--- title: "Breezeway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Breezeway Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/186514/Breezeway/" page_type: "product" language: "en" --- # Breezeway Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Breezeway ## What is Breezeway? Breezeway is the #1 operations and messaging platform for short-term rentals. Breezeway integrates with dozens of PMS providers. Breezeway is purpose-built to coordinate complex work, like cleaning and maintenance, and deliver homes that are perfectly prepared to specific standards. Standardize your processes with customizable checklists, an easy-to-use mobile app for cleaners, a welcome book, guest messaging and more. ## What is Breezeway used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $6 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Breezeway?[Manage this product listing](https://www.g2.com/products/breezeway/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Breezeway 4.6 (195) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $6 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (195) Ease Of Use 4.6 (1,623) Value For Money 4.5 (184) Value For Money 4.6 (1,549) Customer Service 4.6 (186) Customer Service 4.7 (1,591) ## Breezeway alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (481)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (270)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186514/Breezeway/alternatives/) ## FAQs about Breezeway Overview ### What problems does Breezeway solve? Breezeway solves scattered task ownership, missed cleans and inspections, and poor visibility across properties by centralizing scheduling, checklists, photos, messages, and real-time status updates. Property managers, housekeeping leads, maintenance teams, inspectors, and field staff use it to automate recurring work, enforce accountability, and keep operations moving without manual follow-up. Answer based on 149 reviews Overview ### Which roles and teams benefit most from Breezeway? Breezeway is most used by property managers, operations leaders, and vacation rental owners who need to coordinate turnovers, inspections, and maintenance across properties. Housekeeping teams use it to manage cleaning workflows and quality checks, while executives and office staff rely on it for visibility, accountability, and smoother guest-ready operations. Answer based on 195 reviews Overview ### What company size and industries is Breezeway built for? Breezeway serves small hospitality and property management operators, with 93% of reviewers from small businesses and 61% from Hospitality. It also fits Real Estate at 23% and Leisure, Travel & Tourism at 5%, aligning with vacation rental managers, hosts, cleaners, corporate housing, hotels, resorts, residential property managers, and student housing. Answer based on 195 reviews Features and Usability ### What are the key features of Breezeway? Breezeway includes core operations features like task management, scheduling, and work order management for housekeeping, inspections, and maintenance. Differentiating features include guest messaging, automated task triggers from reservation data, photo-enabled checklists, and mobile access with real-time updates, plus dashboards and reporting for team accountability across multiple properties. Answer based on 60 reviews Integrations ### Which third-party tools and platforms does Breezeway integrate with? Breezeway integrates with Escapia, Hostfully, Barefoot, Salesforce Platform, and Streamline, based on reviewer-confirmed use. It also connects to property management platforms such as Guesty, Hostaway, and AppFolio Property Manager. Overall, Breezeway supports over 20 integrations, with a strong focus on vacation rental and property operations systems. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Breezeway? Breezeway is generally easy to onboard for field staff and new hires, with a user-friendly app and interface that teams learn quickly. Training is available through in-person sessions, live online sessions, webinars, videos, and documentation. Admins and teams using advanced features or integrations may need more time and follow-up training. Answer based on 25 reviews Getting Started and Support ### What customer support options does Breezeway offer, and how do users rate the experience? Breezeway offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as quick, professional, friendly, and helpful during onboarding and daily use, though some report frustrating issue resolution, inflexibility, and slower responses for bugs, larger operations, or Breezeway Assist concerns. Answer based on 45 reviews Features and Usability ### How well does Breezeway handle task management? Breezeway keeps property operations organized with assigned tasks, automated workflows, and photo-based checklists. Vacation rental teams, cleaners, and maintenance staff often value the clear scheduling, real-time updates, and visibility across properties, though some users want better task search, subtasks, linked maintenance items, and fewer desktop-only actions. Answer based on 60 reviews Features and Usability ### How well does Breezeway handle guest communication? Breezeway supports guest messaging, digital guides, and automated updates that help short-term rental teams respond faster. Property managers often like the centralized communication, clickable information, and after-hours support, though some teams report limits around video and photo sharing, email threading, message formatting, and occasional delays with assist services. Answer based on 43 reviews ## Who uses Breezeway? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Breezeway supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date, keep information consistent across systems, and manage bookings more efficiently, allowing teams to reduce scheduling conflicts and handle guest stays with greater accuracy. Calendar Management 4.4 (58) 98.28% of 58 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.3 (40) 100.00% of 40 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.3 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Guest Communications 4.2 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Housekeeping Management 4.7 (106) 97.17% of 106 reviewers that rated this feature as important or highly important Breezeway offers streamlined housekeeping oversight, letting you track cleaning progress, communicate with staff, and manage scheduling from one dashboard. Reviewers appreciate the real-time updates, photo documentation, and easy workload organization that help ensure properties are guest-ready. Breezeway 56 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Guest Messaging: Allows guests to submit service requests or communicate with staff for concierge and general questions. - Housekeeping Management: Breezeway offers streamlined housekeeping oversight, letting you track cleaning progress, communicate with staff, and manage scheduling from one dashboard. Reviewers appreciate the real-time updates, photo documentation, and easy workload organization that help ensure properties are guest-ready. - Inbox Management: Organize, prioritize, and manage incoming communications - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: It helps you schedule, prioritize, and document maintenance for multiple properties. Users think assigning tasks, tracking completion, and communicating through comments or photos is straightforward, and they value the ability to manage both routine and urgent maintenance efficiently. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Short/Long Term Rental: Length of rental - Single Property: One location - SMS Messaging: Send messages via SMS - Task Management: With this capability, you can assign, monitor, and complete daily responsibilities efficiently. Reviewers indicate it keeps teams organized, improves accountability, and prevents missed tasks, with real-time updates and mobile access making coordination and completion easier. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: This aspect lets you assign, track, and prioritize work orders from start to finish. Some reviewers find it easy to coordinate teams, monitor progress, and generate reports, while appreciating visibility, scheduling, and time tracking for maintenance and repairs. --- Get Advice We can help you find the software with the features you need. Features 4.5 (195) 4.5 Based on 195 reviews ## Pricing Value for money 4.5 (184) Free Version [View pricing plan details](https://www.capterra.com/p/186514/Breezeway/pricing/) Basic $6.00 Per User,Per Month Value for money 4.5 (184) 4.5 Based on 184 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (186) 4.6 Based on 186 reviews ## User reviews Overall rating 4.6 Based on 195 reviews Filter by rating 5(139) 4(40) 3(8) 2(4) 1(4) Mentioned topic Sorted by most recent FS Faye S. Marketing Coordinator and Communication Specialist Hospitality ### "Breezeway Assist & Breezeway Support Do Better Please" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2026 I like the platform, but I find Breezeway Assist to be unreliable at times. I would like to see improvement all around Pros I find it very easy to use and great for keeping track of tasks and scheudles for all our properties. Cons I find Customer Support to be unhelpful. We have had issues with our on-call support as well as when I reach out to support regarding bugs with the Breezeway system and WhatsApp integration. I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LR Lane R. Housekeeping Manager Hospitality ### "Breezeway - Gen Z Approved " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features. Pros I love how easy it is for me to customize each of my propertys an how amazing the customer support is. Cons I didnt like that i didnt have control over the departments, but that was quickly changed! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend. Switched from [ResortCleaning](https://www.capterra.com/p/252904/ResortCleaning/) we kept feeling that RC was limited in what we could do. Breezeway gives us the better ability to grow as a company without stressing about several seprate aspects of what goes into a full service property management company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Jun Aldin O. Accounting Assistant Bookeeper Commercial Real Estate ### "Invoice Access/ Auhtorization aside from the Administrator" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 19, 2026 Pros Downloading the Payroll makes it Easier. The tasks can also be easier done and calculated thru the time in and time out option,. Cons I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company. SO only the Boss can Audit/Open the said Docs. I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel. Are we also paying double for it? We need to know the details of what we are paying Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 26, 2026 Hi Jun, Thank you for taking the time to share your feedback. We're sorry the experience didn't meet your expectations, and we want to make sure your concerns are fully addressed. Regarding invoice access, we understand how important it is for your accounting team to have visibility into billing details. Currently, invoice access is tied to a single account login, and we recognize that creates a real challenge for teams where billing and operations are handled separately. We've noted this as feedback for our product team. On the property question, your CSM, who has been in touch, can walk you through exactly which properties were active and what you were billed for in February. If there are any discrepancies, we'll work to get those resolved quickly. We appreciate your patience and want to make sure you feel fully supported going forward. Please don't hesitate to reach out directly if there's anything else we can clarify. Best, The Breezeway Team JS Jess S. Operations Coordinator Hospitality ### "The Only Way = The Breeze Way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 We love breezeway! It has made managing 60+ properties a "breeze" ;). It allows us to exceed the high standards that we set for ourselves as well as our properties. Pros We love the level of detail we’re able to maintain across all of our properties. With Breezeway, we’ve built everything out so thoroughly that we can answer just about any guest question without even stepping into the unit—which saves our front desk a tremendous amount of time, especially during peak season. The interface is also incredibly easy to use and simple to train on, making it seamless for our entire team to get up to speed quickly. We’re also in the process of completing the safety training, which really helps set us apart in such an important area. Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand. We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests. Cons Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion. That said, they’re usually very responsive and tend to implement feedback like this pretty quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LG Lissa G. Director of Accounting Hospitality ### "Loving Breezeway!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable. Pros We can now track where our vendors are on each task and when it is complete, keeping employees and vendor accountable and can easily see what is done and what is pending. Cons Not everything from Barefoot feeds to Breezeway. There are times where manual entry is necessary for Breezeway since it does not feed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NC Nichole C. Finance Coordinator Real Estate ### "Operations Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 support has been fantastic and helpful with needs and ideas submission and the interface is great and super user friendly Pros user friendly interface, lots of ever updating features and client support are all great. support is always very responsive and knowledgeable. features are getting constant updates Cons no group texting in messenger is a drawback. also the inability to create recurring tasks that continue indefinitely is a bummer Switched from [Streamline](https://www.capterra.com/p/89552/Streamline/) work order management system in breezeway is far superior Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Corey W. Sales and marketing Consumer Services ### "My experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 18, 2026 Overall everything typically works as it should. It would be great if I didn't need a code every time I logged in. That is annoying. Pros Breezeway’s biggest strength is how it centralizes operations and improves accountability across the entire team. The task management system, real-time updates, and detailed checklists make it easy to track progress, ensure quality control, and keep everyone aligned. It also helps streamline communication between cleaning, maintenance, and management, which ultimately leads to a better guest experience. Cons It's very annoying always needing a code sent to my email when I want to login. There aren't enough consistent updates either. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GL Gugu L. Booking Team Member Real Estate ### "Easy Breezy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 I love the many different features, being able to add uses for different service providers, that it is so easy to use. Pros Various Features Customer Support User Interface - I can add and manage users effortlessly Rate Management, Cons Sometimes the calendar takes time to or does not update at all. Apart from that the features are really great Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NN nate N. Marketing Director Hospitality ### "100% would recommend to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Been a power user since they started and it gets better every day! They have great staff and a big focus on automation. We are getting stronger as a team because of Breezeway. Pros Great Features and Easy to Use, Lots of Communication and customer support is right there! Easy to streamline with the team and owners can understand. Big focus on safety standards. Cons Could use more detailed billing to differentiate between vendor and staff tasks when you have to take a team member off of the task and assign a vendor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Arabella P. Office manager Hospitality ### "Breezeway is a gamechanger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 It has been a game changer for our company, the organisation and flow of everything has been a delight and honestly taken a lot of pressure off of our backs. The customer service is amazing and the strive on making it the best system for everyone by taking all feedback into account. Pros Ease of organisation, automated task triggers, notifications, ease of use on both desktop and phones, clear to learn how to use (uncomplicated system) and so much more! Cons As its a newer system, there are still things that don't quite work, for example certain things will fail to be automatically scheduled when they are due to be, however this is a temporary problem that will be fixed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/186514/Breezeway/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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