# GlobalLink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GlobalLink the right Translation Management solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186568/Globallink/reviews --- GlobalLink 4.7 (123) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GlobalLink Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AM Abby M Sr. Manager Culture and EngagementFood & Beverages, 10,001+ employeesUsed the software for: 1-2 years. “The team that introduced me to it, the overview materials, the templates provided to share out translation phone line instructions, and the sheer quantity of languages offered is off the charts.“ April 16, 2025 TS Tina S head of governanceBanking, 10,001+ employeesUsed the software for: 1-2 years. “We have an inability to get user submission data so we don't know what type of things our employees are translating“ April 15, 2025 TJ Thomas J Principal Account ExecutiveStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The ability to seamless speak to different people and learn about their companies and how they use Salesforce/Language translation is amazing.“ June 26, 2024 JL Jonathan L Marketing OperationsFinancial Services, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “The documentation of things is often behind a login, making it difficult to assess the product(s) and how they might connect with others.“ June 25, 2024 VG Vinay G Vice PresidentFinancial Services, 10,001+ employeesUsed the software for: More than 2 years. “We can now get translations with a click of a button and users have more control over the entire processes/workflows.“ June 26, 2024 HL Hobson L Associate Director, Records and Archive ManagementPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “We are still working to bring Project Director in but are currently using Transport. When it comes to the latter, the only potential issue would be the lack of reporting and visibility into what everyone is doing.“ April 16, 2025 NS Neeta S Project ManagerOnline Media, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Efficiency, flexibilty, Integration with the company proprietary CMS, speed of on-boarding.“ October 15, 2024 BN Bhanu N Senior Manager AI InnovationsMachinery, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “We are having problems getting some of our old data out of the platform and developing a glossary.“ June 26, 2024 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anny N. translator Translation and Localization Used the software for: Less than 6 months ### "A platform with a user-friendly interface that is easy to use." July 25, 2022 4.0 GlobalLink is generally a good CAT tool, with many useful features to help users manage and complete projects quickly, minimizing errors. However, it still doesn't really have a breakthrough or special than other CAT tools. Pros I have used many CAT tools, both offline and online, they are often quite similar. GlobalLink has the outstanding feature of being easy to use, with a user-friendly interface, very rarely errors in the working process. Allows users to access the project on any device, even those without strong configuration. Project management is also extremely easy, the project manager and every translator involved can track the completed steps in real time. GlobalLink helps the exchange of information take place quickly so that the project can be completed more smoothly and faster. Cons Sometimes when I have to use GlobalLink to translate projects larger than 6000 words, the platform slows down, sometimes it takes a long time to save the translation, it needs to be refreshed many times to be able to use it smoothly. But these are also rare cases, most of the time the platform runs stable. However, GlobalLink doesn't really stand out from other CAT tools, so the higher price tag doesn't make sense. Review Source ME Michaela E. Manager, Brand Marketing and Communications Insurance Used the software for: 1-2 years ### "Expanding partnership" April 16, 2025 4.0 Has been an amazing experience overall and looking forward to expanding partnership and how we can optimize localization. Pros Customer Service, ease of use, and translation quality. The portal makes project management a breeze. Cons Product confusion. A lot of products under one umbrella. Takes a bit to understand all the different products. Switched from [Alexa](https://www.capterra.com/p/168725/Alexa-Marketing-Stack/) Pricing and relationship made us make the jump. Review Source KC Kevin C. Manager, Learning Technology Hospitality Used the software for: I used a free trial ### "GlobalLink Next 2025 Chicago. " April 16, 2025 3.0 I’ve enjoyed the conference overall. I do think some of the breakouts needed to have audio for the presenters . Some were to soft spoken. Pros I enjoyed the keynote session on day 1 with Seth. He point about trusting myself hit home. Cons I wish there was more about how to use the product in the learning space. There were a couple of examples, but felt it was lacking. Review Source DM David M. Head of Emerging Makrets Banking Used the software for: 1-2 years ### "Happy with gl next" April 15, 2025 5.0 Pros Breakout sessions were great and very relatable to see how different verticals handle this work Cons Need more information and sessions focused on my vertical, financial services Alternatives considered [Lionbridge Language Cloud](https://www.capterra.com/p/213500/Lionbridge/) Reason for choosing GlobalLink Experience in the financial services information Review Source CM Carla M. Manager, Media Team Logistics and Supply Chain Used the software for: 1-2 years ### "GlobalLink has really delivered for translations" April 16, 2025 4.0 Overall pleased with translations and our customer support (Mara). Bit frustrated at the technical issues that pop up and getting them resolved, but issue is not always on GL's side. Pros Width and breadth of offerrings and support. Many options I plan to look at for potential future implementation, specifically around media. Cons Our implementation in getting our Adobe AEM Guides connector up and running took over 9 months. I think it was a combination of Adobe, Zebra, and GL issues. Would like the invoicing portal to have more sortable options for finding content. With multiple business units using it, it needs filtering to be more effective. Review Source AM Abby M. Sr. Manager Culture and Engagement Food & Beverages Used the software for: 1-2 years ### "Effective tools" April 16, 2025 5.0 My overall experience has been great. The team that introduced me to it, the overview materials, the templates provided to share out translation phone line instructions, and the sheer quantity of languages offered is off the charts. My end users across the company have been very pleased! Pros Easy to implement, cost effective, user friendly. I appreciated how easy it was to get set up and how easy it is to add new users. Cons It does appear a bit outdated in look and feel / it is not modern in layout and navigation Review Source nJ nina J. product manager Accounting Used the software for: 1-2 years ### "happy with the service as a client" April 15, 2025 5.0 Globallink has been a very reliable partner, and we appreciate having you for our projects and product innovation Pros High-tech, reliable services. Keth has been a great partner and was accommodating whenever we asked something Cons not necessarily, It has been a pleasure to work with the team and I got amazing supports. I'd love to have more information of following changes in TM Review Source AV Angelica V. Executive Financial Services Used the software for: 1-2 years ### "Executive Director " April 15, 2025 5.0 Great!! Overall you can tell the team puts a lot of work into the events. Pros Networking and the gifts. It was great to meet with partners you constantly work with. Cons Long events. Maybe reducing the time of the events. Some had alot of talking Review Source TS Teresa S. Product Owner Financial Services Used the software for: 2+ years ### "Great Translation Product" April 15, 2025 5.0 Pros I enjoy the partnership. The team is very easy to work with. They are attentive and accomodating to our needs Cons I do not learn about products unless I come to the Globallink next. We have asked for mor frequent updates but have not been able to get them yet Review Source MH Michael H. Localization Project Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Idiosyncratic solutions with GL." April 16, 2025 5.0 Positive. It helps us meet our goals -- especially scaling solutions. Negative -- the poor UI slow things down. The entry obstacle for users is too high. Pros The ability to develop idiosyncratic solutions for the workflow we have. And, when needed, we usually get help to do so. Cons The company and the tool simply isn't that great on UX. Some of the ideas I share with them are things they have never even thought about. Please hire more UX people. Review Source LS Luke S. Product Manager Information Technology and Services Used the software for: 2+ years ### "Love this product." October 15, 2024 4.0 A fantastic product which is an essential part of our content workflow. Pros The Global Link integration with AEM is an absolute breeze to use - makes translations so much easier! Cons Just wish our users would make more use of it! Review Source jP jeffrey P. CEO Consumer Electronics Used the software for: Less than 6 months ### "short review" April 15, 2025 5.0 short. mostly interactive learning about it. and we are still learning all the aspects of the global link capabilities Pros predictive ai in marketing content an seeing what is the least valuable of your time spent Cons none really. i was introduced to it m=by our contact \[sensitive content hidden\] and we have a really good impression Review Source GP Greg P. Manager, Clinical Outcome Assessment Operations Pharmaceuticals Used the software for: Less than 6 months ### "GlobalLink Review" April 16, 2025 5.0 Pros GlobalLink is a great resource for Takeda Pharmaceuticals to ensure that COAs are translated consistently Cons Sometimes there are slow loading times when using the software, though I am unsure if the product itself is the cause. Review Source AT Amanda T. Content Enablers Lead Hospital & Health Care Used the software for: 1-2 years ### "Great automated experience" October 15, 2024 5.0 Pros the expertise that the team represent, how the tool is well ahead in automation and the integration capabilities Cons Understanding the technical configuration has been a bit difficult Review Source EB Emily B. Associate Director, Innovation a nd Implementation Pharmaceuticals Used the software for: 1-2 years ### "Simple to use" October 15, 2024 5.0 Good - used for translations in Medical Information contact center Pros Easy to use, straightforward. Provides accurate translations. Cons UI could be more appealing, could offer additional services from port Review Source OL Oswaldo L. Manager Globalization Services Information Technology and Services Used the software for: 2+ years ### "Thank you Transperfect for a great partnership" June 25, 2024 5.0 It has been a great experience working with a stable and reliable platform, we have scale together these years, Transperfect is a real partner to work with. Pros Easy to use, scalability, flexibility, SAAS, Cons dashboard needs to be updated and allow the possibility to customize it based on the company users needs. Review Source NL Neil L. Group RMS Manager Retail Used the software for: Less than 6 months ### "Great range of products and excellent service" October 16, 2024 5.0 Very good. Enables staff across the business to perform their jobs Pros Different options for translation levels. Clarification from staff liaising with us. Good results. Cons Nothing springs to mind. I think the products offer a good range of options Review Source AR Aaron R. CEO Airlines/Aviation Used the software for: I used a free trial ### "great product" October 15, 2024 5.0 makes team more productive for all of our needs Pros ease of use removes a lot of complexity and is appreciated. Cons Implementation time to get started is really short Review Source SB Shannon B. Product Manager Financial Services Used the software for: 1-2 years ### "GlobalLink is Next " June 26, 2024 5.0 Pros There are many ways to customize your environment with in the tool to meet different business needs. Cons The individual business requirements that are unique can be difficult to get prioritized for change. Review Source NS Nivejeetha S. Senior Integration Engineer Apparel & Fashion Used the software for: 1-2 years ### "Translation Review" June 25, 2024 5.0 Pros Easy to Implement and Track, monitor the translation fed sent and received on periodic basic. Cons Tapestry uses Translation management,with high quality delivered but the time takes to receive the translation back is time consuming. It takes 3-4 business days to get the translations back.Sometimes exceed the contract price. Review Source BN Bhanu N. Senior Manager AI Innovations Machinery Used the software for: 1-2 years ### "User Friendly and Capable" June 26, 2024 5.0 Pros Great service and can be utilized at scale. Cons We are having problems getting some of our old data out of the platform and developing a glossary. We would like to partner and work with GlobalLink for that. Review Source jM joe M. Sales Information Technology and Services Used the software for: I used a free trial ### "GL Review " June 26, 2024 5.0 positive easy to use helps with customer interaction Pros ease of use and accessibility security was excellennt Cons Nothing I do not like about globallink all positive Review Source CS Clara S. Program manager Translation and Localization Used the software for: I used a free trial ### "Global Link Review" June 25, 2024 5.0 Pros Allows a robust solution to scale very large volumes Cons Requires a lot of integration and the support across variety of features may not be as clear Review Source DM Daniel M. AD Data Governance Hospital & Health Care Used the software for: Less than 6 months ### "Ease of use" June 25, 2024 5.0 Pros How quick and it was to set up and understand Cons Finding internal schedules open to trainings Review Source OC Olivia C. Director of Creative Operations Consumer Goods Used the software for: Less than 6 months ### "New Customer and Learning Daily" June 26, 2024 4.0 Very attentive customer service team, and so far so good. Pros We love the hands - off approach and continuity between our two sides of business - print and digital. Cons Thankfully we have an in-house development team to help implement, but it could be challenging for groups who do not. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.