# Breezeway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Breezeway Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/186514/Breezeway --- # Breezeway Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Breezeway ## What is Breezeway? Breezeway is the #1 operations and messaging platform for short-term rentals. Breezeway integrates with dozens of PMS providers. Breezeway is purpose-built to coordinate complex work, like cleaning and maintenance, and deliver homes that are perfectly prepared to specific standards. Standardize your processes with customizable checklists, an easy-to-use mobile app for cleaners, a welcome book, guest messaging and more. ## What is Breezeway used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 195 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $6 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Breezeway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.breezeway.io&name=Breezeway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Breezeway 4.6 (195) VS. [4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $6 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (195) Ease Of Use 4.6 (1,575) Value For Money 4.5 (184) Value For Money 4.6 (1,502) Customer Service 4.6 (186) Customer Service 4.7 (1,543) ## Breezeway alternatives [4.5 (1,310)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (478)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (261)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186514/Breezeway/alternatives/) ## FAQs about Breezeway Overview ### What problems does Breezeway solve? Breezeway solves scattered property operations, missed cleans or inspections, manual scheduling, and poor communication between housekeeping, maintenance, vendors, and managers. It centralizes tasks, checklists, photos, time tracking, and messages so field teams and property managers gain visibility, accountability, and faster handoffs across multiple homes and departments. Answer based on 149 reviews Overview ### Which roles and teams benefit most from Breezeway? Breezeway is most used by property managers, operations leaders, and owners overseeing short-term rental and hospitality portfolios. Housekeeping and inspection teams rely on it to standardize cleaning, maintenance, and turnover workflows, while executives and office staff use it to improve visibility, accountability, guest readiness, and coordination across properties. Answer based on 195 reviews Overview ### What company size and industries is Breezeway built for? Breezeway serves small businesses in hospitality, with 93% of reviewers from small companies and 61% in hospitality. It is built for vacation rental managers, hosts, cleaners, corporate housing, hotels, resorts, residential property managers, and student housing, with additional use in real estate at 23% and leisure, travel, and tourism at 5%. Answer based on 195 reviews Features and Usability ### What are the key features of Breezeway? Breezeway includes core operations features like task management, scheduling, property management, and mobile access for field teams. Its differentiating features include guest communication via SMS, inspection and maintenance workflows with photo-enabled checklists, and real-time dashboards and notifications that keep cleaners, technicians, and managers aligned across multiple properties. Answer based on 60 reviews Integrations ### Which third-party tools and platforms does Breezeway integrate with? Breezeway integrates with Escapia, Barefoot, Hostfully, Salesforce Platform, and Streamline, with Escapia appearing most often in reviewer feedback. Its catalog also shows more than 20 integrations across property management systems, including Guesty, Hostaway, AppFolio Property Manager, Avantio, and Cloudbeds. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Breezeway? Breezeway is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos that help teams learn quickly. Reviewers say frontline staff and new hires get up to speed fast, while admins and teams using advanced features or integrations may need more time, follow-up sessions, and structured setup support. Answer based on 25 reviews Getting Started and Support ### What customer support options does Breezeway offer, and how do users rate the experience? Breezeway offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, professional, knowledgeable, and helpful during onboarding and daily questions. Some reviewers report frustration with inflexible handling, slower responses for certain issues, and uneven support for larger or more complex operations. Answer based on 45 reviews Features and Usability ### How well does Breezeway handle task management? Breezeway centralizes task management for property operations, making assignments, checklists, and real-time updates easy to track. Vacation rental managers, cleaners, and maintenance teams like the visibility, automation, and mobile access, though some users want better task search, subtasks, recurring tasks, and fewer actions that still require desktop use. Answer based on 60 reviews Features and Usability ### How well does Breezeway handle guest communication? Breezeway supports guest communication with texting, digital guides, and automated updates that help short-term rental teams answer questions faster. Property managers value easier guest messaging and after-hours coverage, though some users report limits around email visibility, video sharing, message formatting, response consistency, and certain guest-facing integrations. Answer based on 43 reviews ## Who uses Breezeway? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 127 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 127 reviews Administrative 45% Administrative 45% Customer Services & Support 7% Strategy & Operations 7% Program & Project Management 6% Others 36% Top industries Based on 127 reviews Hospitality 67% Real Estate 23% Leisure, Travel & Tourism 6% Commercial Real Estate 2% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Housekeeping Management 4.7 (106) 97.17% of 106 reviewers that rated this feature as important or highly important Breezeway offers streamlined housekeeping coordination, letting you schedule, track, and communicate with cleaners easily. Reviewers appreciate real-time status updates, photo documentation, automated scheduling, and the ability to monitor progress, which helps ensure properties are guest-ready and tasks are completed. Work Order Management 4.7 (89) 94.38% of 89 reviewers that rated this feature as important or highly important This aspect helps you assign, monitor, and complete work orders from start to finish. Some reviewers find it easy to coordinate tasks, track progress, and prioritize urgent issues. Users appreciate clear visibility, reporting, and seamless communication between departments for timely resolution. Task Management 4.8 (86) 98.84% of 86 reviewers that rated this feature as important or highly important With this capability, you can assign, track, and complete daily responsibilities efficiently. Users think it keeps teams organized, ensures accountability, and prevents missed tasks. Reviewers appreciate mobile access, reminders, and visibility across staff, making property management more efficient. Maintenance Management 4.6 (60) 98.33% of 60 reviewers that rated this feature as important or highly important It gives you tools to schedule, prioritize, and track maintenance for multiple properties. Reviewers indicate they value assigning tasks, setting priorities, uploading photos, and tracking completion. Users find recurring task scheduling and communication with technicians especially helpful for maintaining property standards. For Vacation Rentals 4.8 (85) 102.35% of 85 reviewers that rated this feature as important or highly important Designed for vacation rentals Calendar Management 4.4 (58) 98.28% of 58 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Breezeway 55 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Breezeway offers streamlined housekeeping coordination, letting you schedule, track, and communicate with cleaners easily. Reviewers appreciate real-time status updates, photo documentation, automated scheduling, and the ability to monitor progress, which helps ensure properties are guest-ready and tasks are completed. Organize, prioritize, and manage incoming communications Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes It gives you tools to schedule, prioritize, and track maintenance for multiple properties. Reviewers indicate they value assigning tasks, setting priorities, uploading photos, and tracking completion. Users find recurring task scheduling and communication with technicians especially helpful for maintaining property standards. Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations More than one location Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For residential properties Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Length of rental One location Send messages via SMS With this capability, you can assign, track, and complete daily responsibilities efficiently. Users think it keeps teams organized, ensures accountability, and prevents missed tasks. Reviewers appreciate mobile access, reminders, and visibility across staff, making property management more efficient. Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. This aspect helps you assign, monitor, and complete work orders from start to finish. Some reviewers find it easy to coordinate tasks, track progress, and prioritize urgent issues. Users appreciate clear visibility, reporting, and seamless communication between departments for timely resolution. Get Advice We can help you find the software with the features you need. Features 4.5 (195) 4.5 Based on 195 reviews ## Pricing Value for money 4.5 (184) Free Version [View pricing plan details](https://www.capterra.com/p/186514/Breezeway/pricing/) Basic $6.00 Per User,Per Month Value for money 4.5 (184) 4.5 Based on 184 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (186) 4.6 Based on 186 reviews ## User reviews Overall rating 4.6 Based on 195 reviews Filter by rating 5(139) 4(40) 3(8) 2(4) 1(4) Mentioned topic Sorted by most recent FS Faye S. Marketing Coordinator and Communication Specialist Hospitality ### "Breezeway Assist & Breezeway Support Do Better Please" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 22, 2026 I like the platform, but I find Breezeway Assist to be unreliable at times. I would like to see improvement all around Pros I find it very easy to use and great for keeping track of tasks and scheudles for all our properties. Cons I find Customer Support to be unhelpful. We have had issues with our on-call support as well as when I reach out to support regarding bugs with the Breezeway system and WhatsApp integration. I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR Lane R. Housekeeping Manager Hospitality ### "Breezeway - Gen Z Approved " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features. Pros I love how easy it is for me to customize each of my propertys an how amazing the customer support is. Cons I didnt like that i didnt have control over the departments, but that was quickly changed! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend. Switched from [ResortCleaning](https://www.capterra.com/p/252904/ResortCleaning/) we kept feeling that RC was limited in what we could do. Breezeway gives us the better ability to grow as a company without stressing about several seprate aspects of what goes into a full service property management company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jun Aldin O. Accounting Assistant Bookeeper Commercial Real Estate ### "Invoice Access/ Auhtorization aside from the Administrator" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 19, 2026 Pros Downloading the Payroll makes it Easier. The tasks can also be easier done and calculated thru the time in and time out option,. Cons I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company. SO only the Boss can Audit/Open the said Docs. I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel. Are we also paying double for it? We need to know the details of what we are paying Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Jun, Thank you for taking the time to share your feedback. We're sorry the experience didn't meet your expectations, and we want to make sure your concerns are fully addressed. Regarding invoice access, we understand how important it is for your accounting team to have visibility into billing details. Currently, invoice access is tied to a single account login, and we recognize that creates a real challenge for teams where billing and operations are handled separately. We've noted this as feedback for our product team. On the property question, your CSM, who has been in touch, can walk you through exactly which properties were active and what you were billed for in February. If there are any discrepancies, we'll work to get those resolved quickly. We appreciate your patience and want to make sure you feel fully supported going forward. Please don't hesitate to reach out directly if there's anything else we can clarify. Best, The Breezeway Team JS Jess S. Operations Coordinator Hospitality ### "The Only Way = The Breeze Way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 We love breezeway! It has made managing 60+ properties a "breeze" ;). It allows us to exceed the high standards that we set for ourselves as well as our properties. Pros We love the level of detail we’re able to maintain across all of our properties. With Breezeway, we’ve built everything out so thoroughly that we can answer just about any guest question without even stepping into the unit—which saves our front desk a tremendous amount of time, especially during peak season. The interface is also incredibly easy to use and simple to train on, making it seamless for our entire team to get up to speed quickly. We’re also in the process of completing the safety training, which really helps set us apart in such an important area. Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand. We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests. Cons Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion. That said, they’re usually very responsive and tend to implement feedback like this pretty quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lissa G. Director of Accounting Hospitality ### "Loving Breezeway!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable. Pros We can now track where our vendors are on each task and when it is complete, keeping employees and vendor accountable and can easily see what is done and what is pending. Cons Not everything from Barefoot feeds to Breezeway. There are times where manual entry is necessary for Breezeway since it does not feed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NC Nichole C. Finance Coordinator Real Estate ### "Operations Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 support has been fantastic and helpful with needs and ideas submission and the interface is great and super user friendly Pros user friendly interface, lots of ever updating features and client support are all great. support is always very responsive and knowledgeable. features are getting constant updates Cons no group texting in messenger is a drawback. also the inability to create recurring tasks that continue indefinitely is a bummer Switched from [Streamline](https://www.capterra.com/p/89552/Streamline/) work order management system in breezeway is far superior Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Corey W. Sales and marketing Consumer Services ### "My experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 18, 2026 Overall everything typically works as it should. It would be great if I didn't need a code every time I logged in. That is annoying. Pros Breezeway’s biggest strength is how it centralizes operations and improves accountability across the entire team. The task management system, real-time updates, and detailed checklists make it easy to track progress, ensure quality control, and keep everyone aligned. It also helps streamline communication between cleaning, maintenance, and management, which ultimately leads to a better guest experience. Cons It's very annoying always needing a code sent to my email when I want to login. There aren't enough consistent updates either. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gugu L. Booking Team Member Real Estate ### "Easy Breezy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 18, 2026 I love the many different features, being able to add uses for different service providers, that it is so easy to use. Pros Various Features Customer Support User Interface - I can add and manage users effortlessly Rate Management, Cons Sometimes the calendar takes time to or does not update at all. Apart from that the features are really great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN nate n. Marketing Director Hospitality ### "100% would recommend to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Been a power user since they started and it gets better every day! They have great staff and a big focus on automation. We are getting stronger as a team because of Breezeway. Pros Great Features and Easy to Use, Lots of Communication and customer support is right there! Easy to streamline with the team and owners can understand. Big focus on safety standards. Cons Could use more detailed billing to differentiate between vendor and staff tasks when you have to take a team member off of the task and assign a vendor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Arabella P. Office manager Hospitality ### "Breezeway is a gamechanger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 It has been a game changer for our company, the organisation and flow of everything has been a delight and honestly taken a lot of pressure off of our backs. The customer service is amazing and the strive on making it the best system for everyone by taking all feedback into account. Pros Ease of organisation, automated task triggers, notifications, ease of use on both desktop and phones, clear to learn how to use (uncomplicated system) and so much more! Cons As its a newer system, there are still things that don't quite work, for example certain things will fail to be automatically scheduled when they are due to be, however this is a temporary problem that will be fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186514/Breezeway/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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