# CipherOutreach Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CipherOutreach Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/186666/CipherOutreach

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# 

 CipherOutreach Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CipherOutreach

## What is CipherOutreach?

With CipherOutreach, health systems scale targeted and purposeful outreach across the continuum of care encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions.

## What is CipherOutreach used for?

[Patient Portal](https://www.capterra.com/patient-portal-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CipherOutreach

5.0 (1)

VS.

[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

Contact vendor

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (524)

Value For Money

0.0 (0)

Value For Money

4.7 (465)

Customer Service

5.0 (1)

Customer Service

4.8 (499)

## CipherOutreach alternatives

[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## FAQs about CipherOutreach

Overview

### What company size and specific industries is CipherOutreach built for?

CipherOutreach is designed for healthcare organizations across the continuum of care, including hospitals, physician groups, home health agencies, and managed care organizations. It is built for providers and payers of varying sizes that need a healthcare-focused platform suited to clinical, operational, and care coordination needs.

Features and Usability

### What are the key features of CipherOutreach?

CipherOutreach offers activity dashboards, alerts and notifications, and monitoring for tracking client status. It also includes care plan management, care summaries, and remote treatment planning for coordinating medical workflows. Communication management, a client portal, reminders, and telemedicine support ongoing patient interaction.

Getting Started and Support

### What customer support options does CipherOutreach offer?

CipherOutreach provides email/help desk, phone support, and chat. No reviewer feedback is available about support experience, so support quality, response times, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Care Summaries

Electronic patient health records

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

CipherOutreach 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the treatment plan and coordination between care providers and patients with special health care needs

Electronic patient health records

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Intended for medical use such as diagnosis, treatment, and consultation

Observe and track the demand, usage, progress or quality of a system, product, or user

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Meet with patients remotely

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We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NI

Nicholas I.

Patient Experience Coordinator

Hospital & Health Care

### "CipherOutreach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2020

Pros

The features of CipherOutreach are very user friendly, and through this program we have been able to garner an incredible amount of direct patient feedback which helps drive our clinical service lines and the distribution of resources to these key areas. The integration of the software into our current system was very seamless and we owe that to the support of the CipherHealth team, who have been partners with us every step of the way. We highly recommend their services.

Cons

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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