# Notion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Notion Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/186596/Notion

---

# 

 Notion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Notion

## What is Notion?

Notion is the only task management software that connects your notes, tasks, and wiki in one tool. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place. By bringing all work and knowledge together and making it highly customizable, Notion creates focus and transparency, while consolidating tools, saving time, and driving more productivity for teams of all sizes.

## What is Notion used for?

[Task Management](https://www.capterra.com/task-management-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)[Project Management](https://www.capterra.com/project-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 2,740 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Real-time collaborative workspace

Centralized notes and projects hub

Sluggish performance with large data

Inconsistent mobile usability

Starting price

$12

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Project Management / 2026
-   Task Management / 2026
-   Project Planning / 2025
-   Remote Work / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Notion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.notion.so&name=Notion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Notion

4.7 (2,740)

VS.

[4.6 (2,229)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (2,740)

Ease Of Use

4.4 (2,199)

Value For Money

4.6 (1,971)

Value For Money

4.5 (1,529)

Customer Service

4.4 (1,597)

Customer Service

4.4 (1,305)

## Notion alternatives

Highest Rated

[4.6 (6,037)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,574)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186596/Notion/alternatives/)

## FAQs about Notion

Overview

### What problems does Notion solve?

Notion solves scattered notes, fragmented project tracking, and outdated process documentation by combining docs, wikis, databases, calendars, and task boards in one workspace. Project managers, remote teams, educators, creators, and operations leads use it to reduce tool switching, clarify ownership, track progress, and keep shared knowledge accessible across devices.

Answer based on 1126 reviews

Overview

### Which roles and teams benefit most from Notion?

Notion is most used by founders, executives, and small business owners to centralize planning, documentation, and company knowledge. Product, design, and engineering teams rely on it for roadmaps, specs, and collaboration, while project managers, consultants, freelancers, and students use it to organize tasks, notes, research, and deliverables.

Answer based on 2736 reviews

Overview

### What company size and industries is Notion built for?

Notion is built mainly for small businesses, which make up 80% of reviewers, and is used most in Computer Software at 11%. It serves teams and companies managing knowledge, projects, documents, and collaboration, with additional use in Information Technology and Services at 10%, Marketing and Advertising at 9%, plus individuals.

Answer based on 2736 reviews

Features and Usability

### What are the key features of Notion?

Notion includes core workspace features like page creation, notes management, task management, and project management, plus differentiators such as customizable templates, databases with kanban, calendar, table, and timeline views, and real-time collaboration with comments and sharing. It also offers wiki-style knowledge bases, search, integrations, and Notion AI.

Answer based on 524 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Notion starts at $12/user/month for the Plus plan, while Business costs 24/user/month; a free version and free trial are available. Reviewers say the free tier covers personal use well, but paid plans unlock collaboration, larger file uploads, and longer page history, which can feel expensive for bigger teams.

Answer based on 374 reviews

Integrations

### Which third-party tools and platforms does Notion integrate with?

Notion integrates with Trello, Google Drive, Google Docs, Slack, Asana, Evernote Teams, YouTube, and Google Calendar. Across productivity, file storage, communication, and planning tools, Notion supports over 100 integrations overall, with reviewer mentions also confirming connections to Airtable, Zapier, Google Sheets, Microsoft Excel, and Microsoft OneNote.

Answer based on 670 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Notion?

Notion is fairly easy for team members to start using for basic pages, notes, and templates, especially with live online sessions, webinars, videos, and documentation. Reviewers say beginners and nontechnical users can feel overwhelmed at first, while admins, builders, and users setting up databases or formulas usually need more training time.

Answer based on 496 reviews

Getting Started and Support

### What customer support options does Notion offer, and how do users rate the experience?

Notion offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often rely on documentation, tutorials, and the community for quick help. Experiences with direct support are mixed: some find it helpful, while others report slow responses, rigid billing handling, and unresolved technical issues.

Answer based on 70 reviews

## Who uses Notion?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 214 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 214 reviews

Administrative

18%

Administrative

18%

IT & Software Development

17%

Creative & Design

10%

Entrepreneurs/ Owners

10%

Others

45%

Top industries

Based on 214 reviews

Information Technology and Services

32%

Computer Software

27%

Marketing and Advertising

14%

Internet

14%

Other

13%

## Pros and Cons

Real-time collaborative workspace

97% positive reviews out of 321

Most reviewers describe collaboration as seamless, with real-time editing, sharing, and teamwork features supporting diverse group projects.

Mahazi S

Notion review, 2 - 10 employees.

"The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work together effortlessly."

Sluggish performance with large data

85% negative reviews out of 165

Most reviewers report performance and speed issues, especially slow loading and lag with large pages or complex databases.

chirag K

Research Intern, 201 - 500 employees.

"One thing I didn't like about Notion was its occasional sluggishness and slow loading times, especially when dealing with larger databases or complex pages."

Centralized notes and projects hub

98% positive reviews out of 258

Most reviewers indicate note and project management combines flexible organization, templates, and multi-device access for streamlined workflows.

Ines M

Human Resources Admin, 1,001 - 5,000 employees.

"You can use it to organise every type of content, to take notes, to write business plans, and the best part is that you have a lot of free templates to start from, there's no need to start from scratch. and you can also synchronise it with other tools. "

Inconsistent mobile usability

49% negative reviews out of 138

Some reviewers describe the mobile experience as less responsive, with slower performance and missing features compared to desktop.

Grant G

Business Development Manager, 51 - 200 employees.

"It takes a while to load when opening and editing in mobile version."

Highly adaptable productivity platform

96% positive reviews out of 164

Most reviewers find flexibility essential, allowing customization for varied workflows, personal preferences, and evolving organizational needs.

Fernando L

Technical engineer , 2 - 10 employees.

"The flexibility to adapt Notion to our unique workflows is a great advantage."

Limited offline functionality

76% negative reviews out of 80

Most reviewers indicate offline access is unreliable, making it difficult to use Notion without a stable internet connection.

Fara S

Content creator, 11 - 50 employees.

"This makes its difficult to use notion in remote areas with no internet connection."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.6 (1,083)

64.54% of 1083 reviewers that rated this feature as important or highly important

With this capability, you can organize, assign, and track tasks using lists, boards, and reminders. Users think Notion’s flexibility, collaboration, and custom views are valuable, though some mention it lacks automation and deep integrations found in dedicated task management apps.

Task Scheduling

4.4 (857)

56.24% of 857 reviewers that rated this feature as important or highly important

Notion allows you to schedule tasks with deadlines, reminders, and customizable views like calendars and timelines. Some reviewers find the flexibility and notifications helpful, but others wish for better calendar integrations and more automation for recurring or complex scheduling.

Task Progress Tracking

4.5 (733)

58.25% of 733 reviewers that rated this feature as important or highly important

It helps you monitor task status with customizable boards, status tags, and visual indicators. Reviewers indicate the visual tracking and notifications are motivating, but some find setup for progress bars or formulas manual and wish for more intuitive, built-in tracking options.

Project Planning/Scheduling

4.6 (611)

66.12% of 611 reviewers that rated this feature as important or highly important

Notion gives you flexible tools for project planning, letting you use databases, calendars, Gantt charts, and Kanban boards. Reviewers appreciate the customization, real-time collaboration, and templates, but some say it lacks advanced metrics compared to tools like Jira or Monday.

Document Storage

4.5 (588)

58.67% of 588 reviewers that rated this feature as important or highly important

Notion offers a unified space to store, embed, and organize documents, images, and files within pages and databases. Reviewers appreciate the ease of access, collaboration, and unlimited storage on paid plans, but some prefer Google Drive for advanced file management and privacy controls.

Task Editing

4.6 (669)

58.74% of 669 reviewers that rated this feature as important or highly important

Edit task information and all related elements

Notion 114 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Group collaboration to solve ideas in a productive and concentrated manner.

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Notion offers a unified space to store, embed, and organize documents, images, and files within pages and databases. Reviewers appreciate the ease of access, collaboration, and unlimited storage on paid plans, but some prefer Google Drive for advanced file management and privacy controls.

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Designed for small businesses

Form predictions based on past and present data/trends

Search for specific words or phrases within a document or database

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

Allow guests to view the software and interact with users

To scribe and interpret the written words received from online or offline inputs

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Identify and respond to unexpected problems or failures (ie. "negative events")

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Tracking the status of previously identified performance measurements

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Manage and support multiple languages

Ability to handle several projects simultaneously

Process and analyze human language in text or audio form

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Allow users to create, edit, and sort multiple notes

Ability of websites, web applications, or mobile applications to function without an active internet connection

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Notion gives you flexible tools for project planning, letting you use databases, calendars, Gantt charts, and Kanban boards. Reviewers appreciate the customization, real-time collaboration, and templates, but some say it lacks advanced metrics compared to tools like Jira or Monday.

Pre-designed project plans that can be customized

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Preview and make real-time changes in the web content

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create and save approved content for re-use across the team or business

UI looks like a spreadsheet

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Split and manage tasks into individual components

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Import tasks from external sources

With this capability, you can organize, assign, and track tasks using lists, boards, and reminders. Users think Notion’s flexibility, collaboration, and custom views are valuable, though some mention it lacks automation and deep integrations found in dedicated task management apps.

It helps you monitor task status with customizable boards, status tags, and visual indicators. Reviewers indicate the visual tracking and notifications are motivating, but some find setup for progress bars or formulas manual and wish for more intuitive, built-in tracking options.

Notion allows you to schedule tasks with deadlines, reminders, and customizable views like calendars and timelines. Some reviewers find the flexibility and notifications helpful, but others wish for better calendar integrations and more automation for recurring or complex scheduling.

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Manage a detailed schedule of a product plan

A digital list of items that need to be completed

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Track revisions and updates made to files and navigate between different versions

Graphical representation of data or processes

SaaS, web-based, online deployment

An extended application or connector that enables users to perform additional services with their current set of tools

An informational database that allows users to add, delete, or revise content

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (2,740)

4.6

Based on 2,740 reviews

## Pricing

Value for money

4.6 (1971)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/186596/Notion/pricing/)

Plus

$12.00

Per User,Per Month

It includes:

-   Unlimited blocks for teams
-   Unlimited file uploads
-   Invite 100 guests
-   Custom websites
-   Custom automations
-   Charts & dashboards

Business

$24.00

Per User,Per Month

It includes:

-   SAML SSO
-   Private teamspaces
-   Bulk PDF export
-   Advanced page analytics
-   Invite 250 guests

Value for money

4.6 (1,971)

4.6

Based on 1,971 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (1597)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (1,597)

4.4

Based on 1,597 reviews

## User reviews

Overall rating

4.7

Based on 2,740 reviews

Filter by rating

5(2074)

4(581)

3(68)

2(8)

1(9)

Mentioned topic

Sorted by most recent

EB

Erica B.

COO

Information Technology and Services

### "Very useful for managing workflows and stay organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 26, 2026

Pros

The thing I like the most is having everything organized in one place instead of changing apps again and again. It has become most useful tool for me in my daily workflow. And collaboration feature is a big plus.

Cons

Sometimes it can slow down when working with large workspace. And advanced setups require some time to learn.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alejandro A. C.

Postdoctoral Researcher

Research

### "Great app for managing your projects "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 25, 2026

Overall it has been a slow but great experience. I started to migrate task I was doing in others apps to Notion one at the time, since I found that was the best way of not getting too over overwhelmed.

Pros

It is an excellent platform for creating a customized work environment. You can organize and follow up your projects and tasks as much as you want. Despite it takes a couple of hour to get familiar with how it works, it is totally worth it. it is really easy to keep track of your notes and task in all your devices.

Cons

I think the only limitation about Notion is the time it takes to get proficient using it if you are not use to these kind of softwares. Nevertheless, it is totally worth it to invest some hours watching and reading tutorials for getting familiar with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gabby W.

Founder

E-Learning

### "Great for getting organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 25, 2026

I’ve had a very positive experience with Notion overall. It’s an incredibly flexible tool for organizing notes, projects, databases, content calendars, and workflows all in one place. I like that it can function as a simple note-taking app or a much more advanced workspace depending on what you need. The clean design and customization options make it easy to stay organized and productive.

Pros

Pros: Extremely flexible and customizable for many different workflows Great for project management, note-taking, content planning, and collaboration Clean and modern interface that is easy to navigate Helpful templates for business, personal organization, and team projects Combines documents, databases, calendars, and task management in one platform

Cons

Cons: There can be a learning curve because the platform is so customizable Some advanced database and automation features take time to understand The mobile app can feel slower or less intuitive than the desktop version It can become disorganized if you create too many pages and systems without structure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Anna H.

Photographer

Photography

### "So custom it's almost scary"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

Pros

Notion makes it really easy to organize information, build databases and manage projects for my whole team.

Cons

Notion could be easier to understand from the jump. Since it's so customizable, its "blank canvas" strategy can be a little intimidating.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Aroob A.

Web Developer

Marketing and Advertising

### "Notion for everyday use"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 21, 2026

It is my favourite of all time tools to organise my work, to create to do lists and to manage other things in my life like keeping track of books that i have read.

Pros

It has so many new functionalities that integrate AI and personalization. It makes it a lot easier to add more features.

Cons

It can be quite overwhelming for new users to use notion as it has a huge variety of options and functionalities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

freelancer

Marketing and Advertising

### "Essential tool for students and professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2026

Pros

Notion is a very flexible and well-designed productivity tool that allows you to organize notes, tasks, and projects all in one place. It is highly customizable, so you can build layouts that fit your personal or school/work needs. It also supports collaboration, which makes it useful for group projects. Overall, this is an easy to use tool that is essential for students and professionals looking to keep everything in one place.

Cons

Notion can be overwhelming for beginners because of its many features and customization options so it can take time to learn how to use it effectively. Some features require payment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Retail

### "AI spiffed up but clunky for big information repositories"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 19, 2026

It is a great tool for quick and dirty stuff but it seems to be a bit too complicated. MS Office works for bigger projects. Notion

Pros

We keep adding more and more to Notion and it has become our repository for SOPs, for FAQs, for documentation of various meetings. Also the AI tools are pretty good.

Cons

It has gotten clunky and cumbersome as we migrated more and more, it is not as easy to navigate since it becomes one huge tree of stuff. Also It does not work very well for process documentation; we need sort of flowcharts with Notion Pages at each node and branch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Leo P.

Operations Specialist

Law Practice

### "The most powerful website"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

We use Notion primarily for task management across our team. It is deeply customization and we need just that in order to have it do exactly what we desire. We initially used Trello, but it was too simple and did not allow us to set up the kind of automations and pages needed to be as productive as possible. Notion has become a staple in our company and I am very satisfied with the product. We would gladly pay more money for this service as we have become dependant on it for our collaborations. One time, I even used it to create a private website I shared with a client and it looked amazing!

Pros

The deep customization and how you can essentially create anything you need while having your team work alongside with you based on what you created. It's not the easiest to learn how to use, but once you learn how to use it, the power really shines. The value for the money is great especially when you consider just how many pages you can create. I also love how everything I do gets synchronized with my team so seamlessly after setting up powerful automations. Another pro is the fact that it comes with so many different templates you can start from depending on what you want to create. The possiblities really are endless with Notion.

Cons

The barrier to entry is a little steep. Meaning to create exactly what you want, it will take some learning. Not an insane amount, but you do need to watch a couple youtube videos or read up on how exactly to use Notion to the best of it's ability.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello was not even close to the amount of customzing and automations that we can get with Notion

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Community Manager

E-Learning

### "Great tool to track collaborative workflows and jobs to be done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 16, 2026

Pros

Great tool our team uses to track jobs to be done across different functions collaboratively. The profile photo generator is also awesome!

Cons

Can be a bit confusing when you first get started, in particular on how to set up the collaborative docs and checklist elements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nino Z.

\-

Internet

### "All-in-One Workspace der wirklich überzeugt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 15, 2026

Insgesamt bin ich sehr zufriden mit Notion. Es hat meine Produktivität deutlich verbessert und ich nutz es täglich für alles mögliche. Sehr empfelenswert.

Pros

Notion ist extrem flexibel und ich kann alles in einem Ort verwalten. Notizen, Aufgaben, Datenbanken, Wikis - das alles geht in einem Tool. Die Vorlagen sind super hilfreich.

Cons

Die Lernkurve ist am Anfang etwas steil. Vorallem für neue User ist es manchmal unübersichtich was alles möglich ist. Offline-Modus könnte besser sein.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186596/Notion/reviews/)

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