# SIP.US Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SIP.US Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/186600/SIP-US --- # SIP.US Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SIP.US ## What is SIP.US? SIP.US is an on-demand, cloud-SIP trunking service helping companies modernize communications to support a diverse workforce. By offering businesses a more flexible, cost-effective option, companies can easily adapt legacy PBX equipment to IP-enabled PBX to leverage the Internet to connect to the PSTN vs PRI lines. Companies can purchase only what’s needed and scale quickly as needed. SIP.US provides fast set-up, an easy-to-use control panel, predictable pricing, and MS Teams integrations. ## What is SIP.US used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 85 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $24.95 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SIP.US?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bcmone.com&name=SIP.US) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SIP.US 4.7 (85) VS. [4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $24.95 Other, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (85) Ease Of Use 4.1 (195) Value For Money 4.6 (79) Value For Money 4.2 (190) Customer Service 4.6 (76) Customer Service 4.0 (192) ## SIP.US alternatives [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.6 (71)](https://www.capterra.com/p/147610/Phone-com/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 63% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186600/SIP-US/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria SIP Trunking 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Enables the connectivity to send and receive calls over the internet Call Monitoring 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Caller ID 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Reporting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report on all incoming and outgoing calls Call Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number SIP.US 10 features Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Centralized database of stakeholders and their contact information such as names, address, phone number etc. Active monitoring of systems, applications, or networks Enables the connectivity to send and receive calls over the internet Get Advice We can help you find the software with the features you need. Features 4.5 (85) 4.5 Based on 85 reviews ## Pricing Value for money 4.6 (79) Free Trial [View pricing plan details](https://www.capterra.com/p/186600/SIP-US/pricing/) SIP Channels $24.95 Other,Per Month It includes: - Includes Local and Long Distance Calls to the Us48 States and Canada (Excluding NWT) at No Additional Charge. Excludes Any Local - State or Federal Taxes and/or Fees Inbound DID Telephone Numbers $0.00 It includes: - All Inbound Calls Include CNAM Service Delivery Included - Enhanced Dids Include the Ability to Register a Location Address for 911 Calling (Test by Dialing 933) - You Are Able to Set PSTN Forward and PSTN Backup Redirects Per DID on the Web Portal - You Are Able to SET the 15-Character Callerid Name (CNAM) Value Per DID at No Charge on the Portal SimpleFAX™ Service $24.95 Other,Per Month It includes: - Adapter Comes Pre-Configured and Ready for Use Out of the Box - All Faxes Sent and Received Over Traditional Copper Lines (Pris) - High Reliability – No T.38 or Fax Over IP Problems! - Web Portal to View All Faxes Sent and Received Fax-to-Email $14.95 Per Month It includes: - Change Your Fax Callerid Number Directly in Our Portal - Incoming Faxes Are Sent to Your Registered Email Address as a PDF - No Faxing Over IP – All Faxes Sent and Received Over Traditional TDM Circuits (PRI Lines) - Send Document Attachments From Your Registered Email Address as Outbound Faxes - View a History of Your Sent and Received Faxes on Our Web Portal Business SMS $19.00 Other,Per Month It includes: - 10000 Message Plan Can Be Shared Across Multiple Dids. Other Plans Are Per-DID Only - Billing Is Calculated on a Per-Message Basis and Billed Once a Month on Your Rebill Day as a Separate Line Item - But Not All DID Telephone Numbers on SIP.US Can Be Enabled for SMS-to-Email Functionality - Incoming SMS Messages to the Enabled DID Will Be Sent to the Email Address(S) You Specify. You Can Also 'Send' SMS Messages via Email Using This Service. On the Management Page - Most - When Enabled - You Can Enable SMS Functionality on Your Dids That Support SMS as Well as Specifying the Email Address(S) Where the Messages Will Be Sent. You Can Also View Usage on Each SMS-Enabled DID Value for money 4.6 (79) 4.6 Based on 79 reviews ## Integrations [ 3CX](https://www.capterra.com/p/158704/3CX/)[ VICIdial](https://www.capterra.com/p/135842/VICIdial/)[ Asterisk](https://www.capterra.com/p/60249/Asterisk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (76) 4.6 Based on 76 reviews ## User reviews Overall rating 4.7 Based on 85 reviews Filter by rating 5(67) 4(13) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent RM RODNEY M. CEO Accounting ### "UNSATIFIED CUSTOMER " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 27, 2025 so far terrible service, with little to no feedback. This is definitely not what I was hoping for in a company. Pros They merge successfully with Zoiper other than that so far i have complete wasted my time waiting for the services i paid for. Cons I Paid for the services and i even wrote a ticket because their services still have me in demo mode after payment was received. I tried calling the customer service number, guy male who answered stated he can't assist me with the setup of my account so far, I'm definitely dissatisfied Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ronald P. President Hospital & Health Care ### "Nice Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 Pros Easy to use. Low maintenance and saves company money. Cons Sometimes we have downtime with outages. However more reliable overall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sharon H. Accountant Accounting ### "My experience with SIP.us" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 May 31, 2022 I had to leave as I cannot afford another glitch, to upset my customers Pros I liked it when it worked , it was great Cons When it when down for Four days straight. I was very upset as was my Customers. Reasons for choosing SIP.US Price and expecting excellant service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Aaron D. IT Director Hospital & Health Care ### "Great SIP Trunk Provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2022 It's been a great experience overall with nothing really to care about. The service has been rock solid. Even during the DDOS attack that occurred earlier in 2022. Pros The ease of setup was fantastic and the documentation that they make for different PBX system makes setup a breeze. Cons The customer portal feels a little disorganized to me. I've had to poke around the menus for a couple of minutes trying to find something. Once I submitted a support request to find an option in the website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM April M. IT Admin Telecommunications ### "Resort Phones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 27, 2022 I am overall happy Pros Easy to set up and the portal is easy to navigate Cons The support with hosted pbx. Sometimes when I need help I have to go back and forth with support between SIP and our phone system provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Charles C. Owner Marketing and Advertising ### "SIP.US is a really good value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2022 My experience with SIP.US has been very good. We had one minor issue but their customer service was quick to resolve it beyond our expectations. Pros The thing that I like most about the software is that it was very easy to deploy. Cons So far I don't have any complaints. We have been using it for six months with no real issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Troy S. Operations Director Oil & Energy ### "SIP.US - Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2022 Pros Easy to Use and setup. Good support when needed. Cons I have not experienced any cons at this point in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC scott C. Network admin Mental Health Care ### "Small Business sip Trunk" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 24, 2022 It was nice to get a trial and test number to make sure everything was working before purchasing the trunk with 3 channels Pros It was easy to order and implement had my phone system set up and making outgoing calls in about 1 hour. Cons It integrated well with my Mitel had a few issues with registration but not bad Reasons for choosing SIP.US It was easier to install and was simple. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michael K. President Information Technology and Services ### "Onboarding & Setup" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 24, 2022 Just not good and then a loss of service for over a week. Pros In the US, Free Trial, & Ease of Setup with Free Trial. Cons After onboarding more details were given about setup which were not provided during review or implementation of the free trial. After reviewing their FAQs and knowledge base, I reached out to support pertaining to the issues and they were very condescending instead of being empathic to issue and trying to provide assistance. Reasons for choosing SIP.US US based, Free Trial which worked after basic setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PI Pablo I. System Analyst Computer Software ### "Easy and Expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 19, 2022 So far so good Pros Easy to use, well explained, website is clear, simple and organized. Cons Expensive, I don't have the ability to create sub-account for each of my clients under my name. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing SIP.US Twilio has so many services and I was confused at the beginning, Sip.us was simple and clear to understand for a beginner Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186600/SIP-US/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Telnyx Suite vs SIP.US](https://www.capterra.com/compare/173804-186600/Telnyx-vs-SIP-US)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)