# Notion Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Notion Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Notion Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/186596/Notion

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# 

 Notion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 24, 2026

Written byShubham Gupta

Shubham Gupta

Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof...

[See bio & all articles](https://www.capterra.com/resources/author/sgupta/)

Edited byParul Sharma

Parul Sharma

Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri...

[See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/)

Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/)

Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers.

Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Notion

Notion Overview:

### Key takeaways

Insights from verified Capterra reviews

Notion helps small teams organize tasks, notes, and projects in one customizable workspace. It’s most used by SMBs in software services, marketing, and IT. Reviewers highlight its flexible templates and real-time editing. Offline access and mobile usability remain common drawbacks. Recent updates include AI meeting notes and private teamspaces for secure collaboration.

### Our verdict

Notion offers high configurability for teams that prefer building their own systems over using predefined templates. Its strength lies in combining documentation, planning, and collaboration in one space. Buyers should weigh customization benefits against setup effort, as teams often need to invest time upfront to structure pages and workflows—especially when scaling across departments.

Top alternative

Featured

Overall rating

Based on 2,702 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Pros & cons

Real-time collaborative workspace

All-in-one organization platform

Slow with large content

Limited mobile functionality

Starting price

$12

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Notion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.notion.so&name=Notion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Notion

4.7 (2,702)

VS.

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (2,702)

Ease Of Use

4.1 (14,351)

Value For Money

4.6 (1,938)

Value For Money

4.3 (9,759)

Customer Service

4.4 (1,565)

Customer Service

4.2 (9,515)

## Notion alternatives

While Notion supports flexible workspaces and customizable templates, teams prioritizing faster onboarding, stronger offline access, or more structured project tracking may look for other options.

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/186596/Notion/alternatives/)

## Who uses Notion?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Real-time collaborative workspace

97% positive reviews out of 303

Most reviewers report collaboration features support real-time editing, sharing, and teamwork, streamlining group projects and knowledge sharing.

Mahazi S

Notion review, 2 - 10 employees.

"The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work together effortlessly."

Slow with large content

83% negative reviews out of 151

Most users report performance and speed issues, especially with large databases or complex pages, causing delays and occasional lag.

chirag K

Research Intern, 201 - 500 employees.

"One thing I didn't like about Notion was its occasional sluggishness and slow loading times, especially when dealing with larger databases or complex pages."

All-in-one organization platform

98% positive reviews out of 241

Most reviewers describe note and project management as highly versatile, enabling seamless organization of notes, tasks, and projects in one customizable workspace.

Mammaye T

Student in Industrial Maintenance, 51 - 200 employees.

"The flexibility of the app is truly amazing, it allows me to create pages and blocks to organize my notes, tasks, projects, and databases in a very intuitive way."

Limited mobile functionality

48% negative reviews out of 132

Some reviewers find mobile experience less responsive, with slower performance, reduced features, and a less intuitive interface compared to desktop.

Mohammad O

Director, 11 - 50 employees.

"Limited mobile functionality: While Notion is available on mobile devices, the mobile app has some limitations compared to the desktop version."

Highly adaptable workspace tool

97% positive reviews out of 154

Most reviewers indicate flexibility allows them to tailor Notion to diverse workflows, adapting easily to changing personal and professional needs.

Fernando L

Technical engineer , 2 - 10 employees.

"The flexibility to adapt Notion to our unique workflows is a great advantage."

Restricted offline usability

77% negative reviews out of 77

Most reviewers describe offline access as limited, making it difficult to work or retrieve information without a stable internet connection.

Fara S

Content creator, 11 - 50 employees.

"This makes its difficult to use notion in remote areas with no internet connection."

## Notion's interface

Notion’s interface is visually clean and highly customizable. Users often mention a steep learning curve and occasional friction with navigation. While its layout supports flexible workflows, some reviewers find the abundance of options overwhelming during setup.

1+

Shubham Gupta

Reviewers say Notion’s interface rewards customization but demands patience; navigating nested pages and configuring databases can slow onboarding. Teams that rely on quick access and structured layouts may need time to adapt workflows for smoother day-to-day use.

Ease of Use

4.3 (2,702)

4.3

Based on 2,702 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Shubham Gupta

Notion’s top-rated features support structured collaboration and creative workflows. Visual clarity, real-time updates, and flexible templates work together to simplify planning and reduce friction across teams.

Features

4.6 (2,702)

4.6

Based on 2,702 reviews

The Notion features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years.

Visualization

4.6 (47)

47 reviewers rated this feature

Enables teams to organize tasks and projects using toggled lists, subpages, and multiple view options. The clean layout and hierarchical structure help reduce clutter and stress, with filter and sort tools adding control.

Real-time editing

4.6 (26)

26 reviewers rated this feature

Supports simultaneous collaboration with instant updates across devices. Auto-save and syncing ensure version consistency, helping teams stay aligned without manual effort. Reviewers compare it favorably to Google’s editing tools.

Customizable templates

4.6 (115)

115 reviewers rated this feature

Offers various flexible templates that can be tailored to unique workflows. Community-built options save time and spark creativity, with many reviewers highlighting the ease of cloning and adapting templates.

Knowledge base management

4.6 (389)

389 reviewers rated this feature

Centralizes notes, documentation, and resources with multimedia support and hierarchical databases. Reviewers value its search capabilities and collaborative sharing for internal knowledge organization.

Idea management

4.5 (84)

84 reviewers rated this feature

Helps teams brainstorm and organize ideas using kanban boards, databases, and visual layouts. Multimedia support and tagging features enhance collaboration and structure.

Private teamspaces

0 reviewers rated this feature

Allow teams to create secure workspaces visible only to selected members. These are ideal for managing sensitive projects, performance reviews, or leadership planning without cluttering shared environments or risking accidental exposure.

Conditional forms logic

0 reviewers rated this feature

Supports dynamic forms that adapt based on user responses. This enables teams to collect more relevant data, streamline intake processes, and reduce manual sorting by tailoring form paths to specific inputs.

Enterprise search

0 reviewers rated this feature

Connects Notion with external tools like Slack and GitHub, allowing users to search across platforms from a single interface. This helps reduce context switching and improves access to distributed information.

AI meeting notes

0 reviewers rated this feature

Automatically transcribes meetings and generates summaries, helping teams capture key decisions and action items without manual note-taking. This improves follow-through and reduces post-meeting admin work.

Offline mode

0 reviewers rated this feature

Lets users access, edit, and create pages without an internet connection. Pages can be downloaded manually or auto-synced via Recents and Favorites. Available on Plus, Business, and Enterprise plans.

Notion Mail for iOS

0 reviewers rated this feature

Extends Notion’s email capabilities to mobile, allowing users to manage inboxes on the go. This supports better continuity for teams working across devices.

Model Context Protocol (MCP)

0 reviewers rated this feature

Enables secure integration with external AI tools like ChatGPT and Claude. Prompts can generate or update Notion content directly, streamlining task creation and page management.

Task creation in Calendar

0 reviewers rated this feature

Allows users to create and manage tasks directly within Notion Calendar. This helps teams align schedules with deliverables in one unified view.

All key features (123)

An @mention is a way to tag or notify a specific person about a message/post

68.57% of 35 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

43.77% of 345 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

37.50% of 24 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

71.81% of 149 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

0% of 0 reviewers...

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

64.29% of 14 reviewers that rated this feature as important or highly important

Automatically transcribes meetings and generates summaries, helping teams capture key decisions and action items without manual note-taking. This improves follow-through and reduces post-meeting admin work.

0 reviewers rated this feature

Highlight content and/or make notations about parts of content

50.00% of 10 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

62.50% of 24 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

62.50% of 8 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

42.86% of 42 reviewers that rated this feature as important or highly important

Group collaboration to solve ideas in a productive and concentrated manner.

37.50% of 8 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

25.81% of 31 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

61.39% of 101 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

66.67% of 12 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

60.08% of 491 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

68.61% of 309 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

57.14% of 49 reviewers that rated this feature as important or highly important

Supports dynamic forms that adapt based on user responses. This enables teams to collect more relevant data, streamline intake processes, and reduce manual sorting by tailoring form paths to specific inputs.

0 reviewers rated this feature

Configure existing workflows to meet your organization's needs

62.50% of 8 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

44.44% of 9 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

61.88% of 446 reviewers that rated this feature as important or highly important

Alter the layout and content of dashboards

82.35% of 17 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

74.84% of 155 reviewers that rated this feature as important or highly important

Offers various flexible templates that can be tailored to unique workflows. Community-built options save time and spark creativity, with many reviewers highlighting the ease of cloning and adapting templates.

115 reviewers rated this feature

Assembly of graphs and charts for visualizing and tracking statistics/metrics

71.76% of 85 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

38.89% of 18 reviewers that rated this feature as important or highly important

Scan, move or upload electronic files within the software's repository

45.95% of 74 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

34.09% of 44 reviewers that rated this feature as important or highly important

Custom forms to streamline repetitious aspects of a document

47.37% of 38 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

55.42% of 249 reviewers that rated this feature as important or highly important

Notion helps you store and organize various document types, embed files contextually, and access them from any device. Reviewers indicate unlimited storage with paid plans, easy sharing, and reliable cloud access, but some prefer Google Drive for advanced privacy and folder management.

58.63% of 585 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

58.49% of 106 reviewers that rated this feature as important or highly important

Connects Notion with external tools like Slack and GitHub, allowing users to search across platforms from a single interface. This helps reduce context switching and improves access to distributed information.

0 reviewers rated this feature

Create, save, and store files

55.00% of 20 reviewers that rated this feature as important or highly important

Recover lost, deleted, or damaged files

38.64% of 44 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

54.51% of 466 reviewers that rated this feature as important or highly important

Designed for small businesses

0% of 0 reviewers...

Form predictions based on past and present data/trends

0% of 0 reviewers...

Search for specific words or phrases within a document or database

55.70% of 228 reviewers that rated this feature as important or highly important

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

56.36% of 55 reviewers that rated this feature as important or highly important

Use AI to generate content in the form of text, images, videos, etc.

60.00% of 5 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

55.26% of 38 reviewers that rated this feature as important or highly important

Allow guests to view the software and interact with users

60.00% of 10 reviewers that rated this feature as important or highly important

To scribe and interpret the written words received from online or offline inputs

0.00% of 8 reviewers that rated this feature as important or highly important

Helps teams brainstorm and organize ideas using kanban boards, databases, and visual layouts. Multimedia support and tagging features enhance collaboration and structure.

84 reviewers rated this feature

Identify and respond to unexpected problems or failures (ie. "negative events")

37.50% of 8 reviewers that rated this feature as important or highly important

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

49.15% of 59 reviewers that rated this feature as important or highly important

Centralizes notes, documentation, and resources with multimedia support and hierarchical databases. Reviewers value its search capabilities and collaborative sharing for internal knowledge organization.

389 reviewers rated this feature

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

85.00% of 20 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

100.00% of 4 reviewers that rated this feature as important or highly important

Manage the process of planning and scheduling meetings, including agenda creation

33.33% of 3 reviewers that rated this feature as important or highly important

Create and share notes/annotations taken during meetings

46.67% of 15 reviewers that rated this feature as important or highly important

Monitor task progress and planned accomplishments to better manage project status

62.79% of 86 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

49.55% of 111 reviewers that rated this feature as important or highly important

Access the system via a mobile application

100.00% of 6 reviewers that rated this feature as important or highly important

Enables secure integration with external AI tools like ChatGPT and Claude. Prompts can generate or update Notion content directly, streamlining task creation and page management.

0 reviewers rated this feature

Observe and track the demand, usage, progress or quality of a system, product, or user

100.00% of 1 reviewers that rated this feature as important or highly important

Support multiple types of devices

70.51% of 234 reviewers that rated this feature as important or highly important

Manage and support multiple languages

56.25% of 16 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

61.71% of 410 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

57.14% of 14 reviewers that rated this feature as important or highly important

Drag and drop/visual interfaces that allow non-tech users to build without writing code

40.00% of 15 reviewers that rated this feature as important or highly important

Allow users to create, edit, and sort multiple notes

69.94% of 346 reviewers that rated this feature as important or highly important

Extends Notion’s email capabilities to mobile, allowing users to manage inboxes on the go. This supports better continuity for teams working across devices.

0 reviewers rated this feature

Ability of websites, web applications, or mobile applications to function without an active internet connection

41.18% of 85 reviewers that rated this feature as important or highly important

Lets users access, edit, and create pages without an internet connection. Pages can be downloaded manually or auto-synced via Recents and Favorites. Available on Plus, Business, and Enterprise plans.

0 reviewers rated this feature

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0.00% of 2 reviewers that rated this feature as important or highly important

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

50.00% of 12 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

54.46% of 202 reviewers that rated this feature as important or highly important

Allow teams to create secure workspaces visible only to selected members. These are ideal for managing sensitive projects, performance reviews, or leadership planning without cluttering shared environments or risking accidental exposure.

0 reviewers rated this feature

Reporting on how each user, task or process has advanced since its initiation

63.24% of 204 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

72.73% of 33 reviewers that rated this feature as important or highly important

Organize and schedule projects

57.85% of 446 reviewers that rated this feature as important or highly important

With Notion’s project planning and scheduling tools, you can create custom workflows using databases, kanban boards, and calendars. Users think its flexibility, template variety, and real-time collaboration are valuable, though some mention limited advanced metrics and partial Google Calendar integration.

65.84% of 606 reviewers that rated this feature as important or highly important

Pre-designed project plans that can be customized

60.00% of 5 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

72.45% of 98 reviewers that rated this feature as important or highly important

Create, manage, or update project workflows.

33.33% of 3 reviewers that rated this feature as important or highly important

Estimate or forecast of a future scenario based on the study of present trends

40.00% of 5 reviewers that rated this feature as important or highly important

Preview and make real-time changes in the web content

75.00% of 28 reviewers that rated this feature as important or highly important

Supports simultaneous collaboration with instant updates across devices. Auto-save and syncing ensure version consistency, helping teams stay aligned without manual effort. Reviewers compare it favorably to Google’s editing tools.

26 reviewers rated this feature

Receive system updates as soon as any changes are made

58.00% of 50 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

69.23% of 13 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

14.29% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

27.27% of 11 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

38.10% of 21 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

44.38% of 169 reviewers that rated this feature as important or highly important

Enables creation, management, and tracking of product requirements & features during product production/development

40.00% of 5 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

42.50% of 40 reviewers that rated this feature as important or highly important

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

100.00% of 2 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

65.56% of 90 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

16.67% of 6 reviewers that rated this feature as important or highly important

Create and save approved content for re-use across the team or business

0% of 0 reviewers...

UI looks like a spreadsheet

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

28.00% of 25 reviewers that rated this feature as important or highly important

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

100.00% of 6 reviewers that rated this feature as important or highly important

Split and manage tasks into individual components

68.42% of 19 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

54.05% of 37 reviewers that rated this feature as important or highly important

UI looks like task board

0% of 0 reviewers...

Allows users to create and manage tasks directly within Notion Calendar. This helps teams align schedules with deliverables in one unified view.

0 reviewers rated this feature

Edit task information and all related elements

58.12% of 659 reviewers that rated this feature as important or highly important

Import tasks from external sources

40.00% of 10 reviewers that rated this feature as important or highly important

Notion gives you customizable task management with kanban boards, reminders, and collaboration. Reviewers appreciate assigning tasks, tracking progress, and linking tasks to projects, but some say automation and calendar integration are less robust than dedicated task management apps.

64.10% of 1067 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

57.50% of 720 reviewers that rated this feature as important or highly important

Notion enables flexible task scheduling using databases, calendars, and reminders. Some reviewers find its customizable views, templates, and notification options helpful for organizing deadlines, though others mention limited automation and integration compared to specialized scheduling tools.

55.93% of 851 reviewers that rated this feature as important or highly important

Add labels or tags to tasks

69.44% of 36 reviewers that rated this feature as important or highly important

Organizing a group of people to accomplish a task

0% of 0 reviewers...

Create, save, and re-purpose templates for emails, forms, etc.

55.17% of 29 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

63.64% of 33 reviewers that rated this feature as important or highly important

Edit text as needed

60.49% of 243 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

50.00% of 28 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

35.48% of 31 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

62.50% of 8 reviewers that rated this feature as important or highly important

Manage a detailed schedule of a product plan

0% of 0 reviewers...

A digital list of items that need to be completed

65.42% of 240 reviewers that rated this feature as important or highly important

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

40.00% of 5 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

22.22% of 27 reviewers that rated this feature as important or highly important

Enables teams to organize tasks and projects using toggled lists, subpages, and multiple view options. The clean layout and hierarchical structure help reduce clutter and stress, with filter and sort tools adding control.

47 reviewers rated this feature

SaaS, web-based, online deployment

0% of 0 reviewers...

An extended application or connector that enables users to perform additional services with their current set of tools

100.00% of 2 reviewers that rated this feature as important or highly important

An informational database that allows users to add, delete, or revise content

33.33% of 27 reviewers that rated this feature as important or highly important

Alter the default workflow to meet your organization's needs

59.29% of 113 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

45.98% of 174 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Shubham Gupta

Notion’s top-rated features support structured collaboration and creative workflows. Visual clarity, real-time updates, and flexible templates work together to simplify planning and reduce friction across teams.

Features

4.6 (2,702)

4.6

Based on 2,702 reviews

## Pricing

Value for money

4.6 (1938)

Notion’s Plus plan starts at $12 per user, per month, or $10 per month, billed annually. This entry price is lower than the average SMB budget for project management software, which typically ranges from $20 to $40 per user, per month. Pricing scales by tier, with Business and Enterprise plans offering additional features. You can also try the tool for free.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/186596/Notion/pricing/)

Plus

$12.00

Per User,Per Month

It includes:

-   Unlimited blocks for teams
-   Unlimited file uploads
-   Invite 100 guests
-   Custom websites
-   Custom automations
-   Charts & dashboards

Business

$24.00

Per User,Per Month

It includes:

-   SAML SSO
-   Private teamspaces
-   Bulk PDF export
-   Advanced page analytics
-   Invite 250 guests

Value for money

4.6 (1,938)

4.6

Based on 1,938 reviews

## Integrations

Notion connects with a range of productivity, collaboration, and scheduling tools. These integrations, offered through a mix of native and third-party links, support smoother workflows and reduce manual updates across commonly used platforms.

Popular integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Shubham Gupta

Senior Content Analyst

Connecting Notion with tools for file storage, messaging, and scheduling helps your operations lead centralize updates, reduce app switching, and automate recurring tasks across shared workspaces.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (1565)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (1,565)

4.4

Based on 1,565 reviews

## User reviews

Overall rating

4.7

Based on 2,702 reviews

Filter by rating

5(2047)

4(570)

3(68)

2(8)

1(9)

Mentioned topic

Sorted by most recent

RV

Rakhi V.

QA Lead

Information Technology and Services

### "Notion over 4 yeras of usage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Overall, my experience with Notion has been extremely positive. It’s become my primary workspace because it helps me keep everything organized in one place—notes, documentation, trackers, and plans—while still being flexible enough to adapt to different types of work. I especially like how easy it is to structure information with pages, databases, and links between content, which makes it simple to build a system that fits the way I work. Even though it can occasionally feel slow with heavier pages and requires discipline to stay tidy, it’s still the most reliable tool I’ve used for staying organized and productive over the long term.

Pros

I love having everything in one place: all my notes, ideas, and work docs organized into separate workspaces with pages, folders, and databases. It’s flexible enough to build anything from quick meeting notes to detailed documentation, checklists, and trackers, and it’s easy to keep things clean and searchable. The ability to link pages together and structure information in a way that matches how I think has been a huge productivity boost. It’s been my go-to tool for the last 4 years because it keeps me organized without feeling restrictive.

Cons

The biggest downside for me is that Notion can start to feel slow and cluttered as pages get heavier (lots of embeds, large tables, or long docs), which makes everyday navigation less smooth. The permissions and sharing model can also be a bit confusing—especially when workspaces have many people—so it takes extra effort to ensure the right people have the right access. Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and databases, making things harder to find over time.

Switched from

[Sublime Text](https://www.capterra.com/p/179535/Sublime-Text/)

ublime was great for writing and editing code quickly, but it wasn’t ideal for managing notes, documentation, plans, and long-term knowledge. Notion gave me a single place to keep everything structured (pages, databases, templates, links, search), so I could capture meeting notes, specs, checklists, and personal tracking in one system instead of scattered files. Over time, having everything organized and searchable became more valuable for my workflow than keeping notes in a plain-text tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Magdalena O.

Admin

Education Management

### "Saves a lot of time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 25, 2026

Great experience, happy overall, would recommend anyone who needs an online solution to organise their knowledge and share it with others.

Pros

Elegant, connects with other tools via claude code, saves me a ton of time and effort doing boring jobs

Cons

Cannot really find too many things out there, that I would not be too happy about. Maybe if I really had to, that it works online only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Charlie L.

Multimedia Specialist

Media Production

### "Notion is a Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Overall, Notion is a fantastic software, especially for what we do as a business. The AI features are second to none, and the way you are able to integrate team members, collaborate on projects, and just organize everything from everyday business expenses, to events, as the task management features, it is such a crazy cool software.

Pros

Notion provided an fantatic value for the money in that it does everything we need it to do, regarding our workflow with our business. It's always easy to use, and allows us to collaborate with our team, syncs data instantly, and is always coming out with new updates.

Cons

Sometimes Notion can become a little confusing in the interface, but once I integrated Notion AI, things were able to be less confusing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Developer

Computer Software

### "My review about Notion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 23, 2026

In my opinion, Notion is a great option if you need to completely customize your project management tool. There is a steep learning curve, but once it’s set up, the tool is intuitive to navigate. Notion is a powerful productivity app if you need a highly configurable platform and have the time to customize it, but for larger teams or those who want to get up and running immediately, other platforms might be more suitable.

Pros

You can take notes, manage projects, and maintain your databases in one place. The intuitive design makes it easy for users to navigate and organize their projects. You can tailor your workspace to fit your needs with flexible layouts and templates.

Cons

The mobile app is less intuitive than the desktop version. You might experience slow performance if you have large databases or complex setups. It can be challenging for new users to master without spending time on tutorials.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Clemen O.

Creative Designer

Events Services

### "Notion update"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 21, 2026

Pros

I can make my own forms for my employees to fill up. It is an automated process that I have recently discovered

Cons

There isnt much I do not like about Notion, it is quite the handy tool and is more than just a notepad for taking notes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Alexa L.

Founder

Entertainment

### "I have a Notion!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 21, 2026

I still use the app, but less than I did a few years ago. I’m careful about the type of information I keep there because of ai, but I can’t deny my projects always look so pretty that I want to come back to them and it’s interconnectedness really makes life easier.

Pros

I like how adaptable Notion is. I can create exactly the type of document I want and make it look pretty too!

Cons

The amount of ai involved. It makes me less likely to trust it as I’m not sure my data isn’t being used to train it. So I’m more wary of using the app now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jose Augusto U.

Visual Brand Designer

Arts and Crafts

### "Real user over the last two years. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 20, 2026

I can use it on several devices, but it slows down even when performing simple tasks; the more templates you use, the more complicated and slower it becomes.

Pros

I like the templates that are suitable for everyone, and the use of AI makes them much easier to use – and even saves time

Cons

I still find it a bit tricky to merge several templates with other subfolders, and that puts me off using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nina H.

Head of Performance Marketing

Financial Services

### "Enhances collaboration for a remote first company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Our experience with Notion is extremely positive and it helps our company collaborate cross functionally.

Pros

Notion continues to add new features and prompts that help advance how we're using it on our team to improve collaboration.

Cons

There are some limitations with formatting and design functions where we have to rely on other tools.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jaya A.

Blogger

Writing and Editing

### "Fantastic Note-Taking Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 19, 2026

Love Notion as a tool to organize all my notes in one place. It's easy to find documents and spreadsheets with a good labeling system.

Pros

Absolutely love Notion as a note-taking tool to organize notes. I use it for world-building notes, job tracking, class notes, and scholarship application tracking. Easily organizable spreadsheets and documents make it easy to keep all your notes in one place while also enabling efficient organization.

Cons

The user interface comes with a small learning curve and you will need to play around for a while if you want to get the most out of Notion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LE

layal E.

Marketing

Computer Hardware

### "Notion AI is amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

I love Notion, such a great system for documentation and has very strong integrations with our tech stack

Pros

I like the AI functionality that they have added. I've recently started testing out their AI bot and connecting it with CRM systems

Cons

There is nothing major that I don't like. I would just like more documentation available on new features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186596/Notion/reviews/)

## FAQs

Yes. Notion offers a Free plan for individuals and small teams. It includes unlimited pages and blocks, basic integrations, and up to 10 guests. This plan is ideal for personal use or lightweight collaboration.

Yes. Notion supports offline access through its desktop and mobile apps. Users can manually download pages or auto-sync Recents and Favorites to continue working without an internet connection.

Yes. Notion supports task tracking, database views, Kanban boards, and collaborative documentation. It’s especially useful for teams that prefer customizable workflows over rigid templates.

Yes. Users can export content as HTML, Markdown, or PDF. Business and Enterprise plans support bulk export options, which are useful for compliance or backup purposes.

Yes. Notion AI includes tools for summarizing content, generating meeting notes, and automating page creation. These features are available as add-ons across most paid plans.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

1.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
2.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
3.  This product information came from Notion’s own online content in August 2025, including the product's website and its social media channels.
    

## Related reading

### [Top 10 Project Management Software With AI-Enabled Features](https://www.capterra.com/resources/top-ai-project-management-software/)

Published July 22, 2025 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [Avoid PM Software Failure: Use a Risk Assessment Matrix Before You Commit](https://www.capterra.com/resources/risk-assessment-matrix/)

Published August 1, 2025 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [The Definitive Checklist for Selecting the Right Project Management Software](https://www.capterra.com/resources/project-management-software-requirements-checklist/)

Published September 2, 2024 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) and [Peter Taylor](https://www.capterra.com/resources/author/peter-taylor-guest-contributor/)

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