--- title: "pcvisit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about pcvisit Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/186690/pcvisit/" page_type: "product" language: "en" --- # pcvisit Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) pcvisit ## What is pcvisit? pcvisit Remote Support Software for your IT Business: DSGVO compliant, secure, best value for money. Made for self-employed IT Experts, small Support Teams and Helpdesk Teams. A highly secure Software for Remote Support, Server Access and Ad hoc IT Support. ## What is pcvisit used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €199 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for pcvisit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pcvisit.de/&name=pcvisit) ## pcvisit Overview Updated August 2026 AI summary pcvisit enables small businesses to deliver remote support through features such as remote access and control, screen sharing, unattended access, and secure permissions management. It offers file transfer, session recording, customizable branding, server monitoring, and two-way audio and video, and is available via cloud or desktop deployment on Mac and Windows, supporting general business troubleshooting and collaboration needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### pcvisit 4.1 (8) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €199 Per User, Per Year Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (8) Ease Of Use 4.7 (11,619) Value For Money 4.0 (8) Value For Money 4.8 (8,219) Customer Service 4.1 (7) Customer Service 4.6 (7,512) ## pcvisit alternatives [4.5 (3,470)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,636)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) Highest Rated [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,476)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,795)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [View all alternatives](https://www.capterra.com/p/186690/pcvisit/alternatives/) ## FAQs about pcvisit Overview ### What company size and specific industries is pcvisit built for? pcvisit is designed for small and very small businesses with 1 to 20 employees. The vendor description does not identify specific industries, so it appears aimed at general small-business use rather than a particular sector. Features and Usability ### What are the key features of pcvisit? pcvisit offers remote access/control, screen sharing, and troubleshooting for support sessions, along with unattended access, remote update/installation, and server monitoring. It also includes session recording, activity tracking, file sharing and transfer, secure login with SSL security, two-factor authentication, access controls/permissions, reporting/analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? pcvisit starts at €199 per year per user for the PROFI plan, which includes all updates, unlimited parallel remote support, one named user, one Remote2Office connection for three devices, automatic session logs, reports and billing, customization, a dedicated account manager, and free online training. A free version and free trial are also available. Getting Started and Support ### What training and onboarding options does pcvisit offer? pcvisit provides live online training and webinars for teams getting started. Live online sessions support guided setup and direct instruction, while webinars offer scheduled training presentations that users can attend remotely. These formats are the confirmed training options listed for the product. Getting Started and Support ### What customer support options does pcvisit offer? pcvisit provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These support channels give users multiple ways to get help, from self-service articles to direct contact options. No reviewer feedback about support experience is available in the catalog data. ## Features AI summary Based on 6,383 Remote Support reviews Capterra reviewers point to these as the top priorities when choosing remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) pcvisit supports all three of the features reviewers rank highest: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. Together, these capabilities allow teams to connect to devices directly, manage user access securely, and provide support even when end users are unavailable, helping businesses resolve issues faster and maintain better control over remote sessions. Remote Access/Control 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Unattended Access 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Screen Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others File Transfer 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Move files across different systems or networks Remote Update/Installation 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Deploy updates or install new software remotely pcvisit 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Update/Installation: Deploy updates or install new software remotely - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Session Recording: Record active support and chat sessions for auditing and training - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats --- Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 4.0 (8) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/186690/pcvisit/pricing/) PROFI €199.00 Per User,Per Year It includes: - 1 (named) User - 1 Remote2Office (inkl. 3 Geräte) - Unbegrenzt Fernwartungen - Unbegrenzt Remote-Hosts - Unbegrenzt Parallele Fernwartung - Wake on Lan - Alle Updates inkl. - Plattformübergreifende Kompatibilität - Kostenlose Online-Schulungen - Fester Kundenbetreuer - persönlicher Support - Team- und Rollenfähigkeit - Berichte und Abrechnungen - Automatische Sitzungsprotokolle - Design anpassen - Tool-Integration Value for money 4.0 (8) 4.0 Based on 8 reviews ## Support, customer service and training options Customer Service 4.1 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (7) 4.1 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 8 reviews Filter by rating 5(6) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent LS Lukas S. CTO Financial Services ### "Kundenunfreundlichster Support und mittelmäßige Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 3, 2024 Schlecht. Keine Rückerstattungen kein Garnichts. Cons Alles, Kundensupport unfreundlich, Geschäftsbedingungen nutzerunfreundlich... nutze jetzt Zoho Assist als günstigere und bessere alternative mit BESSEREM Kundensupport. Haben mich nachdem ich kündigen wollte noch 1 Jahr im Vertrag gefangen. Keine Empehlung. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Berater und Supporter Internet ### "Perfekte Fernwartungslösung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 Pros Einfache Bedienung, der Kunde kann sich ohne viel Aufwand einwählen. Ob Mac oder PC – beide Systeme lassen sich perfekt bedienen. Cons Bisher sind mir keine Nachteile bekannt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2024 Vielen Dank, wir freuen uns über Ihr Feedback! Ihr pcvisit Team CW Carsten W. Zahntechniker Health, Wellness and Fitness ### "Ich bin sehr zufrieden." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Austausch und Bearbeitung von technischen Konstrutionen mit entfernten Partnern Pros Bei der Auswahl und Einrichtung brauchte ich Hilfe. Der Support war kompetent und superschnell erreichbar. Cons Da fällt mir nichts ein. Alles funktioniert tadellos. Reasons for choosing pcvisit Es war eine Mischung aus Empfehlung, günstigem Preis, der prompten Hilfe bei der Einrichtung, einer komplikationsfreien Funktion und meinem Wunsch, keinen Marktgiganten sondern ein ostdeutsches Unternehmen zu unterstützen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jorg K. Dipl.-Ing. Information Technology and Services ### "pcvisit ist die Lösung für meinen Alltag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2023 Für mich als Kleiner, der viele verschiedene Dinge und Themen lösen muß ist das Programm bzw. der Service ein Geschenk. Ohne wäre ich nicht handlungsfähig. Es ist ein sympathisches Stück Software bzw. Infrastruktur ohne Allüren und Nervereien. Statt aufgeblasen und mit Schwachstellen ist es einfach da und tut und geht und ...das immer. Und es geht immer jemand ans Telefon - auch zu Zeiten, wo man es nicht fassen kann. Danke! Pros Es ist von Anfang an einfach und klappt bei der Installation, bei Neukunden vor Ort und im Büro oder zuhause, wenn ich mal was lösen muß.Ich werde nicht arm dabei und fasse es im Grunde nicht, wie man für einen so moderaten Preis so ein Produkt und einen nicht nur tadellosen, sondern überaus engagierten Support bekommt, wo man sonst praktisch komplett allein und erschossen wäre. Cons kann ich nicht sagen. Keine Klagen, kein Aufstöhnen bei irgendwelchen Dingen, die es für mich leisten muß. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Immer aufgeblasener und zu teuer. Einfach am Ende unsympathisch. Reasons for choosing pcvisit sie Vorteile. Ich habe mir für die Entscheidungsfindung mehrere Monate Zeit gelassen, da es dann ja für länger gut und handlich laufen soll. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Thomas R. IT Dienstleister Information Technology and Services ### "Ausführliche und kompetente Beratung jederzeit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 Absolut stabil und schnell. Hatte in den letzten Jahren nie eine Störung oder Probleme beim Zugriff auf einen Kundenrechner. Pros Die Remotehosts und der mobile-Support sind prima! Habe remote2office bereits zweimal eingesetzt, auch absolut problemfrei und unkompliziert! Cons Momentan bin ich vollauf zufrieden, alles gut so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Barbara C. MTA Health, Wellness and Fitness ### "Erfahrungen mit PC Visit" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 5, 2023 zu letzt konnte ich das Problem lösen als mein Drucker und Scanner nicht funktionerte. Pros Als PC Nutzer im medizinischen Bereich ist kommt es leider immer wieder vor, dass mit der Technik Probleme auftreten, die ich alleine nicht lösen kann. Unser Software Support schaltet sich dann kurzfristigen mittels PC Visit auf den Rechner und konnte bisher alle Probleme kurzfristig und schnell lösen. Cons die einfache Handhabung und die schnelle Bedienung. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Peter S. Versicherungsmakler Insurance ### "PC Visit Erfahren" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2023 Ich lasse überwiegend mit PC Visit IT Probleme auf meinen Rechner lösen. Pros Absolut einfache Bedienung. Ein Klick genügt und man ist entsprechend verbunden. Cons Bisher kann ich von keinerlei Dingen berichten, die mir nicht gefallen haben. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Joachim J. Fachinformatiker Information Technology and Services ### "Schlechtes Produkt" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 27, 2022 Pros Wenig hat mir gefallen, es gibt wesentlich bessere Produkte zu kleinem Preis Cons schlechte Performance, schlechte Darstellung und vieles mehr. kein Vergleich zu Alternativen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186690/pcvisit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.