---
title: "Page 2 | Notion Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Notion the right Knowledge Base solution for you? Explore 2840 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/186596/Notion/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-10-08"
---

Notion

4.7 (2840)

[View alternatives](https://www.capterra.com/p/186596/Notion/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 8th, 2026

# Page 2 - Reviews of Notion

## Showing most helpful reviews

Showing 26-50 of 2840 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Samuel S.  
CoFounder  
Real Estate  
Used the software for: 1-2 years

### "A Flexible Workspace for Documentation and Collaboration"

August 18, 2026

5.0

Overall, Notion has been an excellent tool for centralizing information and improving collaboration across our team. We primarily use it to document processes, organize projects, maintain internal resources, and keep important information accessible. Once a good workspace structure is established, it becomes a very effective source of truth for the organization.

Pros

The flexibility is what we like most about Notion. We can use it for documentation, internal knowledge, project planning, meeting notes, processes, and team collaboration without having to switch between several different tools.

Cons

The flexibility can also make the initial setup more complicated. Without a clear structure, workspaces can become cluttered fairly quickly, especially as more team members start creating their own pages and databases.

Review Source

Blas Facundo P.  
Product Design  
Design  
Used the software for: 2+ years

### "The best app for personal and work daily use."

August 12, 2026

5.0

As I mentioned in the first question, I use it for everything I do: personal and work use. I use it primary in my desktop, but when I need to check or add something when I'm not in home or my office, I can do it with the mobile app, that's works perfectly.

Pros

What I like most about Notion is the flexibility you have to charge and see the information and documentation. You have a tone of functionalities for free, and honestly, I can do it basically all I need without paying a paid license. I use it to organize my personal life, manage different product design and development projects in different ways, and also as a simple notebook. The user experience and user interfaces is simple and great.

Cons

Maybe the learning curve. At the beginning, was a bit hard to understand all the features and how the databases work, but once you got it clear, the pain disappeared.

Review Source

Giovanni S.  
Freelancer  
Internet  
Used the software for: 1-2 years

### "L'area di lavoro definitiva per l'università e i progetti, ma occhio a non perderti!"

September 20, 2026

5.0

Uno strumento potentissimo e ormai indispensabile per uno studente o per chi porta avanti più interessi contemporaneamente. Una volta superato lo scoglio iniziale di dover strutturare il proprio sistema di organizzazione da zero (consiglio di partire scaricando qualche template gratuito già fatto), ti cambia davvero il modo di gestire le informazioni e la produttività quotidiana.

Pros

È letteralmente un "secondo cervello". Da quando l'ho scoperto, ho abbandonato i documenti di testo sparsi ovunque. La comodità di poter creare pagine infinite annidate dentro altre pagine lo rende perfetto per organizzare gli appunti universitari, dividendoli per materie e semestri. Lo trovo geniale anche per i progetti creativi: l'ho usato per costruire una sorta di wiki personale per appuntarmi le idee, le meccaniche e la lista di asset 3D per un prototipo di videogioco su Unreal Engine. In più, la versione gratuita per uso personale è praticamente illimitata.

Cons

Il suo più grande pregio è anche il suo peggior difetto: la sindrome della pagina bianca. Avendo una libertà totale di personalizzazione, rischi di perdere pomeriggi interi a creare template esteticamente perfetti (inserendo icone, cover e widget) invece di studiare effettivamente. Inoltre, l'app per smartphone a volte risulta un po' pesante e macchinosa da navigare se hai creato database con molte colonne o tabelle complesse; rende decisamente meglio se usato da PC.

Review Source

EA

Estrella A.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Notion centralizes technical documentation and sprint task management smoothly"

September 17, 2026

5.0

Notion offers great Value for Money and high Ease of Use for technical documentation. Responsive Customer Support and strong Team Collaboration tools streamline our sprint tracking.

Pros

Relational databases make Task Management straightforward, linking Kanban cards to API specs. Seamless Project Collaboration features keep engineering docs and ADRs organized in one workspace.

Cons

Occasional lag in Data Synchronization occurs when nesting complex database views or loading large technical docs, slightly slowing page rendering during high-traffic updates.

Review Source

JO

Jean O.  
Marketing Assistant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Pretty happy with this after a year, mobile app aside"

June 30, 2026

4.0

I've been using this for work for about a year now, and somehow it's turned into the place where basically everything lives. I'm in marketing, so my days are a mix of planning content, tracking deadlines, writing up meeting notes, and managing whatever the clients need that week. Before I switched over, I had stuff spread across Google Docs, random spreadsheets, and a few too many sticky notes, things definitely fell through the cracks more than once.

Pros

I can tweak things as I go. If a project needs a different kind of tracker, I can usually just adjust the view instead of rebuilding the whole page from scratch though I'll admit there have been a couple times I broke a layout messing with it and had to backtrack. My team puts notes and updates in there too, which has cut down on the "wait, did you see my message about this" kind of back-and-forth, though we still occasionally duplicate work because someone forgot to check the page first.

Cons

Desktop runs fine, no complaints there, but on my phone the bigger pages can take a few seconds to load, sometimes longer if I'm on weaker wifi. Fine for checking something fast or checking off a task, but if I'm trying to make several updates while out, I usually just wait until I'm back at my laptop. Not a dealbreaker, but it's the one thing I'd actually want fixed.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

things were scattered across Google Docs, random spreadsheets, and sticky notes, and stuff kept falling through the cracks. I needed one place to manage content planning, deadlines, meeting notes, and client tasks instead of bouncing between different tools to find things.

Review Source

JK

Jonathan K.  
Marketing Director  
Insurance  
Used the software for: 1-2 years

### "Helped me get way more organized"

June 25, 2026

5.0

Overall, my experience with Notion has been really positive. It's become one of the few tools I use almost every day because it helps me keep everything organized without feeling cluttered. I like that it works just as well for personal planning as it does for managing work projects. It took a little time to learn at first, but once I figured it out, it made staying organized a lot easier. I'd definitely recommend it to anyone looking for a flexible all-in-one workspace.

Pros

What I liked most about Notion is how customizable it is. I use it for everything from organizing projects and keeping track of tasks to taking notes and planning content. Once you get the hang of it, you can set it up however works best for you instead of being stuck with a one-size-fits-all layout. I also like that everything syncs across my devices, so I can pick up where I left off whether I'm on my laptop or my phone.

Cons

The biggest downside is that there's definitely a learning curve when you're first getting started. With so many features and customization options, it can feel a little overwhelming at first. I also wish the mobile app was a bit faster when working with larger pages or databases, but overall it's not a dealbreaker.

Review Source

Shreyas N.  
IT Manager  
Telecommunications  
Used the software for: 6-12 months

### "Awesome for student life and coding projects, but offline mode is lackingAwesome for student life and coding projects, but offline mode is lacking"

May 14, 2026

4.0

The biggest issue is the lack of a proper offline mode. If my campus Wi-Fi drops, accessing my notes is a headache. Also, the mobile app feels a bit clunky and slow compared to using it on my laptop. It definitely has a learning curve at first, too.

Pros

Overall, it's been a massive help for keeping my student life organized. I used to have notes and project files scattered everywhere, but now I have one central place for my engineering assignments, internship applications, and personal to-do lists. It’s highly rated for a reason and offers great value, especially once you get past the initial setup phase.

Cons

Honestly, the sheer flexibility. I use it to organize almost everything - from tracking my B.Tech coursework and Python/Java projects to logging my gym progress. Being able to create custom databases means I can set up my workspace exactly how I need it for task management. It's also super easy to share pages with teammates for group assignments.

Switched from

[Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)

Notion offered a lot more and functionality. It was a one stop solution to everything instead of going to different sites for each query

Review Source

VR

Verified Reviewer  
Managing Director  
Media Production  
Used the software for: 6-12 months

### "Notion Works Great if you Organize it well"

May 8, 2026

5.0

I have had a great expericence with Notion. I have found a system to keep notion organized but you definantly have to have a sytem or everything gets cluttered.

Pros

Seeing as it is free it has great value for the money. I have never needed the customer support. It is easy to use. Easy to collaborate on projects. And great Data synchrynazation. I Recomen organizes every thing Into pages and using pages like folders for other pages.

Cons

One downside to notion is that the taks managment aspect of it is difficult. However I have found a system that works for me. Notion does not have folders so you kind of have to organize you pages as folders, and link pages in the page.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

I liked how I could prioitize taks, organize pages, and have a very customised experince. Monday.com was not customizable enough. Click Up was confusing. Nothing agianst slack was in a totally diffent catagory for what I needed. I used Microsoft loop and liked it but it wasn't good at task managment.

Review Source

LP

Leo P.  
Operations Specialist  
Law Practice  
Used the software for: 1-2 years

### "The most powerful website"

May 18, 2026

5.0

We use Notion primarily for task management across our team. It is deeply customization and we need just that in order to have it do exactly what we desire. We initially used Trello, but it was too simple and did not allow us to set up the kind of automations and pages needed to be as productive as possible. Notion has become a staple in our company and I am very satisfied with the product. We would gladly pay more money for this service as we have become dependant on it for our collaborations. One time, I even used it to create a private website I shared with a client and it looked amazing!

Pros

The deep customization and how you can essentially create anything you need while having your team work alongside with you based on what you created. It's not the easiest to learn how to use, but once you learn how to use it, the power really shines. The value for the money is great especially when you consider just how many pages you can create. I also love how everything I do gets synchronized with my team so seamlessly after setting up powerful automations. Another pro is the fact that it comes with so many different templates you can start from depending on what you want to create. The possiblities really are endless with Notion.

Cons

The barrier to entry is a little steep. Meaning to create exactly what you want, it will take some learning. Not an insane amount, but you do need to watch a couple youtube videos or read up on how exactly to use Notion to the best of it's ability.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello was not even close to the amount of customzing and automations that we can get with Notion

Review Source

KA

Khyan A.  
Senior Business Development Representative  
Computer Software  
Used the software for: 1-2 years

### "Simple, Flexible and Great for Team Collaboration"

May 12, 2026

4.0

Overall, my experience with Notion has been very positive. It’s one of those tools that naturally becomes part of the daily workflow because it’s simple, reliable, and genuinely useful. From a sales and SDR perspective, it works really well for collaboration, knowledge sharing, onboarding, and keeping internal information organised without overcomplicating things. The ease of use is probably the standout feature, and access across devices has always been smooth and reliable. I also like that it fits naturally into a broader SaaS stack without feeling disconnected from other workflows or systems. I can’t comment too deeply on value for money since I’m not involved in the commercial side, and I haven’t needed customer support because the platform has been stable from my experience. Overall, it’s a very practical and well-designed workspace tool that adds genuine value for teams, particularly in fast-moving SaaS environments where collaboration and access to information are important.

Pros

The biggest strengths for me are the ease of use and collaboration side of the platform. Notion is very intuitive, easy to navigate, and doesn’t require heaps of training to get value out of it quickly. That's not to say there isn't a learning curb though, like with most solutions it can take a little time to adjust to how things area created. From an SDR perspective, it’s really useful for keeping meeting notes, onboarding material, SME information, sales processes, and campaign notes all centralised in one place. It saves a lot of time compared to digging through folders or disconnected docs, and you can create intuitive configurable layouts for ease of use. Team collaboration is also a strong point because everyone can work from the same source of truth, and updates happen in real time. Access and connectivity have been seamless as well across desktop, browser, and mobile, which makes it easy to stay organised in a fast-paced SaaS environment. From a value perspective, while I’m not directly across what the business pays for it, it feels like good value purely based on how many different use cases it covers in one platform.

Cons

The flexibility can become a downside if there isn’t proper structure or ownership internally. Over time, workspaces can get cluttered with duplicate pages or outdated information if teams aren’t maintaining things consistently. I haven’t really had issues with bugs or stability personally, although larger pages can occasionally feel a bit slow to load. Customer support also isn’t something I can comment on too heavily because I haven’t needed to engage with them due to not having major issues with the platform. Spam filtering isn’t really relevant to Notion specifically, but in terms of information management, things can become noisy if content governance isn’t handled properly internally.

Review Source

FA

Fathi A.  
Network Engineer  
Telecommunications  
Used the software for: 1-2 years

### ""An incredible all-in-one workspace for productivity.""

July 13, 2026

5.0

"Notion has completely transformed how I organize my work and personal projects. It is an incredibly versatile all-in-one workspace where I can take notes, manage tasks, and build databases effortlessly. I love how customizable it is; I can design my pages exactly how I want them. The template library is also a huge plus, saving me time when setting up new projects. Since I started using Notion, I've seen a noticeable improvement in my productivity and clarity. It's an essential tool for anyone looking to stay organized and keep all their information in one place."

Pros

"Notion is an exceptionally versatile workspace that has streamlined my project management and personal organization significantly. I love the drag-and-drop interface, which makes building custom databases and pages incredibly intuitive. The ability to switch between table, board, and calendar views for the same project is a game-changer. It also serves as a centralized hub for all my notes, documentation, and task tracking, which has effectively eliminated the need to jump between multiple apps throughout the day. The template library is fantastic for getting started quickly."

Cons

"The only minor drawback is that the initial learning curve can be a bit steep for users who aren't familiar with block-based editors, as there are so many features to explore. However, once you get the hang of it, the flexibility it offers far outweighs this challenge. I would also love to see slightly faster offline performance in the desktop app."

Review Source

RV

Rakhi V.  
QA Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Notion over 4 yeras of usage"

March 27, 2026

5.0

Overall, my experience with Notion has been extremely positive. It’s become my primary workspace because it helps me keep everything organized in one place—notes, documentation, trackers, and plans—while still being flexible enough to adapt to different types of work. I especially like how easy it is to structure information with pages, databases, and links between content, which makes it simple to build a system that fits the way I work. Even though it can occasionally feel slow with heavier pages and requires discipline to stay tidy, it’s still the most reliable tool I’ve used for staying organized and productive over the long term.

Pros

I love having everything in one place: all my notes, ideas, and work docs organized into separate workspaces with pages, folders, and databases. It’s flexible enough to build anything from quick meeting notes to detailed documentation, checklists, and trackers, and it’s easy to keep things clean and searchable. The ability to link pages together and structure information in a way that matches how I think has been a huge productivity boost. It’s been my go-to tool for the last 4 years because it keeps me organized without feeling restrictive.

Cons

The biggest downside for me is that Notion can start to feel slow and cluttered as pages get heavier (lots of embeds, large tables, or long docs), which makes everyday navigation less smooth. The permissions and sharing model can also be a bit confusing—especially when workspaces have many people—so it takes extra effort to ensure the right people have the right access. Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and databases, making things harder to find over time.

Switched from

[Sublime Text](https://www.capterra.com/p/179535/Sublime-Text/)

ublime was great for writing and editing code quickly, but it wasn’t ideal for managing notes, documentation, plans, and long-term knowledge. Notion gave me a single place to keep everything structured (pages, databases, templates, links, search), so I could capture meeting notes, specs, checklists, and personal tracking in one system instead of scattered files. Over time, having everything organized and searchable became more valuable for my workflow than keeping notes in a plain-text tool.

Review Source

IS

Iqra S.  
Front-end Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "The workspace is pretty flexible, though it tends to get a bit messy once you start using templates."

August 18, 2026

5.0

It works pretty well for our team size, though the setup phase is a bit of a slog. We moved our sprint planning and documentation into one place, which really helped cut down on all that tool-switching. It’s not perfect by any means, but it beats having to keep up with separate platforms for notes and project tracking. The free tier did the job for a while, but we ended up upgrading once we needed version history for our code snippets.

Pros

I use it for documenting our component libraries and tracking frontend tasks sprint by sprint. Being able to drop Figma files right into the pages is honestly a huge help for keeping the design specs and my notes in one place. Plus, the database views make it easy to filter tickets by priority, so I’m not constantly jumping between different tools. And since it supports Markdown, writing up technical docs is way faster than it was with our old wiki.

Cons

Syncing lag when multiple devs edit the same page is a real headache during standups. The learning curve for setting up relational databases just isn't worth it for smaller teams, it’s too much overhead to manage. The mobile app feels clunky whenever I need to check something quickly during testing. Plus, offline mode is pretty unreliable, which causes real issues when the office wifi gets spotty.

Review Source

NS

Nathan S.  
Advisory Board Member  
Hospital & Health Care  
Used the software for: 2+ years

### "Want to Know More About Notion? Read my Review to Have a Clear View of What to Expect"

October 4, 2026

4.0

Pros

With Notion, we (teams) are able to collaborate on projects via @ and mentions - this saves time and reduce unnecessary external app integrations.

Cons

Even though Asan is shallow when it comes to PPM features compared to alternatives, I still use it since it has a robust backend integration capability.

Review Source

SM

Sean M.  
Chief Editor at deBanked  
Financial Services  
Used the software for: 2+ years

### "My ultra-customizable second brain to organize everything"

June 11, 2026

5.0

A sense of regained mental clarity. By taking all my notes and project tracking out of my head and structuring them in Notion, I considerably reduce my mental load and always know exactly where to look for the information I need.

Pros

Notion has become my daily companion for centralizing my thoughts, notes, and team wikis. What I love above all else is its infinite flexibility. The interface starts with a blank page, and thanks to the block system, I can design the exact workspace I need: tracking tables, interconnected databases, task lists, or meeting minutes. The design is clean, modern, and very visually appealing. The ability to link pages together allows me to build a true knowledge network across my projects.

Cons

This total freedom is also its greatest flaw. At first, I felt completely overwhelmed standing in front of that blank page. Without a precise idea of what you want to build, you can spend hours setting up complex templates instead of actually working. Additionally, I find that pure task management features remain a bit lightweight: reminders and notifications are not as sharp or intuitive as those found in dedicated applications. Finally, the mobile app tends to be a bit slow to load when pages contain a lot of data.

Review Source

AC

Alex C.  
Project Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Great all in one tool"

June 17, 2026

5.0

Pros

We started using Notion about a year ago to manage our client accounts and internal docs. For a small team, it's been really helpful to have everything in one place instead of jumping between Google Docs, Trello, and spreadsheets. The flexibility is honestly the best part. I built a simple CRM-style database to track all my client accounts, linked it to meeting notes, and set up templates for weekly reports all without asking IT or paying for another tool. The fact that my whole team can collaborate on the same page in real time saves us a lot of back-and-forth emails. Also, the templates gallery gave us a solid starting point instead of building everything from scratch.

Cons

The learning curve is real. When I first opened Notion, I had no idea where to start. It gives you a blank canvas, which sounds great in theory, but it can be overwhelming when you just want to get things done quickly. I also find it a bit slow sometimes, especially when a page has a lot of embedded databases. And honestly, the mobile app could be better. I mostly avoid using it on my phone because navigation feels clunky compared to desktop.

Review Source

Armando R.  
Translator  
Higher Education  
Used the software for: 2+ years

### "Language Learners Need To Add Notion!"

February 23, 2026

4.0

Notion is my primary language learning notebook application. I am using it to make myself tests in French, Italian and Catalan.

Pros

How malleable it is when it comes to replicating a real notebook, this app lets me move around all of the sections and reshape the way I see it. I dislike how rigid the other apps look. Notion feels like a real notebook to learn a language. This allows me to perform task management items like keeping sections by language, a dashboard that lets me use each section per language, and the customer support makes it easy for me to review tutorials, and most importantly, the ease of use makes this app easy to mold according to my language related goals, I just can't simply do this in another notebook app.

Cons

Sometimes having such flexibility makes my interface hard to manage because you have to sit down and purposefully mold it without making too much mistakes because you may over mold it and it may add more work than necessary. I highly suggest keeping lean and intuitive layouts and avoid those templates people promote or sell.

Review Source

MH

Marcin H.  
Director, Marketing Operations  
Computer Software  
Used the software for: 2+ years

### "A Powerhouse for Marketing Collaboration, Documentation, and Task Management"

August 10, 2026

5.0

My overall experience with Notion has been fantastic so far. It has become my go-to hub for organizing my personal knowledge base, housing my 1:1 meeting notes and repositories, and maintaining a centralized library for all our ongoing projects. It streamlines both individual focus and cross-team collaboration effortlessly.

Pros

Notion is exceptionally easy to use and remarkably versatile. I love how simple it is to build structured tables, draft content copy, and organize complex project documentation all in one place. The interactive collaboration features are top-notch—the inline comments work seamlessly for team feedback, and task assignment makes project tracking effortless. It keeps our marketing team's documentation and workflows highly organized and well-maintained.

Cons

Honestly, Notion is an incredible tool overall, but it would be great if there were more high-quality, free-to-use native templates available right out of the box. While you can build almost anything from scratch, having a broader selection of free, pre-built frameworks would save even more setup time. Other than that minor point, it’s a wonderful platform.

Review Source

Ankith T.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "One Place for Notes, Tasks, and Team Work"

July 19, 2026

5.0

Overall, I've had a really good experience. Before using Notion, my notes, tasks, and documents were scattered across different apps, making it hard to stay organized. Now everything is in one place, so it's much easier to find information, keep track of work, and collaborate with my team. It has helped me stay organized and save time throughout the day.

Pros

What I like most about Notion is that it brings everything into one place. I use it for notes, task lists, meeting notes, and project planning, so I don't have to switch between different apps. It's flexible enough to organize things the way I want, and sharing pages with teammates is really easy. Once everything is set up, it saves a lot of time.

Cons

The biggest downside is that it can feel overwhelming when you're starting out because there are so many ways to organize your workspace. Sometimes pages with a lot of content take a little longer to load, and I wish offline access was more reliable. It also takes some trial and error before you find a setup that works well.

Review Source

Swetha C.  
Program Manager  
Automotive  
Used the software for: 2+ years

### "Flexible and Easy to Use for Organizing Work"

August 22, 2026

5.0

Pros

I liked the flexibility of using Notion for different types of work. I could keep notes, project information, task lists, meeting notes, and documentation in one place instead of switching between multiple tools. The templates and shared pages also made it convenient to collaborate and keep information organized.

Cons

Because Notion is so customizable, setting up a workspace from scratch could take some time. Large pages or databases could also feel a little overwhelming when there was too much information. Some features took a bit of experimenting before I figured out the best way to use them.

Review Source

Elena T.  
Full Stack Copywriter  
Marketing and Advertising  
Used the software for: 2+ years

### "Notion is the ultimate tool for Digital Nomads & Remote teams"

February 2, 2026

5.0

Notion has given me the flexibility I was looking for in my projects. I have everything I need in one place. As a digital marketer, it's very useful for team collaboration or project collaboration; you can personalize every dashboard for every client. Use it as a time tracker, Kanban task tracker, Feedback, content planning, etc..

Pros

My coworker recommended me Notion in 2019 for team collaboration dashboards and project management collaborations, and it was the best decision ever. Although I have the free plan, I use it every day for work-related issues, but also personal, like trips, and personal finances.

Cons

Now they are being a little bit too pushy to subscribe to their paid plan, but it's normal. Nothing much more to add here.

Alternatives considered

[Coda](https://www.capterra.com/p/193164/Coda/)

Reason for choosing Notion

My friend recommended me, and all my colleagues were using Notion at that time

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

I wanted to have only one place for everything

Review Source

EW

Emilia W.  
Network Support Coordinator  
Facilities Services  
Used the software for: 1-2 years

### "Reliable for Coordinating Team Work"

August 2, 2026

5.0

It has helped our team centralize documentation, coordinate recurring tasks, and maintain clear records of operational processes. Instead of relying on multiple spreadsheets and scattered documents, everything is stored in one organized workspace that's easy to update and share. Synchronization across devices has been reliable, collaboration is seamless, and the platform adapts well as our documentation grows.

Pros

Notion has been a great tool for keeping operational procedures, network documentation, and daily task tracking organized in one place. I like that I can create structured pages for troubleshooting guides, maintenance schedules, and asset information without needing separate tools. Sharing updates with teammates is simple, and everyone always has access to the latest documentation. The search feature also makes it easy to find information quickly during busy support hours.

Cons

For teams handling fast-moving operational incidents, notifications can sometimes feel less immediate than dedicated communication platforms. Setting up larger databases also takes some planning, especially if you're new to the platform. I would also like to see more built-in reporting options for tracking operational metrics.

Review Source

VR

Verified Reviewer  
Senior Risk Analyst  
Financial Services  
Used the software for: 1-2 years

### "Google Docs > Notion"

February 6, 2026

1.0

Overall, I think Notion has some slick features and it has some useful capabilities as a project tracking/collaboration tool, but the ease of use is awful. It makes it extremely hard for me to use. I would rather just use Google Docs.

Pros

Notion has a lot of nice features in their documents like being able to convert lines to tables or checklists. The copy/paste formatting conversion also works really well. If I copy and paste from a Google Doc, the formatting usually matches 1:1 (headings, bolded parts, lists, tables, etc...). Notion AI also makes it easy to find answers to questions using the company knowledge base. Notion also has a decent project tracking capability which allows for project collaboration. But even with these pros, the cons far outweigh it for me.

Cons

Notion is probably the most frustrating document tool I've ever used. While it has a lot of nice features, the interface makes it extremely frustrating to use them. For example, I was working on a document and went to make an edit by an @name but rather than being able to edit the text by the @name, Notion kept pulling up the @name's profile. There are so many instances like this where I try and edit something but notion ends up pulling something else up. I really prefer working in Google Docs over Notion. Notion is ok as collaboration tool, but I still feel like Google Docs can manage project tracking and collaboration as well as Notion and it's not an additional software you need to learn.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

We have been asked to move more things into Notion recently but still use Google Workspace simultaneously

Review Source

Jiahao H.  
Deployment Strategist  
Information Technology and Services  
Used the software for: 1-2 years

### "A Flexible, All-in-One Workspace for Organizational Knowledge"

January 4, 2026

5.0

Overall, my experience with Notion has been very positive. It serves as a reliable source of truth for information across the organization and makes documentation both easy and flexible. Creating and formatting documents is intuitive and efficient, and features like tables, databases, and strong search capabilities help keep information well organized and accessible. Notion AI adds significant value by making it easy to surface existing knowledge quickly, reducing repetitive questions and saving time. While it can require thoughtful organization to scale well, Notion is a powerful and versatile tool for knowledge management and collaboration.

Pros

Notion is an excellent source of truth for information across my organization. I love how easy it is to start a document, and the many keyboard shortcuts to format my document (e.g. bullets, numbers, etc). I also love Notion AI—it's my first stop whenever I have a question to ask, since likely the question has already been answered inside of a doc. The search functionality is very helpful, and the ability to use tables and databases helps organize our information.

Cons

Since Notion can be vast and overwhelming, there should be a primary person in charge of organizing the entire workspace. This can lead to bottlenecks where we rely on that one person when we have questions. Notion can feel overwhelming due to its flexibility and lack of strong structure out of the box. Setting up effective workflows often requires significant customization, which can be time-consuming. As workspaces grow, performance can slow down, and finding information can become difficult without strict organization. Offline functionality is also limited, which can be frustrating when access to the internet is inconsistent.

Review Source

Bakiza T.  
bakiza with here  
Accounting  
Used the software for: Less than 6 months

### "'Notion with bakiza "

September 11, 2026

5.0

Benefits: It saves time, keeps things organized, and makes everyday tasks easier. Problems: Some features may be limited or require more time to learn.

Pros

Best thing: The best thing about the app is that it is easy to use and helps me complete tasks more efficiently.

Cons

Worst thing: The app has some limitations, and it may take some time to get used to all of its features.

Review Source

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