# MasterPeace live Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MasterPeace live the right Salon solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186808/MasterPeace-live/reviews --- MasterPeace live 4.7 (21) [View alternatives](https://www.capterra.com/p/186808/MasterPeace-live/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MasterPeace live Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Cortney P. Salon Manager Consumer Services Used the software for: 1-2 years ### "Studio 84" July 10, 2019 5.0 The support has been phenomenal!!!! We have seen an increase in services and retail because of the daily tracking available through score boards. The over all functions of the system are easy to learn and maneuver on a daily basis. Pros The stylist score boards have increased our excitement and over all numbers!!! It keeps everyone aware of where they are on a daily basis and what they need to accomplish to meet and exceed goals. As a salon manager i am able to review this daily and encourage each stylist individually, working to offer customized incentives for each person. Cons There are a few retail and service reports that we were able to have with another company that are not offered through MPL. Switched from [Millennium Global Management](https://www.capterra.com/p/128688/Millennium-Global-Management/) We continuously had issues and were unable to receive the help needed in a timely manner. Review Source LG Lauren G. Owner Retail Used the software for: 6-12 months ### "Why I chose Masterpeace " July 2, 2019 5.0 The experience is great. I love supporting local!!! Pros Vfa report Empowered guidance The relationship and care of the owner of masterpeace Cons The system does go down from time to time, but most cloud systems do. Guest miss the outgoing text reminders when the appointment is booked. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing MasterPeace live Again supporting local. The only reason I was looking was the price point and when you add you add people you add to the price, but this one does the same for more. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) The price kept going up but there was a disconnect from client to help desk. Review Source CB Chelsea B. Stylist Cosmetics Used the software for: 1-2 years ### "Masterpeace" June 27, 2019 2.0 Pros Its semi easy to book appointments Good way to keep formulas Cons Too long consultation Can’t move appts easily Nothing to protect us(waivers for clients to sign) Problems with disappearing appointments Manual client alerts Reviewing service and retail dollars most of time not accurate Too much required for consultations The right products aren’t in the system Etc Review Source LC Lee C. Owner Consumer Services Used the software for: 2+ years ### "Keeps me on track." July 24, 2019 5.0 I have enjoyed working with MPL. With all the daily task it takes to run a salon, MPL takes away all the guessing and puts everything down to where any stylist/barber can understand it. Pros I enjoy looking at the scoreboard and watching my numbers grow. Cons Compared to other systems, This system has to many steps to get a detailed report. Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) I was asked to help launch a new salon software company called MasterPeace. Review Source AN Amira N. Suite owner Cosmetics Used the software for: 1-2 years ### "Me peace " July 23, 2019 5.0 I like the support this program comes with. I like how it supports my small business. It’s a whole system that helps you grow your business. Pros I like the detail of this product and the menu features. I like that it keeps inventory and has guest consultations. I also like that I can set goals and adjust as I grow. Cons I don’t like that I can’t schedule color/cut at one time. I can’t prebook straight from the checkout screen. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing MasterPeace live Customer service and it’s systems not just as a computer program Review Source SK Sarah K. Owner Retail Used the software for: 2+ years ### "Owner" July 24, 2019 5.0 Overall amazing software! Has helped grow our business tremendously and the support team is awesome Pros \-Consultation with empowered guidance -Scoreboard and tracking of daily and monthly goals that update in real time -in the cloud Cons \-Checkout process could be simpler -guests can’t respond in texts -wish there was an app -points and memberships could be avaiable -stylist alerts for appointments made and canceled Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing MasterPeace live Scoreboard Review Source CD Carli D. Salon Coordinator Cosmetics Used the software for: 2+ years ### "MasterPeace Live Review " June 19, 2019 5.0 Everything is just made simpler with this program. Inventory in particular is easy to work with, love the budget colum while working on reorder reports. Viewing past appointments & sales are easy for everyone to view. Pros Very simple, user friendly, easy to navigate Client alerts are both a favorite to myself & clients. Lots of clients comment how much they love the texts we send versus phone calls. Easier for everyone. Cons I don’t really have anything negative to say about this software. Review Source LB Libbi B. Cosmetologist Cosmetics Used the software for: 2+ years ### "Master hairstylist ( 10 years) " June 23, 2019 5.0 Pros Being able to see my scoreboard daily , as well add easy access to my appointment books. Cons Sometimes it would lag or glitch which would make it hard to be able to quickly get to what you needed to get too. Review Source KH Kattie H. Master stylist/ cosmetologist Cosmetics Used the software for: 2+ years ### "Optimistic " June 24, 2019 3.0 It’s been a learning progress but one I know will end amazingly Pros Ease of figuring out my daily numbers and having a end game that’s easy to see Cons Runs very slow and has glitches that are aggravating when you’re in a hurry Review Source Response from MasterPeace live June 25, 2019 Thank you for your feedback. Our team is dedicated to our clients and enhancing MasterPeace live to help everyone grow. Thank you for growing with us! AM Amanda M. Senior Stylist Cosmetics Used the software for: 2+ years ### "Great Program" June 25, 2019 5.0 Pros I like this software because it's easy to use. Very user friendly and efficient. Being able to have my "book" with me all the time is very convenient for when I'm out and about. Cons Not too many cons for this program. I do miss some of the older features like the drag and drop feature, but the rest is improving everyday Review Source RL Roxy L. Brand Manager Cosmetics Used the software for: 2+ years ### "Masterpeace pro and con" June 19, 2019 5.0 Support is great. Anytime I have a problem they address it asap Pros I love the scoreboards. I also love how easy it is to export any information into excel. Cons The amount of clicks it takes to actual make an appointment. More specific exports and reports on customer files, inventory and sales. Review Source AG Anne G. Owner stylist Consumer Services Used the software for: 2+ years ### "Masterpeace Review " June 24, 2019 5.0 Always has been easy to download from the beginning to the setup all the way through to the daily processes. I love the reports feature, and I use it daily. Pros I love the availability of the app on phones and tablets Cons Filtering system. But only because I’m not good at it. Review Source HF Holly F. Owner/stylist Cosmetics Used the software for: 2+ years ### "Masterpeace live" July 24, 2019 4.0 It has been very helpful with our business. Pros Scheduling appointments, and being able to check on your phone and ipad. Cons I feel like there ahould be a easier way to do inventory. Reason for choosing MasterPeace live It was recommended to us. Review Source AB Aryca B. Master stylist Cosmetics Used the software for: 1-2 years ### "Game changer " June 18, 2019 5.0 Great! When we had concerns they were fixed and the company is very easy to be in touch with Pros I love that i have access to my numbers and book 24/7. The score board is a game changer when it comes to helping you grow your numbers. And it is very user friendly. Cons That it automatically puts the suggested products into the cart from the client consultation. Review Source AP Alaina P. Stylist Cosmetics Used the software for: 6-12 months ### "Pros and cons " July 23, 2019 5.0 my overall experience was FANTASTIC, they’re always there when you need help, they teach you and make sure you understand the ends and outs of the software, and everyone is very friendly making you love it that much more! Pros EVERYTHING. This software is easy to learn and helps the employees stay on top of their books, formulas, and anything in between! It’s so convenient having it on your phone and with you at all times to keep up with your appointments through out the week. Cons I do not have any complaints about the software. Review Source SP Sarah P. Owner/ operator Retail Used the software for: 6-12 months ### "EASY!" July 24, 2019 5.0 We have increased a lot in retail because of the consultations. Clients actually call if they cant make it because they got reminded, instead of just not showing up. The customer service part of masterpeace live is absolutely amazing! They're like family! Pros The ability for all stylists to use the system out of the salon to book and check goals! Text and email reminders! Very visually beautiful, EASY to use! Cons It's hard for me to do inventory easily, I'm not good at excel and spreadsheets. Review Source JC Jensen C. Owner Consumer Services Used the software for: 2+ years ### "MPL review" July 24, 2019 5.0 Pros How I could do everything from my iPhone. Cons It took to long to pull specific reports. Review Source PT Peggy T. Owner Alternative Dispute Resolution Used the software for: 1-2 years ### "Love Masterpeace " June 25, 2019 5.0 It’s been a good decision for my business. Pros Support - ease of use. Reports are easy to pull and understand Cons Scheduling more than one service can Sometimes take time. Review Source KJ Kristen J. Cosmetologist Cosmetics Used the software for: 6-12 months ### "MasterPeace live review " July 24, 2019 5.0 It’s a good tool to see clients and to add them Pros Convenient to check my schedule and to add clients Cons The system is a little slow, and check out is too many buttons Review Source LW Lacey W. Front Desk Coordinator Retail Used the software for: 6-12 months ### "Review" June 25, 2019 5.0 Pros Easy to use and I can access it anywhere Cons You can drag and drop the appointments. Review Source JB Jessica B. Stylist Retail Used the software for: 6-12 months ### "Salon 54 view of Masterpeace live" June 29, 2019 5.0 im Still new but I haven’t come across any problems. Just being able to have easy access is a big plus! We love the automatic reminders. Pros I like most is we can access this program anyway we go! Cons Not sure yet. Still working on figuring how to get to some things. I need to make more time to figure it out. 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