can be use for hospital,hotel and much more. Pros The after sales support and service are superb. I think they provide a lot of services. The system is user friendly interface. Cons From my side is nothing, i have seen the service where by other Business unit use shiji web ordering which really neat. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Blaise B. IT Coordinator Hospitality ### "POS review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 It was a new system software that I came across and learn many new things with how to operate the system and also provide support as IT coordinator. Pros Fast & in processing payments, taking orders and easy to learn how to operate the system itself for new staffs that are undergoing training. Cons Few times, system gets slow in terms of printing receipts and also having issues with room charges for in house guests. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing Infrasys POS Because is it fast and easy to work and learn on how to use it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jeremy M. Director of Food and Beverage Hospitality ### "Dependable Technology Backed by Great Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2025 Shiji is a robust, user-friendly POS that delivers. Easy to set up, simple to manage items, packed with reporting tools and integrations, and backed by excellent customer support — it’s a reliable choice for any restaurant operation. Pros Shiji is a reliable POS platform that covers all the essentials for managing a restaurant, both in the back of house and front of house operations. The system is intuitive and easy for staff to use, making sales and payment processing seamless. I’ve also found their customer support team to be consistently helpful and approachable, often resolving issues on the very first call. Overall, Shiji has been a great tool for keeping operations smooth and efficient. Cons Overall, Shiji is a great POS system. Being cloud-based brings flexibility and ease of access, but it does come with some drawbacks. Since it relies on a constant internet connection, any outage can cause operations to come to a standstill, with orders unable to be processed until connectivity is restored. That said, when the system is online, it’s smooth, user-friendly, and well-supported by a responsive customer service team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PD paron D. IT Manager Hospitality ### "I highly recommend it. It's very good. The best I've ever experienced." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 It's a simple and easy-to-use program, even for first-time users. Accessing various program settings is easy, and you can do it directly in the cloud, allowing for instant real-time data synchronization. It's convenient and fast. If you've used Symphony before, you'll know it's much easier and more intuitive. Pros It is a more user-friendly program than Symphony, has stable system, good support and consultation, and works quickly. Drawing and managing different screens is very easy, and each restaurant is clearly separated. The payment system is easy to use and supports all payment methods for the system. The price is reasonable, and the system's capabilities are excellent. It can be used instantly on both POS machines and tablets without any difficult setup. It's really amazing. Cons We have rarely encountered a case that we were not impressed with, as every issue was resolved quickly and professionally. Switched from [Symphony](https://www.capterra.com/p/204569/Symphony/) Infrasys is great for price and usability. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Aryan B. Procurement Specialist Hospitality ### "Support team is very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2025 Overall, my experience with the product is very good, and the support team is extremely helpful. I highly recommend it. Pros The system is highly reliable, scalable, and a strong fit for both small and growing businesses. One of its standout features is the ability to customize the interface and workflows to meet specific operational needs. Cons There is a steep learning curve if you are the admin, but once you know how to use the system, it becomes very easy to use. Switched from [Opera](https://www.capterra.com/p/229024/Opera/) To have more customization with our POS system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DT Daniel T. Gerente de sistemas Hospitality ### "Muy buen sistema y de rápida implementación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 En general, el sistema es bueno y tiene muchas funcionalidades que permiten al usuario obtener reportes especializados de las operaciones, además de estadísticos. Pros Es de fácil manejo y las operaciones diarias se realizan sin contratiempos o errores del sistema. La implementación fue sumamente rápida, con personalización de las operaciones directamente en el sitio. Cons La configuración de los cheques en los centros de consumo nos ha tomado muchos tickets con soporte técnico. Switched from [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) El sistema ya era obsoleto y presentaba muchas deficiencias Alternatives considered [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) Reasons for choosing Infrasys POS El sistema ofrece las mismas características que Simphony pero a un menor costo, incluyendo las licencias anuales. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CK Charles K. Manager Consumer Services ### "Quick fix reliable system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 10, 2025 Would recommend it as a restaurant management app. The screen and devises are clear and interconnecting especially with mobile usage. Pros Mainly the customer support, ease of usage and payment processing. When we encountered problems, we called them up and they would reply to us rather quickly and send people over to take a look. Cons Maybe the cost of using it, the yearly rate is kind of on the high side. Overall not much of a complaint there. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Kesavaraj R. Senior IT Manager Hospitality ### "Very Satisfied With Infrasys POS System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Please continue providing these services now and in the future. Overall, I am extremely satisfied with Infrasys' support and system. Thank you. Pros In my experience, the technical support team at Infrasys POS responds quickly to resolve any issues. Cons I really like the POS system because it is very user-friendly. The payment process is also straightforward, unlike the previous system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Shaniya P. Finance Support Accounting ### "My Review of Infrasys POS at Crowne Plaza Fiji" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2025 4/5 start rating Pros What i love most about Infrasys POS is that it's easy in terms of mobile use thus easier for Food restaurant Management with the availability of customer support which allows us to direct communicate with the team. Cons The time it takes to download a start to end date data. Processing is very slow. Since it takes too long to process a data. Therefore, our time is wasted. Secondly, due to internet or back end factor a check does not gets posted and we have to manually reprocess it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michele C. Head of Department Hospitality ### "Proper system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2025 Going very well, the system helps us quite a lot with our internal reports, with precise numbers and infos. Sometimes it could be a bit overcomplicated but only in few occasions. Pros Always ready to assist you in any occasion, providing precise help and guidance. The support works quite well and the issues we had have been solved. Cons Sometimes some issues cannot be solved immediately but it has nothing to do with the support service, it is just a matter of updating. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/186493/Infrasys-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs Infrasys POS](https://www.capterra.com/compare/142877-186493/Restroworks-vs-Infrasys-POS)