# PT Wired Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PT Wired the right Physical Therapy solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186679/PT-Wired/reviews --- PT Wired 4.9 (16) [View alternatives](https://www.capterra.com/p/186679/PT-Wired/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PT Wired Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SDN Steven D N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "My patients love it!" August 4, 2020 4.0 Pros Easy set up, a good data base of exercises and videos, an ability to add exercises, an ability to customize the text, availability to reach the developer for assistance and the willingness of the developer to hear and accept feedback for suggestions. My therapists really like being able to track the compliance of their patients as well. The ability to message a patient or have the patient reach out to us on the platform is a huge plus. I'm currently working on a project with my team to upload several exercises geared to specific employee positions and sports. The platform is perfect for such customization. Cons It doesn't allow you to create a workout program for a patient that does not have an email address (yes, this occasionally happens). There is a workaround that the developer taught me that will allow me to create the program and then create a pdf to present personally to the patient. There are also some back office tasks that would be really helpful: printing email lists from existing users, and to sort by date... would be nice to print a list of the patients exercises without having to print all of the actual exercises to save paper. Review Source TP Taylor P. Owner Medical Practice Used the software for: 2+ years ### "Not just HEP software, but also clinic branding and marketing platform" June 12, 2019 5.0 Working with PT Wired has been amazing for my company. They are quick to solve any issue that may arise, and rep helps you step by step during the set up process and implementation. Other software I've had in the past promised a lot but failed to deliver. Not PT Wired. They actually care about the quality of the product and the user (physical therapist and patient) experience above making a buck. They are super responsive to feedback and update recommendations. The other aspect of PT Wired that really sets it apart from competitors is the ability to use it as a marketing tool. Not only will your clinic occupy real estate on your clients phone, but you are able to send them notifications, article suggestions, and really interact with them while they are away from the clinic. This is the ANSWER to patient drop off and increasing visit/HEP compliance. Pros \-professional app customized and branded for your clinic -patients download your specific clinic app in the app store -ease to use and create HEP programs quickly -keeps therapist in contact with patient while not in the clinic by leveraging technology, not time -high quality videos in the app are vetted by a team of physical therapists, not tech guys or athletic trainers Cons \-they have mentioned that they will be adding features to streamline external documentation but not here yet -It would be amazing, if they had exercise progressions to aid physical therapist functional timetables. Reason for choosing PT Wired Branding and Marketing components makes this so much more than an HEP prescription tool . Review Source CL Cait L. PT Health, Wellness and Fitness Used the software for: 6-12 months ### "Wouldn’t recommend as HEP only" November 30, 2023 4.0 Setup and support are great. Both of our therapists preferred the use of MedBridge hands down. Nice that it can integrate with Prompt, but some of the features that they sell you are were not useful to us. So we’re paying out our contract to switch back to MedBridge for $200/yr. Pros Support was great. Nice that it integrates. Cons Price was 12x our previous system. Exercises harder to find. Missing some that I frequently use. If not using for RTM, I can’t recommend over MedBridge. Continue to charge you for the whole year if you want to change. Too risky for a small clinic. Alternatives considered [Medbridge](https://www.capterra.com/p/252736/MedBridge-Learning-Management-System/) Reason for choosing PT Wired Integrated with prompt. Though we would do RTM but you can’t write weekly programs in any format other than a long list. Not the way you program for athletes. Switched from [Medbridge](https://www.capterra.com/p/252736/MedBridge-Learning-Management-System/) Too expensive. Didn’t use features. Not the best organization for how people actually strength training. Do you do the same exercises every day from a long list? Athletes need a better programming format. Review Source JH Jacob H. Director of Finance and Operations Hospital & Health Care Used the software for: Less than 6 months ### "There's "Good Enough", and then there's "Great"" April 24, 2020 5.0 I really did not have any cons about the Application that PT Wired developed for us. I initially did have some concerns about version 1.0, but I was completely blown away with what version 2.0 produced. I have got to say, I didn’t expect that radical of a design change for the App in terms of both UI and UX, but I am beyond blown away with how professional it looks and I couldn’t be more proud to deploy this build to our patient base. I also did not expect these design changes would only take a matter of a few days. PT Wired was quick to respond to our feedback. I really enjoy working with PT Wired. I appreciate how they take each PT Practice’s uniqueness into account for all of the applications they develop, and they care deeply about their clients’ success, not just churning out a one-size-fits-all sort of application, and calling it a day. I was working with a Customer Representative named \[SENSITIVE CONTENT HIDDEN\] for some time, but when I had questions more technical in nature, \[SENSITIVE CONTENT HIDDEN\] of PT Wired stepped in, and was able to quickly resolve my issues. I look forward to continuing our partnership. Pros \- The interface is simple and easy to use. - I like the design language, and how consistent it is across the entire application. Nothing is overwhelming or turns me off about using it. - It streamlines the task for Physical Therapists in prescribing Home Exercise Programs to patients and we are able to monitor their compliance more accurately. - I like the direct messaging feature so that the patient can communicate directly with their provider. - I like that the patients can earn achievements by how frequently they use the app. Cons \- I think the animations could be smoothed out a bit. When you navigate from screen to screen, there is actually no animation, the next page simply appears. Perhaps a sliding animation could mitigate what jarring effect this may have on users. Review Source VR Verified Reviewer Marketing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great service and the product provides value" June 19, 2019 5.0 Pros My team can work with ease on the program My patients use it and are more compliant Custom branding so it looks like our company made it Customer support is phenomenal Always updating features Upload your own videos to push out to your patients Cons No cons at the moment. Been through each version and it keeps getting better. Review Source JK Jack K. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Easy to Use, Responsive Team behind the Software" August 1, 2019 5.0 My experience with PT Wired is as a professional physical therapist and as an advisor to the company. Truth is I liked the product enough to want to joint the team of professionals that are involved in building this incredible software. I can attest to the usefulness to my patients, and to how committed the staff behind the software are to ensuring the best possible experience for our customers. Pros Huge Catalog of exercise videos with accompanying clearly written instructions for patients. A staff behind the scenes that continues to develop and add more exercises weekly. Additional exercises can be requested to be added to the already large library by customers. Enhances communication with patients, accuracy and follow through of home exercise programs Cons Early on I found some of the user interface functions regarding selecting exercises, and categories of exercises a bit cumbersome. After a discussion with the software team, they set about the task of improving these features. The only component of the software that I found to be a negative, was turned into a positive based upon my feedback. Review Source DS Denise S. owner Hospital & Health Care Used the software for: 1-2 years ### "User friendly" July 18, 2019 5.0 I have been very pleased with my experience with PT Wired and I applaud them for creating a much needed, beautiful product. Pros It is very user friendly and I can quickly set up my clients with their individualized programs. The visuals of the app itself are really nice. The owner has been very receptive to any recommendations for changes and is very patient when teaching how to use this product. Cons In order for me to upload my own created videos into the system it goes through youtube. When my patients are viewing these videos they are replayed through youtube. When the video is completed, youtube wants to send the patient to another video (a typical youtube process) which confuses some of the patients. Review Source CH Cheryl H. Owner, CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "PT WIRED APP" July 17, 2019 5.0 We have been using PT wired for a year, and it has not only allowed us to use less paper, but we are distributing exercise prescriptions in a more organized manner! Pros All of our patient's (and we) love the PT Wired App! We load all of the patient's exercises onto the app, and take them away when we want. The patient has there exercises everywhere they go. This app is so much better than handing out a bunch of paper, and there is no confusion as to which exercises the patient should do. I highly recommend this app for any PT clinic! Cons I have no complaints! Everything works well! Review Source aH azzam H. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "PT Wired Review" June 11, 2019 5.0 PT Wired allowed us to connect with our patients, provide them easily accessible exercise videos on a mobile app and show them we care about them. Having our own branded HEP app supported our commitment to our patients, increased their confidence in us , and provided a great training platform for our staff to view and practice appropriate exercises. Pros Patient Engagement and PT Exrcz training Cons Staying signed in was tricky at first. Review Source NC Norah C. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Home Exercise App" May 30, 2019 5.0 Pros I love that it is easy to select exercise, change the sets, reps and that the patient has no excuse for not knowing what to do at home. I've gotten great feedback from patients as well. Overall everyone seems to be very impressed by the app Cons Initially sorting through all the videos can take a bit of time. The PT wired team has TONS of pre loaded videos, which is ultimately a great thing but initially it took some getting used to sorting through them. Some of the videos have names different then what I call them so once I figured out the correct terms to search for it made it much easier! Review Source CG Chris G. Owner Medical Practice Used the software for: Less than 6 months ### "Amazing Product" May 30, 2019 5.0 Patient carryover and satisfaction are the two biggest take aways. PT wired had a smooth integration system that allowed for an easy transition into the product. Pros Being a health care practitioner having carry over from patients is extremely important. The old way of teaching home exercises was using print outs and hoping the patient understood. Now when a patient forgets exactly what to do, they are able to refer to a video and read instructions that directly correlate with the activity. The feedback that I have gotten back from the patients is overwhelmingly positive. Every HEP is completely customizable! Cons They single negative that I hear is that the password needs to be changed periodically by the patients. With HIPPAA I try to explain with this is so. Review Source JP Jared P. Physical Therapist/CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "A great app to improve patient outcomes " May 31, 2019 5.0 PT wired has helped my patients be more accountable for their recovery. Pros The ability to give patients access to the exercises they need to improve their quality of life. Cons It use to kick me out of the app, but that has been addressed. Review Source SB Stephen B. ATC, Co-Owner Medical Practice Used the software for: Less than 6 months ### "Fantastic Product for our clinic!!" August 7, 2019 5.0 Pros The quality of the videos and descriptions are excellent. We love that the App is customized to our clinic. The customer service is excellent, probably the best I've encountered in my 20 years of work. Cons My only issue is that the library of exercises, although very extensive, is not complete. They are working diligently to add new exercises daily and have and will customize exercises for us at our request. They have been very helpful in this manner and I am sure their library of exercises will be more than sufficient in the coming months. Review Source TM Trevor M. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Extremely satisfied customer " July 17, 2019 5.0 We have been very excited to offer this app at the facility, and I am so excited that I chose PT wired over the other products. Customer service has been amazing and patients have given us positive feedback. Pros Having the ability to create and then use templates is critical to our ease of use with the App. Cons We select exercises for a specific patient’s needs and it would be great to then save these exercises as a template. Currently this is not available, however, as customer service is amazing with PT wired, they have taken my suggestion and are planning to include this option! Review Source DM Doug M. Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Very Pleased with PT Wired Plus" August 8, 2019 5.0 We are now able to track patient compliance with HEP and patients feel more engaged in PT with use of the App. Access to the exercise program on their phone eliminates excuses for not doing HEP. Pros The software is easy to utilize and maneuver through to set up home exercise programs. The video quality of exercise demonstration is professional and easy to view. Patients have had good feedback in using the product. Technical support is very helpful and quick to respond. Cons It is at times slow to load exercises but this is not drastic. Review Source BM Beatrice M. VPA Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome app, brings a wow factor" July 17, 2019 5.0 Problems solved and benefits realized: no more exercise sheets left behind by patients, increase patient accountability. Added fun factor. Great marketing tool Pros Very easy to set up, easy to use. Great customer service and response. Gets rid of paper and saves trees. 21st century ! Cons none found so far and we have been using it for a couple of months Review Source Similar Products Featured ## Related categories [Physical Therapy](https://www.capterra.com/physical-therapy-software/)