4 / 5
1 review

Who Uses This Software?

PerfectServe is used by practices that want to institute true patient-centric communication and optimize care delivery.

Average Ratings

1 Review

  • 4 / 5

  • 4 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact PerfectServe for pricing information
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • PerfectServe
  • United States

About PerfectServe

Communication solution with intelligent routing technology that enables healthcare professionals to collaborate simelessly.

PerfectServe Features

  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Record
  • Progress Tracking
  • Self Management
  • Appointment Confirmations
  • Appointment Scheduling
  • Bill Payment
  • Care Plans
  • Care Summaries
  • EHR-Agnostic
  • Health Record Access
  • Intake Forms
  • Lab Results
  • Prescription Renewals
  • Secure Messaging
  • Video Consultations

PerfectServe Reviews Recently Reviewed!

Software on the Edge of Being Great

May 19, 2019

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not

Pros: The integrations that allow my medical clients to go beyond texting while staying in compliance with HIPAA and other medical data regulations are fantastic. The user interface and experience is much more updated than a lot of healthcare communication software we see.

Cons: This software isn't so comprehensive as to remove a layer of communication frustration - it only adds to all the alarms, devices, and other infrastructure our practitioners (especially nurses) already have to deal with. We've given direct feedback to PerfectServe over the years that has yet to be integrated.

Overall: This software has a ton of potential to be a truly assistive solution, but continues to fall short of the mark.