# Page 2 | Infrasys POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Infrasys POS the right Restaurant POS solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186493/Infrasys-POS/reviews

---

Infrasys POS

4.7 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Infrasys POS

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Akshay C.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "Great Solution"

September 29, 2020

5.0

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pros

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Cons

KDS improvements - think this needs abit of work.

Alternatives considered

[Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/)

Reason for choosing Infrasys POS

Price, the architectural setup and its hardware compatibility

Review Source

Response from A Shiji Group Brand

October 1, 2020

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

CT

CJ T.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Infrasys Cloud POS Review"

September 29, 2020

5.0

Overall experience is satisfactory, considering no major system errors has occurred over the past 9 months.

Pros

\- Good interface - Able to open multiple tabs - Well organized - Easy to extract / import data

Cons

\- Still requires on-premise machine for interface and communications - Setting up of certain lists and items can be a lengthy process as we need to set up the item, category and then buttons. Certain tasks can be automated.

Reason for choosing Infrasys POS

\- Interface - Features - Price

Review Source

Response from A Shiji Group Brand

October 1, 2020

Hello CJ, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

MS

Monica S.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Infrays review "

September 23, 2020

4.0

Really Infrasys is helping us with our daily work, reducing not productive tasks and delivering all infortmation needed to manage our business.

Pros

Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.

Cons

Stable, no crahes or screenshots and really simple for waiters.

Review Source

Response from A Shiji Group Brand

September 28, 2020

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

UH

Uffe H.  
Environmental officer  
Hospitality  
Used the software for: 1-2 years

### "New Integration between PMS and POS"

September 30, 2020

4.0

Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.

Pros

I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

Cons

creating reports can sometimes be a little bit confusing

Review Source

Response from A Shiji Group Brand

October 5, 2020

Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

yP

yohanes P.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "Powerfull and Valued FNB Restaurant System"

September 29, 2020

5.0

i recommend to other friends to try it and its satisfying

Pros

integration with my PMS Hotel working OK

Cons

synchronizing between my local POS sometimes delay

Reason for choosing Infrasys POS

Pricing more less

Review Source

Response from A Shiji Group Brand

October 1, 2020

Hello Yohanes, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

sN

shaffiq N.  
freelancer  
Real Estate  
Used the software for: 1-2 years

### "Worthy of money and very convenient"

July 2, 2021

5.0

Overall .its still worthy of money and very friendly

Pros

much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.

Cons

just got problems with opera at the beginning

Review Source

Response from A Shiji Group Brand

July 6, 2021

Hi Shaffiq, Thank you for your review of Infrasys! We value you as a customer and are pleased to know that you are happy with our product.

mS

monica S.  
directora  
Hospitality  
Used the software for: 6-12 months

### "Infrasys installation review"

September 22, 2020

4.0

Really the solution is helping us with our daily work, reducing not productive tasks and delivering all information needed to manage our business

Pros

Easy to use but with multiple configuration options that allosws us to satisfy our operational needs. Our exsisting hardware was used without additional investments.

Cons

Language (Only English) and I miss a more european style rapports

Reason for choosing Infrasys POS

.

Review Source

Response from A Shiji Group Brand

September 28, 2020

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

AA

Adnaan A.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Radisson Blu Resort Maldives"

September 15, 2020

5.0

Next generation POS and User friendly.

Pros

Easy to use operational wise and looks so modern.

Cons

Cannot view the checks from the Opera. Would appreciate if you can find solution to integrate with Opera.

Reason for choosing Infrasys POS

I have been using Infrasys cloud for over 4 Years. I have chosen this system for our property as per Radisson Hotel Group Standards.

Review Source

Response from A Shiji Group Brand

September 18, 2020

Hello Adnaan, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

SQ

Sahm Q.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Flexibility "

September 14, 2020

5.0

Pros

System is fixable and easy to use by the end user.

Cons

you have to take look for the work Stations quality! and the delay between the Cloud and the Local server for the new configuration updates.

Review Source

Response from A Shiji Group Brand

September 18, 2020

Hello Sahm, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

EE

Efrizal E.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "User Friendly Application"

September 29, 2020

5.0

Sudden Change menu price at middle of the night

Pros

Easy to use or teaching people to use it

Cons

Cloud technology make admin easy to maintaine

Reason for choosing Infrasys POS

Friend recommended and low price

Review Source

Response from A Shiji Group Brand

October 1, 2020

Hello Efrizal, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.