Who Uses This Software?

Medium and large enterprises that serve their customers via the Internet and want to raise customer service to a new level. Now your chatbot can become a full-fledged employee of your company.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month
  • Pricing Details
    Business Plan: $149/mo
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Odus
  • odus.ai
  • Founded 2018
  • United States

About Odus

Odus allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create flexible dialog flows using visual Dialog Builder. Odus is a cross-platform solution that works with Messenger, WhatsApp, Telegram, Viber. Also, you can use Widget, Landing Bot or connect Odus to your system via Chat API. Now chatbot can become a full-fledged employee of your company.


Odus Features

  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant

Odus Reviews Recently Reviewed!


Capterra loader

Next Level A.I. Chatbot Assistant

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Odus is an amazing platform for creating complex AI chatbot assistants for websites and lead generation campaigns for Facebook, WhatsApp and others.

The NLU the Odus team has built within their AI core is amazing and expect to see big things from the company.

You can build stand alone landing page bots, website bots for web visitors, lead generation funnels by connecting chatbots to platforms like Facebook, WhatsApp and others, with more being added all the time.

Being able to send message blasts to leads is a massive time saver.

This team is releasing new features and updates every week, they are truly taking their users feedback and helping to scale businesses!

Anybody looking for an AI chatbot assistant needs to try Odus out.

Cons: Nothing yet as of yet, the product is amazing!

Overall: Support has been very knowledgeable and helpful, the bots that have been created have been amazing at helping to take over very complex conversations that humans were only able to do before.

Vendor Response

by Odus on May 10, 2019

Thank you for your feedback, Aaron!

Capterra loader

this can replace 80% of your manual support desk work

May 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Odus is quite intuitive to use once you have understood the logic behind it. The key factor is that you need to completely switch your thought process from pure linear to intent based logic. But then it becomes a powerful tool - just feed it with the questions of your support desk (plus answers) and train the bot. It gets better and better everyday and you get more and more the feeling to talk to a real human. The team behind ODUS is constantly improving the systems and developing based on user feedback.

Cons: It is not intuitive if you are used to manychat or other linear systems with flowbuilders. So calculate a bit of a learning curve.

Vendor Response

by Odus on May 10, 2019

Thank you for your feedback!