# Dendi LIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dendi LIS the right Laboratory Information Systems (LIS) solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186671/Dendi-LIS/reviews/ --- Dendi LIS 5 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Dendi LIS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews KT Kyle T MLTMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “One of Dendi's standout strengths is its seamless integration with our clients' Electronic Medical Records (EMRs).“ May 13, 2025 EM Evan M Medical TechnologistMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “There are data monitoring features missing as well as no API support.“ April 22, 2025 BS Byron S Molecular TechnologistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Dendi LIS has greatly improved our molecular diagnostics lab with its seamless integration with reporting systems, user-friendly interface, and lab instruments integration.“ June 14, 2024 BS Byron S Molecular TechnologistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Its seamless integration with our reporting systems, combined with a user-friendly interface and excellent support, makes it an ideal choice for managing PCR results.“ June 14, 2024 BS Brandon S Technical Operations ManagerMedical Practice, 201 - 500 employeesUsed the software for: 1-2 years. “Intuitive interface and modern approach.“ April 22, 2025 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cynthia Z. Research Analyst Hospital & Health Care Used the software for: 6-12 months ### "Fantastic & cutting-edge tool for med labs" September 13, 2019 5.0 Pros The software is really easy, fast, and clean. We were used to large systems like Epic, which are often difficult to use and are starting to show their age. We found their system to be much more intuitive than what we typically see. If there was ever a problem, it was also very easy to get in contact with the Dendi team and get a resolution; they had very strong follow-up. Cons This is a fairly new ("cutting edge") product, so some people were resistant to change. Also, not every feature is as fleshed-out since it's so new. Review Source DD Dallas D. Laboratory Manager Hospital & Health Care Used the software for: 1-2 years ### "Dendi does well " April 22, 2025 5.0 Easy to use and intuitive software that makes life in the lab easier Pros The software is Very user friendly and customizable. It makes life in the lab easier Cons Takes some time to get the system customized at times. But once they update it it works well Switched from [LabWare LIMS](https://www.capterra.com/p/131230/LabWare-LIMS/) Labware doesn’t provide good support on their products Review Source JD Jennifer D. Medical Laboratory Scientist Research Used the software for: Less than 6 months ### "Integration from Polytech" October 24, 2024 4.0 Still experimenting in the "playground" before go-live. Pros Easier to use than current platform, Polytech. Cons Ease of system, quality control use, limit of certain options compared to Epic (obviously larger company). Switched from [Academus CRS](https://www.capterra.com/p/150511/Academus-CRS/) Lab needs improved LIS, limited functionality in Polytech. Review Source Response from Dendi November 18, 2024 Thanks for your feedback, Jennifer, as it's helpful for our improvement! We're glad that the migration from Polytech went well and that you feel Dendi is easier to use. Making the LIS switch smooth and user experience are our top objectives. We're striving to reach Epic-level functionality (it's why we update more frequently than any other LIS vendor). If you have any feature requests that would be valuable to your lab, we'd love to hear from you! You can reach out to your account manager and let them know. The Dendi Team JB Jennifer B. Laboratory Manager Hospital & Health Care Used the software for: 1-2 years ### "I like Dendi" April 22, 2025 5.0 Pros Dendi is a very easy to use system for both the laboratory staff and the collectors and clients in the field Cons I think that Dnedi is lacking in some areas like QC monitoring and they push updates through without telling anyone Switched from [LabWare LIMS](https://www.capterra.com/p/131230/LabWare-LIMS/) It was not easy to customize and we had no customer support Review Source NW Nina W. Executive Assistant Medical Practice Used the software for: 6-12 months ### "Excellent Portal" October 18, 2024 5.0 Excellent. I help accounts with using Dendi and for my part Dendi has been awesome. Very easy to use. The constant upgrades is amazing. They take feedback, and see if it will align with their system and if they can do it they do. Pros There isn't just one thing, there are many great things. Great Staff and they are always upgrading the system. There are many automations within the system that make it so much easier to gather data. Cons It's not really a con but the length of time it takes to get a new feature added - I understand because there is a lot of coding that goes into the change. When you have an automation like this system does you really have to take your time when changes/upgrades are made. I know the dislike of supporting Account Reps but when it comes to our accounts, we dabble in everything so it would be nice to be able to sort accounts by Account Reps and Types of accounts - I know that is more Marketing but certain accounts do certain types of tests so if we have a warning or notice to that group of accounts that we need to get out it would be a nice feature to just send to those accounts rather than to accounts that it doesn't affect. I think also a note section that when a provider is submitting an order and they want to leave us a note with that order, that would be awesome. Switched from [Ovation](https://www.capterra.com/p/181479/Ovation/)[Apollo Practice Management](https://www.capterra.com/p/134458/Apollo-PT-Practice-Management/) We had to use 2 systems and it was so frustrating having different logins and so many steps and pages to create an account. Review Source TP Tina P. Client Services Biotechnology Used the software for: 2+ years ### "Dendi LIS User friendly at its best" June 14, 2024 5.0 Excellent in one word. I truly enjoy working on this system because it is so easy to navigate. Pros Its easy to navigate, super easy to in-service and teach how to use and customer support are always helpful. Cons Minimal cons honestly. I would like to be able to make a field mandatory if I needed too that's honestly about it. Switched from [Document Control](https://www.capterra.com/p/152366/Document-Control/) Honestly, I think financially and the ease of use Dendi was better for us Review Source BB Brad B. Laboratory Technician Hospital & Health Care Used the software for: 1-2 years ### "A well maintained LIS" March 5, 2024 5.0 Dendi is an excellent LIS. It far outperforms other LIS's I have used in the past. Pros I like the ease of test ordering and the fact that our feedback is acknowledged and updates are performed regularly, outside of business hours. Cons The only thing I don't like about Dendi is that the forms are not exclusively keyboard navigatable. I prefer to Tab through menus and Dendi requires me to move my hand to my mouse frequently. Switched from [LigoLab LIS & RCM Operating Platform](https://www.capterra.com/p/95392/LigoLab-Station/) Ease of use, modern format, and the web-based application is supported much easier on a range of devices versus the Java based LIS we formerly used. Review Source KT Kyle T. MLT Medical Practice Used the software for: 1-2 years ### "Most Improved LIS" May 13, 2025 4.0 Overall, Dendi has been a reliable and well-received solution for our laboratory needs. It continues to support both our internal operations and external client relationships effectively. Pros We've had an excellent experience using the Dendi Laboratory Information System (LIS). The platform features a clean, intuitive user interface that makes daily operations smooth and efficient for our staff. It's evident that the system was designed with usability in mind, which greatly reduces training time and user error. One of Dendi's standout strengths is its seamless integration with our clients' Electronic Medical Records (EMRs). This compatibility has significantly streamlined workflows and improved communication between labs and providers—something our clients consistently appreciate. Whenever we’ve encountered technical issues or had configuration questions, Dendi's IT team has proven to be highly knowledgeable and responsive. Their support has been instrumental in ensuring consistent system performance and quick resolution of any challenges. Cons Dendi does fall short in a few key areas. The system currently lacks critical features for tracking staff productivity, monitoring sample rejections, and performing advanced analytics. These tools are essential for optimizing operations and maintaining high-quality standards in a laboratory environment. Their absence requires us to rely on external systems or manual tracking, which adds inefficiency and complexity to our workflow. Review Source EM Evan M. Medical Technologist Medical Practice Used the software for: 1-2 years ### "A great LIS with somethings holding it back." April 22, 2025 5.0 Overall, my experience with Dendi has been okay. Other than the website working slowly occasionally and the missing data features, it is easy to use and provides a streamlined way to access and deal with patient lab results. Pros It is streamlined and easy to use. The LIS layout and organization is wonderful. Cons There are data monitoring features missing as well as no API support. Review Source CG Cristy G. Scientist Research Used the software for: 6-12 months ### "Excellent Dendi usage " April 22, 2025 5.0 I use Dendi multiple times throughout the day, I appreciate how easy it is to use and how manage. Pros How easily accesible different features were. Cons At times the pages load slowly and or require reloading multiple times. Review Source JW Jared W. Director Hospital & Health Care Used the software for: 2+ years ### "Top-quality solution" June 29, 2021 5.0 Pros Very easy to use, set up, and maintain. Customer support is responsive and great to work with. In 2021, if you're not already on cloud-based software, it's time to make the jump. They really do consider themselves a "partner" in your business and take pride in making sure you're successful. Integrated provider and patient portals are also an interesting concept that they've executed very nicely. Cons Switching from a different vendor may be tough, due to the workflow updates. Reason for choosing Dendi LIS CGM LabDAQ, Avalon, Stratus Dx Review Source NS Natalie S. Laboratory Director Hospital & Health Care Used the software for: 6-12 months ### "Great product!" May 20, 2019 5.0 The Dendi team has been great working with our team on adaptation of their system to the needs of our lab. We plan to work with them on using their software for generation of worksheets and import of data from both automated results as well as manual ones. I highly recommend this product to both new and existing labs! Pros I like the flexibility of the product, the speed of the site, and the excellent and super responsive customer service from the Dendi team. Cons Some features are available for reporting of metrics and sorting of data, though I would be interested in more complex features which would allow users to enter search criteria for automatic data generation. Review Source AE Amanda E. President/CEO Hospital & Health Care Used the software for: Less than 6 months ### "Excellent and Affordable Cloud LIMS" May 18, 2019 5.0 The Dendi team has been wonderful to work with. They are super responsive and listen carefully to our requirements. A+ for customer service!! Pros Dendi offers an easy-to-use, well-designed system at an affordable price point for new/small labs like us. We are excited to offer our customers secure access to patient results and secure remote access for our CLIA lab team. We are also excited to see additional functionality like integration with lab instruments and other software which will help us scale workflow more efficiently in terms of both time and money. We looked at a number of different cloud-based LIMS and Dendi was the best fit for our lab today with plenty of room to grow. Kind of like Quickbooks for CLIA lab order management. Cons Reporting functionality is still basic. We look forward to creating customizable formats for reporting and record searches in the near future. Review Source KB Kimberley B. Research Associate Research Used the software for: 1-2 years ### "Dendi LIS Review from Kiyatec, Inc." November 13, 2023 5.0 Pros It is user friendly and easy to navigate. Cons Sometimes the print option doesn't always work. Review Source MO Michelle O. Chief Operating Officer Hospital & Health Care Used the software for: Less than 6 months ### "Easy to learn" October 12, 2020 5.0 Pros Self explanatory, user-friendly interface. Easy to learn. Very simple to navigate. Attentive support team. Cons Would have liked an HL7 interface with Billing software Review Source BS Brandon S. Technical Operations Manager Medical Practice Used the software for: 1-2 years ### "Dendi LIS Review" April 22, 2025 5.0 Great! The team behind them really works hard and cares about your operations, scalability, and effectiveness. Pros Intuitive interface and modern approach. Very customizable and great support team. Cons Didn't have some settings fleshed out yet for optimized Toxicology processes. Might have changed since last I looked though. Review Source TC Tammy C. Lab Processor Health, Wellness and Fitness Used the software for: 1-2 years ### "Dendi is a awesome program and easy to use !!!!" October 22, 2024 5.0 Dendi has a perfect lay out that is easy to use and everythng is already entered in all you have to do is make you choices once you have a patient already established . It is easy to look up orders and the reports are on the home page as they are reported . Love that !!! Pros I have worked for a couple different labs and used other software .Dendi is layed out much easier and more detailed . I love it !!! Cons I don't know of any reason to improve it Review Source Response from Dendi November 18, 2024 Thanks so much for your glowing review, Tammy! We strive to make Dendi the easiest LIS to use and are constantly working to make it better. Even though you already love it, if you have any ideas for how we can improve further, we'd love to know! Feel free to reach out to your account manager with any feature requests that would be valuable to you and your lab. The Dendi Team HS Harley S. Lab. Tech Hospital & Health Care Used the software for: Less than 6 months ### "Dendi portal" October 22, 2024 5.0 It's been exceptionally good. I am glad that the technology used is easy to navigate. Pros Upon being a new hire, I was worried that the portal might be difficult to learn. I had been employed at my previous job for almost 5 years and had grown fond of that labs portal. I was able to quicky learn and navigate through Dendi. All the information is easy to access. Cons Not being able to Batch print reports. You can do date to date but it will still have the previous results in the same batch. Review Source Response from Dendi November 21, 2024 Thanks for your feedback! For batch printing reports, there is a way to generate batch reports through the Analytics > Batch Reports section. This feature allows users to add up to 1,500 reports within a selected time frame based on parameters like Account, Provider, Patient, or Test Profile. If this doesn't work as you'd expect, we’d love to hear from you to better understand your needs and ensure the batch reporting feature works effectively for you. You can reach out to support or your Account Manager to discuss this in more detail. Your insights would help us refine our tools further and ensure they meet your expectations. Kind regards, The Dendi Team AW Allison W. Specimen collector Medical Practice Used the software for: Less than 6 months ### "Very Helpful" October 22, 2024 5.0 It's been great,, easy to access the portal and submit patient information. Employees respond to my emails very quick and efficent. Pros They are very professional, communicative, and helpful. Cons I have not had a problem with them so far! Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Best SAAS LIS on the Market" March 7, 2023 5.0 Working with the folks at Dendi is a great pleasure. In my experience business success is made up of three components; Talent, Culture and Extreme Customer Focus. Dendi has figured out how to hire the best talent in the industry, create a professional and caring culture and most importantly, how to focus on delivering a cutting edge, modern and stable Laboratory Information System. We know because in the 10 plus years we have been in business, we have gone through 3 different legacy systems, all outdated. Dendi simplified the SAAS LIS model. We are thankful for Dendi for giving us that edge in keeping our business that much more successful. Pros Dendi is a very easy LIS to implement and use. The system is intuitive and makes training employees fast and easy. Cons We had no dislikes or issues with Dendi. Review Source JM Josh M. Business Support Director Hospital & Health Care Used the software for: 6-12 months ### "Satisfied Dendi Customer" June 12, 2024 5.0 Pros the ease of navigation and the Order List. The Order List is very useful in tracking samples, account volumes, etc... Cons The lack of sample tracking once it is placed in a batch. Review Source Response from Dendi June 17, 2024 Thanks for your feedback, Josh! Enhanced sample tracking features are launching at the end of Q3 2024 (track sample locations within the lab and tube storage management). This was a highly requested feature, so it was included in our product roadmap which is available for all Dendi users to see and leave feedback on. Keep an eye out for updates the product release notes under your account menu! TB Taylor B. Medical Technologist Research Used the software for: 1-2 years ### "Simple and effective LIS" November 2, 2023 5.0 Pros I have worked for 3 different hospitals using a different LIS at each one. Coming into the research field, I was worried that the LIS used would be terrible, but Dendi has exceeded expectations. It is extremely easy to receive patient tissues and to report results. Anything we need to change or add, Dendi support has been extremely helpful in implementing it. The team also makes an effort to visit us to tell us about new features and to learn about any concerns we have. Cons I can't attest to everything since I am not an administrator, so I'm not too familiar with all of the features Dendi has to offer. However, I have no complaints about the interface, and I use it daily. Switched from [Polytech LIS](https://www.capterra.com/p/79688/Polytech-LIS/) My company made the switch to Dendi from Polytech. Review Source LV Lizzie V. Lab Manager Hospital & Health Care Used the software for: 1-2 years ### "Great people with a great product." August 13, 2022 5.0 I have highly enjoyed working not only with the product Dendi provides but also the team at Dendi. They are always quick to respond when an issue arises and love to hear feedback from their users that can help improve their product. The service they provide is top tier! Pros Dendi is so user-friendly. The flow from creating an order, to verifying the result, and finally reviewing the final report is so streamlined it takes new people to the team no time to pick up the workflow. Cons Dendi needs some work in recording quality control results. The dendi team has worked with me personally to improve this process. I have no doubt they will make this portion of the product align with the other awesome aspects this LIS provides. Reason for choosing Dendi LIS Dendi had a cloud-based system and gave the user a much more hands on approach to making changes in the LIS system. Review Source CC Carlo C. Head of Lab Hospital & Health Care Used the software for: 2+ years ### "Integration to our Homebrew App" October 24, 2023 5.0 Dendi team is very easy to work with. They are flexible, especially with the integration of our software. Pros We developed our own App for our company. Dendi Team worked with us seemingly to have our App integrate well with their software. Cons The product is still in development, there are some nuances that could be improved in the LIS. But the team is working hard to have all those options. Alternatives considered [CGM LABDAQ](https://www.capterra.com/p/120809/CGM-LABDAQ/) Reason for choosing Dendi LIS their team was willing to work with us to integrate our app Review Source Response from Dendi November 10, 2023 Thanks for your feedback, Carlo! Dendi was built to support innovative companies like yours by making integrations quick and easy. Thanks for being a long-time valued customer and for helping us improve Dendi LIS. AI Anessa I. Analyst Medical Practice Used the software for: 6-12 months ### "Amazing LIS system " June 14, 2024 5.0 Solid system. Better than the other LIS systems we have used in the past. Pros That is it very user friendly and easy to navigate. Cons I currently do not have any cons for the system. Switched from [QBench](https://www.capterra.com/p/275266/QBench/) Dendi was easier to use for people who are not tech savvy and people who are well versed. Review Source