--- title: "Notion Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Notion Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/186596/Notion/" page_type: "product" language: "en" --- # Notion Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Notion ## What is Notion? Notion is the only task management software that connects your notes, tasks, and wiki in one tool. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place. By bringing all work and knowledge together and making it highly customizable, Notion creates focus and transparency, while consolidating tools, saving time, and driving more productivity for teams of all sizes. ## What is Notion used for? [Task Management](https://www.capterra.com/task-management-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)[Project Management](https://www.capterra.com/project-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 2,800 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 1% Pros & cons Real-time team collaboration tools Centralized notes and project hub Slow performance with large content Subpar mobile usability Starting price $12 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Knowledge Management / 2026 - Project Management / 2026 - Task Management / 2026 - Project Planning / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Notion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.notion.so&name=Notion) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Notion 4.7 (2,800) VS. [4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $12 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (2,800) Ease Of Use 4.5 (22,405) Value For Money 4.6 (2,024) Value For Money 4.3 (15,210) Customer Service 4.4 (1,652) Customer Service 4.4 (12,709) ## Notion alternatives [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,538)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,591)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211559/Trello/) [View all alternatives](https://www.capterra.com/p/186596/Notion/alternatives/) ## FAQs about Notion Overview ### What problems does Notion solve? Notion solves scattered notes, disconnected project data, and inefficient knowledge sharing by centralizing tasks, documents, wikis, calendars, and databases in one workspace. It helps project managers, marketers, startups, remote teams, educators, and students reduce context switching, track ownership and timelines clearly, and keep procedures, meeting notes, and resources easy to find. Answer based on 1148 reviews Overview ### Which roles and teams benefit most from Notion? Notion benefits founders, executives, and business owners who need a central hub for planning, documentation, and team alignment. Product managers, project managers, developers, and designers use it to organize roadmaps, specs, and creative work, while students, consultants, and freelancers rely on it for note-taking, knowledge management, and personal workflow organization. Answer based on 2778 reviews Overview ### What company size and industries is Notion built for? Notion is built primarily for small businesses, which make up 79% of reviewers, and it is used most in computer software at 11%. It also serves teams and companies managing knowledge, projects, documents, and collaboration, with additional adoption in IT services at 10%, marketing and advertising at 9%, and some midsize and enterprise use. Answer based on 2778 reviews Features and Usability ### What are the key features of Notion? Notion includes core features for page creation, note-taking, and task management, plus customizable templates and databases. Reviewers often highlight project management views like kanban boards, calendars, and timelines, along with collaboration tools such as real-time editing, comments, and page sharing. Differentiators include wiki-style knowledge bases and Notion AI. Answer based on 534 reviews Pricing ### How much does it cost and what fees or limitations are included? Notion starts at $12/user/month for the Plus plan, with a free version and free trial available. Paid options include Plus with 30-day page history and Business at 24/user/month with 90-day history. Reviewers often say the free plan covers personal use well, but larger teams find per-user pricing expensive and note limits on collaboration, file size, or blocks. Answer based on 383 reviews Integrations ### Which third-party tools and platforms does Notion integrate with? Notion integrates with Trello, Google Drive, Google Docs, Slack, Asana, YouTube, Google Calendar, and Zapier. Reviewers also frequently mention Evernote Teams, Airtable, Microsoft Excel, Microsoft OneNote, and Google Sheets. Official catalog data indicates more than 100 integrations across collaboration, storage, scheduling, and workflow tools. Answer based on 676 reviews Getting Started and Support ### How easy is it to onboard and train a team on Notion? Notion is fairly quick for everyday team members to learn for notes, documents, and shared pages, especially with templates. Training is available through live online sessions, webinars, videos, and documentation. Reviewers say nontechnical users can still need guidance, while builders, admins, and database-heavy teams usually need more setup time. Answer based on 506 reviews Getting Started and Support ### What customer support options does Notion offer, and how do users rate the experience? Notion offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative assistance, and chat. Users often find the documentation, tutorials, and community resources useful, and some describe support as prompt and helpful. Others report slow replies, billing disputes, limited immediate help, and unresolved technical issues. Answer based on 71 reviews Security ### How does Notion handle data security and access control? Notion uses permission and access management, role-based control, admin and visitor roles, guest invitations, and view-only or editing links to control who sees and changes content. Users can restrict pages, share limited information externally, and separate public and private spaces, though some reviewers find permissions clunky, not granular enough, or difficult to revoke. Answer based on 299 reviews ## Who uses Notion? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Real-time team collaboration tools 97% positive reviews out of 329 Most reviewers describe collaboration in Notion as seamless, highlighting real-time editing, easy sharing, and centralized teamwork across devices. Mahazi Christian S. Notion review, 2 - 10 employees. "The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work together effortlessly." Slow performance with large content 84% negative reviews out of 170 Most reviewers report performance and speed issues in Notion, especially with large databases, complex pages, or heavy content, leading to noticeable delays. Becky O. NUTRITIONIST, 2 - 10 employees. "I did not like how slow it was to load pages with heavy databases, which interrupted the normal workflow." Centralized notes and project hub 98% positive reviews out of 269 Most reviewers find note and project management in Notion highly effective for organizing diverse content, tracking tasks, and managing projects in one customizable workspace. Tolga A. Marketing Executive, 501 - 1,000 employees. "It offers a highly flexible and customizable workspace for note-taking, project management, and collaboration." Subpar mobile usability 49% negative reviews out of 140 Some reviewers find the mobile experience in Notion less responsive, with slower load times, limited features, and a less intuitive interface than desktop. Andrew M. Owner, 1 employee. "Can be slow at times (on mobile) and also time consuming to setup correctly for the long term." Highly adaptable workspace platform 95% positive reviews out of 166 Most reviewers appreciate flexibility in Notion, allowing adaptation to various workflows, personal preferences, and changing organizational needs. Fernando L. Technical engineer , 2 - 10 employees. "The flexibility to adapt Notion to our unique workflows is a great advantage." Limited offline functionality 77% negative reviews out of 81 Most reviewers indicate offline access in Notion is unreliable, making it difficult to work without a stable internet connection or in remote locations. Shreyas N. IT Manager, 11 - 50 employees. "The biggest issue is the lack of a proper offline mode. If my campus Wi-Fi drops, accessing my notes is a headache." ## Features AI summary Based on 23,337 Task Management reviews Capterra data shows that buyers of Task Management software rank the following features as their top priorities: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) Notion supports all three of the features reviewers consider most important: **Task Scheduling**, **Task Editing**, and **Workflow Management**. Together, these capabilities help teams plan deadlines, update work as priorities change, and manage processes across projects, allowing businesses to keep tasks organized and work moving forward more efficiently. Task Scheduling 4.4 (862) 56.50% of 862 reviewers that rated this feature as important or highly important You can schedule tasks using customizable calendars, reminders, and templates. Reviewers indicate scheduling is flexible and easy to personalize, with notifications and priority settings, but some wish for better automation and deeper integration with external calendars like Google Calendar. Task Editing 4.6 (683) 59.44% of 683 reviewers that rated this feature as important or highly important Edit task information and all related elements Mobile Access 4.3 (111) 49.55% of 111 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.6 (522) 61.69% of 522 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Progress Tracking 4.5 (746) 58.98% of 746 reviewers that rated this feature as important or highly important Notion helps you monitor task status with customizable boards, progress bars, and notifications. Users think visual tracking, reminders, and real-time updates are valuable, though some say setup can be manual and more complex than in dedicated project management software. Task Management 4.6 (1,109) 65.28% of 1109 reviewers that rated this feature as important or highly important It gives you a customizable workspace for creating, assigning, and tracking tasks with lists, boards, and reminders. Reviewers appreciate the flexibility, collaboration, and visual organization, but some mention the lack of automation and limited calendar integration compared to specialized apps. Notion 114 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Notion offers you the ability to store, embed, and organize various file types within pages and databases. Users highlight unlimited storage on paid plans, easy file access, and contextual embedding, but note limitations compared to Google Drive and a 5MB upload cap on the free plan. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Guest Access: Allow guests to view the software and interact with users - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - KPI Monitoring: Tracking the status of previously identified performance measurements - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Multi-Language: Manage and support multiple languages - Multiple Projects: Ability to handle several projects simultaneously - Natural Language Processing: Process and analyze human language in text or audio form - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Notes Management: Allow users to create, edit, and sort multiple notes - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: With this capability, you can visually organize projects using customizable calendars, Kanban boards, timelines, and templates. Reviewers appreciate the flexibility, real-time collaboration, and integration with Google Calendar, though some feel it lacks advanced analytics found in dedicated tools. - Project Templates: Pre-designed project plans that can be customized - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Snippets: Create and save approved content for re-use across the team or business - Spreadsheet View: UI looks like a spreadsheet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: It gives you a customizable workspace for creating, assigning, and tracking tasks with lists, boards, and reminders. Reviewers appreciate the flexibility, collaboration, and visual organization, but some mention the lack of automation and limited calendar integration compared to specialized apps. - Task Progress Tracking: Notion helps you monitor task status with customizable boards, progress bars, and notifications. Users think visual tracking, reminders, and real-time updates are valuable, though some say setup can be manual and more complex than in dedicated project management software. - Task Scheduling: You can schedule tasks using customizable calendars, reminders, and templates. Reviewers indicate scheduling is flexible and easy to personalize, with notifications and priority settings, but some wish for better automation and deeper integration with external calendars like Google Calendar. - Task Tagging: Add labels or tags to tasks - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timeline Management: Manage a detailed schedule of a product plan - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Version Control: Track revisions and updates made to files and navigate between different versions - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (2,800) 4.6 Based on 2,800 reviews ## Pricing Value for money 4.6 (2024) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/186596/Notion/pricing/) Plus $12.00 Per User,Per Month It includes: - Unlimited blocks for teams - Unlimited file uploads - Invite 100 guests - Custom websites - Custom automations - Charts & dashboards Business $24.00 Per User,Per Month It includes: - SAML SSO - Private teamspaces - Bulk PDF export - Advanced page analytics - Invite 250 guests Enterprise Custom Quote Available It includes: - User provisioning (SCIM) - Advanced security & controls - Audit log - Customer success manager - Workspace analytics - Security & Compliance integrations - Invite 250+ guests - Unlimited page history Value for money 4.6 (2,024) 4.6 Based on 2,024 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1652) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,652) 4.4 Based on 1,652 reviews ## User reviews Overall rating 4.7 Based on 2,800 reviews Filter by rating 5(2121) 4(591) 3(70) 2(9) 1(9) Mentioned topic Sorted by most recent SL Severine L. Business manager Events Services ### "useful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2026 Pros Notion database helps me create tables and organize many things in my workspace. Reminders are useful for someone like me who procrastinates. Cons I think that Notion is bringing more and more annoying options and that ruin the user experience a bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IS Iqra S. Front-end Developer Information Technology and Services ### "The workspace is pretty flexible, though it tends to get a bit messy once you start using templates." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2026 It works pretty well for our team size, though the setup phase is a bit of a slog. We moved our sprint planning and documentation into one place, which really helped cut down on all that tool-switching. It’s not perfect by any means, but it beats having to keep up with separate platforms for notes and project tracking. The free tier did the job for a while, but we ended up upgrading once we needed version history for our code snippets. Pros I use it for documenting our component libraries and tracking frontend tasks sprint by sprint. Being able to drop Figma files right into the pages is honestly a huge help for keeping the design specs and my notes in one place. Plus, the database views make it easy to filter tickets by priority, so I’m not constantly jumping between different tools. And since it supports Markdown, writing up technical docs is way faster than it was with our old wiki. Cons Syncing lag when multiple devs edit the same page is a real headache during standups. The learning curve for setting up relational databases just isn't worth it for smaller teams, it’s too much overhead to manage. The mobile app feels clunky whenever I need to check something quickly during testing. Plus, offline mode is pretty unreliable, which causes real issues when the office wifi gets spotty. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Samuel S. CoFounder Real Estate ### "A Flexible Workspace for Documentation and Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 18, 2026 Overall, Notion has been an excellent tool for centralizing information and improving collaboration across our team. We primarily use it to document processes, organize projects, maintain internal resources, and keep important information accessible. Once a good workspace structure is established, it becomes a very effective source of truth for the organization. Pros The flexibility is what we like most about Notion. We can use it for documentation, internal knowledge, project planning, meeting notes, processes, and team collaboration without having to switch between several different tools. Cons The flexibility can also make the initial setup more complicated. Without a clear structure, workspaces can become cluttered fairly quickly, especially as more team members start creating their own pages and databases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DI Doga I. Director Marketing and Advertising ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 Pros Great software. Clear design, and UX. Great for productivity, note-taking, and keeping. Notion AI is also good. Cons Not the best when you need to export your page into a PDF, as it's not aligned or the page doesn't look the same as it was on Notion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sam H. DevOps Engineer Information Technology and Services ### "Still the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 14, 2026 Pros Still really flexible and has great external sharing options. Every time I use another tool I miss the ease-of-use of Notion Cons I think a lot of Notion can be superceded by a local Obsidian vault, but only for personal docs. Notion is still the king of collaboration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Ansuman R. Ecom Manager Retail ### "A Flexible Tool for Team Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 14, 2026 Overall, I have had a good experience with Notion. It is flexible and makes it easy to organize work, manage tasks and share information with the team. I especially like having project management and documentation in the same place. Pros It is very easy to use and I like how everything can be managed in one place. It is useful for creating notes, managing tasks, tracking projects and collaborating with the team. The templates and customization options are also very helpful. Cons It can take some time to understand all the features when you are using Notion for the first time. Sometimes there are too many customization options, which can make things a little confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Trey R. Founder Sports ### "Great for productivity. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 12, 2026 Pros What I like most about notion is the ability to create team spaces and integrate other platforms to collaborate on specific projects with my team. Being able to create a task management system for myself really boosts productivity. Cons I do not have many complaints about this software I think if you are looking for a way to manage a team and tasks this is a great software paid or free version! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Guillaume T. Founder Information Technology and Services ### "Best note-taking app combined with AI " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 12, 2026 I've been using Notion for over ten years, and I love how I can design anything from scratch, create multi‑tab links, and connect it to AI workflows via the API. It's just great. Pros The best thing about Notion is its UI/UX and how it perfectly blends Excel with a note‑taking app. You can pretty much do anything you want. Cons Not much, honestly, except maybe the cost if you work on a team. It can get pricey pretty fast when you add team members Switched from [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) The Microsoft tool was overly rigid, preventing me from doing what I wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Blas Facundo P. Product Design Design ### "The best app for personal and work daily use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 12, 2026 As I mentioned in the first question, I use it for everything I do: personal and work use. I use it primary in my desktop, but when I need to check or add something when I'm not in home or my office, I can do it with the mobile app, that's works perfectly. Pros What I like most about Notion is the flexibility you have to charge and see the information and documentation. You have a tone of functionalities for free, and honestly, I can do it basically all I need without paying a paid license. I use it to organize my personal life, manage different product design and development projects in different ways, and also as a simple notebook. The user experience and user interfaces is simple and great. Cons Maybe the learning curve. At the beginning, was a bit hard to understand all the features and how the databases work, but once you got it clear, the pain disappeared. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Micah L. CMO Marketing and Advertising ### "Notion. Still the best. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2026 I love it. I use it daily and it has changed my life for the better. I need notion for so many things in my day to day. Pros How it is my wiki and my second brain, I love coming back to documents I've made over the years with powerful and complete data. Cons I think their UI could have made improvements over the years. I still don't like that new "items" are pages and not just items.. Alternatives considered [GPT-4](https://www.capterra.com/p/10009335/GPT-4/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186596/Notion/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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