# Odus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Odus Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/186503/Odus --- # Odus Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Odus ## What is Odus? Odus allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create flexible dialog flows using visual Dialog Builder. Odus is a cross-platform solution that works with Messenger, WhatsApp, Telegram, Viber. Also, you can use Widget, Landing Bot or connect Odus to your system via Chat API. Now chatbot can become a full-fledged employee of your company. ## What is Odus used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Odus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://odus.ai&name=Odus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Odus 2.8 (8) VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $1 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.6 (8) Ease Of Use 5.0 (808) Value For Money 2.5 (8) Value For Money 4.9 (733) Customer Service 2.4 (7) Customer Service 5.0 (738) ## Odus alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (80)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [View all alternatives](https://www.capterra.com/p/186503/Odus/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Intent Recognition Helps understand a user's intentions/actions Odus 12 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Helps understand a user's intentions/actions Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 2.8 (8) 2.8 Based on 8 reviews ## Pricing Value for money 2.5 (8) Free Trial Basic $1.00 Per User,Per Month Value for money 2.5 (8) 2.5 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.4 (7) 2.4 Based on 7 reviews ## User reviews Overall rating 2.8 Based on 8 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(4) Mentioned topic Sorted by most recent AU Anonymous User entreprenuer Computer Software ### "I am a user." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 22, 2021 Great tool to have, if you have it working properly. Pros Its a cool system. Had fun learning how to use it. Cons Its complicated. Needs some tim e to learn and understand how the system works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketeer Real Estate ### "Bad Customer Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 3, 2020 I've seen some errors being made by startups but Odus wronged their early adopters, in my opinion. They stand by the fact that it was the user's problem to not be able to use their software (when so many people were asking for help daily on their Facebook group), sure they had videos, but when I tried following them I only got a very basic bot working and never what the platform promised. They recently dropped support for their early adopters and if you look at the platform (as I did today) some of the stuff is in Russian now, it seem to be some sort of tests of plugins, so we're stuck with a testing instance as it seems. They changed directions, and they should be able to decide that way, but clearly all early adopters funded something that in it's infancy was nearly unusable to see it grow to become a product they are not considered for... My ROI was zero, as it was to a lot of early backers. Should Odus had gone bankrupt it could be understandable, but this way it seems we were investors without return, without say, and without consequence, and the founders still argue that it's the backers that are providing false reviews like the answers above. I believe this is a case of customer support at it's worst and the fact that I took the time to write this review is just because I can't stand to see answers like the above, as it was when the Facebook support group was still active. P.S.: Understand that anonymity is my own choice. Pros Promised a lot initially, I saw it as a landbot alternative because of the full page capability. Cons It's very complicated, there were a lot of users that did not understand how to use it, me included. Alternatives considered [Landbot](https://www.capterra.com/p/153051/Landbot/) [Drift](https://www.capterra.com/p/227417/Drift/) Reasons for choosing Odus Startup with lower cost of entry as it was a lifetime deal when they launched. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jacobus v. MD Internet ### "Bad Experience " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2020 Pretty bad. Pros Nothing much. Was difficult to set up, support was lacking. Cons They did not honour their Lifetime Deal. They simply sent an email today, that they will be cancelling all "small business accounts" by mid June. Reasons for choosing Odus none Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2020 Hello Jacobus! We apologize for the situation and will try to make more good offers for our users to compensate for changes in the conditions of use of our service. Nevertheless, Odus continues to function and you will have access to it, but without technical support from our side. Please, read our latest letter with detailed explanations before writing false reviews. We are a small startup, and we need to look for new ways of development in order to continue to exist. Regards, Odus Team Jijo J. Founder Marketing and Advertising ### "Scammers" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2020 These guys did a lifetime deal 1 year back, now they are dropping all the lifetime deal accounts without refunding the amount. A perfect heist. Shows off a half build product, take money saying we will get access to it for lifetime and drops the accounts within a year. Pros Wish I had anything good to say about this software and the unprofessional team. Cons No customer support. Never responds to your email nor fixes the issues in the product. Switched from [BotStar](https://www.capterra.com/p/180449/BotStar/) Value for money and great features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2020 Hello Jijo Jose! We apologize for the situation and will try to make more good offers for our users to compensate for changes in the conditions of use of our service. Nevertheless, Odus continues to function and you will have access to it, but without technical support from our side. But we had been answering to ALL support emails and will do it until June 22, 2020. Please, read our latest letter with detailed explanations before writing false reviews. We are a small startup, and we need to look for new ways of development in order to continue to exist. These are temporary rules and we are hoping to bring everything back asap. Regards, Odus Team AU Anonymous User Marketer Marketing and Advertising ### "Odus equals wasting time and money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2020 \[SENSITIVE CONTENT HIDDEN\] of Odus decided to close the Facebook group for support to avoid responding to complaints of incomplete functionality and broken promises. I bought it because I was called by the option they had to create bots for WhatsApp from their platform, now they disabled it without notice and put Twilio in place. If you're looking for a marketing tool or support, Odus won't do you any good, or rather Odus won't do you any good, don't waste your time and money like I did. Pros The only good thing is that at the beginning they offer you everything, however everything is a lie Cons The system sucks, it never worked as promised, they always claimed that Odus had better AI than Google and Microsoft, however that doesn't work when the rest of the software doesn't. Switched from [BotStar](https://www.capterra.com/p/180449/BotStar/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2020 Hello! We apologize for the situation and will try to make more good offers for our users to compensate for changes in the conditions of use of our service. Nevertheless, Odus continues to function and you will have access to it, but without technical support from our side. Please, read our latest letter with detailed explanations before writing false reviews. We are a small startup, and we need to look for new ways of development in order to continue to exist. Regards, Odus Team AU Anonymous User Founder Design ### "The smarter chatbot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 27, 2019 It has been mostly positive, though there have been frustrating moments where the bot just transitioned from intelligent to dumb and back to intelligent again. Pros Odus to me is the smarter chatbot, with it's contextual AI it is able to learn from conversations and become more intelligent over time. You will need to spend time setting it up and 'training' your bot to make sure it recognizes the widest possible range of contextual inputs from users. If you're looking for a more human-like chatbot that doesn't just give 'robotic' responses then Odus is for you. Cons It can be a bit hit and miss sometimes as the bot tries it's best to understand the contextual input by users. However it is still in it's infancy and I'm confident that the system and AI will only get stronger over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2019 Thank you for your feedback! We are working on improving of our AI core every day. Michael P. CEO Electrical/Electronic Manufacturing ### "this can replace 80% of your manual support desk work" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2019 Pros Odus is quite intuitive to use once you have understood the logic behind it. The key factor is that you need to completely switch your thought process from pure linear to intent based logic. But then it becomes a powerful tool - just feed it with the questions of your support desk (plus answers) and train the bot. It gets better and better everyday and you get more and more the feeling to talk to a real human. The team behind ODUS is constantly improving the systems and developing based on user feedback. Cons It is not intuitive if you are used to manychat or other linear systems with flowbuilders. So calculate a bit of a learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2019 Thank you for your feedback! Aaron M. Co-Founder & Business Development SalesRep.ai Computer Software ### "Next Level A.I. Chatbot Assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2019 Support has been very knowledgeable and helpful, the bots that have been created have been amazing at helping to take over very complex conversations that humans were only able to do before. Pros Odus is an amazing platform for creating complex AI chatbot assistants for websites and lead generation campaigns for Facebook, WhatsApp and others. The NLU the Odus team has built within their AI core is amazing and expect to see big things from the company. You can build stand alone landing page bots, website bots for web visitors, lead generation funnels by connecting chatbots to platforms like Facebook, WhatsApp and others, with more being added all the time. Being able to send message blasts to leads is a massive time saver. This team is releasing new features and updates every week, they are truly taking their users feedback and helping to scale businesses! Anybody looking for an AI chatbot assistant needs to try Odus out. Cons Nothing yet as of yet, the product is amazing! Reasons for choosing Odus Odus is much easier t work with than Dialog flow and has a drag and drop builder directly inside of their platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2019 Thank you for your feedback, Aaron! [View all Reviews](https://www.capterra.com/p/186503/Odus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)