# Page 2 | SiteSwan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SiteSwan the right Website Builder solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186807/SiteSwan-Website-Builder/reviews

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SiteSwan

4.8 (48)

[View alternatives](https://www.capterra.com/p/186807/SiteSwan-Website-Builder/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SiteSwan

## Showing most helpful reviews

Showing 26-48 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WT

Will T.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "SiteSwan Software Review"

October 29, 2019

5.0

The software enables you to quickly build and easily maintain websites for local businesses. Your team doesn't have to know any programming languages for them to build great looking websites.

Pros

The software enables our team to build custom appearing websites at a lower cost for our small business clients. It is very easy to edit the content on the websites and the designer building the website doesn't have to know any programming languages. The software is very stable and they continually add new features to the platform.

Cons

The software does require you to stay within certain design parameters vs a custom website that would allow for any design request. We have found larger companies do not always fit the Siteswan software use category but 90% of businesses do.

Review Source

FH

Felix H.  
CTO  
Information Technology and Services  
Used the software for: 6-12 months

### "Awesome Platform - Support Team Top Notch"

May 19, 2021

5.0

We were in need of a web design and hosting platform that met the demands of our clients and Site Swan delivered. Platform and Support Team are top-notch. They always come through in the clutch. Web design projects are not taking less than 30 days to complete. Because of this, we are able to help more clients.

Pros

I like how intuitive the platform is. They provide great knowledge base articles and are always available to answer your support questions. The platform is fast and our clients love it.

Cons

No complaints here. The platform was very easy to get up and running. Supporting our customer needs became easier as well.

Review Source

Response from SiteSwan Website Builder

May 27, 2021

Thanks so much for the rave review, Felix! We love having you on board and seeing you sell so many sites so quickly. Assisting you with Homepage Designs has been a blast, and it's nice to see those designs get fleshed out and go live. Next we'd love to see you start selling some Reputation Management to your customers. We wish you much success!

KG

Karen G.  
Administrator  
Online Media  
Used the software for: 2+ years

### "SiteSwan is a game changer for our family! "

October 28, 2019

5.0

Pros

SiteSwan has given me the opportunity to start a new career. After 18 years of being a stay at home mother, SiteSwan has been a game changer. It has given our family the ability to work from anywhere, to think outside the traditional box, and to challenge our personal growth in all areas. The platform is user friendly and has an abundant amount of support resources. The support team is friendly, responds quickly and extremely patient in answering all my questions. It is a pleasure to work with SiteSwan.

Cons

Recently, I wanted to duplicate an entire page. The only option I had was to clone sections and then move them to the new page. I reached out to the support team. They were very quick to respond. They are considering adding a feature to duplicate an entire page.

Review Source

RI

Ruth I.  
Partner  
Newspapers  
Used the software for: 2+ years

### "Quick to set up, easy to use"

November 3, 2019

4.0

The SiteSwam Website Builder has allowed me to offer websites to customers who request them. As a small operation, our company hasn't spent enough time marketing the product to use it to its full potential.

Pros

The SiteSwan platform is fairly intuitive, and setting up a new site is simple and fast. Posting new content as text, document or image is very easy.

Cons

Posting video and audio is a bit more limited, as only certain formats are supported and have to be run through specific third-party programs.

Review Source

Response from SiteSwan Website Builder

November 4, 2019

Hi Ruth, thanks for taking the time to share your review of SiteSwan. We take pride in providing an intuitive means to build websites quickly and easily, and are always striving to increase our capabilities, integrations, and features. We hope you continue to build up your web design business, and even perhaps expand your services provided, using our Reputation Management feature. Thanks for being a customer for such a long time!

SC

Sarah C.  
Creative  
Printing  
Used the software for: 2+ years

### "Easy"

November 1, 2019

5.0

Pros

So easy to use and show others how to use.

Cons

Limitations to designs and layout to website pages

Review Source

Response from SiteSwan Website Builder

November 4, 2019

Hi Sarah, thanks for your stellar review of SiteSwan Website Builder! The fact you find SiteSwan so easy to use, and just as easy to show others (clients, co-workers) is extremely rewarding for us to hear. We're also glad to know that while you might find some light limitations to design & layout, the ease of use significantly outweighs it. Cheers to quickly & easily building websites for more small businesses!

WC

WILLIAM C.  
OWNER  
Professional Training & Coaching  
Used the software for: 1-2 years

### "A GOOD WEBSITE BUILDER PROGRAM"

October 29, 2019

4.0

YOU CAN PROVIDE A WAY SMALL BUSINESSES CAN GET AN AFFORDABLE WEBSITE. THEY

Pros

EASY TO USE. MANY FEATURES, CAN USE A LOT OF CREATIVE JUICES. GOOD WAY TO PROVIDE A SERVICE TO SMALL TO MEDIUM BUSINESSES.

Cons

I DON'T THINK THERE IS NOT ENOUGH TRAINING. i WOULD LIKE TO SEE MORE OVER THE SHOULDER VIDEOS. HELP WITH MORE SEO, THE SITES YOU BUILD NEED TO HAVE TO BE SET UP RIGHT TO RANK, SEO IS THE KEY, THEY ARE WEAK IN TRAINING IN THIS AREA.

Review Source

Response from SiteSwan Website Builder

November 4, 2019

Hi William, thanks so much for the high rating for SiteSwan Website Builder! Glad you find the platform so easy to use, and we agree that small- to medium-sized businesses are the perfect candidates for sites built on SiteSwan. We would love to offer more training for people looking to take their design skills to the max! And if you ever have a site that needs better SEO ranking, please reach out to support.siteswan.com so we can assess the site with you and offer suggestions for improvement in a 1-on-1 setting with personalized recommendations. We truly want to be known as not only easy to use, but easy to learn to become the best at!

VS

Victoria S.  
Art Director/Production Manager  
Publishing  
Used the software for: 2+ years

### "Easy Program to Create Beautiful Websites for Clients"

November 5, 2019

5.0

Pros

Love that new features are always being added. There are constant improvements to make the websites more functional. Love the emails showing the websites created by others to show use of the features.

Cons

Not enough updates to the blog to showcase the features as they are released. It should also include more examples.

Review Source

Response from SiteSwan Website Builder

November 8, 2019

Victoria, we are thrilled to receive positive reviews like this for SiteSwan. Knowing that you appreciate all of our new feature releases makes us feel like it's time well spent! Whatever added functionality we can create, we will! It's difficult to stay on top of writing about all of our new feature releases because there are so manybut we'll try to keep our loyal clients like you in the loop a little better. Keep building sites, and be sure to start offering Reputation Management to clients now, built right into your dashboard.

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Looking Website that are Easy to Design"

October 24, 2019

5.0

Excellent customer service. Very responsive and helpful.

Pros

The software is very easy to use and the predesigned templates are very appealing and provide a great user experience.

Cons

If a client cancels I can't transfer them their site files like I can with WordPress

Reason for choosing SiteSwan

N/A

Review Source

ZH

Zachary H.  
Ownere  
Printing  
Used the software for: 2+ years

### "Easy to use"

November 10, 2019

5.0

Pros

Easy to use to quickly set up a fully functional website. The product has much more functionality than I have ever needed. Customer support is top notch. Questions are always answered promptly and appropriately.

Cons

I don't use it enough; I've not put enough effort into sales.

Review Source

Response from SiteSwan Website Builder

November 12, 2019

Zachary, it's great to hear that you find SiteSwan so easy to use for building websites for small businesses. Our goal from the beginning has been to make our platform simple yet robust. It makes us very happy to hear you find our support exceptional and the product extremely functional. We look forward to helping you sell more sites with SiteSwan! Be sure to start offering your clients Reputation Management now, too, which is available right from your dashboard.

MJ

Michael J.  
General Manager  
Newspapers  
Used the software for: 2+ years

### "SiteSwan helps you quickly develop and deploy websites"

January 23, 2024

5.0

It's been great using the built-in prospecting tool to discover new business. We use it when selling advertising in addition to prospecting for website opportunities. The page design tool is simple but powerful. The support team quickly responds when something isn't covered in the ample training material. It's nice to find a good company with a good product that does what they say it does.

Pros

Solid page design system and great support. You can tell they take pride in their product.

Cons

Could use a version or undo feature to allow for testing or when an error is made.

Review Source

RC

Robert C.  
It professional  
Computer Software  
Used the software for: 2+ years

### "Great platform "

October 29, 2019

5.0

Over all experience will be good. Customers are paying monthly and the services sell themselves.

Pros

Easy to use and easy to setup. Easy for customers to manage there website. Easy to set up the Site Seo, Easy to market.

Cons

Needs more layout designs. Different ways to customized the mobile menu.

Alternatives considered

[10Web](https://www.capterra.com/p/186678/10Web/)

Reason for choosing SiteSwan

Easier platform to use. Easy for customers to setup.

Review Source

WL

William L.  
Marketing  
Design  
Used the software for: 1-2 years

### "Great Processes"

October 25, 2019

5.0

Pros

I like the ease in setting the system up. It helps when you are closing the deals.

Cons

The system needs to become more interactive as the market place is requiring. So far, they are keeping up with the pace.

Review Source

JM

Justin M.  
Ceo  
Online Media  
Used the software for: Less than 6 months

### "Siteswan - EWS review"

October 24, 2019

5.0

Pros

I like the resources that are provided as well as the customer support that I receive.

Cons

I dislike the amount of control you have to edit certain parts of your sites you build. You can only make adjustments to the predetermined areas of the site unless you use HTML. I also dislike the fact that I can’t host products on the site. I have to go through another third-party app that charges or create paypal buttons that I can’t place where I want on the site. Maybe, there are alternate ways to do these things that I haven’t figured out yet. More fonts, themes, and configuration options should be added.

Reason for choosing SiteSwan

I really wasn’t aware of many. I was searching for franchises and found this 1 first.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Because with Wix, while there were more options, there was no residual income in using them. Only the initial fee. I still use wix for some clients depending on their needs

Review Source

MG

Michael G.  
Iwnwr  
Management Consulting  
Used the software for: 2+ years

### "User review "

October 29, 2019

4.0

Persons and small enterprises with AA need for a web presence. Simplicity makes it useful and easy to sell solution.

Pros

Ease of use Constant updates and upgrades

Cons

Lack of flexibility on reseller site Lack of transferability of site if client decided to move to New provider.

Review Source

Response from SiteSwan Website Builder

November 4, 2019

Michael, we are so happy to hear that you find SiteSwan's ease of use and constant updates one of our strongest attributes. We work hard to make sure that users like you (Happy 3rd anniversary by the way!) who continue to use our platform for many years, see maturity and development within the platform. And thank you very much for your honest assessment of flexibility and transfer-ability. Our support team would be happy to offer assistance on how to deal with transferring sites and helping your marketing site look its best (new Theme coming soon). But keeping the sites easy to sell is, as you can tell, one of SiteSwan's top priorities!

HM

Heath M.  
Managing Editor, Pee Dee Life Magazine  
Publishing  
Used the software for: Less than 6 months

### "Phenomenal Support!"

January 18, 2021

5.0

LOVE the customer support! \[SENSITIVE CONTENT HIDDEN\] has been sooooooo helpful! And he has definitely gone above and beyond, assisting me with issues we were having with linking a domain name to a newly designed website, as well as helping to ensure that an existing Gmail account functioned for a newly designed website. QUICK RESPONSE and follow-up, too!

Pros

Ease of use, working on one website to the next is easy as modules are identical throughout the system.

Cons

Would love to have additional pre-designed templates for more business categories :)

Reason for choosing SiteSwan

Costs, features

Review Source

Response from SiteSwan Website Builder

May 6, 2022

Glad to see you recognizing SiteSwan's devotion to customer support, Heath! Thanks for taking the time out of your busy day to share your positive thoughts about SiteSwan. We're all about ease-of-use, so we're super happy to see you recognize that as a strong Pro about our platform. And since you wrote this review, we've released a LOT more pre-designed Themes for you to utilize. Check them out in your dashboard now! By the way, when it comes to supporting you launching sites - there's nothing we enjoy more. After all, if we can go a little bit above and beyond to help you launch a site, that's putting money in your pocket and allowing you to grow as a company, which is what we're all about. Cheers!

JF

Joyce F.  
Owner  
Newspapers  
Used the software for: 6-12 months

### "Great Product"

October 24, 2019

5.0

It's been really good so far. Very helpful.

Pros

It's super easy and has some nice features the make putting together a nice website a breeze.

Cons

A few options I wish were available. But the support team is good at giving you alternative options or adding features requested by customers if the demand is there.

Review Source

DB

Deb B.  
Regional Digital Media coordinator / fulfillment  
Newspapers  
Used the software for: 1-2 years

### "SiteSwan: slick, easy website builder"

October 29, 2019

5.0

We have created over 50 new websites in the past 1-1/2 years, and have been building our reputation in essential websites.

Pros

Easy to use & get started. Also, the prospecting tool is really quite amazing at supplying endless potential clients who need to update to a mobile friendly site.

Cons

There are some technical limitations, but for the price and usability, it is really a fine product.

Review Source

RL

Rometta L.  
Owner  
Photography  
Used the software for: 1-2 years

### "It could be better to work with."

October 24, 2019

3.0

When you need and answer, it takes a while to receive one and you have to wait .

Pros

It was easy to set up till I start working on it.

Cons

You need to know Photoshop in order to build the site. It is not flexible in putting in logos or other material. Is limited and you have to work in Photoshop and then imported.

Reason for choosing SiteSwan

Cost and first impression of customer service.

Review Source

SS

Sharon S.  
Office Mgr.  
Newspapers  
Used the software for: 2+ years

### "Quick and easy websites"

October 24, 2019

5.0

Pros

Its is super easy to use this software even for people with limited knowledge of websites.

Cons

Starting your layout your design is limited.

Review Source

NE

NaShawn E.  
Director of Operations  
Executive Office  
Used the software for: 6-12 months

### "Go Whitelable with Siteswan!"

November 2, 2019

5.0

Pros

What's not to like about this deal? Siteswan gives you the opportunity to use their software with your own brand! Its an amazing deal. Small business owners you owe it to your customers to offer such a great service at such an affordable price to SBOs.

Cons

I dislike that our monthly payment option is connected to Stripe. Stripe takes longer to deposit funds into my account and I could do without their fees per transaction.

Reason for choosing SiteSwan

Price comparison.

Review Source

Response from SiteSwan Website Builder

November 4, 2019

Hi NaShawn, we are incredibly grateful that you took the time to leave us this review. It's customers like you that make our job so rewarding. On behalf of everyone here at SiteSwan, we want to thank you for your business and support, and look forward to continuing to help you sell websites to small business owners.

JC

Jackson C.  
Website Design  
Design  
Used the software for: Less than 6 months

### "Good for beginners"

October 24, 2019

3.0

Pros

It was easy to use and I received positive feedback on the simplicity of the websites.

Cons

All the websites look the same regardless of how much the body differs. It feels really cookie cutter as a designer but as an end user, I think for the most part they are happy.

Review Source

MM

Matthew M.  
Chief Nerd Officer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A W E S O M E !!"

October 30, 2019

5.0

Pros

I like the ability to do so much with so little tech skills.

Cons

Wish we could create an App based on the website.

Reason for choosing SiteSwan

I don’t know of any other alternatives

Review Source

AF

Angie F.  
Graphic Designer  
Newspapers  
Used the software for: 6-12 months

### "SiteSwan Review"

October 29, 2019

4.0

Good looking websites that can look very different from each other, also the SEOs really work and help website get noticed.

Pros

Templates are great to get started, very easy to use.

Cons

Trying to get photos all the same size in certain areas.

Review Source

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