# Page 3 | Hotspot Shield VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Hotspot Shield VPN the right VPN solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186549/Hotspot-Shield-VPN/reviews

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Hotspot Shield VPN

4.3 (80)

[View alternatives](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Hotspot Shield VPN

## Showing most helpful reviews

Showing 51-75 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kush M.  
Intern  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Works like a charm, high speeds, costly"

April 8, 2020

5.0

It was a good experience, I would recommend for a trial basis.

Pros

In some situations when I needed to do torrent Hotspot Shield VPN was the one which bypassed all firewalls.

Cons

It's costly if they offer more bandwidth that will be good. Also, they update it a lot!

Review Source

SP

Sanel P.  
Software Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Hotspot Shield"

December 31, 2019

2.0

You get what you pay for. Buy a quality VPN and do research looking for data leaks and country that company resides in.

Pros

It is easy to use. Did have a history of better service for clients. Can be bundled with other products.

Cons

It can be gotten for free. Many free VPN's typically sell data. Has had a data leak of user information.

Review Source

iA

islam A.  
Self-employed  
Internet  
Used the software for: 6-12 months

### "Hotspot Shield VPN \_ experiment with"

August 6, 2021

5.0

Great program, popular on the Internet But the paid version is better, he thought that they should continue it because it gives more advantages than an IP address, it is available, they can create offers for the reduction and work on the paid version only, this is an opinion about my experience of the product

Pros

Easy to use, free version with limited space

Cons

The free version is sometimes interrupted because the space is limited, one address does not allow you to all countries

Review Source

VR

Verified Reviewer  
CEO  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Easy to use but does not work well streaming services"

January 19, 2023

3.0

Pros

Cost is low and the VPN is very easy to use

Cons

It does not work well with streaming services such as Netflix and Hulu

Review Source

RK

Ramiz K.  
Executive  
Farming  
Used the software for: 2+ years

### "Excellent Software for VPN Services"

August 28, 2021

5.0

Overall Experience with this software is Great. I recommend this software to all my friends and relatives to use. Very Easy to Use, Good Speed of Connectivity.

Pros

Very Easy to Use and Covers the VPN for Many Popular Countries. I have used this software many times in my daily routine work. It works fine. Speed is Good. Great

Cons

Many of its features are paid and users have to pay for accessing its features. Most Advance and Great features are paid. It's not fair. All Services should be free.

Review Source

Joshua M.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "Best Free VPN, Not Sure On Paid Version"

February 9, 2021

5.0

Overall, this is the best free VPN service we've ever used.

Pros

The best part of this software is an alternative way of obtaining decent service speeds than paying a monthly fee. We don't have to use VPNs all the time, but only occasionally. Thanks to Hotspot Shield's feature that allows you to watch an ad to earn VPN time, it accomplishes what we need without the need to commit to a monthly fee for limited use. Not only that, it gives you USABLE speeds, which is not common with free VPN options.

Cons

Not really a complaint, but an observation. The ads are not very relevant. They are almost all for mobile games.

Alternatives considered

[TunnelBear](https://www.capterra.com/p/146806/TunnelBear/)

Reason for choosing Hotspot Shield VPN

Usable speeds with a free option.

Review Source

Gede Ananda A.  
Chief Executive Officer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Shield your location with Hotspot VPN"

April 23, 2021

4.0

I've been using Hotspot Shield almost for 3 months now, the monthly pricing so affordable, even for college students like me. Definitely helped me do protect my daily internet activity, helped me a lot to browse Reddit since it's blocked in my country. I use this app on PC and Android without any problem.

Pros

The clean user interface, I like it a lot, especially on Android. Wide range of servers users can choose from. Gaming compatibility with low ping and it's cheap, even students can afford this.

Cons

The free/trial version needs some rework, because the last time I use it on the free version, the servers always led me to Middle east countries like Iran, and all the google results becoming Arabic. Sometimes the Cloudflare always asking me for Captcha because Cloudflare reports that I have a huge amount of traffic issues coming from my IP.

Review Source

TE

Tugce E.  
Doctoral candidate / Sessional lecturer  
Public Policy  
Used the software for: 1-2 years

### "Its pros outweigh its minor "flaws""

November 21, 2019

4.0

Pros

What I like most about this software is that it allows me to easily access the content I want to watch in different countries without much hassle. It is easy to use it and does not require much of a tech knowledge, especially after it is downloaded on your computer. It is pretty reliable and works in most of the cases.

Cons

The only downside that I have so far experienced is something that is also common for its competitors: issue of reliability. There is also the risk that the software cannot provide access even if it is connected and everything is as should be or disconnects or stops working when you change a tab and/or go to another webpage.

Review Source

HA

Hakob A.  
Applications Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A fast and reliable VPN service"

December 20, 2022

5.0

I used Hotspot Shield VPN for nearly a year and I was extremely satisfied with its reliability. I always had a stable and fast connection, no matter where I was setting my connection location. It has a user friendly interface and an advanced encryption for safe browsing.

Pros

1\. Quick and secure connection to the servers and fast browsing.2. Simple and clean interface.3. Support of multiple devices

Cons

1\. To unlock all the features, a subscription is required, which is more expensive compared to other VPN services.2. Some countries do not allow it so it simply doesn't work there (of course this is not the issue of the service but rather the specific government issue)

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: I used a free trial

### "Fast and safe"

November 8, 2019

4.0

I use it to connect safely to keep safe my phone and computer

Pros

Hotspot shiel vpn is a good vpn software, you can keep safe your connection and you can connect fastly without any problem.

Cons

After 7 day for free it is impossible to connect on mobile and on computer you have just limited time and the app always disconnects.

Review Source

kR

karen R.  
makeup artist  
Cosmetics  
Used the software for: 2+ years

### "Easy and Fast "

May 2, 2020

5.0

Pros

This app is always one of my #1 apps to go to when i need hotspot VPN especially at school when you use their WiFi it blocked off some of the social apps but with this app on your phone turned on there's nothing that's being blocked.

Cons

There's nothing bad to say about this app but besides that sometimes its kind of slow but it just a lottle lag and then it gets going faster.

Review Source

Osarumwense I.  
Assistant Director  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Hotspot Shield, Premium subscription Not Worth It."

May 26, 2021

2.0

I expected more than I got from Hotspot Shield. It wasn't a good experience.

Pros

With its excellent connection speeds, useful Netflix unblocking power, Hotspot Shield has the ability to make you want to fall in love with it. Simple interface and easy to navigate.

Cons

The amount of annoying ads deliver to your device so you can use its free service is appalling. This should be looked into. Recently, it's not connecting properly. The connection failures should be looked into. It is very difficult to login most times. Even after paying for premium service, the account still remains basic with no premium access. These shortcomings should be addressed.

Review Source

VR

Verified Reviewer  
Systems Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Hotspot Shield VPN review"

January 23, 2023

4.0

Pros

many different server locations split-tunneling according to the domain. bulky services package

Cons

Android's free version is throttled and is sponsored with customized advertisements

Review Source

AS

Amin S.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Was good before!"

May 25, 2021

1.0

It was a good app but the protocol used by the app is not working anymore in my country.

Pros

This app is user friendly and easy to use. It also has some options for experienced users.

Cons

The app does not work anymore in my country. I have to switch to other VPN apps although I used this app more than 2 years.

Review Source

SS

Shannon S.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Cannot protect home network "

November 27, 2019

1.0

Pros

I installed this on my home Computer. I found out it was only protecting my computer IP address but not my router IP address. I contacted the company, 2 weeks after paying for A month subscription. They just stated “sorry they are unable to protect my system”. They did not offer to refund the rest of the month, nor did they offer any solutions to try. They turned off my VPN immediately , so I lost the remainder of the month I had already paid for as well.

Cons

Does not protect home networks, terrible customer service.

Review Source

Md Forhadul Islam S.  
Sales Executive  
Hospitality  
Used the software for: I used a free trial

### "Easy To Connect"

October 18, 2020

4.0

Pros

Hotspot Shield VPN is a very friendly user interface. it easy to understand. The most attractive part of Hotspot Shield is easy to connect without a buffer. Without creating an account you are easily collected the VPN and Use on High-Speed Internet on your restricted website.

Cons

Hotspot Shield VPN gets the Grant access to the device. I think Hotspot Shield team should work on this part. For this reason, the app is open in the background, and the battery is consumed a lot.

Review Source

Jeremy S.  
Pipefitter  
Construction  
Used the software for: I used a free trial

### "Wouldn’t download "

March 13, 2020

3.0

Pros

That it was fairly cheap and when worked worked great

Cons

The constant disconnections and wouldn’t autostart

Review Source

Mohamed A.  
ESH Officer  
Mining & Metals  
Used the software for: Less than 6 months

### "EASY VPN app"

October 4, 2019

3.0

Pros

it is easy to use and has a free version.

Cons

It is not stable and speed is not great.

Review Source

ZA

Zech A.  
Teacher  
E-Learning  
Used the software for: 1-2 years

### "Great VPN"

April 6, 2021

5.0

Overall I would suggest this software to anyone looking for a VPN.

Pros

I have been shopping around for a VPN for some time and finally gave this a try. I enjoy it and like the added security this affords me.

Cons

It does at times interfere with normal internet activity such as streaming but a lot of that is to be expected with a VPN.

Review Source

Mafalda C.  
Freelancer  
Management Consulting  
Used the software for: I used a free trial

### "Worked the best "

December 18, 2019

5.0

This VPN was the best in allowing me to stay in touch and work while travelling.

Pros

I had not heard of this VPN, while I had heard a lot about others, I was recommended by friends to get this one for my trip to China. I got one more VPN just to be safe and Hotspot Shield was the best one.

Cons

Not much to say since my use of it was not extensive and it worked well for me. Probably it would be great if it was available for other operating systems.

Review Source

OT

Oğuz T.  
Specialist Doctor  
Hospital & Health Care  
Used the software for: 6-12 months

### "A GREAT ALTERNATIVE VPN PROVIDER"

June 9, 2020

4.0

To summarize it's there whenever you need a VPN connection. It's easy to use and working smoothly.

Pros

I use it when I'm in a hurry because it's really fast and easy to use. With just one click you can connect without any problem and you're connected. It provides security when you're on public wifi.

Cons

It costs a little more than the other VPN providers. It can be more affordable. But still worth to give money to Hotspot Shield.

Review Source

VR

Verified Reviewer  
IT Developer Engineer  
Consumer Services  
Used the software for: I used a free trial

### "It allows you to see some content but with limited countries "

June 8, 2022

3.0

Pros

the free version is easy to use, but only the professional version gives you unlimited data and country selection

Cons

In the free version, you can only pick up some places in the US or Europe and sometimes it doesn't hide very well your IP

Review Source

ME

Mohamed E.  
Pediatric register  
Hospital & Health Care  
Used the software for: I used a free trial

### "Vpn helps in internet acess"

April 4, 2024

5.0

Pros

Its fast and secure way of internet browsing

Cons

Cost is high but still better price for good service

Review Source

VK

Victor K.  
CEO  
Music  
Used the software for: I used a free trial

### "I Love Hotspot Shield"

May 25, 2021

5.0

Pros

I loved the way it hides itself on a mac. Being completely transparent in the workflow

Cons

Honestly. Almost nothing. It's the perfect VPN software

Review Source

VR

Verified Reviewer  
Finance Analyst  
Oil & Energy  
Used the software for: Less than 6 months

### "A decent hotspot software"

June 29, 2021

4.0

Using Hostpot Shield VPN has been a decent experience. I had some reliability issues.

Pros

Hotspot Shield VPN provides decent quality VPN connection for private browsing. Also it allows to open websites which are normally blocked or filtered in your country. You can choose servers among a list of countries you want to join.

Cons

Connection gets lost frequently. Even paid version is not as reliable as some of the competing products.

Review Source

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