Capterra Logo
Helping businesses choose better software since 1999
Truepush

Reviews of Truepush

4.3 (28)
advisor
Talk to a Capterra advisor for free and get results within 15 minutes.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Pros

  • Very easy to configure, Free and with a excellent technical support.

  • A solid and always free solid service for sending notifications.

  • The good thing about Truepush is that it's completely free and the number of subscribers is unlimited.

  • The tool is pretty easy to integrate and helps to re engage lot of our subscribers. The support team is very responsive and patient in answering queries.

Cons

  • API is not good, it has very limited features. There is no way to send a notification to test users.

  • The biggest problem I've had is audience retention. There was always a problem with the old provider where subscribers would just fall off for the most benign reasons.

  • Never have I faced that problem with Truepush.

  • The only option that is missing in truepush is the possibility to monetize the pushs.

Showing Most Helpful

Showing 25 of 28 reviews

Sort by:
Marco P. avatar
Marco P.
Head of Optimization
Financial Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 19, 2019

"The best free alternative to onesignal"

Overall: Very good startup team from India that is receptive to ideas.

Pros: The pricing is free, it is hard to beat that. Onesignal is now free for up to 30k subs

Cons: UI could be improved a bit to be cleaner and more modern.

Switched From: OneSignal
Reasons for Switching to Truepush: New onesignal pricing model sucks. Push channel does not have good ROI so we cant go paid.

Vendor Response

By Truepush on July 22, 2019
Thank you, Marco
Simon M. avatar
Simon M.
Chief Creator
Media Production, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 19, 2020

"The best alternative to any other push notifications software"

Overall: The biggest problem I've had is audience retention. There was always a problem with the old provider where subscribers would just fall off for the most benign reasons. Never have I faced that problem with Truepush.

Pros: The ease of setup, minimal hassle & user retention is one of the main reasons I switched over to Truepush without any second thoughts. To top it off, Truepush is absolutely free with no limits. That's something that no one else can boast about. I've never found the need to contact support till date and I've been using it for almost a year now.

Cons: Really wish there was something bad that I could write about Truepush, but it really is exceptional in the way it works. Only wish they marketed it a little more.

Switched From: OneSignal
Reasons for Switching to Truepush: Adding to the problem of losing subscribers, they had also started putting a cap on how many subscribers we could send out notifications for. As a single user and full-time musician, the monthly price they were charging was not something I could keep up with as the number of subscribers increased.

Vendor Response

By Truepush on June 4, 2020
Thank you, Simon. I appreciate your words!
Nando R. avatar
Nando R.
Founder Site
Online Media, 11-50 employees
Used the software for: 6-12 months
Overall Rating
1.0
Ease of Use
4.0
Customer Service
1.0
Features
3.0
Value for Money
1.0
Likelihood to Recommend
1/10
Reviewer Source
Source: GetApp
March 2, 2023

"Good but Bad!"

Pros: Free, easy-to-understand interface, campaign features that really help in content dissemination

Cons: After collecting 50,000 subscribers, I realized that there was a gambling site notification coming from my account! (I checked it in the site settings when the notification appeared).Is it true that TruePush distributes ads without notification from the publisher? This is very annoying and gives my site a bad image!Try to explain about it!

Bernardo S. avatar
Bernardo S.
CMO
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 27, 2020

"The perfect tool to delight clients"

Overall: We have configured about 3 tools before knowing Truepush and for the team at the agency it turned out to be the best to configure and teach our clients.

Pros: It is a product that focuses on showing what is necessary with a clean design which allows you to start configuring it very quickly. Making use of the tool since it was configured is a step by step, the content and customer service team learned how to use it in less than 20mins.

Cons: The option of having more user or change the email address since the profile was configured.

Switched From: VWO Engage
Reasons for Switching to Truepush: The first reason was the price, but later with other customers was the ease of use and flexibility to configure.

Vendor Response

By Truepush on April 28, 2020
Thank you, Salazar
Mehdi M.
Publisher
Human Resources, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 18, 2020

"Best Free Notification Service"

Pros: A solid and always free solid service for sending notifications

Cons: The only option that is missing in truepush is the possibility to monetize the pushs

Switched From: SendPulse
Reasons for Switching to Truepush: It was free but the new prices are too expensive

Vendor Response

By Truepush on April 23, 2020
Thank you, Mehdi
Igwe Ugochukwu M. avatar
Igwe Ugochukwu M.
Publisher
Online Media, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 8, 2020

"The Best Push Notification Plugin"

Overall: Today I can re-engage with my Visitors, I do not miss my first visitor anymore cause once they accept they keep coming back to read articles.

Pros: I Was looking for a way to re-engage my visitors and boom, True Push made that possible for me. Today I re-engage up to 90% of my visitors, They keep coming back via the push notification.

Cons: I will likely say since i started using the software there is no con or any issue.

Reasons for Choosing Truepush: Indeed I will Say TruePush is truely True.
Switched From: OneSignal
Reasons for Switching to Truepush: It wasn't delivering to all Customers who subscribed

Vendor Response

By Truepush on May 27, 2020
Thank you for the kind words. Appreciate your feedback
Prajjwal S.
Founder
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2020

"Wonderful Service"

Overall: True push has a clean and simple interface and is free. This is almost unbelievable.

Pros: These guys are just awesome, I moved to truepush after my previous service suddenly became too expensive .

Cons: Nothing till now. I just hope that they do not become expensive too.

Reasons for Choosing Truepush: I was looking at a low cost alternative
Switched From: SendPulse
Reasons for Switching to Truepush: Send pukar started a free service but then suddenly became too expensive. Their support sucks as well.

Vendor Response

By Truepush on June 4, 2020
Thank you, Prajjwal for the appreciation. Our Push notifications offering will always be free.
Harish K.
Founder
Information Technology and Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 2, 2019

"Truepush is a best push notification service"

Pros: - Free to use - Clean UI - Welcome messages - Triggers

Cons: Nothing to complain as it has no bugs as far i noticed.

Switched From: OneSignal

Vendor Response

By Truepush on August 9, 2019
Thanks Harish
A S K Chaitanya R. avatar
A S K Chaitanya R.
Product Head
Real Estate, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 13, 2019

"Ease, Feature Rich and Free for ever"

Pros: The tool is pretty easy to integrate and helps to re engage lot of our subscribers. The support team is very responsive and patient in answering queries.

Cons: Didnt find anything off but adding up feature for more reports will really help

Vendor Response

By Truepush on August 9, 2019
Thanks Chaintanya
Mahdi M.
CTO
Luxury Goods & Jewelry, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 22, 2019

"Easy to use and fully support"

Pros: Free and easy to use Have good customer support Have many features

Cons: It's better to have integration API that we can use in our application

Vendor Response

By Truepush on April 2, 2020
Thanks for your valid feedback and ratings
Sonu G.
Admin
Media Production, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 15, 2021

"Good Alternative of Onesignal"

Overall: Overall it was good until they announced that Truepush is not free anymore but I guess providing free service for 1L users is still a good option for bloggers like me. They can improve their API & SDK

Pros: The interface and installation are very simple. You just copy-paste the code and everything is set. Realtime notifications and No delay even if you have 10K subscribers

Cons: I switched to truepush when they started charging for customers and Truepush said it will be lifetime free but today I got email that it's not lifetime free and chargeable after 1L users. I think they just broke the trust. API is not good, it has very limited features. There is no way to send a notification to test users. API documentation is not good. There is no mobile application support like onesignal.

Switched From: OneSignal

Vendor Response

By Truepush on May 15, 2021
Hey Sonu, thanks a lot for your response and review. Appreciate your feedback and surely improve on your suggestions. Regarding APIs, please reach us on chat on our website (www.truepush.com) or write to help@truepush.com, will be happy to help about the issues(if you are still facing them)
Rubens L. avatar
Rubens L.
CEO
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
2.0
Value for Money
2.0
Reviewer Source
Source: Capterra
May 29, 2024

"Parece abandonado"

Overall: Frustrante. Acionei o chat (que sinaliza "online) e cheguei a agendar reunião mas não recebi nenuma resposta em 24h (até o momento)

Pros: Possibildade de usar gratuitamente com um limite no número de assinantes

Cons: Não tem suporte. Dificuldade de integração com Wordpress.

Alternatives Considered: OneSignal and PushEngage
Reasons for Choosing Truepush: Possibildade de usar gratuitamente com um limite no número de assinantes. Isso garante uma experiência maior antes de assumir os custos de uma plataforma de software.
Vikrant G.
Product Head
Banking, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 14, 2019

"Always free push notifications "

Pros: The product features are at par with any enterprise marketing solution for free Easy integration and hassle free

Cons: They are not available on Android as of yet. Looking forward to it

Switched From: OneSignal

Vendor Response

By Truepush on June 26, 2019
Thanks Vikrant
hamouchi M.
Entreproneur
Publishing, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 4, 2020

"This site offers a very great service and I didn't face any problems with it"

Pros: The good thing about Truepush is that it's completely free and the number of subscribers is unlimited . What I liked most is that the rss notifications are sent at the same moment, not once every few hours. Like some sites

Cons: Frankly, until now I have not had any problems

Switched From: SendPulse
Reasons for Switching to Truepush: Yes I have been using sendpulse and im stop using it because has some downside as rss notifications. Do not send all of them, only 20/100 of them

Vendor Response

By Truepush on March 9, 2020
Thank you Mohammed
Ulises G.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 13, 2020

"Very easy to configure, Free and with a excellent technical support "

Overall: Very well attention of technical support. Very easy to configure on my site. Very happy with the result.

Pros: I'm searching a push system for every of my client on my project and when I search an alternative to Onesignal I have this result...Truepush! I configure my site [SENSITIVE CONTENT HIDDEN] and when I have 2 question, with the chat on Truepush, the attention is very fast, professional and easy to understand. I recommend this tool to every people. Thanks to the support to make me easy all the proccess.

Cons: All is correct for a free tool, is a perfect tool.

Switched From: OneSignal

Vendor Response

By Truepush on May 15, 2020
Thank you, Ulises
Rahul R.
Admin
Writing and Editing, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 24, 2020

"Best Alternative"

Pros: Best alternative of sending free web notification, Platform is very easy to implement & use. A good service free of cost soI want to contribute with donation but they do not have the option of contribution.

Cons: Still does not support android notification, but I think they'll give this soon also.

Vendor Response

By Truepush on April 8, 2020
Thank you for your review
Rahul B.
director
Information Technology and Services, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 15, 2019

"Full of features at free of cost"

Pros: The graphical representation of the report is very good. Very quick to review the report.

Cons: None All features are good. So, There is nothing to write.

Switched From: OneSignal
Reasons for Switching to Truepush: Limited users allowed.

Vendor Response

By Truepush on June 26, 2019
Thank you, Rahul.
Sid Z.
Growth hacker
Writing and Editing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 12, 2019

"Love this software"

Pros: Easy to intigrate and easy to use dashboard and its free.

Cons: No cons till now and i don't think I can find

Alternatives Considered: OneSignal

Vendor Response

By Truepush on June 25, 2019
Thank You, Sid
Thomas B.
Selfmade
Sports, Self-employed
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
2.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 12, 2021

"Funktioniert nicht"

Pros: Nichts. denn das Tool funktioniert schlichtweg nicht

Cons: Unglaublich, wie viele fehlerhafte Push Notifications es gibt. Code eingebaut, aber keine Opt In Abfrage erhalten und trotzdem wurde meine IP als Subscriber registriert. Einfach nur mies

Vendor Response

By Truepush on May 15, 2021
Hi Thomas, Sorry to hear your experience. We are currently sending 60 Billion Notitifcations every month for 27000+ customers of ours. We are not sure why it haven't worked for you. But please do reach us on on chat our website www.truepush.com or email to help@truepush.com. We will definetly help you to get you onboarded without any issues. Looking forward to see you using Truepush.
Pankaj K.
CEO
E-Learning, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 12, 2019

"Best Push Notification Service"

Pros: 1. Absolutely Free, no hidden agenda 2. RSS to Push Notifications 3. Simple and Easy to setup and use

Cons: Sometimes the RSS to push notifications are not going. But it's a new software, so I guess it will mature in some time.

Vendor Response

By Truepush on August 9, 2019
Thank you
Vishal K.
Founder
Computer & Network Security, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2020

"Very good for beginners "

Overall: My experience with true push is very unique because before I use single one single notification services but I am not satisfied and then I come here and I really satisfied by the services of truepush thanks for this

Pros: The trupush is very good for beginners because in this situation people are not ready to buy services from any platform so this platform is good for the send notification through laptop or something else

Cons: I like all things I am not say any listing about the software that all things are good but one thing that I can suggest you take more easy to installation for new user thank you

Reasons for Choosing Truepush: because I choose before I use one single notification but this is not good so I then I come to trupush and it's good

Vendor Response

By Truepush on June 4, 2020
Thank you, Vishal
Jimmy C. avatar
Jimmy C.
Founder
Health, Wellness and Fitness, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 12, 2019

"Great Service "

Overall: I am noticing new ways to interact with new users to my website.

Pros: I like that it's free forever and they don't steal my user data as One signal does. I also like that their support team is super responsive and helpful. Makes my life easier.

Cons: I can't think of anything at of the moment.

Vendor Response

By Truepush on June 13, 2019
Thank you, Jimmy
Shaha A.
Education and jobs information
Education Management, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 9, 2020

"I love true push for their service "

Pros: I like their service and its totally free.. I recommend you can use it for your website

Cons: Notification system, service and support

Vendor Response

By Truepush on October 16, 2020
Thank you for the review. We appreciate your patronage.
AbuAlez A.
Manager
Newspapers, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 7, 2020

"Truepush is best for free and easy to use."

Pros: Truepush is best for free and easy to use. perfect to push.

Cons: nothing to improve . The Truepush is a perfectly .

Vendor Response

By Truepush on May 8, 2020
Thanks for your feedback, Abualez
Jair P.
Viagens e Caminhos
Internet, Self-employed
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
May 7, 2020

" I gave up using"

Overall: I gave up using it due to the very low number of subscribers that I entered in comparison to competitors

Pros: Free and easy to use and implement service

Cons: I noticed that because the number of subscribers is free, it is very small. Compared to a paid service that I had previously, the number of subscribers is very low

Vendor Response

By Truepush on May 8, 2020
Sorry about the experience, Jair. We will reach out to you soon to see if we can fix it.