# Breezeway Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Breezeway Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Breezeway Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/186514/Breezeway --- # Breezeway Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2025 Written byInes Bahr Ines Bahr Senior Content Analyst Ines Bahr is a senior content analyst with nearly 10 years of experience researching and writing about human resources, cybersecurity, and digitalization strategies. Her work has been featured in Spiegel, Heise, MSN, IT-daily, and Business Ins... [See bio & all articles](https://www.capterra.com/resources/author/ines-bahr/) Senior Content Analyst Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Ines Bahr](https://www.capterra.com/resources/author/ines-bahr/) Senior Content Analyst Ines Bahr is a senior content analyst with nearly 10 years of experience researching and writing about human resources, cybersecurity, and digitalization strategies. Her work has been featured in Spiegel, Heise, MSN, IT-daily, and Business Insider. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Breezeway Breezeway Overview: ### Key takeaways Insights from verified Capterra reviews Breezeway is a property management platform. Insights from verified Capterra reviews from the past 2 years show that the software is used mainly by small hospitality and real estate businesses to manage vacation rentals and streamline daily workflows. Breezeway’s task and housekeeping tools help your team stay coordinated, reduce missed steps, and keep properties guest-ready. However, watch out for bugs and limited third-party integrations. ### Our verdict The platform is a practical choice for teams that need to coordinate cleaning, maintenance, and guest readiness across multiple properties. Its automation and mobile access help reduce manual oversight, but expect occasional bugs and limited integration flexibility. While not ideal for complex tech stacks, it delivers strong value for task-heavy operations. Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $6 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Breezeway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.breezeway.io&name=Breezeway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Breezeway 4.6 (195) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $6 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (195) Ease Of Use 4.6 (1,524) Value For Money 4.5 (184) Value For Money 4.6 (1,456) Customer Service 4.6 (186) Customer Service 4.7 (1,497) ## Breezeway alternatives Breezeway may not suit every team, especially if you need broader integrations, a different messaging setup, or pricing that scales more gradually with portfolio size. Explore other tools that better align with your operational style or growth plans. [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month [4.4 (465)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/186514/Breezeway/alternatives/) ## Who uses Breezeway? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Breezeway's interface The tool’s layout is visually clear and optimized for mobile, making it easier to manage tasks and schedules across multiple properties. You might experience a learning curve during setup, and some navigation features, especially on mobile devices, can feel unintuitive. 2+ Ines Bahr Senior Content Analyst You’ll likely find Breezeway’s layout easy to work with once you’re past the initial setup. Users say it’s helpful for tracking cleaners and inspectors, though some workflows—like sorting or searching tasks—can feel clunky on mobile. Ease of Use 4.6 (195) 4.6 Based on 195 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Ines Bahr Senior Content Analyst Breezeway’s top-rated features give teams more control over daily operations. The combination of scheduling, task tracking, and centralized dashboards helps reduce delays and improve accountability across locations. Features 4.5 (195) 4.5 Based on 195 reviews These Breezeway features were rated highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from all published reviews. Task management 4.7 (54) 54 reviewers rated this feature Assign, track, and complete tasks across housekeeping, maintenance, and inspections. Mobile access, reminders, and due dates help teams stay aligned and resolve issues quickly. Some reviewers suggest clearer color coding and better real-time updates. Housekeeping management 4.4 (81) 81 reviewers rated this feature Schedule and monitor cleaning progress with real-time updates and photo documentation. The dashboard offers a full view of cleaning status. Some users want better task linking and report occasional bugs. Activity dashboard 4.4 (25) 25 reviewers rated this feature View daily operations, task statuses, and assignments in one place. The dashboard helps teams prioritize and organize work efficiently. Some reviewers mention navigation issues on mobile and express a preference for calendar views. Reporting and statistics 4.3 (27) 27 reviewers rated this feature Track performance metrics and operational data across properties. You can use it to monitor team output and identify areas for improvement. While not all users use it daily, many find it helpful for long-term planning. Maintenance management 4.2 (57) 57 reviewers rated this feature Schedule recurring and emergency tasks, assign priorities, and track completion. Upload photos, add comments, and automate workflows to ensure timely responses. Some reviewers haven’t implemented it fully but others consider it essential. Work order management 4.1 (60) 60 reviewers rated this feature Coordinate repairs and maintenance across departments. Assign tasks, monitor completion, and filter by guest check-in times. However, there may be limitations with third-party integrations and mobile visibility. AI-powered suggested replies 0 reviewers rated this feature Automatically generate guest responses using reservation and property data. This feature helps teams respond faster and more consistently, especially during high-volume periods or after hours. Gap night messaging 0 reviewers rated this feature Send automated stay-extension offers to guests to fill booking gaps. This helps maximize occupancy and revenue without requiring manual outreach or calendar checks. Custom scheduling rules 0 reviewers rated this feature Automate task assignments based on occupancy status, recurring needs, or specific property conditions, reducing manual planning and ensuring timely task execution. Vendor collaboration and cleaner payments 0 reviewers rated this feature Allow external vendors to access task details and receive payments through Stripe. This streamlines coordination and reduces administrative overhead for outsourced teams. Autopay 0 reviewers rated this feature Automatically trigger payments to cleaners and vendors once tasks are marked complete. This reduces admin time and helps maintain strong relationships with field teams. Multilingual support 0 reviewers rated this feature Enable full French and Spanish translations across web and mobile platforms, making the tool more accessible for multilingual teams and international operations. Enhanced inbox management 0 reviewers rated this feature Use filters, auto-close rules, and channel indicators to streamline guest messaging. These tools help teams prioritize and respond faster across SMS, WhatsApp, and the Airbnb portal. Breezeway Blueprint 0 reviewers rated this feature Centralize property instructions, guest communication tips, and operational resources in one hub to support consistent service and faster onboarding. All key features (64) View daily operations, task statuses, and assignments in one place. The dashboard helps teams prioritize and organize work efficiently. Some reviewers mention navigation issues on mobile and express a preference for calendar views. 25 reviewers rated this feature Automatically generate guest responses using reservation and property data. This feature helps teams respond faster and more consistently, especially during high-volume periods or after hours. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 85.00% of 20 reviewers that rated this feature as important or highly important Automatically trigger payments to cleaners and vendors once tasks are marked complete. This reduces admin time and helps maintain strong relationships with field teams. 0 reviewers rated this feature Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 0% of 0 reviewers... Centralize property instructions, guest communication tips, and operational resources in one hub to support consistent service and faster onboarding. 0 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 98.28% of 58 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance 66.67% of 6 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Accept and process credit card transactions 0% of 0 reviewers... Automate task assignments based on occupancy status, recurring needs, or specific property conditions, reducing manual planning and ensuring timely task execution. 0 reviewers rated this feature Alter the layout and content of reports 80.00% of 10 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 88.24% of 17 reviewers that rated this feature as important or highly important Import and export data to and from software applications 88.89% of 9 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 100.00% of 40 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Electronically collect payments for goods or services 80.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Use filters, auto-close rules, and channel indicators to streamline guest messaging. These tools help teams prioritize and respond faster across SMS, WhatsApp, and the Airbnb portal. 0 reviewers rated this feature Long term accommodation for guests 0% of 0 reviewers... Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 60.00% of 5 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization 100.00% of 1 reviewers that rated this feature as important or highly important Designed for vacation rentals 102.35% of 85 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests 85.71% of 14 reviewers that rated this feature as important or highly important Send automated stay-extension offers to guests to fill booking gaps. This helps maximize occupancy and revenue without requiring manual outreach or calendar checks. 0 reviewers rated this feature Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... Communicate with guests directly within the system 78.26% of 23 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services 93.75% of 32 reviewers that rated this feature as important or highly important Schedule and monitor cleaning progress with real-time updates and photo documentation. The dashboard offers a full view of cleaning status. Some users want better task linking and report occasional bugs. 81 reviewers rated this feature Organize, prioritize, and manage incoming communications 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 0% of 0 reviewers... Track and manage inventory levels to maintain proper supply 100.00% of 1 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Schedule recurring and emergency tasks, assign priorities, and track completion. Upload photos, add comments, and automate workflows to ensure timely responses. Some reviewers haven’t implemented it fully but others consider it essential. 57 reviewers rated this feature Access software remotely via mobile devices 100.00% of 41 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... More than one location 100.00% of 1 reviewers that rated this feature as important or highly important Enable full French and Spanish translations across web and mobile platforms, making the tool more accessible for multilingual teams and international operations. 0 reviewers rated this feature Report showing financial balance at the beginning and the end of the period, along with activity 0% of 0 reviewers... Accept, record, and reconcile financial transactions 100.00% of 5 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) 0% of 0 reviewers... Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Track/optimize rates in relation to usage 66.67% of 3 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 79.31% of 29 reviewers that rated this feature as important or highly important Track performance metrics and operational data across properties. You can use it to monitor team output and identify areas for improvement. While not all users use it daily, many find it helpful for long-term planning. 27 reviewers rated this feature View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event 80.00% of 20 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Length of rental 0% of 0 reviewers... One location 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... Assign, track, and complete tasks across housekeeping, maintenance, and inspections. Mobile access, reminders, and due dates help teams stay aligned and resolve issues quickly. Some reviewers suggest clearer color coding and better real-time updates. 54 reviewers rated this feature Set up connections to third-party platforms to improve business processes 100.00% of 45 reviewers that rated this feature as important or highly important Allow external vendors to access task details and receive payments through Stripe. This streamlines coordination and reduces administrative overhead for outsourced teams. 0 reviewers rated this feature Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 66.67% of 18 reviewers that rated this feature as important or highly important Coordinate repairs and maintenance across departments. Assign tasks, monitor completion, and filter by guest check-in times. However, there may be limitations with third-party integrations and mobile visibility. 60 reviewers rated this feature Get Advice We can help you find the software with the features you need. Ines Bahr Senior Content Analyst Breezeway’s top-rated features give teams more control over daily operations. The combination of scheduling, task tracking, and centralized dashboards helps reduce delays and improve accountability across locations. Features 4.5 (195) 4.5 Based on 195 reviews ## Pricing Value for money 4.5 (184) Breezeway starts at $19 per month for hosts/managers with less than five units. This entry plan is designed for teams managing a handful of units and includes access to messaging, guide, and operations tools. To put this into context, the average small and midsized business (SMB) budget range is $50 to $100 per month for property management software. Free Version [View pricing plan details](https://www.capterra.com/p/186514/Breezeway/pricing/) Basic $6.00 Per User,Per Month Value for money 4.5 (184) 4.5 Based on 184 reviews ## Integrations The tool integrates with booking platforms and calendar tools to sync reservation data, automate task scheduling, and streamline guest messaging. These connections include a mix of native and third-party integrations. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Ines Bahr Senior Content Analyst Syncing Breezeway with your booking calendar helps your team automate cleanings, reduce manual scheduling, and ensure guest-ready properties—especially useful for teams managing frequent turnovers. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (186) 4.6 Based on 186 reviews ## User reviews Overall rating 4.6 Based on 195 reviews Filter by rating 5(139) 4(40) 3(8) 2(4) 1(4) Mentioned topic Sorted by most recent FS Faye S. Marketing Coordinator and Communication Specialist Hospitality ### "Breezeway Assist & Breezeway Support Do Better Please" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2026 I like the platform, but I find Breezeway Assist to be unreliable at times. I would like to see improvement all around Pros I find it very easy to use and great for keeping track of tasks and scheudles for all our properties. Cons I find Customer Support to be unhelpful. We have had issues with our on-call support as well as when I reach out to support regarding bugs with the Breezeway system and WhatsApp integration. I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lane R. Housekeeping Manager Hospitality ### "Breezeway - Gen Z Approved " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features. Pros I love how easy it is for me to customize each of my propertys an how amazing the customer support is. Cons I didnt like that i didnt have control over the departments, but that was quickly changed! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend. Switched from [ResortCleaning](https://www.capterra.com/p/252904/ResortCleaning/) we kept feeling that RC was limited in what we could do. Breezeway gives us the better ability to grow as a company without stressing about several seprate aspects of what goes into a full service property management company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jun Aldin O. Accounting Assistant Bookeeper Commercial Real Estate ### "Invoice Access/ Auhtorization aside from the Administrator" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 19, 2026 Pros Downloading the Payroll makes it Easier. The tasks can also be easier done and calculated thru the time in and time out option,. Cons I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company. SO only the Boss can Audit/Open the said Docs. I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel. Are we also paying double for it? We need to know the details of what we are paying Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Jun, Thank you for taking the time to share your feedback. We're sorry the experience didn't meet your expectations, and we want to make sure your concerns are fully addressed. Regarding invoice access, we understand how important it is for your accounting team to have visibility into billing details. Currently, invoice access is tied to a single account login, and we recognize that creates a real challenge for teams where billing and operations are handled separately. We've noted this as feedback for our product team. On the property question, your CSM, who has been in touch, can walk you through exactly which properties were active and what you were billed for in February. If there are any discrepancies, we'll work to get those resolved quickly. We appreciate your patience and want to make sure you feel fully supported going forward. Please don't hesitate to reach out directly if there's anything else we can clarify. Best, The Breezeway Team JS Jess S. Operations Coordinator Hospitality ### "The Only Way = The Breeze Way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 We love breezeway! It has made managing 60+ properties a "breeze" ;). It allows us to exceed the high standards that we set for ourselves as well as our properties. Pros We love the level of detail we’re able to maintain across all of our properties. With Breezeway, we’ve built everything out so thoroughly that we can answer just about any guest question without even stepping into the unit—which saves our front desk a tremendous amount of time, especially during peak season. The interface is also incredibly easy to use and simple to train on, making it seamless for our entire team to get up to speed quickly. We’re also in the process of completing the safety training, which really helps set us apart in such an important area. Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand. We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests. Cons Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion. That said, they’re usually very responsive and tend to implement feedback like this pretty quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lissa G. Director of Accounting Hospitality ### "Loving Breezeway!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable. Pros We can now track where our vendors are on each task and when it is complete, keeping employees and vendor accountable and can easily see what is done and what is pending. Cons Not everything from Barefoot feeds to Breezeway. There are times where manual entry is necessary for Breezeway since it does not feed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nichole C. Finance Coordinator Real Estate ### "Operations Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 support has been fantastic and helpful with needs and ideas submission and the interface is great and super user friendly Pros user friendly interface, lots of ever updating features and client support are all great. support is always very responsive and knowledgeable. features are getting constant updates Cons no group texting in messenger is a drawback. also the inability to create recurring tasks that continue indefinitely is a bummer Switched from [Streamline](https://www.capterra.com/p/89552/Streamline/) work order management system in breezeway is far superior Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Corey W. Sales and marketing Consumer Services ### "My experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 18, 2026 Overall everything typically works as it should. It would be great if I didn't need a code every time I logged in. That is annoying. Pros Breezeway’s biggest strength is how it centralizes operations and improves accountability across the entire team. The task management system, real-time updates, and detailed checklists make it easy to track progress, ensure quality control, and keep everyone aligned. It also helps streamline communication between cleaning, maintenance, and management, which ultimately leads to a better guest experience. Cons It's very annoying always needing a code sent to my email when I want to login. There aren't enough consistent updates either. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gugu L. Booking Team Member Real Estate ### "Easy Breezy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 I love the many different features, being able to add uses for different service providers, that it is so easy to use. Pros Various Features Customer Support User Interface - I can add and manage users effortlessly Rate Management, Cons Sometimes the calendar takes time to or does not update at all. Apart from that the features are really great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN nate n. Marketing Director Hospitality ### "100% would recommend to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Been a power user since they started and it gets better every day! They have great staff and a big focus on automation. We are getting stronger as a team because of Breezeway. Pros Great Features and Easy to Use, Lots of Communication and customer support is right there! Easy to streamline with the team and owners can understand. Big focus on safety standards. Cons Could use more detailed billing to differentiate between vendor and staff tasks when you have to take a team member off of the task and assign a vendor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Arabella P. Office manager Hospitality ### "Breezeway is a gamechanger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 It has been a game changer for our company, the organisation and flow of everything has been a delight and honestly taken a lot of pressure off of our backs. The customer service is amazing and the strive on making it the best system for everyone by taking all feedback into account. Pros Ease of organisation, automated task triggers, notifications, ease of use on both desktop and phones, clear to learn how to use (uncomplicated system) and so much more! Cons As its a newer system, there are still things that don't quite work, for example certain things will fail to be automatically scheduled when they are due to be, however this is a temporary problem that will be fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186514/Breezeway/reviews/) ## FAQs Breezeway’s pricing is based on the number of properties managed and is billed monthly. Entry-level plans start at $19 per per month for portfolios with less than five units. Larger portfolios require custom pricing based on features and scale. Breezeway integrates with over 35 property management systems and IoT devices. These integrations sync reservation data and automate task scheduling, helping teams coordinate cleanings, inspections, and maintenance in real time. Yes. Breezeway is available worldwide and is currently used in over 90 countries. Its mobile and desktop platforms support global operations, including multilingual capabilities for teams working across regions. Yes. Breezeway offers mobile apps for both Android and iOS devices, along with desktop access. The good part is that the mobile app also supports offline syncing, allowing users to complete tasks and access property data even without an internet connection. Breezeway’s messaging tool is built for short-term rental operators. It enables SMS communication with guests, supports automated replies, and includes features like gap night messaging to increase occupancy and reduce manual follow-up. No. Breezeway supports portfolios of all sizes, from single-property hosts to managers overseeing 1,000+ units. The platform scales with your business and offers tools suited for both small and large teams. Breezeway provides onboarding assistance and ongoing customer support. Their team helps with training, setup, and optimization, ensuring users get the most out of the platform’s features and integrations. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Breezeway’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [What Is Property Management Software? 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A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [4 Property Management Marketing Ideas To Scale Up Your Rental Business and Reduce Vacancy](https://www.capterra.com/resources/property-management-marketing-ideas/) Published September 12, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Guide to Property Management Software Pricing Models](https://www.capterra.com/resources/property-management-software-pricing-models/) Published July 17, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) ### [5 Proven Property Management Tips To Automate Operations From Your Very First Rental](https://www.capterra.com/resources/property-management-tips/) Published August 29, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [5 Key Property Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-property-management-software-features/) Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [4 Top-Rated Free Property Management Software](https://www.capterra.com/resources/top-free-property-management-software/) Published May 30, 2023 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Popular comparisons [Hostaway vs Breezeway](https://www.capterra.com/compare/152433-186514/Hostaway-vs-Breezeway)[Lodgify vs Breezeway](https://www.capterra.com/compare/131924-186514/Lodgify-vs-Breezeway)[Guesty Lite vs Breezeway](https://www.capterra.com/compare/169863-186514/Your-Porter-App-vs-Breezeway)[Guesty vs Breezeway](https://www.capterra.com/compare/159377-186514/Guesty-vs-Breezeway)[OwnerRez vs Breezeway](https://www.capterra.com/compare/100831-186514/OwnerRez-vs-Breezeway)[Escapia vs Breezeway](https://www.capterra.com/compare/134081-186514/Escapia-vs-Breezeway)[Hostfully vs Breezeway](https://www.capterra.com/compare/186514-187827/Breezeway-vs-Property-Management-Platform)[Avantio vs Breezeway](https://www.capterra.com/compare/134278-186514/Avantio-vs-Breezeway) [Smoobu vs Breezeway](https://www.capterra.com/compare/160106-186514/Smoobu-vs-Breezeway)[WebRezPro vs Breezeway](https://www.capterra.com/compare/113348-186514/WebRezPro-vs-Breezeway)[Hostfully Guidebooks vs Breezeway](https://www.capterra.com/compare/186514-223111/Breezeway-vs-Hostfully-Guidebooks)[Amenitiz vs Breezeway](https://www.capterra.com/compare/183836-186514/Amenitiz-vs-Breezeway)[iGMS vs Breezeway](https://www.capterra.com/compare/157033-186514/iGMS-vs-Breezeway)[Vrbo vs Breezeway](https://www.capterra.com/compare/186514-233391/Breezeway-vs-Vrbo)[RentalReady vs Breezeway](https://www.capterra.com/compare/186514-216583/Breezeway-vs-RentalReady)[Turno vs Breezeway](https://www.capterra.com/compare/166734-186514/Turno-vs-Breezeway)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)