--- title: "CipherOutreach Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CipherOutreach Software - reviews, pricing plans, popular comparisons to other Patient Portal products and more." source_url: "https://www.capterra.com/p/186666/CipherOutreach/" page_type: "product" language: "en" --- # CipherOutreach Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CipherOutreach ## What is CipherOutreach? With CipherOutreach, health systems scale targeted and purposeful outreach across the continuum of care encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. ## What is CipherOutreach used for? [Patient Portal](https://www.capterra.com/patient-portal-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CipherOutreach?[Manage this product listing](https://www.g2.com/products/cipheroutreach/claim_requests/new?auto=true) ## CipherOutreach Overview Updated September 2026 AI summary CipherOutreach supports small and midsize healthcare organizations with AI-driven patient engagement, telemedicine, and patient portal tools. It offers care plan management, remote treatment planning, patient coordination, and secure two-way audio/video for virtual visits. Deployed as a cloud-based platform, CipherOutreach helps providers manage communication, ongoing follow-up, and patient records while maintaining HIPAA compliance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CipherOutreach 5.0 (1) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,227) Value For Money 0.0 (0) Value For Money 4.7 (973) Customer Service 5.0 (1) Customer Service 4.8 (714) ## CipherOutreach alternatives [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) ## FAQs about CipherOutreach Overview ### What company size and specific industries is CipherOutreach built for? CipherOutreach is designed for healthcare organizations across the continuum of care, including hospitals, physician groups, home health agencies, and managed care organizations. It is built for providers and payers in the healthcare sector rather than for a specific business size, serving organizations involved in care delivery and management. Features and Usability ### What are the key features of CipherOutreach? CipherOutreach offers care plan management, remote treatment planning, and care summaries for patient coordination. It also includes telemedicine, monitoring, alerts/notifications, and reminders for ongoing follow-up. Communication management, a client portal, an activity dashboard, and a customer database support record keeping and patient contact. Getting Started and Support ### What customer support options does CipherOutreach offer? CipherOutreach provides Email/Help Desk, Phone Support, and Chat. With no reviewer feedback available on support experiences, the customer support experience cannot be described in terms of response speed, helpfulness, or common issues. The listed channels are the only confirmed support options. ## Features AI summary Based on 1,618 Patient Portal reviews Capterra reviewers point to the following as the telemedicine features buyers care about most: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) CipherOutreach includes **Two-Way Audio & Video** and **HIPAA Compliant**. These features support remote patient visits and secure handling of sensitive health information, helping businesses deliver virtual care while maintaining privacy standards and giving teams a reliable way to connect with patients online. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Care Summaries Electronic patient health records Client Portal Private online space that lets businesses securely share documents and provide information access to clients CipherOutreach 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Care Summaries: Electronic patient health records - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Telemedicine: Meet with patients remotely --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NI Nicholas I. Patient Experience Coordinator Hospital & Health Care ### "CipherOutreach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2020 Pros The features of CipherOutreach are very user friendly, and through this program we have been able to garner an incredible amount of direct patient feedback which helps drive our clinical service lines and the distribution of resources to these key areas. The integration of the software into our current system was very seamless and we owe that to the support of the CipherHealth team, who have been partners with us every step of the way. We highly recommend their services. Cons N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.