# GlobalLink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GlobalLink the right Translation Management solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186568/Globallink/reviews --- GlobalLink 4.7 (123) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GlobalLink Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AM Abby M Sr. Manager Culture and EngagementFood & Beverages, 10,001+ employeesUsed the software for: 1-2 years. “The team that introduced me to it, the overview materials, the templates provided to share out translation phone line instructions, and the sheer quantity of languages offered is off the charts.“ April 16, 2025 TS Tina S head of governanceBanking, 10,001+ employeesUsed the software for: 1-2 years. “We have an inability to get user submission data so we don't know what type of things our employees are translating“ April 15, 2025 TJ Thomas J Principal Account ExecutiveStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The ability to seamless speak to different people and learn about their companies and how they use Salesforce/Language translation is amazing.“ June 26, 2024 JL Jonathan L Marketing OperationsFinancial Services, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “The documentation of things is often behind a login, making it difficult to assess the product(s) and how they might connect with others.“ June 25, 2024 VG Vinay G Vice PresidentFinancial Services, 10,001+ employeesUsed the software for: More than 2 years. “We can now get translations with a click of a button and users have more control over the entire processes/workflows.“ June 26, 2024 HL Hobson L Associate Director, Records and Archive ManagementPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “We are still working to bring Project Director in but are currently using Transport. When it comes to the latter, the only potential issue would be the lack of reporting and visibility into what everyone is doing.“ April 16, 2025 NS Neeta S Project ManagerOnline Media, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Efficiency, flexibilty, Integration with the company proprietary CMS, speed of on-boarding.“ October 15, 2024 BN Bhanu N Senior Manager AI InnovationsMachinery, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “We are having problems getting some of our old data out of the platform and developing a glossary.“ June 26, 2024 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anny N. translator Translation and Localization Used the software for: Less than 6 months ### "A platform with a user-friendly interface that is easy to use." July 25, 2022 4.0 GlobalLink is generally a good CAT tool, with many useful features to help users manage and complete projects quickly, minimizing errors. However, it still doesn't really have a breakthrough or special than other CAT tools. Pros I have used many CAT tools, both offline and online, they are often quite similar. GlobalLink has the outstanding feature of being easy to use, with a user-friendly interface, very rarely errors in the working process. Allows users to access the project on any device, even those without strong configuration. Project management is also extremely easy, the project manager and every translator involved can track the completed steps in real time. GlobalLink helps the exchange of information take place quickly so that the project can be completed more smoothly and faster. Cons Sometimes when I have to use GlobalLink to translate projects larger than 6000 words, the platform slows down, sometimes it takes a long time to save the translation, it needs to be refreshed many times to be able to use it smoothly. But these are also rare cases, most of the time the platform runs stable. However, GlobalLink doesn't really stand out from other CAT tools, so the higher price tag doesn't make sense. Review Source ME Michaela E. Manager, Brand Marketing and Communications Insurance Used the software for: 1-2 years ### "Expanding partnership" April 16, 2025 4.0 Has been an amazing experience overall and looking forward to expanding partnership and how we can optimize localization. Pros Customer Service, ease of use, and translation quality. The portal makes project management a breeze. Cons Product confusion. A lot of products under one umbrella. Takes a bit to understand all the different products. Switched from [Alexa](https://www.capterra.com/p/168725/Alexa-Marketing-Stack/) Pricing and relationship made us make the jump. Review Source KC Kevin C. Manager, Learning Technology Hospitality Used the software for: I used a free trial ### "GlobalLink Next 2025 Chicago. " April 16, 2025 3.0 I’ve enjoyed the conference overall. I do think some of the breakouts needed to have audio for the presenters . Some were to soft spoken. Pros I enjoyed the keynote session on day 1 with Seth. He point about trusting myself hit home. Cons I wish there was more about how to use the product in the learning space. There were a couple of examples, but felt it was lacking. Review Source DM David M. Head of Emerging Makrets Banking Used the software for: 1-2 years ### "Happy with gl next" April 15, 2025 5.0 Pros Breakout sessions were great and very relatable to see how different verticals handle this work Cons Need more information and sessions focused on my vertical, financial services Alternatives considered [Lionbridge Language Cloud](https://www.capterra.com/p/213500/Lionbridge/) Reason for choosing GlobalLink Experience in the financial services information Review Source CM Carla M. Manager, Media Team Logistics and Supply Chain Used the software for: 1-2 years ### "GlobalLink has really delivered for translations" April 16, 2025 4.0 Overall pleased with translations and our customer support (Mara). Bit frustrated at the technical issues that pop up and getting them resolved, but issue is not always on GL's side. Pros Width and breadth of offerrings and support. Many options I plan to look at for potential future implementation, specifically around media. Cons Our implementation in getting our Adobe AEM Guides connector up and running took over 9 months. I think it was a combination of Adobe, Zebra, and GL issues. Would like the invoicing portal to have more sortable options for finding content. With multiple business units using it, it needs filtering to be more effective. Review Source AM Abby M. Sr. Manager Culture and Engagement Food & Beverages Used the software for: 1-2 years ### "Effective tools" April 16, 2025 5.0 My overall experience has been great. The team that introduced me to it, the overview materials, the templates provided to share out translation phone line instructions, and the sheer quantity of languages offered is off the charts. My end users across the company have been very pleased! Pros Easy to implement, cost effective, user friendly. I appreciated how easy it was to get set up and how easy it is to add new users. Cons It does appear a bit outdated in look and feel / it is not modern in layout and navigation Review Source nJ nina J. product manager Accounting Used the software for: 1-2 years ### "happy with the service as a client" April 15, 2025 5.0 Globallink has been a very reliable partner, and we appreciate having you for our projects and product innovation Pros High-tech, reliable services. Keth has been a great partner and was accommodating whenever we asked something Cons not necessarily, It has been a pleasure to work with the team and I got amazing supports. I'd love to have more information of following changes in TM Review Source AV Angelica V. Executive Financial Services Used the software for: 1-2 years ### "Executive Director " April 15, 2025 5.0 Great!! Overall you can tell the team puts a lot of work into the events. Pros Networking and the gifts. It was great to meet with partners you constantly work with. Cons Long events. Maybe reducing the time of the events. Some had alot of talking Review Source TS Teresa S. Product Owner Financial Services Used the software for: 2+ years ### "Great Translation Product" April 15, 2025 5.0 Pros I enjoy the partnership. The team is very easy to work with. They are attentive and accomodating to our needs Cons I do not learn about products unless I come to the Globallink next. We have asked for mor frequent updates but have not been able to get them yet Review Source MH Michael H. Localization Project Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Idiosyncratic solutions with GL." April 16, 2025 5.0 Positive. It helps us meet our goals -- especially scaling solutions. Negative -- the poor UI slow things down. The entry obstacle for users is too high. Pros The ability to develop idiosyncratic solutions for the workflow we have. And, when needed, we usually get help to do so. Cons The company and the tool simply isn't that great on UX. Some of the ideas I share with them are things they have never even thought about. Please hire more UX people. Review Source CH Carla H. translation management Airlines/Aviation Used the software for: I used a free trial ### "best localisation services and tech innovation" October 15, 2024 5.0 positive, full of insights, informative and supportive teams across the board Pros bold and innovative technology, excellent services (sales, onboarding, account management), always reinventing their brand Cons there is nothing to flag about the experience Review Source MJ Mathews J. Digital Lead Financial Services Used the software for: 1-2 years ### "GlobalLink - Integration perfection" October 15, 2024 5.0 Team has been fantastic and always looking to improve the process Pros GlobalLink integrates well with our CMS and streamlines our language processes Cons Sometimes IT solutions can take time esp after a code change Review Source oS ortzi S. e-commerce product manager Retail Used the software for: 6-12 months ### "so far so good, very happy " October 15, 2024 5.0 Pros how easy of access it is. very intuitive. Cons so far i don't find any issues with the app Review Source KE Keelan E. Systems Director Airlines/Aviation Used the software for: I used a free trial ### "Global link review" October 15, 2024 5.0 Excellent - the quality of the products and services are fantastic but above all, the staff and customer support are top notch - extremely helpful and kind. Pros The range of services and offers are fantastic and easy to use Cons Nothing - my experiences so far have all been fantastic. Review Source SG Sari G. Learning Lead Oil & Energy Used the software for: 1-2 years ### "Essential for translation" October 15, 2024 5.0 Pros Essential for translations of our conformance and compliance eLearning modules Cons At this point I don't have anything that I like least Review Source TJ Thomas J. Principal Account Executive Staffing and Recruiting Used the software for: 6-12 months ### "AMAZING EXPERIENCE THE NEXT GLOBAL LINK EVENT - HIGHLY RECOMMENDED" June 26, 2024 5.0 10/10 The ability to seamless speak to different people and learn about their companies and how they use Salesforce/Language translation is amazing. Everyone enjoyed what they were presenting on, and a lot of the presentations were very interactive. I like when speakers give the audience a chance to ask questions and gain some insight Pros i love the interaction between individuals. Ty Trainer's session was my favorite by far. His energy and interacting with clients and individuals is second to none. This event also gave me access to interact with people from different companies, and that is always appreciated. Cons It's all been amazing, nothing to complain about. Review Source MU Michalina U. Training Engineer Tobacco Used the software for: Less than 6 months ### "GlobalLink is a game chagnger" October 15, 2024 5.0 I have feeling it is already very good but as always there are things to improve, which I am looking forward to see in a next months/years. Pros I love how easy it is to use. It is very intuitive. Also interface is very friendly. Cons I didn't spot any issues with the product. Review Source NL Neil L. Group RMS Manager Retail Used the software for: Less than 6 months ### "Great range of products and excellent service" October 16, 2024 5.0 Very good. Enables staff across the business to perform their jobs Pros Different options for translation levels. Clarification from staff liaising with us. Good results. Cons Nothing springs to mind. I think the products offer a good range of options Review Source AR Aaron R. CEO Airlines/Aviation Used the software for: I used a free trial ### "great product" October 15, 2024 5.0 makes team more productive for all of our needs Pros ease of use removes a lot of complexity and is appreciated. Cons Implementation time to get started is really short Review Source NS Nivejeetha S. Senior Integration Engineer Apparel & Fashion Used the software for: 1-2 years ### "Translation Review" June 25, 2024 5.0 Pros Easy to Implement and Track, monitor the translation fed sent and received on periodic basic. Cons Tapestry uses Translation management,with high quality delivered but the time takes to receive the translation back is time consuming. It takes 3-4 business days to get the translations back.Sometimes exceed the contract price. Review Source BM Ben M. Sr. Director, Digital Marketing Information Technology and Services Used the software for: 2+ years ### "Great tool for my organization" June 25, 2024 5.0 Pros Its integration capability with our web ecosystem Cons It took a little effort to train folks to use it Review Source BB Bindi B. Product Manager Retail Used the software for: 1-2 years ### "Would recommend" June 25, 2024 4.0 Pros Faster resolution for translation bugs/issue, great at communication, translation values are correct and zero to min fix on it by user Cons It would be good to have a words/value translated saved in the application to avoid dups charges Review Source LL LeAura L. social media stategist Media Production Used the software for: I used a free trial ### "Workload simplified" June 25, 2024 5.0 Pros Makes my workflow much easier and smoother to handle Cons Slight learning curve but its easy to learn Review Source SX Shirley X. Program Manager Computer Software Used the software for: 1-2 years ### "Globallink review" June 26, 2024 5.0 Pros Easy to use, lots of integration options. Cons I don't use GL on a day to day. Not much to say about least like features Review Source JL Jonathan L. Marketing Operations Financial Services Used the software for: I used a free trial ### "Great suite of products to accelerate time to market." June 25, 2024 5.0 Pros The number of integrations with other platforms is exceptional. Cons Documentation. The documentation of things is often behind a login, making it difficult to assess the product(s) and how they might connect with others. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.