--- title: "DrCare247 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DrCare247 Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/186675/DrCare247/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # DrCare247 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DrCare247 ## What is DrCare247 ? Our telemedicine platform is white-label and customizable, allowing your branding, logo, domain, as well as designs to be implemented. We take data compliance and security very seriously in order to protect client confidentiality by following HIPAA/PCI regulations and having enterprise-level security measures in place. Our approach focuses on improving the provider/patient experience, so we have made setup, onboarding, and accessibility extremely simple. ## What is DrCare247 used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DrCare247 ?[Manage this product listing](https://www.g2.com/products/drcare247/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DrCare247 4.8 (4) VS. [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $25 Per User, Per Month Starting Price $69 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.7 (0) Value For Money 5.0 (4) Value For Money 4.6 (0) Customer Service 5.0 (4) Customer Service 4.7 (0) ## DrCare247 alternatives [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [aTouchAway](https://www.capterra.com/p/173202/aTouchAway/) [0.0](https://www.capterra.com/p/173202/aTouchAway/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173202/aTouchAway/) [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86870/CarePaths-EHR/) [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/) [2.5 (91)](https://www.capterra.com/p/190055/Teladoc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 37% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190055/Teladoc/) ## FAQs about DrCare247 Overview ### What company size and specific industries is DrCare247 built for? DrCare247 is designed for healthcare organizations of many sizes, including medical practices, clinics, healthcare agencies, and healthcare systems. It also fits telemedicine businesses, continuous care providers, therapists, counselling services, wellness programs, and behavioral health organizations. Features and Usability ### What are the key features of DrCare247 ? DrCare247 offers patient engagement, patient monitoring, and patient scheduling, along with telemedicine and virtual visits. Core workflow features include appointment management, reminders, calendar management, billing and invoicing, electronic payments, records management, and reporting. It also includes patient portals, two-way audio and video, virtual waiting room, e-prescribing, and HIPAA compliance. Getting Started and Support ### What training and onboarding options does DrCare247 offer? DrCare247 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions and webinars allow guided learning remotely, and documentation and videos offer self-paced reference materials for setup and review. Getting Started and Support ### What customer support options does DrCare247 offer? DrCare247 provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support is available through these channels for users needing help with account or service questions. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these features as the top priorities when choosing electronic medical records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) DrCare247 supports **HIPAA Compliant**, which is a key requirement for protecting sensitive patient information and meeting regulatory standards. However, it does not include **Patient Records Management** or **Charting**. Instead, it offers other features that reviewers also value, including **Patient Scheduling** (**60%**) and **Calendar Management** (**51%**). These capabilities help practices organize appointments, manage provider availability, and keep daily operations on track, helping businesses maintain consistent workflows and improve coordination across staff. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers DrCare247 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $25.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Mohamed E. Ceo Hospital & Health Care ### "Perfect partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 Great experience with great team, thank you \[SENSITIVE CONTENT HIDDEN\], for your help Pros Ease of use Customer support Functionality Cons None actually, all requirments were made on the agreed time Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 8, 2021 Hello Eweed Received your review. Thank you so much. Appreciate your time for this. Thanks DF Diego F. IT Vicepresident Computer Software ### "Excellent Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2020 Really good experience with the team. The product evolves continuously and the team releases better functionalities and easier UI in short times Pros The functionality is simple and easy to understand. The support team is always ready to answer any question Cons It lacks some administration functionalities and reports Reasons for choosing DrCare247 Pricing model and easy of implementation Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 20, 2020 Thank you very much for your review. Best RC Roberto C. CEO Hospital & Health Care ### "Beecky - Healthcare Without Distances - Customer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2020 We are solving the Healthcare distance problems between people and their healthcare service attention using Dr.Care24/7 ,so they can access to videocall consultation with real doctors,any time and anywhere. Pros Easy to use,useful features,experience in the Healthcare Software industry Cons We had some drawbacks with the Payment gateway integration related to the info registration but was easy to solve it from our part. Alternatives considered [VidyoConnect](https://www.capterra.com/p/93688/VidyoConferencing/) [VSee Clinic](https://www.capterra.com/p/158468/Cloud-Clinic/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Reasons for choosing DrCare247 Easy to set-up white label telemedicine platform. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 24, 2020 Thank you very much for your review Roberto. Best. AT ALEN T. Alen Hospital & Health Care ### "Best healthcare software product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2019 Pros 1\. Easy to understand 2. Support is excellent 3. Cost effective 4. Customisations are easy Cons automation in some places will be additional benefit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.