# Korbyt Booking Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Korbyt Booking the right Meeting solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186530/Rendezvous-Workspace-Meeting-Room/reviews

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Korbyt Booking

4.7 (17)

[View alternatives](https://www.capterra.com/p/186530/Rendezvous-Workspace-Meeting-Room/alternatives/)

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Last updated April 15th, 2026

# Reviews of Korbyt Booking

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Annmarie M.  
Project Manager  
Food & Beverages  
Used the software for: 2+ years

### "Rendezvous Review"

May 30, 2019

5.0

Reporting is great to understand our properties and utilization Support is very good

Pros

Software is flexible and support is amazing. Simple or Complex bookings system is intuitive. Accounting and reporting is robust. Customer service and Training Mobile functionality

Cons

would love for the system to be PCI compliant without integrating with another system

Review Source

SE

Sharyn E.  
Senior IS Project Manager  
Law Practice  
Used the software for: 2+ years

### "Global Rendezvous Implementation"

June 29, 2020

5.0

“Having worked with NFS for a year I can’t rate their services highly enough. As a result of a company merger, we integrated our systems, and Rendezvous was the application of choice for room booking having been successfully used in the US for years. Since the initial global implementation, our scope has expanded and we’ve continued working with NFS to modernise a new building with panel technology and implement hot-desking. We’re now able to utilise the software to support our return to work strategy. The commitment, flexibility and expertise of our consultant has allowed for seamless transitions and I look forward to seeing where this technology takes us in the future”.

Pros

\* Ease of use, both end user and admin \* Seamless migration \* Customisable to meet our requirements \* Mobile App, both Apple and Android \* Ability to book via Floor Plans \* Quality training provided with extensive guides \* Adaptability to meet ever changing requirements \* Development turnaround times \* Customer Service

Cons

\* We've yet to see any cons with this software

Reason for choosing Korbyt Booking

Our US offices were already using Rendezvous and were happy with the software and customer support, meanwhile in the UK we were having issues with our current product. After meeting with the NFS team and quickly developing a good relationship, our model was priced and was cost effective, so it was an easy decision. The first introduction is really key for me in any RFP, and they were professional, knowledgeable and likeable. The latter being really important when working on a large programme of work with challenging timescales!

Review Source

SH

Susann H.  
Conference Services Manager  
Legal Services  
Used the software for: 2+ years

### "Rendezvous"

July 9, 2019

4.0

Pros

Customer service is great and on the front end was fantastic. They did a lot to assist us in getting ready for the transition.

Cons

After many years of using the software, it is not a perfect fit for a law firm.i so believe t was built initially for the hospitality industry. Some of the peculiarities to our industry and practices can make things a bit more complicated than we would like.

Reason for choosing Korbyt Booking

At the time it was the best fit for us.

Review Source

SB

Sterling B.  
Facility Manager  
Legal Services  
Used the software for: 6-12 months

### "Review of NFS rendezvous"

February 11, 2021

5.0

We needed to upgrade our conference room software program from a very old version from another competitor. The transition to NFS has been easier than we thought, and has given us more tools to manage services that are tied into conference room scheduling, meetings and execution of the meeting.

Pros

Ease of use. Intuitive. Well laid out. Very logical once you start using. Lots more options for end-users. As an admin much easier toe make changes to the program.

Cons

So far I have no complaints. The rollout and support has been excellent. Once we went Go Live, it took very little time to get use to the new product and become proficient very quickly.

Alternatives considered

[EMS](https://www.capterra.com/p/232490/EMS-Scheduling-Software/)

Reason for choosing Korbyt Booking

Easy of use, features and functionality, reputation of the company, tenure of the sales staff( \[SENSITIVE CONTENT HIDDEN\] had been calling on us for over 10 years), understanding of the legal industry

Review Source

DJ

Debra J.  
Client Service Manager  
Legal Services  
Used the software for: 2+ years

### "Rendezvous Review"

May 28, 2019

5.0

Overall experience is very positive, we having been using this product for over 14 years and apart from a few teething problems when we moved office locations its been a good experience.

Pros

User friendly and easy to navigate. Also the system allows us to automatically enter a valid matter number or GL charge code.

Cons

There was a period of time where our charge back reports were not pulling down the correct data. This was however corrected within 2 days of identifying the issue.

Reason for choosing Korbyt Booking

Matter or Nominal code automatic validation.

Review Source

BK

Barbra K.  
Manager, IT Project Portfolio  
Law Practice  
Used the software for: 6-12 months

### "Rendevzous Boardroom Software"

May 23, 2019

4.0

Our experience has been generally positive. The implementation specialist and trainer was very knowledgeable.

Pros

Ability to book rooms across multiple locations with different meeting requirements.

Cons

Integration with WebEx to provide webex link details as a feature would be helpful.

Reason for choosing Korbyt Booking

They still had a local installation with perpetual licensing as we were not ready to move this service to the cloud. Most of the cloud hosted providers did not have Canadian hosting site. The diary view was colourful and simplistic.

Review Source

MP

Murray P.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Why I continue to use Rendezvous and why it should be considered "

May 16, 2019

5.0

Fast, reliable and easy to use. The current added bonus is the information stored over the years which is helping us analyze our business and our customer needs.

Pros

Its hard to say what I like most about Rendezvous but here's a list of likes: Low learning curve in training staff. Ease of use, almost non existent software issues in 5 years and when there was the delay was brief, friendly client support, ability to marry software to other software i.e. QuickBooks, Fair pricing, adaptable to our needs and a nice looking product. Actually there is a most like and that would be having an off the shelf software (My words) that a small to large business does not have to engineer from scratch.

Cons

Its what I like the least about any reservation software and that's total adaptability to my needs but that's practically impossible as most unique business's like ours will always require modifications. In saying that Rendezvous stood out in minimizing modifications in our situation.

Review Source

RR

Rishad R.  
Manager, Applications  
Legal Services  
Used the software for: 2+ years

### "Rendezvous Review"

February 9, 2021

5.0

Pros

The product was easy to use, had options for both a web based platform and an Outlook integration, was easy to administer and perform changes for options for the various support teams including client catering services and technology and as the pandemic changed our focus to a more virtual service model, it was easy to reduce administrative capacity limits in rooms.

Cons

The Outlook plugin isn't very user friendly, especially for those that have been used to a web based booking system like we have for so long, so uptake on it has been low.

Review Source

MAV

Mary Anne V.  
Assistant Head, Innovation Development and Technology  
Education Management  
Used the software for: 2+ years

### "Very happy!"

July 10, 2019

5.0

Excellent.

Pros

Our event requirements are complicated - we have external bookings as well as internal bookings. We have thousands of events each year. We have to publish several calendars to our community auto-pulling from Rendezvous. We have 200 people requesting events and associated supports such as food. At least a thousand of the events are recurring and need to be ported over from one year to the next, and each year will have different support needs (eg food). The system works!

Cons

Some users find it hard to remember how to use if they are not using it frequently. We solve this problem by having short and easy screen casted instructions.

Review Source

RW

Rob W.  
Meeting Plan & Hosp Assoc  
Financial Services  
Used the software for: 2+ years

### "NFS Review"

May 29, 2019

5.0

Pros

The ease of use for our end-users. I also recently have been put in charge of everything Room Scheduling related with no experience on the technical side and your team (especially Drew) have really helped me navigate all changes/updates

Cons

The limited reporting features can cause a wrench in some reporting aspects, but it can usually be resolved.

Review Source

JK

James K.  
Estates Information Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great company, great product"

June 25, 2019

5.0

Pros

Ease of use. Flexibility of the company who are always willing to listen and try to encorporate new ideas into the system to improve the functionality.

Cons

Complicated administration. Whilst the system is extremely easy to use for the end user there are a lot of settings that are not that easy to navigate on an administrative side.

Review Source

KO

Kirsty O.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great staff"

May 28, 2019

4.0

Very reactive team who will help with any problems we have

Pros

It is very user friendly and the web version is very good to look at

Cons

The meeting usage data reports and or the ad hoc reports

Review Source

RM

Robert M.  
Corporate Vice President  
Insurance  
Used the software for: 6-12 months

### "Rendezvous success story"

February 11, 2021

5.0

Our previous tool was an outdated Lotus Notes Database. The Rendezvous tool was amazing at first site and as the senior manager of the administrative team, I leaned on my team to give me feedback. Overwhelmingly, Rendezvous was the tool they loved. From initial presentation to installation, the Rendezvous team has been top notch and has delivered on all of their promises.

Pros

What drove us to the software was the ease of use. What solidified the selection was the team that supports the software from the salesperson to the \[SENSITIVE CONTENT HIDDEN\] to the tech support. This company gives all of itself to ensure we have had the best experience possible.

Cons

Thus far I have not seen anything notable to point out.

Review Source

SB

Shaun B.  
Banqueting Manager  
Banking  
Used the software for: 1-2 years

### "Workspace"

June 4, 2019

5.0

Pros

User friendly, easy to use system. Has all the trace ability and history that one needs. Room usage maximization is key.

Cons

Allocating addons to resources was a pain full process

Review Source

LM

Leslie M.  
Senior Training Manager  
Legal Services  
Used the software for: Less than 6 months

### "Renezvous is definitely steps above what we previously used"

May 21, 2019

5.0

Pros

When we decided to replace our existing software for conference room booking, we needed two things - the ability to book multiple rooms in a single reservation, and the ability to easily book multiple rooms across different time zones. Workspace handles both of these beautifully and easily.

Cons

Because there is so much functionality, the configuration can take a while - in fact, much longer than we originally anticipated. The support folks doing the configuration are great to work with, but it really forces you to dig and get answers, which can be difficult when trying to get the needed information from a variety of sources/locations.

Review Source

RG

Raja G.  
Head - IT Systems  
Retail  
Used the software for: Less than 6 months

### "Easy to use - packed with functionalities"

January 25, 2021

4.0

Pros

Very easy to use. The NFS team were incredibly helpful to make sure all our users were onboarded in record time. Kudos to the team for going out of their way to assist us in going live within a week.

Cons

The interface could be improved. And scanning the QR codes seems to take a little longer than it should.

Review Source

TB

Tara B.  
Office Manager, North America  
Investment Banking  
Used the software for: Less than 6 months

### "Easy to use room booking software"

February 18, 2021

4.0

Pros

Software is intuitive and customer service has been good.

Cons

Could be improvement with the flow of booking and where things are on the page.

Review Source

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