# Page 2 | Dendi LIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Dendi LIS the right Laboratory Information Systems (LIS) solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186671/Dendi-LIS/reviews

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Dendi LIS

5 (43)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Dendi LIS

## Showing most helpful reviews

Showing 26-43 of 43 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best SAAS LIS on the Market"

March 7, 2023

5.0

Working with the folks at Dendi is a great pleasure. In my experience business success is made up of three components; Talent, Culture and Extreme Customer Focus. Dendi has figured out how to hire the best talent in the industry, create a professional and caring culture and most importantly, how to focus on delivering a cutting edge, modern and stable Laboratory Information System. We know because in the 10 plus years we have been in business, we have gone through 3 different legacy systems, all outdated. Dendi simplified the SAAS LIS model. We are thankful for Dendi for giving us that edge in keeping our business that much more successful.

Pros

Dendi is a very easy LIS to implement and use. The system is intuitive and makes training employees fast and easy.

Cons

We had no dislikes or issues with Dendi.

Review Source

TB

Taylor B.  
Medical Technologist  
Research  
Used the software for: 1-2 years

### "Simple and effective LIS"

November 2, 2023

5.0

Pros

I have worked for 3 different hospitals using a different LIS at each one. Coming into the research field, I was worried that the LIS used would be terrible, but Dendi has exceeded expectations. It is extremely easy to receive patient tissues and to report results. Anything we need to change or add, Dendi support has been extremely helpful in implementing it. The team also makes an effort to visit us to tell us about new features and to learn about any concerns we have.

Cons

I can't attest to everything since I am not an administrator, so I'm not too familiar with all of the features Dendi has to offer. However, I have no complaints about the interface, and I use it daily.

Switched from

[Polytech LIS](https://www.capterra.com/p/79688/Polytech-LIS/)

My company made the switch to Dendi from Polytech.

Review Source

LV

Lizzie V.  
Lab Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great people with a great product."

August 13, 2022

5.0

I have highly enjoyed working not only with the product Dendi provides but also the team at Dendi. They are always quick to respond when an issue arises and love to hear feedback from their users that can help improve their product. The service they provide is top tier!

Pros

Dendi is so user-friendly. The flow from creating an order, to verifying the result, and finally reviewing the final report is so streamlined it takes new people to the team no time to pick up the workflow.

Cons

Dendi needs some work in recording quality control results. The dendi team has worked with me personally to improve this process. I have no doubt they will make this portion of the product align with the other awesome aspects this LIS provides.

Reason for choosing Dendi LIS

Dendi had a cloud-based system and gave the user a much more hands on approach to making changes in the LIS system.

Review Source

CC

Carlo C.  
Head of Lab  
Hospital & Health Care  
Used the software for: 2+ years

### "Integration to our Homebrew App"

October 24, 2023

5.0

Dendi team is very easy to work with. They are flexible, especially with the integration of our software.

Pros

We developed our own App for our company. Dendi Team worked with us seemingly to have our App integrate well with their software.

Cons

The product is still in development, there are some nuances that could be improved in the LIS. But the team is working hard to have all those options.

Alternatives considered

[CGM LABDAQ](https://www.capterra.com/p/120809/CGM-LABDAQ/)

Reason for choosing Dendi LIS

their team was willing to work with us to integrate our app

Review Source

Response from Dendi

November 10, 2023

Thanks for your feedback, Carlo! Dendi was built to support innovative companies like yours by making integrations quick and easy. Thanks for being a long-time valued customer and for helping us improve Dendi LIS.

VP

Visesh P.  
Senior Implementations Manager  
Biotechnology  
Used the software for: 1-2 years

### "Future-proofing clinical laboratory workflows"

October 12, 2020

5.0

Overall, I would highly recommend Dendi - their product (while a bit raw), is top-notch, and their customer support is great too. If they continue on this trajectory, I can see them becoming the clear market leaders in this product segment.

Pros

With COVID-19, there's been a lot of changes at the lab level. Unlike some of the legacy LIS providers that some of my colleagues have been working with, Dendi LIS was quickly turn around necessary functionality and gracefully handle any adverse situations that came our way. The built-in provider/patient portals, as well as their API, were also useful when it came to implementing new accounts, as they became a selling point for the lab as well.

Cons

As a software startup, Dendi LIS doesn't have all of the bells and whistles that you may expect from the traditional vendors you run into. That is perhaps the flipside for the product being so easy to use as well. However, I have also found that they are more than willing to work with you on this as long as what you want can be generalized.

Alternatives considered

[CGM LABDAQ](https://www.capterra.com/p/120809/CGM-LABDAQ/)[Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/)[Avalon Laboratory System](https://www.capterra.com/p/33053/Avalon-Laboratory-System/)[ApolloLIMS](https://www.capterra.com/p/114096/ApolloLIMS/)[WindoPath](https://www.capterra.com/p/12531/WindoPath/)

Review Source

BG

Bishakh G.  
Lab tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "Trusted partner in the lab environment"

August 27, 2021

5.0

Pros

\- Incredibly easy to use, set up, and train - Intuitive user interface - Deep understanding of med lab workflows - Listens deeply to customer feedback - Broad suite of applicable integrations

Cons

QC and inventory management functionality could be more fleshed out.

Reason for choosing Dendi LIS

Alternative products were incredibly frustrating to work with, through no fault of their own. Most of them are just old and inflexible systems that are showing their age. Outside of the repeating all of the other reviews on here (which seem overwhelmingly positive), the biggest difference is their willingness to share their expertise and recommend helpful suggestions.

Review Source

JW

Jared W.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Top-quality solution"

June 29, 2021

5.0

Pros

Very easy to use, set up, and maintain. Customer support is responsive and great to work with. In 2021, if you're not already on cloud-based software, it's time to make the jump. They really do consider themselves a "partner" in your business and take pride in making sure you're successful. Integrated provider and patient portals are also an interesting concept that they've executed very nicely.

Cons

Switching from a different vendor may be tough, due to the workflow updates.

Reason for choosing Dendi LIS

CGM LabDAQ, Avalon, Stratus Dx

Review Source

DN

Danielle N.  
Medical Laboratory Technician  
Medical Practice  
Used the software for: 1-2 years

### "Dendi LIS Laboratory Review"

November 13, 2023

5.0

Overall I have enjoyed learning and using Dendi. The staff that I have met are very friendly and knowledable

Pros

Dendi is very easy to use and navigate.

Cons

I currently do not have a con. Anything that we thought to change or add on they made happen no problem.

Review Source

NS

Natalie S.  
Laboratory Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product!"

May 20, 2019

5.0

The Dendi team has been great working with our team on adaptation of their system to the needs of our lab. We plan to work with them on using their software for generation of worksheets and import of data from both automated results as well as manual ones. I highly recommend this product to both new and existing labs!

Pros

I like the flexibility of the product, the speed of the site, and the excellent and super responsive customer service from the Dendi team.

Cons

Some features are available for reporting of metrics and sorting of data, though I would be interested in more complex features which would allow users to enter search criteria for automatic data generation.

Review Source

LG

Larry G.  
Controller  
Hospital & Health Care  
Used the software for: 1-2 years

### "Dendi"

May 22, 2019

5.0

I am currently utilizing Dendi to streamline and automated reports such as Sample volume, sales commission, charges, expected reimbursements, affidavits, among other dashboard alike quick steps. Dendi has been able to create a fast and accurate process for all of the mentioned above taking away cumbersome and time consuming spreadsheet analysis.

Pros

Dendi is extremely user friendly, intuitive, and fast.

Cons

for the most part, there is nothing negative about the software as my experiences recalls.

Review Source

AE

Amanda E.  
President/CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent and Affordable Cloud LIMS"

May 18, 2019

5.0

The Dendi team has been wonderful to work with. They are super responsive and listen carefully to our requirements. A+ for customer service!!

Pros

Dendi offers an easy-to-use, well-designed system at an affordable price point for new/small labs like us. We are excited to offer our customers secure access to patient results and secure remote access for our CLIA lab team. We are also excited to see additional functionality like integration with lab instruments and other software which will help us scale workflow more efficiently in terms of both time and money. We looked at a number of different cloud-based LIMS and Dendi was the best fit for our lab today with plenty of room to grow. Kind of like Quickbooks for CLIA lab order management.

Cons

Reporting functionality is still basic. We look forward to creating customizable formats for reporting and record searches in the near future.

Review Source

SM

Sharon M.  
Medical Technologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

March 4, 2024

5.0

Pros

Dendi is easy to use. My company had specific request for the LIS. Dendi worked with my company to satisfy the request.

Cons

I do not have anything negative to say about Dendi.

Review Source

JS

Jennifer S.  
Lab Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Dendi LIS "

October 31, 2023

5.0

Pros

Overall the system is easy to use for laboratorians. It doesn't take long to upload results that will integrate into the patient's file for reporting.

Cons

The only con I have is that I am not aware of all of the capabilities of the system at this time as a new user.

Review Source

Response from Dendi

November 10, 2023

Thanks for the feedback, Jennifer! To help you get up to speed and find all the capabilities and new features, take a look at the Documentation Center (when you login, open your account menu by clicking your name in the top right). There you'll find a searchable knowledge base with videos, screenshots, and instructions. You'll also find the support ticketing system there if you need any help! We typically respond and resolve any issues in under an hour! You can also check out the Release Notes which lists the updates and enhancements that are released every 2 weeks.

KB

Kimberley B.  
Research Associate  
Research  
Used the software for: 1-2 years

### "Dendi LIS Review from Kiyatec, Inc."

November 13, 2023

5.0

Pros

It is user friendly and easy to navigate.

Cons

Sometimes the print option doesn't always work.

Review Source

JD

Julie D.  
Office Admin  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very user friendly!"

October 12, 2020

5.0

Exceptional! When we request any changes like a way to search for patients or adding more data to a report, they are always happy & quick to accommodate.

Pros

Dendi is straightforward and easy to learn. It's uncomplicated layout makes it simple to set up new providers and users. Training providers & their staff is a breeze.

Cons

Would have liked an HL7 interface with Billing software

Switched from

[CGM LABDAQ](https://www.capterra.com/p/120809/CGM-LABDAQ/)

Restructured the Laboratory and it was time for a change.

Review Source

RL

Randy L.  
President  
Medical Practice  
Used the software for: Less than 6 months

### "Best LIS Software"

June 26, 2020

5.0

I presented Dendi with a unique lab situation and they rose to the occassion.

Pros

Every feature I needed or possibly wanted is in this package. No individual modules for which you get nickeled and dimed to death. The team is intimately involved in their product meshing sales with development. Dendi still comes up with new ideas and improvements constantly and provides free updates they install on your cloud system every 2 weeks.

Cons

I am not aware of any Cons. Their software is more customizable than Capterra because I had to add this sentence to fulfill review requirements.

Review Source

VR

Verified Reviewer  
Junior Integrations Engineer  
Medical Practice  
Used the software for: I used a free trial

### "Great Performance"

May 17, 2019

5.0

Pros

Dendi LIS packs a huge punch. It has a modern flair that so many LIS fail to capture, and isn't afraid to dive into the latest technologies. Features like an API to access the database make integrating Dendi LIS so much sweeter.

Cons

Since Dendi LIS is still growing and developing, some features will be changed or rearranged as the software expands.

Review Source

AF

Austin F.  
Integration Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Dendi LIS"

May 17, 2019

5.0

Pros

Dendi LIS is a true web based solution built around API technology which makes it one of the most advanced LIS systems on the market.

Cons

Your team might need some time to adapt to newer tech as working with web-based software can seem different.

Review Source