--- title: "WatchGuard AuthPoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WatchGuard AuthPoint the right Authentication solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- WatchGuard AuthPoint 4.7 (104) [View alternatives](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of WatchGuard AuthPoint Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management.“ June 3, 2025 DV Dan V IT Ops ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The only issue I have with wG AuthPoint is the fact you have to use AuthPoint multi factor authentication app and you cannot use a third-party app to set up a token on your phone.“ October 29, 2024 PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app.“ June 3, 2025 MW Matt W Systems AdministratorOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. “ May 7, 2024 TE Thomas E Admin sytème et réseauInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “We use t to secure connections to Watchguard Portal so that users don't have to use a password, i'ts secure and simple for them, much more as other solutions.“ November 5, 2024 TC Timothy C Senior System EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Push notification is slightly inconsistent.“ November 6, 2024 RM Randall M Technical Support and Implementation ServicesComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer of security without complicating access for users, as the process is usually straightforward for end users due to the various available authentication options.“ August 29, 2024 BY Ber Y Infrastructure ManagerMuseums and Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had to get additional licenses.“ October 24, 2023 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael R. Network Security Engineer Computer & Network Security Used the software for: 2+ years ### "Great MFA and SSO authentication solutions" July 28, 2025 5.0 I am very satisfied with WatchGuard AuthPoint. I find setup and management of the AuthPoint solution fairly easy and well documented. Watchguard support is excellent for the solution. Diagnosing issue with logins is easy thanks to the audit logs. Pros Easy and secure access to management through Watchguard Cloud. Documentation for integration with products is available on Watchguard website. The AuthPoint app for the mobile device (Android and Mac) is secure and easy to use. The SSO portal for applications is easy to configure and very convenient for end-users. Cons The rare outages of the service which delays or prevents logins. AuthPoint app will not allow me to sort tokens or filter / search for tokens which is a burden when users have dozens on tokens. Switched from [Aladdin](https://www.capterra.com/p/10013812/Aladdin/) Quality of support from WatchGuard and easy of setup. Review Source Christian D. Network engineer Government Administration Used the software for: 1-2 years ### "one year utilizing Authpoint MFA on new phone." August 7, 2025 5.0 Out of all of the MFA apps Authpoint is the best and easiest. Being able to log on with a QR Code when machine is offline is a huge plus. Pros The ease to add the tokens to the app and labeling them. Also, being able to back up to the cloud is extremely convenient. Cons The lag when getting a token to prompt. Another con is that not all token can be added to the same app. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) security features and bundles. Especially since its able to be implemented on multiple applications Review Source MW Matt W. Systems Administrator Oil & Energy Used the software for: 1-2 years ### "Not a product I would recommend" May 7, 2024 2.0 I would change to DUO in a heart beat. DUO is far superior and even the lower levels of DUO is better than this. Pros It can at least do push notifications. Cons You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. The portal is horrible. I don't even contact support unless I'm forced to because it sucks. Even your re-sellers, or at least the one I have to use, charge me to work up a quote. Review Source RM Ranjan M. IT Manager Media Production Used the software for: 2+ years ### "Auth point Feedback\_MFA" March 3, 2025 5.0 It's good enough while using in the data security platform. I have been using the Auth point for 5 years and it's good to use. It would better if there are any AI features involved in the watchguard cloud portal Pros Strong MFA activities, Fully Cloud management and quick support available from watchguard Cons Only depend on mobile device instead of email security, AI tools to configure & troubleshooting, Complicate while configure the authpoint Switched from [Localyser](https://www.capterra.com/p/177408/Localyser/) Because of the security features available in the Watchguard Review Source PF Paulo F. System E Information Technology and Services Used the software for: 1-2 years ### "Reliable and User-Friendly MFA Solution with Strong Integration Capabilities" June 3, 2025 4.0 Overall, my experience with WatchGuard AuthPoint has been positive. The solution is reliable, easy to deploy, and integrates well with existing infrastructure. It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management. Pros AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app. Centralized access management enhances security and user adoption is quick. Cons Limited customization in user portal and occasional delays in push notifications. Integration with some third-party apps can require manual configuration. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing WatchGuard AuthPoint I did not choose, i implement both solutions Review Source KF Kevin F. IT Support Plastics Used the software for: 2+ years ### "Excellent way to secure you VPN using MFA" August 1, 2025 5.0 Very good quality and service provided. Setup can be a little complicated but there are step by step guides available on the Watchguard website. Pros Provides secure VPN access using a MFA token. Can be centrally managed via the Watchguard online portal. Cons No ability for an end user to reset their Token if they lock themselves out. Must use Watchguard AuthPoint App, cannot be used via MS or Google MFA apps Review Source IG Igor G. CEO Consumer Services Used the software for: 2+ years ### "Authpoint Secures our Clients" June 3, 2025 5.0 Easy to setup and use with our clients. The clients feel safer with mfa sign ins. And of course it works perfect with a watchguard Firewall. Pros Authpoint is easy to setup and use. The users really easy uses it with their smartphones because the authpoint app is really good. Cons Right now we dont have any Cons. Maybe they will come later. The system has only been down one time in three years. Review Source SK Steven K. IT Director Food Production Used the software for: 6-12 months ### "Authpoint gets the job done" June 3, 2025 5.0 Overall it has been very good, few pain points at all and it has helped us strengthen our security posture. Pros There was a lot of available documentation related to the set up process that made it so easy to get set up, when I had any questions, support was very easy to reach out to and solve my problems. Cons It can be confusing for some users to use, if they are not familiar with MFA, and the app permissions on android can cause problems that I have seen for a select user, otherwise it's very robust. Review Source BL Brian L. Owner Computer Networking Used the software for: 1-2 years ### "Watch AuthPoint works!!" June 4, 2025 5.0 I am overall extremely satisfied with both watchguard and authpoint app, it is simple to use and protects the network! Pros I like the fact that authpoint allows me to securely access my VPN without issues. We can keep our clients secure Cons Setup and install was abit cumbersome but with the great support from watchguard we were able to get through! Review Source MY Michel Y. Analist Information Technology and Services Used the software for: 6-12 months ### "WatchGuard" April 9, 2025 5.0 Good, but there is still room for improvement and stability of features Pros Very easy to configuration in new instalations Cons In one or more use, this is a necessary re send to validation Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing WatchGuard AuthPoint Low cost benefit in comparation to Microsoft Review Source DV Dan V. IT Ops Manager Retail Used the software for: 2+ years ### "MFA Authpoint review " October 29, 2024 4.0 Overall, before last week, I thought it was very stable. Easy to work with once set up properly. The only issue I have with wG AuthPoint is the fact you have to use AuthPoint multi factor authentication app and you cannot use a third-party app to set up a token on your phone. Pros When it works , it works great. Easy to use and for the most part stable Cons This MFA attack crippled my business, now WG is telling me I need to buy botnet and geo location Subscriptions. Review Source KV Katherine V. Engineering Manager Telecommunications Used the software for: 1-2 years ### "Very Satisfied because simplicity and efficiency." August 29, 2024 5.0 It has been a good experience, it is easy to implement and use. We use it for two-factor authentication for VPNs with different manufacturers, also for MFA for remote desktops and this gives us more peace of mind by having double verification in the processes. Pros I like the simplicity of the product, no technical knowledge is required to be an end user. This makes it easy for customers to adopt it. Cons I would like the password manager to be able to have a shared vault, in very specific cases where collaboration is required on an account that cannot manage roles and users. Review Source JL John L. IT Support Information Technology and Services Used the software for: 2+ years ### "Using AuthPoint beyond WatchGuard products" April 6, 2023 5.0 I've deployed AuthPoint for WatchGuard mobile VPN client, as well as for OpenVPN to a pfSense firewall, and have used it to secure Windows Login. When configuring for the pfSense, there were issues that involved digging through several logs for all the services involved in getting it to work (AuthPoint Cloud, AuthPoint Gateway, Microsoft Network Policy Server, Active Directory and pfSense) Pros \- support for a wide array of products, including MFA for Windows Login- Cloud based management- Different policies for geolocation (geofencing and geokinetics), network location, time scheduling Cons \- per-user cost involved to use and if only using for mobile VPN, may not be worthwhile as there are "free" solutions available (ie. Microsoft Authenticator)- when using for 3rd party services, there can be a lot of troubleshooting involved amongst many services Review Source BY Ber Y. Infrastructure Manager Museums and Institutions Used the software for: 2+ years ### "AuthPoint Review" October 24, 2023 5.0 The AuthPoint gives us another layer of security. Pros The app is an important element of the approval process for AuthPoint. In addition, it's important to be able to allow those that needed access through the WatchGuard Cloud. Cons I wish the licensing aspect of the WatchGuard could be easier to understand and easier to manage. After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had to get additional licenses. Reason for choosing WatchGuard AuthPoint Easier to use and secure. Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Already familiar with WatchGuard AuthPoint. Review Source TR Tammy R. Office Manager Accounting Used the software for: 6-12 months ### "Watchguard for safer computers" May 13, 2024 5.0 Watchguard is an easy to use and reliable form or 2 factor authentication. When you have sensitive data to care for, Watchguard is a great option. Pros I like that firm can feel confident that only the person assigned that device is allowed to access that device, even if their password is compromised. Cons There is nothing that I do not like about Watchguard. It is easy to use and very reliable. Review Source RC Randall C. Sr. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Great product to keep you secure." November 7, 2023 5.0 Pros The various methods we have with Authpoint for authenticating make it very easy to deploy for our clients. Once it is up and working, you pretty much can count on it to work. Cons Implementation can be difficult at times based on how complex your firewall configuration is setup. Reason for choosing WatchGuard AuthPoint It was easier to integrate with our firewall for the VPN users. Review Source JR Javier R. Director Computer Software Used the software for: 2+ years ### "Review of AuthPoint" August 13, 2024 5.0 Great. Responsive when needed help, no issues. Pros Easy to use and install into my environment Cons Nothing, I have not ran into any issues. Review Source SS Shaun S. IT and Systems Development Manager Printing Used the software for: 2+ years ### "Great extra layer of security" September 18, 2024 5.0 From implimentation though to end user experience, we have had no issues at all. Pros Simple, easy to use and integrates perfectly with our WatchGuard NG Firewall Cons Co-terminus licence additions move the renewal dates. Review Source EM ERICK M. IT AND NETWORK SPECIALIST Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "2FA AND WATCHGUARD FOR US" January 23, 2024 4.0 I really like it. Though getting it complete is a bit of a challenge Pros I like the look of the App. I really like the way a push notification can be asked for. I have the control to revoke or re authenticate tokens. If I need to block a user device, it is just a couple of clicks and done. Two of our users do not have cellphones and it was good to know that I can use security fobs to implement watchguard 2FA for them Cons Setup was really tricky and convoluted. I had to ask another co-worker that had previously implemented it at another site for help. User setup was not intuitive. Reason for choosing WatchGuard AuthPoint We are using a WG router for VPN connections. Review Source CNN CH Neoh N. Head of IT Industrial Automation Used the software for: 2+ years ### "Mobile-Based MFA" October 19, 2023 5.0 Pros WatchGuard AuthPoint is a multi-factor authentication (MFA) solution designed to add an additional layer of security to the user login process. It's suitable for businesses of all sizes that are looking to enhance their security posture by protecting against unauthorized access to sensitive data and applications. Cons Not applicable. No comment. No further feedback. Review Source JR Jason R. SysAdmin Accounting Used the software for: 2+ years ### "Outstanding product with excellent service support" December 11, 2023 5.0 Fast expert customer service and tech support Pros Technical engineers have been knowledgeable. Cons Cons: What did you like least about WatchGuard AuthPoint? N/A Review Source MM Manny M. Director of IT Accounting Used the software for: 1-2 years ### "Authpoint for MFA" November 7, 2023 4.0 All in all, the solution does its job that is required for an MFA solution and it performs pretty well Pros Ease of use and implementations. It has all the features and functions I was looking for in a MFA solution. Offline MFA. Cons Authpoint freezes during login at times and requires a reboot Reason for choosing WatchGuard AuthPoint Same features for less. Good reviews from our MSP. Review Source TY Thomas Y. Senior IT Technician Outsourcing/Offshoring Used the software for: 2+ years ### "Review on mostly CLIENT usage of Authpoint" June 5, 2023 5.0 4 out of 5 starts. Mostly great, especially after it is setup. Pros Once it is setup it is very easy to use, even very non technical clients use it on a daily basis Cons the initial setup is sometimes a pain, the user creation can be off by one letter in AD, and the only way to know is if you go into admin logs on Authpoint to find out Reason for choosing WatchGuard AuthPoint We sell WG products so it wasn't much of a hard decision. Review Source SM Satnam M. System Admin Financial Services Used the software for: 6-12 months ### "Nice Product to use for MFA" April 22, 2024 5.0 Pros Integration with Watchguard Firewall. Ease to use Mobile Approve included. Cons SSO Functionality of getting integrated with O365 Review Source DS David S. President Information Technology and Services Used the software for: Less than 6 months ### "Great but MacOS issues" May 31, 2023 4.0 Pros Ease of use and integration with Firewall Cons Trouble getting it working on MacOS. Will not stay connected to VPN. Alternatives considered [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Reason for choosing WatchGuard AuthPoint integration with Firewall Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Ease of use and deployment Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.