--- title: "WatchGuard AuthPoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WatchGuard AuthPoint the right Authentication solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/" page_type: "reviews" language: "en" --- WatchGuard AuthPoint 4.7 (104) [View alternatives](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of WatchGuard AuthPoint Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews RM Randall M Technical Support and Implementation ServicesComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer of security without complicating access for users, as the process is usually straightforward for end users due to the various available authentication options.“ August 29, 2024 DV Dan V IT Ops ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The only issue I have with wG AuthPoint is the fact you have to use AuthPoint multi factor authentication app and you cannot use a third-party app to set up a token on your phone.“ October 29, 2024 PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management.“ June 3, 2025 RM Randall M Technical Support and Implementation ServicesComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “In certain cases, some specific end users may experience issues receiving the push, even due to reasons unrelated to AuthPoint.“ August 29, 2024 PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app.“ June 3, 2025 MW Matt W Systems AdministratorOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. “ May 7, 2024 TE Thomas E Admin sytème et réseauInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “We use t to secure connections to Watchguard Portal so that users don't have to use a password, i'ts secure and simple for them, much more as other solutions.“ November 5, 2024 TC Timothy C Senior System EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Push notification is slightly inconsistent.“ November 6, 2024 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael R. Network Security Engineer Computer & Network Security Used the software for: 2+ years ### "Great MFA and SSO authentication solutions" July 28, 2025 5.0 I am very satisfied with WatchGuard AuthPoint. I find setup and management of the AuthPoint solution fairly easy and well documented. Watchguard support is excellent for the solution. Diagnosing issue with logins is easy thanks to the audit logs. Pros Easy and secure access to management through Watchguard Cloud. Documentation for integration with products is available on Watchguard website. The AuthPoint app for the mobile device (Android and Mac) is secure and easy to use. The SSO portal for applications is easy to configure and very convenient for end-users. Cons The rare outages of the service which delays or prevents logins. AuthPoint app will not allow me to sort tokens or filter / search for tokens which is a burden when users have dozens on tokens. Switched from [Aladdin](https://www.capterra.com/p/10013812/Aladdin/) Quality of support from WatchGuard and easy of setup. Review Source Christian D. Network engineer Government Administration Used the software for: 1-2 years ### "one year utilizing Authpoint MFA on new phone." August 7, 2025 5.0 Out of all of the MFA apps Authpoint is the best and easiest. Being able to log on with a QR Code when machine is offline is a huge plus. Pros The ease to add the tokens to the app and labeling them. Also, being able to back up to the cloud is extremely convenient. Cons The lag when getting a token to prompt. Another con is that not all token can be added to the same app. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) security features and bundles. Especially since its able to be implemented on multiple applications Review Source MW Matt W. Systems Administrator Oil & Energy Used the software for: 1-2 years ### "Not a product I would recommend" May 7, 2024 2.0 I would change to DUO in a heart beat. DUO is far superior and even the lower levels of DUO is better than this. Pros It can at least do push notifications. Cons You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. The portal is horrible. I don't even contact support unless I'm forced to because it sucks. Even your re-sellers, or at least the one I have to use, charge me to work up a quote. Review Source RM Ranjan M. IT Manager Media Production Used the software for: 2+ years ### "Auth point Feedback\_MFA" March 3, 2025 5.0 It's good enough while using in the data security platform. I have been using the Auth point for 5 years and it's good to use. It would better if there are any AI features involved in the watchguard cloud portal Pros Strong MFA activities, Fully Cloud management and quick support available from watchguard Cons Only depend on mobile device instead of email security, AI tools to configure & troubleshooting, Complicate while configure the authpoint Switched from [Localyser](https://www.capterra.com/p/177408/Localyser/) Because of the security features available in the Watchguard Review Source PF Paulo F. System E Information Technology and Services Used the software for: 1-2 years ### "Reliable and User-Friendly MFA Solution with Strong Integration Capabilities" June 3, 2025 4.0 Overall, my experience with WatchGuard AuthPoint has been positive. The solution is reliable, easy to deploy, and integrates well with existing infrastructure. It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management. Pros AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app. Centralized access management enhances security and user adoption is quick. Cons Limited customization in user portal and occasional delays in push notifications. Integration with some third-party apps can require manual configuration. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing WatchGuard AuthPoint I did not choose, i implement both solutions Review Source KF Kevin F. IT Support Plastics Used the software for: 2+ years ### "Excellent way to secure you VPN using MFA" August 1, 2025 5.0 Very good quality and service provided. Setup can be a little complicated but there are step by step guides available on the Watchguard website. Pros Provides secure VPN access using a MFA token. Can be centrally managed via the Watchguard online portal. Cons No ability for an end user to reset their Token if they lock themselves out. Must use Watchguard AuthPoint App, cannot be used via MS or Google MFA apps Review Source IG Igor G. CEO Consumer Services Used the software for: 2+ years ### "Authpoint Secures our Clients" June 3, 2025 5.0 Easy to setup and use with our clients. The clients feel safer with mfa sign ins. And of course it works perfect with a watchguard Firewall. Pros Authpoint is easy to setup and use. The users really easy uses it with their smartphones because the authpoint app is really good. Cons Right now we dont have any Cons. Maybe they will come later. The system has only been down one time in three years. Review Source SK Steven K. IT Director Food Production Used the software for: 6-12 months ### "Authpoint gets the job done" June 3, 2025 5.0 Overall it has been very good, few pain points at all and it has helped us strengthen our security posture. Pros There was a lot of available documentation related to the set up process that made it so easy to get set up, when I had any questions, support was very easy to reach out to and solve my problems. Cons It can be confusing for some users to use, if they are not familiar with MFA, and the app permissions on android can cause problems that I have seen for a select user, otherwise it's very robust. Review Source MY Michel Y. Analist Information Technology and Services Used the software for: 6-12 months ### "WatchGuard" April 9, 2025 5.0 Good, but there is still room for improvement and stability of features Pros Very easy to configuration in new instalations Cons In one or more use, this is a necessary re send to validation Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing WatchGuard AuthPoint Low cost benefit in comparation to Microsoft Review Source BL Brian L. Owner Computer Networking Used the software for: 1-2 years ### "Watch AuthPoint works!!" June 4, 2025 5.0 I am overall extremely satisfied with both watchguard and authpoint app, it is simple to use and protects the network! Pros I like the fact that authpoint allows me to securely access my VPN without issues. We can keep our clients secure Cons Setup and install was abit cumbersome but with the great support from watchguard we were able to get through! Review Source SM Sunny M. Systems Engineer Marketing and Advertising Used the software for: 6-12 months ### "Great addition to WatchGuard UTM and RDS. " December 3, 2024 5.0 Great support to get up and running from WatchGuard. Pros Easy and simple setup on Windows Server RDS. Secures remote user accounts with 2FA at the point of login with different authenication methods. Cons Minor issue of push notification sometimes timesout but not a big issue, security is of more importance. Review Source FL Felix L. Fachinformatiker Systemintegration Information Technology and Services Used the software for: 2+ years ### "Very easy to handle, good security. Portal sometimes slow." November 11, 2024 5.0 It very easy to handle but sometimes quiet slow. Pros It is very easy to setup and works consistent. It is easy to manage even for the end-user with the captive portal and generates another layer of security. Cons Sometimes the portal is really slow when it comes to loading the customer-sites and opening the configuration page. Review Source BS Bob S. CIO Real Estate Used the software for: 2+ years ### "Authpoint - MFA made easy and affordable" September 15, 2023 5.0 A great product, sensibly priced with great add-on features with WatchGuards typical excellent support behind it. Pros The ease of use, both in the deployment and in the end user experience is great. The range of options for authentication is also idea, from rolling time-sensitive codes to push notifications. It’s a great solution. Cons Honestly nothing at the moment. When they move all the end user security under one umbrella product it will be more convenient certainly, but there are no real gripes that I have with it at all and we’ve used it for a few years now. Reason for choosing WatchGuard AuthPoint Price, features and the integration with our existing WG infrastructure. Review Source RM Randall M. Technical Support and Implementation Services Computer & Network Security Used the software for: 1-2 years ### "WatchGuard AuthPoint MFA" August 29, 2024 5.0 The overall experience with AuthPoint has been quite positive. The tool significantly enhances the security of our clients, providing peace of mind regarding the protection of our resources. It offers various methods to authenticate users and provides granularity for controlling the configuration. It’s a solution I would recommend to other companies looking to improve their security posture without adding unnecessary complexity to the authentication process. Pros I believe AuthPoint is a good tool with a not-so-complex implementation and very intuitive to use. The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer of security without complicating access for users, as the process is usually straightforward for end users due to the various available authentication options. Cons Sometimes push notifications can take a bit longer than desired to arrive. This is not always a problem with the tool itself, as there are other factors that can influence this response time or how users receive them. In certain cases, some specific end users may experience issues receiving the push, even due to reasons unrelated to AuthPoint. Additionally, while AuthPoint integrations with other vendors are generally straightforward, some may encounter issues, especially with older platforms. Review Source NP Nathan P. Project development Information Technology and Services Used the software for: 2+ years ### "It does what it's intended to do." September 19, 2024 4.0 It's limited but works well for mobile VPN users which is what we typically use it for. Pros Authpoint is easy and integrates with multiple platforms. I would recommend it for third party MFA requirements above others. Cons It's not the most intuitive to configure. Review Source TR Tammy R. Office Manager Accounting Used the software for: 6-12 months ### "Watchguard for safer computers" May 13, 2024 5.0 Watchguard is an easy to use and reliable form or 2 factor authentication. When you have sensitive data to care for, Watchguard is a great option. Pros I like that firm can feel confident that only the person assigned that device is allowed to access that device, even if their password is compromised. Cons There is nothing that I do not like about Watchguard. It is easy to use and very reliable. Review Source RC Randall C. Sr. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Great product to keep you secure." November 7, 2023 5.0 Pros The various methods we have with Authpoint for authenticating make it very easy to deploy for our clients. Once it is up and working, you pretty much can count on it to work. Cons Implementation can be difficult at times based on how complex your firewall configuration is setup. Reason for choosing WatchGuard AuthPoint It was easier to integrate with our firewall for the VPN users. Review Source JR Javier R. Director Computer Software Used the software for: 2+ years ### "Review of AuthPoint" August 13, 2024 5.0 Great. Responsive when needed help, no issues. Pros Easy to use and install into my environment Cons Nothing, I have not ran into any issues. Review Source bW bob W. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Great product for MFA" February 12, 2024 5.0 Pros Great product for MFA and cyber security insurance regulations. Great product to make sure your VPN only lets connect the ones that need connecting. Cons It's easy for a tech person to set up however someone who doesn't have tech skills tends to have a harder time. Review Source AM Anthony M. Associate Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Keeping the Server Safe" March 13, 2024 5.0 Great. Easy. Does what it says it will and is consistent. Pros Easy to use and works like is promised. Grateful for the multi-factor and how easy it is to use. Cons Nothing here to dislike. Simple and works - what more could you want? Review Source ST Sean T. Application Analyst Consumer Goods Used the software for: 1-2 years ### "WatchGuard AuthPoint Good for Small/medium size company" October 19, 2023 4.0 Pros I enjoy the push notification and mobile app approval process. They do also allow hardware tokens that can be assigned to users in case they don't want to download the app.In the mobile app it also allows the user to migrate their token to a new phone by ease. Cons Users sometimes can't connect after sending push notification to the app for approval. It shows they were successfully connected from the Admin portal though. In most case we would have to reinstall most updated firmware SSL Client App. But this would require to be in person for admin credentials. Other issue is when users remotely connect, they quickly get disconnected after successfully connecting. This has been constantly happening, could be due to the user's home Wi-Fi but still unclear at the moment. Review Source RG Roshan G. I.T. Analyst Mining & Metals Used the software for: 6-12 months ### "AuthPoint Rulmeca" April 22, 2024 5.0 Pros I love how quick and easy it is to set up and sync with AD. Cons Not clear instructions online to guide through the process Review Source AS Adrian S. Network and Servers Admin Education Management Used the software for: 6-12 months ### "Watch guard AuthPoint - Just enough MFA" November 21, 2023 5.0 I’ve been using it for months and it seems very reliable and just works Pros Simplicity, easy of enrollment, solid product. Cons Seems a little bit too simple and the issues of needing to send a p for push notification can be solved with a different interface design (like press this button for Push notification) Review Source JW Jeff W. IT Admin Architecture & Planning Used the software for: 2+ years ### "Easy and quick deployment if you already use WG products" January 18, 2024 5.0 Pros It was so easy to roll out since we already were using WG as our gateway. Cons Probably hardest thing to do/setup is syncing with LDAP Reason for choosing WatchGuard AuthPoint we already had existing watchguard products Review Source FK Fatih K. IT Admin Architecture & Planning Used the software for: 1-2 years ### "AuthPoint MFA Talented" September 14, 2023 4.0 We are generally satisfied. performs its service. Pros Easy to use after installation.Push notification is very useful. Cons By its nature, initial setup is not easy. Reason for choosing WatchGuard AuthPoint Because our firewall is the same brand Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.