# Page 2 | GlobalLink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GlobalLink the right Translation Management solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186568/Globallink/reviews

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GlobalLink

4.7 (123)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GlobalLink

## Showing most helpful reviews

Showing 26-50 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tina S.  
head of governance  
Banking  
Used the software for: 1-2 years

### "overall great but limited data availability"

April 15, 2025

5.0

overall very good. obviously we always want to get more data and have more insight into users but there is a lot to like.

Pros

I do like that there are is a good menu of options, a user friendly user interface, and a variety of customizations

Cons

We have an inability to get user submission data so we don't know what type of things our employees are translating

Review Source

JU

Jake U.  
Machine Translation Manager  
Financial Services  
Used the software for: 1-2 years

### "Machine Translation "

April 15, 2025

4.0

We love working the the TP team, they are always willing to help and coordinate new implementation. The growing suite of products.

Pros

The functionality of machine translation, the fact it has a UI and API, the quality, multiple engines.

Cons

Sometimes it can be difficult to get pricing for new products which can cause delays on introducing new tech.

Review Source

GV

Geraldine V.  
Engagement Delivery Manager  
Hospitality  
Used the software for: 1-2 years

### "Loved GlobalLink"

April 15, 2025

5.0

The people is what makes it so special and magical. Their level of subject matter expertise is incredible.

Pros

I love the Ai component and focus, level of customer service. They are excellent partners.

Cons

Everything has been perfect and on point. Great work! I would not change anything.

Review Source

JA

Joel A.  
Project Manager  
Banking  
Used the software for: 6-12 months

### "GlobalLink Review"

April 15, 2025

5.0

I have had nothing but good experiences with GlobalLink. I appreciate the ease of use and how it does not take much time at all to submit our requests

Pros

Ease if use is huge. The interface is easy to navigate and the process to enter the data that I need translated is seamless

Cons

Not much that I can say in terms of cons for GlobalLink. I have not experienced any issues with the tool.

Review Source

JF

Jennifer F.  
Product Owner, International Websites  
Utilities  
Used the software for: 1-2 years

### "Good support for a complex product"

April 15, 2025

5.0

Attentive and flexible product support when troubleshooting and customizing modules for implementation of the tool.

Pros

Easy of use across multiple markets and languages. Good documentation for teams and also high touch support from individuals.

Cons

High level of customization to integrate into website. TMGMT module as a connection module from GlobalLink to Drupal is buggy and complex.

Review Source

rN

rae N.  
vp  
Financial Services  
Used the software for: 1-2 years

### "positive feedback"

April 15, 2025

5.0

really enjoy features and capabilties. i tink the plug ons that are available to users and the customizetion are great features.

Pros

enjoyed services offered, i like the intergeation of ai and features to drive a more effective process in operations

Cons

op. to advertise through out the year to share what is available. when we do have ops to drive customization- for partners to share a road map on completion vs. general ball park #s

Review Source

HK

Helen K.  
Localization Coordinator  
Hospitality  
Used the software for: 1-2 years

### "GlobalLink Helps Hyatt"

April 15, 2025

5.0

Overall a very positive and smooth experience, no complaints. Has allowed us to expand our language offerings

Pros

Ease of use, integration into our systems, support from the Translations.com team, lots of features that our team utilizes

Cons

No challenges or problems with usability of GlobalLink encountered, we have a great team to ensure everything functions to its fullest capabilities

Review Source

HL

Hobson L.  
Associate Director, Records and Archive Management  
Pharmaceuticals  
Used the software for: 1-2 years

### "Bringing Translations to the Forefront"

April 16, 2025

5.0

I have had an overall positive experience with the technology. From what I have used, everything works well and is a straight forward system.

Pros

I enjoy the ability to maintain oversight of the work being performed at my company. Previously, everyone was operating differently and we were not gaining any efficiencies. Being able to monitor overall spend is critical for me as well.

Cons

I don't have any cons at this point. We are still working to bring Project Director in but are currently using Transport. When it comes to the latter, the only potential issue would be the lack of reporting and visibility into what everyone is doing.

Review Source

MW

Matthew W.  
Director, Culture and Engagement  
Food & Beverages  
Used the software for: 1-2 years

### "Staying on the Cutting Edge of Accessibility"

April 16, 2025

5.0

Excellent service that caters to where all organizations need to be right now in terms of making their offerings accessible to all. I see GlobalLink on the cutting edge of accessibility in way that most are not thinking about. ....and they make it easy

Pros

Accessibility and ease for our frontline associates. Additionally, the many language options that are available.

Cons

A few times the pins did not work, but overall things were fixed fairly quickly. No biggie, nor did it cause any issues as far as service disruption.

Review Source

AD

Ashish D.  
Sr Manager Software Engineering  
Banking  
Used the software for: Less than 6 months

### "GL Next experience "

April 15, 2025

5.0

It is a Great way to connect with ohers. I'm especially liking the interactions in these sessions where I'm hearing from others perspective in different industries

Pros

The event appears to be Very well organized. All the Presenters seem know their content which is helpful.

Cons

None so far. Still have another day to go though. Although the way its going right now I don't anticipate that I will have many cons to say

Review Source

AB

Ashley B.  
Director, Global Learning  
Professional Training & Coaching  
Used the software for: I used a free trial

### "GlobalLink Review"

April 16, 2025

4.0

Pros

The solution oriented options that are available with the product. It seems to have very robust capabilities

Cons

Overwhelming to understand the full product suite and tools available to be able to understand how we can fully leverage it to solve business needs

Review Source

CO

Chad O.  
Director global learning  
Hospitality  
Used the software for: I used a free trial

### "Need more information "

April 16, 2025

3.0

Have only seen demos. Really need a better understanding of the whole suite of tools.

Pros

Streamline work. The platform seems easy to navigate with simple features.

Cons

So many products it gets confusing to know what products do what.

Review Source

mT

madara T.  
sr manager Global training retail  
Retail  
Used the software for: 1-2 years

### "sr. manager Global training retail"

October 15, 2024

5.0

a great partnership that has alsted several years with future expansions

Pros

the service and personal partnerships that semantix provides

Cons

nothing that comes to my mind, at the moment partnership has been great

Review Source

CH

Cara H.  
Consumer Marketing Manager  
Consumer Goods  
Used the software for: 6-12 months

### "An efficient service"

October 16, 2024

5.0

Very good overall. The use of technology in translation has made the process very fluid and easy.

Pros

The responsiveness and precision of the replies from \[sensitive content hidden\]. He was very helpful in setting me up in the system, and on the Delonghi account. I was impressed with the review system and the review management.

Cons

On initial setup of the reviews, it appeared that the reviewers were not sent an email nofitication. This was small thing though and easily remedied. One comment - we translate recipes for global markets, and our challenge is in localising the ingredients to suit cultural and local needs. For instance, flours and sugars vary widely from country to country. For this it is essential to have a human translator in the process.

Review Source

CH

Charles H.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "GlobalLink - Explore The Possibility with Transperfect"

April 15, 2025

5.0

Fairly new to GlobalLink. An individual in my work group was referred to the conference to learn more about how Transperfect can be a solution for clients.

Pros

The real-world examples where Transperfect and partners have implemented solutions at organizations. Hearing from Transperfect employees and also external organizations on how they have implemented the technology.

Cons

Some of the content seemed a little too surface level but that may have been just the sessions I choose over others.

Review Source

FG

Fran G.  
Global digital marketing manager  
Mining & Metals  
Used the software for: 1-2 years

### "Globalink is the tool!"

October 15, 2024

5.0

Reallye good but sometimes I need to reinforce commitment to acomplish deadlines

Pros

The value added to my content and my website

Cons

Nothing, good enough but sometimes I need to do so much follow ups.

Review Source

CH

Carla H.  
translation management  
Airlines/Aviation  
Used the software for: I used a free trial

### "best localisation services and tech innovation"

October 15, 2024

5.0

positive, full of insights, informative and supportive teams across the board

Pros

bold and innovative technology, excellent services (sales, onboarding, account management), always reinventing their brand

Cons

there is nothing to flag about the experience

Review Source

NS

Neeta S.  
Project Manager  
Online Media  
Used the software for: Less than 6 months

### "Creating efficiencies in medical translations via Global Link integration with CMS "

October 15, 2024

5.0

Great experience so far and looking forward to learning more about the other offerings.

Pros

Using Global Link Enterprise. Efficiency, flexibilty, Integration with the company proprietary CMS, speed of on-boarding. Project Director is very user friendly and easy to navigate.

Cons

Nothing so far. Great experience so far.

Review Source

cS

carmen S.  
e-commerce product manager  
Retail  
Used the software for: 6-12 months

### "balanced: very professional and close at the same time"

October 15, 2024

5.0

Pros

how easy they make it working with them, both in explaining every process and in how familiar they make every interaction.

Cons

so far no bad aspects about them :). we have been working with them for over a year and they have met all of our expectations!

Review Source

oS

ortzi S.  
e-commerce product manager  
Retail  
Used the software for: 6-12 months

### "so far so good, very happy "

October 15, 2024

5.0

Pros

how easy of access it is. very intuitive.

Cons

so far i don't find any issues with the app

Review Source

LL

Lena L.  
Learning and Development Officer  
Computer & Network Security  
Used the software for: I used a free trial

### "Would recommend to anyone!"

October 15, 2024

5.0

Having a genourous experience with great company and knowledgeable people from whom you can learn a lot.

Pros

The opportunity to network and learn from one another. The event is always very informative and you go home with a feeling of having broaden your scope.

Cons

Nothing particular coming to my mind I am afraid.

Review Source

MJ

Mathews J.  
Digital Lead  
Financial Services  
Used the software for: 1-2 years

### "GlobalLink - Integration perfection"

October 15, 2024

5.0

Team has been fantastic and always looking to improve the process

Pros

GlobalLink integrates well with our CMS and streamlines our language processes

Cons

Sometimes IT solutions can take time esp after a code change

Review Source

DN

David N.  
Account Director  
Renewables & Environment  
Used the software for: Less than 6 months

### "Great product"

October 15, 2024

5.0

Working GlobalLink was daunting at first but the team were great and made everything seamless.

Pros

Easy integration and implementation process and adoption/roll out was easy.

Cons

No real negatives. finding the best way to implement the tool across all our markets and mapping best practice for efficiency was critical.

Review Source

KE

Keelan E.  
Systems Director  
Airlines/Aviation  
Used the software for: I used a free trial

### "Global link review"

October 15, 2024

5.0

Excellent - the quality of the products and services are fantastic but above all, the staff and customer support are top notch - extremely helpful and kind.

Pros

The range of services and offers are fantastic and easy to use

Cons

Nothing - my experiences so far have all been fantastic.

Review Source

AI

Amy I.  
account manager  
Broadcast Media  
Used the software for: I used a free trial

### "5 star company"

October 15, 2024

5.0

very helpful, always happy to help. would recommend to another client or colleague

Pros

I like the how the technology is Global across multiple different companies

Cons

I don't have any cons as have only recently started using Global link services

Review Source

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