--- title: "Jonas Chorum Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jonas Chorum Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/186608/Jonas-Chorum/" page_type: "product" language: "en" --- # Jonas Chorum Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jonas Chorum ## What is Jonas Chorum? Jonas Chorum is a suite of streamlined, intuitive and flexible property management solutions, designed to provide hotels with everything they need to operate more efficiently and cost effectively, all while delivering a personalized guest experience. The cloud-based platform features a lineup of high-tech applications and user-friendly features, making it a superior software solution for independent hotels, chain hotels and hotel management companies. ## What is Jonas Chorum used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 60 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 7% Starting price $10000 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jonas Chorum Overview Updated September 2026 AI summary Jonas Chorum is a hospitality property and hotel management platform designed for organizations of all sizes, offering cloud-based and multi-device deployment. It supports front desk, reservations, housekeeping, guest experience, and multi-property management, alongside features like built-in accounting, channel management, and reporting. Reviewers note its user-friendly interface and customizable property management capabilities, with support frequently highlighted as responsive and helpful. ## Jonas Chorum alternatives Highest Rated [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186608/Jonas-Chorum/alternatives/) ## FAQs about Jonas Chorum Overview ### What problems does Jonas Chorum solve? Jonas Chorum solves operational stress in hotel property management by making reservations, rates, daily activity, folios, and guest information easy to access and update. Hotel managers, front-desk staff, and multi-department teams benefit from faster training, smoother platform migrations, mobile access, paperless workflows, and fewer disruptions from downtime or complicated systems. Answer based on 28 reviews Overview ### Which roles and teams benefit most from Jonas Chorum? Jonas Chorum is most used by hotel general managers, assistant managers, and owners who need visibility into property operations, guest service, and overall performance. Front office and guest services teams rely on it to manage reservations, check-ins, and daily workflows, while sales and revenue leaders use it to track bookings and occupancy. Answer based on 60 reviews Overview ### What company size and specific industries is Jonas Chorum built for? Jonas Chorum is designed for independent hotels, chain hotels, and hotel management companies in the hospitality industry. It fits organizations of varying sizes that need hotel-focused software for managing property operations and guest services. Features and Usability ### What are the key features of Jonas Chorum? Jonas Chorum includes core cloud-based property management tools like reservations management, front desk management, guest check-in, and room booking, plus a mobile app for housekeeping and maintenance teams. Differentiating features include built-in credit card processing, reporting and saved reports, revenue management, and third-party integrations such as GDS/OTA connections. Answer based on 28 reviews Overview ### How well does Jonas Chorum work as a hotel PMS? Jonas Chorum handles core hotel property management well, especially for reservations, rates, housekeeping, and daily front desk operations. Hotel teams often find it easy to learn, customize, and use across multiple properties, though some report slower check-in steps, profile limitations, interface issues, and frustrations with certain fees or configuration options. Answer based on 16 reviews Limitations ### Does Jonas Chorum have bugs or downtime issues? Jonas Chorum works reliably for many hotels, but updates can introduce bugs, lag, or browser-specific issues that need workarounds. Front desk teams and managers often mention responsive support and quick fixes, though some properties still run into broken features, extra clicks, login trouble, or temporary interface problems after releases. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Jonas Chorum integrate with? Jonas Chorum integrates with Jonas Club Management and IDeaS G3 Revenue Management System for club operations and revenue management workflows. These integrations connect Jonas Chorum to accounting-related processes and planning tools, giving the platform direct links to two named third-party systems. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Jonas Chorum offer? Jonas Chorum provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced learning resources. Answer based on 9 reviews Getting Started and Support ### What customer support options does Jonas Chorum offer, and how do users rate the experience? Jonas Chorum offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, helpful, and quick to resolve issues, especially by phone and chat, though some report inconsistent technician expertise, changing contact numbers, and slower chat responses than before. Answer based on 21 reviews ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Jonas Chorum supports **Reservations Management** and **Online Booking**, giving properties the tools to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These features help businesses keep room availability connected across sales channels, handle daily guest operations, and adjust pricing more effectively, allowing teams to improve occupancy and day-to-day service. Reservations Management 4.3 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.0 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GDS/OTA Integration 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Front Desk Management 4.4 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 4.5 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Guest Experience Management 4.1 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Jonas Chorum 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Single Property: One location - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.2 (60) 4.2 Based on 60 reviews ## Pricing Value for money 4.4 (54) Free Trial Basic $10,000 Value for money 4.4 (54) 4.4 Based on 54 reviews ## Integrations [ IDeaS G3 Revenue Management System](https://www.capterra.com/p/171036/IDeaS-G3-RMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (59) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (59) 4.4 Based on 59 reviews ## User reviews Overall rating 4.4 Based on 60 reviews Filter by rating 5(36) 4(16) 3(4) 2(2) 1(2) Mentioned topic Sorted by most recent BS Bunty S. General Manager Hospitality ### "Stay away. Ridiculous price" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 6, 2024 We are in the contract with the Jonas. We manage 30 to 40 properties at the same time. This is the worst experience we have it. We are not going to planning anymore working with this company. Pros That is nothing I like about this company The only small part I like it is the software which is user friendly after using it for a long time but other than that there is nothing to like about this company Cons They changed the numbers all the time and do not let the customer know what is the number they need to call if they need service. The Price is ridiculously high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2024 We’re sorry to hear of your dissatisfaction with our legacy PMS product NiteVision. Our newer solution Chorum PMS offers increased functionality & service at competitive market pricing. Please feel free to reach out to us directly at #clientrelationshipmanagers@jonaschorum.com to discuss further. TS Tammy S. Night Audit Hospitality ### "optimistic" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 29, 2023 Pros When we started getting the problem of duplicate credit cards with each one having its own auth code. It was fixed back to they way it was. I'm the one that had to make it work so it wouldn't look like we were double billing the guest in the credit card companies eyes. It didn't take long for them to fix it. Cons When brought to their attention they had to send it to a higher level tech. It seems that when they do an update they fix one thing but undo something else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Scott F. General Manager Hospitality ### "Jonas Chorum Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 7, 2023 Pros I enjoy the ease of use for the product. Cons No in program training mode, no functioning group management abilities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Christina H. General Manager Hospitality ### "Love This PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 I used to dread calling support with our other PMS system. With Jonas I don't mind at all. They are always super helpful and so easy to talk too. Pros Everything!!! I love this PMS system. It is so easy to navigate through. I could do it in my sleep. Cons The only thing that I would like to see changed is making multiple reservations at a time. We have to copy the reservation every time we make more than one for our guests who book several in their name. It would be easier if we could add how many rooms to each reservation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michelle C. Front Desk Manager Hospitality ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2023 Pros Ease of use and knowledge section is great to have if needed and also like that you can chat in real time Cons Only thing that I could think of would be the downtime or maintenance issues Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NH Nicholas H. General Manager Hospitality ### "Inn at Great Neck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 Will strongly recomend Pros Technical Support is amazing. System is very user friendly Cons A feature I recommended they have not taken into consideration. When the property is sold out but inventory has not been evened out a pop up should occur saying property is sold out do you want to continue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Dennis S. Senior Administrative Manager Hospitality ### "Chorum PMS is better than our previous PMS in EVERY way!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2023 From the initial sales meeting with \[sensitive content hidden\] , to the setup and coordination of the launch with \[sensitive content hidden\] and the rest of the implementation team (\[sensitive content hidden\] was a big help too), everything was fantastic. We had a very aggressive timeline that they were able to meet, and the entire process went smoothly. We launched on our anticipated day. This was my first PMS migration, but I have other members of my team that have been through one, and they believe that this was the smoothest experience they've had. Pros I like the speed and responsiveness of the system, the cloud functionality, the ability to save reports, having our credit card settlement built into the PMS, having the ability to use an app that makes housekeeping and maintenance operations more efficient, the ability to multitask on multiple systems, the list goes on. Cons We have had very few issues with Chorum PMS.. A few requests we've had have already been addressed.. At some point we may request the ability to add a criteria for building, and we think a few reports could use some additional information, one we've already put in an enhancement request for, still hoping that can be implemented. Switched from [IQware](https://www.capterra.com/p/2409/IQware/) IQpms had many issues with speed, you couldn't multitask, it was built for a property management company, not hotels. Many technical issues that were never getting addressed. Forced into a new payment processing system with limited notice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Steve P. General Manager Hospitality ### "Best PMS system for hopitality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 A perfect PMS system, that beats Opera, Lightspeed, Fosse, OnQ Pros Ease of use, logical layout. Guest friendly, Integration with 3rd party friendly. Cons There is nothing that I do not like. Love everything. Switched from [Opera](https://www.capterra.com/p/229024/Opera/) Ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KU Kathy U. General Manager Hospitality ### "Excellant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2023 Jonas has the best customer service when I call in for help with and issue very helpful and Wendy has such a great personality when helping me and always says we are here if you need anything else. Pros The OTA is much better but we need to make sure they have a good phone number and a zip code and some 3rd parties do not get one and Jonas requires one. Cons I really do not like the City Ledger because I have to answer to an account and some how my city ledger is always off and I do not understand why. So maybe somethings in that needs to be looked at. My opinion Reasons for choosing Jonas Chorum We were with Nite Vision and we did look at other ones but we decide with Jonas because of the customer service always there and helpful and was easier to learn the basic for hospitality functions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ES Eugen S. Assistant General Manager Hospitality ### "Jonas Chorum: Reliable and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2023 Pros It is a very reliable system that is being continuously improved. It connects seamlessly with the Best Western rewards system to enroll guests and retrieve rewards accounts. The process of creating a reservation is efficient and can be accomplished on one screen, except for entering credit card information. Cons The direct billing and creation of statements and invoices could be improved in order to be able to create statements with individually selected invoices instead of a date range. It would be beneficial to see the Do Not Rent flag on each reservation instead of guest profiles. Having a marker or status indicator on an individual reservation if guest is a returning guest or frequent guest. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/186608/Jonas-Chorum/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Yanolja Cloud Solution Property Management System (PMS) vs Jonas Chorum](https://www.capterra.com/compare/135751-186608/eZee-Absolute-vs-Jonas-Chorum)