--- title: "Dendi LIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dendi LIS Software - reviews, pricing plans, popular comparisons to other Laboratory Information Systems (LIS) products and more." source_url: "https://www.capterra.com/p/186671/Dendi-LIS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Dendi LIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dendi LIS ## What is Dendi LIS? Dendi is a cloud-native LIS tailored for clinical labs aiming for sustainable growth. Featuring flexible workflows for high-complexity diagnostics, it includes a client portal, support for unlimited users and multiple sites, high-throughput automation, seamless instrument and EHR interfacing, billing solutions, real-time insurance eligibility verification, and an open API for extensive connectivity. Dendi is the leading LIS in implementation speed and customer satisfaction in the USA. ## What is Dendi LIS used for? [Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Overall rating Based on 43 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2500 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Dendi LIS alternatives Highest Rated [4.9 (22)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (25)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186671/Dendi-LIS/alternatives/) ## FAQs about Dendi LIS Overview ### Which roles and teams benefit most from Dendi LIS? Dendi LIS is most used by medical technologists, laboratory technicians, and specimen collection teams who manage test orders, samples, results, and reporting. Laboratory and technical operations managers use it to oversee workflows and quality processes, while research staff, office administrators, and laboratory leaders track data, coordinate operations, and support laboratory delivery. Answer based on 43 reviews Overview ### What company size and industries is Dendi LIS built for? Dendi LIS supports clinical and commercial cancer assay labs, primarily small businesses in Hospital & Health Care: 84% of reviewers are small businesses and 49% work in that industry. It also serves midsize organizations (16%), Medical Practice (23%), and Biotechnology (9%) for molecular, toxicology, PGx, genomics, and other laboratory testing, especially LIS use cases. Answer based on 43 reviews Features and Usability ### What are the key features of Dendi LIS? Dendi LIS offers lab order management, sample and specimen management, and patient records management for clinical workflows. It also includes barcoding and RFID, audit trail and compliance tracking, reporting and analytics, billing and invoicing, and third-party integrations, plus role-based permissions and configurable workflow. Integrations ### Which third-party tools and platforms does Dendi LIS integrate with? Dendi LIS integrates with 10 third-party tools, including AdvancedEHR, AdvancedMD Billing Services, CureMD, DrChrono, Kipu, MEDITECH Expanse, NextGen, and eClinicalWorks. These connections support interoperability with electronic health record, billing, practice management, and laboratory-related workflows across healthcare organizations. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Dendi LIS offer? Dendi LIS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover structured presentations, documentation offers written reference, and videos provide visual learning materials for review as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Dendi LIS offer? Dendi LIS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive and helpful, with quick help for changes, additions, and issue follow-up. Some also note occasional rough edges in the product itself. Answer based on 3 reviews Ease of use ### Is Dendi LIS easy for lab staff to learn and use? Dendi LIS provides an intuitive, clean interface that helps laboratory staff, collectors, and client teams learn daily workflows quickly. Users find patient records, orders, results, and reports easy to access, which can reduce training time. Some laboratories want deeper analytics and more advanced data-search options beyond the standard workflow tools. Answer based on 11 reviews ## Features Lab Order Management 4.7 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Test Panels 4.8 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Predetermined group of medical tests that help diagnose a condition Workflow Management 4.6 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Reporting/Analytics 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Secure Data Storage 4.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Lab Instruments Integration 5.0 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Dendi LIS 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Cycle Management: Assists with revenue cycle, including claims coding, insurance verification, and patient eligibility screening. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Specimen Management: Manage, track, and examine the material collected from individual patients - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.7 (43) 4.7 Based on 43 reviews ## Pricing Value for money 4.8 (36) Starter Tier $2,500 Flat Rate,Per Month Value for money 4.8 (36) 4.8 Based on 36 reviews ## Integrations [ Tebra](https://www.capterra.com/p/129169/Tebra/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)[ Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[ Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/) ## Support, customer service and training options Customer Service 4.9 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (40) 4.9 Based on 40 reviews ## User reviews Overall rating 5.0 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(41) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RA Research Analyst Research Analyst Used the software for: Less than 1 year ### "Fantastic & cutting-edge tool for med labs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2019 Pros The software is really easy, fast, and clean. We were used to large systems like Epic, which are often difficult to use and are starting to show their age. We found their system to be much more intuitive than what we typically see. If there was ever a problem, it was also very easy to get in contact with the Dendi team and get a resolution; they had very strong follow-up. Cons This is a fairly new ("cutting edge") product, so some people were resistant to change. Also, not every feature is as fleshed-out since it's so new. LM Laboratory Manager Laboratory Manager Used the software for: 1-3 years ### "Dendi does well " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2025 Easy to use and intuitive software that makes life in the lab easier Pros The software is Very user friendly and customizable. It makes life in the lab easier Cons Takes some time to get the system customized at times. But once they update it it works well ML Medical Laboratory Scientist Medical Laboratory Scientist Used the software for: Less than 1 year ### "Integration from Polytech" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 30, 2024 Still experimenting in the "playground" before go-live. Pros Easier to use than current platform, Polytech. Cons Ease of system, quality control use, limit of certain options compared to Epic (obviously larger company). JB Jen B. Laboratory Manager Used the software for: 1-3 years ### "I like Dendi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2025 Pros Dendi is a very easy to use system for both the laboratory staff and the collectors and clients in the field Cons I think that Dnedi is lacking in some areas like QC monitoring and they push updates through without telling anyone EA Executive Assistant Executive Assistant Used the software for: Less than 1 year ### "Excellent Portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 Excellent. I help accounts with using Dendi and for my part Dendi has been awesome. Very easy to use. The constant upgrades is amazing. They take feedback, and see if it will align with their system and if they can do it they do. Pros There isn't just one thing, there are many great things. Great Staff and they are always upgrading the system. There are many automations within the system that make it so much easier to gather data. Cons It's not really a con but the length of time it takes to get a new feature added - I understand because there is a lot of coding that goes into the change. When you have an automation like this system does you really have to take your time when changes/upgrades are made. I know the dislike of supporting Account Reps but when it comes to our accounts, we dabble in everything so it would be nice to be able to sort accounts by Account Reps and Types of accounts - I know that is more Marketing but certain accounts do certain types of tests so if we have a warning or notice to that group of accounts that we need to get out it would be a nice feature to just send to those accounts rather than to accounts that it doesn't affect. I think also a note section that when a provider is submitting an order and they want to leave us a note with that order, that would be awesome. TP Tina P. Client Services Used the software for: 3-5 years ### "Dendi LIS User friendly at its best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Excellent in one word. I truly enjoy working on this system because it is so easy to navigate. Pros Its easy to navigate, super easy to in-service and teach how to use and customer support are always helpful. Cons Minimal cons honestly. I would like to be able to make a field mandatory if I needed too that's honestly about it. KT Kyle T. MLT Used the software for: 1-3 years ### "Most Improved LIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 14, 2025 Overall, Dendi has been a reliable and well-received solution for our laboratory needs. It continues to support both our internal operations and external client relationships effectively. Pros We've had an excellent experience using the Dendi Laboratory Information System (LIS). The platform features a clean, intuitive user interface that makes daily operations smooth and efficient for our staff. It's evident that the system was designed with usability in mind, which greatly reduces training time and user error. One of Dendi's standout strengths is its seamless integration with our clients' Electronic Medical Records (EMRs). This compatibility has significantly streamlined workflows and improved communication between labs and providers—something our clients consistently appreciate. Whenever we’ve encountered technical issues or had configuration questions, Dendi's IT team has proven to be highly knowledgeable and responsive. Their support has been instrumental in ensuring consistent system performance and quick resolution of any challenges. Cons Dendi does fall short in a few key areas. The system currently lacks critical features for tracking staff productivity, monitoring sample rejections, and performing advanced analytics. These tools are essential for optimizing operations and maintaining high-quality standards in a laboratory environment. Their absence requires us to rely on external systems or manual tracking, which adds inefficiency and complexity to our workflow. Evan M. Medical Technologist Used the software for: 1-3 years ### "A great LIS with somethings holding it back." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 23, 2025 Overall, my experience with Dendi has been okay. Other than the website working slowly occasionally and the missing data features, it is easy to use and provides a streamlined way to access and deal with patient lab results. Pros It is streamlined and easy to use. The LIS layout and organization is wonderful. Cons There are data monitoring features missing as well as no API support. AG Ana G. Scientist Used the software for: Less than 1 year ### "Excellent Dendi usage " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 I use Dendi multiple times throughout the day, I appreciate how easy it is to use and how manage. Pros How easily accesible different features were. Cons At times the pages load slowly and or require reloading multiple times. BS Brandon S. Technical Operations Manager Used the software for: 1-3 years ### "Dendi LIS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2025 Great! The team behind them really works hard and cares about your operations, scalability, and effectiveness. Pros Intuitive interface and modern approach. Very customizable and great support team. Cons Didn't have some settings fleshed out yet for optimized Toxicology processes. Might have changed since last I looked though. [View all Reviews](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CGM LABDAQ vs Dendi LIS](https://www.capterra.com/compare/120809-186671/CGM-LABDAQ-vs-Dendi-LIS) [NovoPath 360 vs Dendi LIS](https://www.capterra.com/compare/130791-186671/NovoBilling-vs-Dendi-LIS)